13 Fixes For “Your Connection is Not Private” Error

What Does the “Your Connection is Not Private” Error Mean?

If you get an error that says – Your connection is not private. Then this means that you are trying to access a website or page that is not secure for you and your browser is warning you not to access that website. 

Every website consists of a unique identity certificate called SSL. If the site you are trying to access does not avail or does not verify an SSL certificate. Then your browser most probably will block you from accessing that website to avoid data breaches and vulnerable strikes.

What is an SSL Connection Error?

Transport Layer Security (TLS) lately, known as SSL notions Secure Socket Layer (SSL), is a digitally verified certificate for any website which guarantees a secure connection to its client with HTTPS protocol. But in situations you get an SSL connection error code due to the following faults:

  1. Your antivirus system is off.
  2. Incorrect date and time set on your PC.
  3. Your browser is not up to date.
  4. Due to feather services.
  5. Invalid, expired, or missing SSL certificate.

What a “Your Connection is Not Private” Looks Like on Each Browser?

You will get to see common error codes on all the browsers. You can even say the same.

Google Chrome:

  • NET::ERR_CERT_COMMON_NAME_INVALID
  • NET::ERR_CERT_AUTHORITY_INVALID NTE::ERR_CERTIFICATE_TRANSPARENCY_REQUIRED
  • NET::ERR_CERT_DATE_INVALID
  • NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM
  • ERR_CERT_SYMANTEC_LEGACY
  • SSL certificate error
  • ERR_SSL_VERSION_OR_CIPHER_MISMATCH.

Microsoft Edge:

  • NET::ERR_CERT_COMMON_NAME_INVALID 
  • DLG_FLAGS_INVALID_CA 
  • DLG_FLAGS_SEC_CERT_CN_INVALID
  • Error Code: 0

Mozilla Firefox:

  • SEC_ERROR_EXPIRED_CERTIFICATE
  • SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE 
  • SEC_ERROR_UNKNOWN_ISSUER.
  • SEC_ERROR_OCSP_INVALID_SIGNING_CERT 
  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED
  • SSL_ERROR_BAD_CERT_DOMAIN
  • ERROR_SELF_SIGNED_CERT

What is an SSL certificate? What is HTTPS?

An SSL certificate ensures that the passage of data is safe and secure between the website and the client.

SSL holds all the pieces of information. From the service provider, service owner, service owner address, website domain, and every minute of data required for the affirmation of the website. It is a digitally signed certificate including all the essential information to assure website protection certified by the authentication professional.

Here HTTPS notions HyperText Transfer Protocol Secure. HTTPS is a protocol used to secure the data transfer between the client and the server by encrypting the data before passing it on to the channel.

HTTPS uses TLS to create an encrypted and secure link between the client and the server advancing data for protecting the personal data and keeping it from out of the range of hackers.

What causes this SSL error?

The primary cause of SSL error is the lost certificate or expired certificate. The next thing that would possibly be, resulting in the SSL omission. Is that the server is already down. There are even more factors for this error like outmoded browser, false date and time,

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How to fix these SSL certificate errors?

To fix the SSL certificate errors, follow the below options:

  1. Customize time and date.
  2. Update your browser.
  3. Clear cache of your browser.
  4. Clear search history.
  5. Try using incognito mode.

How to check if the site is using HTTPS?

  • Check if you can see a lock sign near the URL address.
  • Check if the website URL is starting with – https://. If it does, then the site is using HTTPS protocol for securing the website.

How to Change Your Website From HTTP to HTTPS?

There are several organizations providing SSL certificates on various chosen plans. And the client can choose the agreeable plan accordingly. So, the first step to switching your website from HTTP protocol to HTTPS protocol is:

  1. Reach a believed and reliable SSL certificate providing legitimate certificate authority.
  2. Now, Buy an SSL certificate for your convenience.
  3. Install that SSL certificate in your web hosting account.
  4. Interchange HTTP with HTTPS.
  5. You need to set up 301 redirects to enable the search engine to index your website with new protocols.
  6. And, now your HTTP protocol-linked website will acquire the HTTPS protocol.

And if any issue regarding the SSL certificate occurs, try reaching out to your SSL certificate providing authority.

Now, how to tackle the “Your connection is not private” error? Here’s how:

  1. Reload the Site
  2. Make Sure the Date and Time of Your Device Are Correct
  3. Try Incognito Mode
  4. Clear Browser Cache and Cookies
  5. Check Your Connection
  6. Turn Off your VPN and Antivirus software
  7. Restart Your Browser and Device
  8. Restart Your Browser and Device
  9. Try Changing Your DNS Servers
  10. Check to See if Your Security Certificate Has Expired
  11. Check All Versions of Your Domain
  12. Run an SSL Server Test
  13. Contact Your Web Host for Advice

1. Reload the Site

To reload the website, click the refresh button on just the left side of the URL address bar, which looks more like an arrowed circle, and your webpage will get restored as you click on it. 

You can also use a shortcut for refreshing the webpage. For Windows, use Ctrl + R and. And for Mac, you can use Command + R.

Refreshing the web browser

2. Make Sure the Date and Time of Your Device Are Correct

It is crucial to make sure that your device is following the correct date and time. As in cases, you may get an error due to fault in date and time in various domains. 

So, to correct the date and time of your PC:

For Windows, open the settings of your Operating system and select Time and Language from the choices. And you will get rendered to the Date and Time settings menu. Now, you can change the date and time according to your region.

Configure correctly the computer's clock

For Mac, click on the apple icon. Once you click on the icon system preferences setting will show up on your screen. Now choose the date and time and set it accordingly.

3. Try Incognito Mode

Opening the website in private mode can help you fix the SSL connection error as different browsers use different methods to make things work. 

So, to fix the error message for a minute or two, you can try opening that website in private mode. In case this may help you repair the SSL connection error.

To open the private mode in your browser, click three dots of your browser most probably can be found on the top right corner of the window to access more settings in your browser. 

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Once you open the list menu, render for the new InPrivate window or new incognito window. And try opening the webpage in a new private window.

Open private mode of browser

4. Clear Browser Cache and Cookies

A browser overloaded with caches and cookies may affect the functioning of your browser. So, it is better to get rid of these unwanted extra burdens from our browser. 

To remove the browser cache, open the menu of your browser by clicking on the three dots on the top right corner and open history. 

Open web browsers history

You can also open it by using the combination Ctrl + H in windows. And, in mac, you can use Command + Y to open browsing history.

Clear all  the browser's cache

And, now you can clear the browsing history from there comfortably.

5. Check Your Connection

Check to which connection you are connected with if it is a public wifi network, then try switching to a secured network. Using an unsecured network could raise an error message for you. Thus you are advised to use a safer network while browsing. 

6. Turn Off your VPN and Antivirus Software

  1. To turn off the VPN on your system:

Open windows settings, and now select the Network and Internet option. And open it.

Turn off VPN

Now choose VPN from the left menu and then turn off the VPN settings. 

  1. To turn off third-party antivirus on your system:

Open windows settings and now select the Update and Security option. And open it.

Now, search Virus and Threat protection on the windows setting search bar and open it.

And now, turn off the option saying- Real-time protection if off, leaving your device vulnerable. It will turn off your antivirus by temporarily disabling it, allowing you to browse without added restrictions.

7. Restart Your Browser and Device

To fix the issue, you can also try restarting your browser once. In case this may help you out. 

To reset your browser click on the three dots on the top right corner of your browser to see more options. Once you click on it, another submenu will appear underneath it. 

Now, look for the Exit button, Or close the browser option. But before proceeding further, make sure you are not doing any essential work on your browser, not even in another tab. 

Restarting the browser

Because as you click on the exit button, the browser will terminate all the browser tabs. So, to be on the safer side. Make sure to save or complete other work before doing this. In case you may lose the unsaved data on the browser.

You must also try restarting your device itself. So, to reboot your device, click on the windows icon, followed by the power button, and click restart from the options.

8. Try a Different Device

If the error message, your connection is not private, still prevails. Try using a different device to access that webpage. And if any issue or any settings of your device is stopping you from accessing the webpage. Then it may not show errors on another device. And must work smoothly on the other device.

9. Try Changing Your DNS Servers

To change the DNS server address of your computer system, obey the following instructions:

  1. Open Control Panel.
  2. In the control panel, open the Network and Internet settings.
  3. And, in the Network and Internet. Open Network and Sharing Center.
Opening connected network property
  1. Now, from the options on the left of the window. Open the Change adapter settings. A new pop-up will show up on your screen, on which all the used and currently using adapters will be visible.
  2. In those, select the one that you are using currently. And double-click on it to proceed. 
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Set or remove isp's DNS servers
  1. Another mini window will pop up on your screen. And from there, open the properties.
  2. Now, select the Internet protocol version from the list and click properties again. 
  3. On the next window, click Advanced settings and open the DNS tab from there.
  4. From here, you change, add or remove the DNS servers accordingly.

10. Check to See if Your Security SSL Certificate Has Expired

To check if your security SSL certificate is valid. To inquiry about the security certificate of your website or any website:

Click on the lock sign near the address bar. And there, you will get to see more about the website security status, cookies used, and tracking is enabled or disabled. 

To get more information regarding the security SSL certificate, click on the connection is secure. And, then click on the certificate symbol near the closing tab option.

Checking validation of an website

As you click on the certificate, all the information regarding the security certificate, including the validation and expiration period, will get displayed in a separate window. 

11. Check All Versions of Your Domain

It could be the case that the versions of your domain are incorrectly set. It explains that when one tries to open a website, they could get an error like this because of an unconfigured version of the domain certificate. To fix this, delete the certificate and then try reopening the webpage.

12. Run an SSL Server Test

You can run a quick SSL web server test with the help of online platforms available without any extra work. All you need to do is to copy the URL of the website you want to test. And, now paste in any of the below online SSL online servers testers.

  1. SSL Server Test (Powered by the Qualys SSL Labs)
  2. SSL Checker – IONOS by 1&1
  3. SSL Security Test – ImmuniWeb

You can also opt for any other SSL certificates server tester of your choice.

13. Contact Your Web Host for Advice

If none of the above fixed your issue, try contacting your web host. They could help and guide you better in the advice association.

A computer, mobile phone, analysis report and search icon indicating to contact

Frequently Asked Questions

How do I fix your connection is not private?

To fix this issue, try doing the following:
– Reload the site.
– Try using incognito mode.
– Configure the date and time of the device you are using.
– Clear browsing history.
– Use a secured connection.
– Turn off third-party antivirus and VPN.
– Restart your browser.
– Try using a different device.

How do I get rid of your connection that is not private on Google Chrome or Mozilla Firefox?

To stop getting the error:
– Make sure to use a secured network.
– Turn off antivirus and VPN.
– Restart your browser.
– Try opening the site in incognito mode.
– Clear browsing history.

Why does Google Chrome say my connection is not private?

It is most probably to avoid you from connecting to an unsecured network. The browser examines the server and concludes if the webserver is safe to enter and pass information. To evade personal or financial information loss and avoid other vulnerabilities.  

How do I turn off your connection if it is not private on safari?

The first thing you can try is directly to bypass the error. And open the webpage, overriding the warning message. The second thing you could do is delete the certificate and then try accessing the page. Make sure to configure the date and time. And lastly, you can try to clear browsing data history.