15 Best Methods To Fix Xbox Won’t Connect To WiFi

With the “Xbox won’t connect to Wi-Fi” issue, you won’t be able to do much with it. It’s hard to play multiplayer games online or even see which friends are online without a network connection.

15 Best Methods To Fix Xbox Won't Connect To Wifi

In this article, We’ll go through some tried and true troubleshooting techniques that you can use in this situation. We’ll investigate the probable causes of the “Xbox won’t connect to wifi” problem.

Reasons An Xbox One Wont Connect To WiFi Issues

When a Microsoft Xbox One fails to connect to Wi-Fi, the issue can usually be boiled down to three leading causes. Each of these basic categories covers a variety of root causes and a variety of treatments. 

If you suspect a specific problem, this is the ideal location to begin your troubleshooting process.

Problems with networking equipment

Networking equipment like routers and modems are to blame for many Wi-Fi connectivity issues. Typically, power cycling your networking equipment will resolve these issues.

Interference and distance

Most Xbox One Wi-Fi issues are caused by the console being too far away from the wireless router or by too much interference on the router’s frequency. Moving the console or router, eliminating the source of interference, or switching to a different type of connection can all help with these issues.

Issues with the Xbox One

Your console has a hardware or software issue. It isn’t much you can do if the wireless card fails. If it’s a software issue, restarting your Xbox One generally solves the problem.

Methods to Fix Xbox Won’t Connect To Wifi Internet Problem (One, X, S)

  1. Switch To A Wired Ethernet Connection
  2. Improve Wireless Router Signal
  3. Re-Run The Wireless Network Connection Test
  4. Power Cycle Console And Wi-Fi Network Hardware
  5. Disconnect Third-Party Headsets
  6. Ensure Router Settings And Broadcasting SSID
  7. Restart Console And The Network Hardware
  8. Check For Wireless Interference
  9. Change The Wireless Channel And Check Wireless Channel Width
  10. Check Wireless Signal Strength
  11. Test Connection In Another Location
  12. Update Router’s Firmware
  13. Re-Enter Microsoft Xbox Devices Wi-Fi Password
  14. Examine The Mac Filtering
  15. Review Xbox Live’s Status

1. Switch To A Wired Ethernet Connection

Wi-Fi can be unreliable at times. Your Xbox One cannot connect due to new interference or a fault with your router firmware that your ISP refuses to fix. You could find that using a wired Ethernet connection is the only method to get your Xbox One online.

Switch To A Wired Ethernet Connection

The advantage of using an Ethernet connection is that it is far more reliable than wireless connections. Due to latency, even the fastest Wi-Fi connection can put you at a disadvantage when playing competitive games on Xbox Network.

If you can’t connect via Ethernet, you might wish to try a set of network powerline adapters. You don’t need to run a separate Ethernet cable from your router to your Xbox One because you may use the electricity lines in your home as a wired network.

2. Improve Wireless Router Signal

Improve Wireless Router Signal

Wireless networks are handier than wired networks. However, they are less reliable. A connection that works perfectly one day may stop working the next, with the cause usually being new blockages or sources of interference.

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Xbox One won’t connect to Wi-Fi because you recently bought or moved any electrical equipment capable of interfering with a wireless connection. You’ve moved your Xbox One or router or placed any heavy objects between them, which is causing the issue.

  • Close the distance between your Xbox One and your wifi router.
  • If you can’t move the Xbox One or the router, try shifting their positions to clear enormous hindrances.
  • A wireless signal can be weakened by solid objects such as walls, ceilings, bookcases, and other large furniture items. Wireless signals often have a more challenging time penetrating outside walls and bathroom walls.
  • To avoid interference, try raising both the router and the Xbox One as high as possible.
  • Cordless phones, intercoms, and microwaves are examples of sources of interference that should be removed or unplugged.
  • Changing the channel of your Wi-Fi network may help.
  • Try switching to 2.4 GHz if you’re on a 5 GHz Wi-Fi network.
  • A Wi-Fi extender can help if you can’t get a solid wireless connection in the region where you use your Xbox One.

3. Re-Run The Wireless Network Connection Test

Your Xbox console will connect to Xbox Live if the test is successful. If it doesn’t work, the Network Connection Troubleshooter will try to figure out what’s wrong.

Verify the precise error message you’re getting on your console by completing the following:

  • Open the Guide Option. Select Settings in the menu.
  • Now, select All Settings.
  • Choose the “Network” option.
Re-Run The Wireless Network Connection Test
  • Select the Network options. The center of the screen will display any known outages.
  • Select the “Test network connection” option on the right side of the Network settings page.
test network connection

4. Power Cycle Console And Wi-Fi Network Hardware

Power Cycle Console And Wi-Fi Network Hardware

The “Xbox One won’t connect to the Wifi” issue might be caused by issues with network devices and the Xbox One. You can reconnect by power cycling one after the other.

If your Xbox One was previously connected to Wi-Fi but no longer is, you will need to reset both the Xbox One and the network hardware.

  • To access the instructions, press the Xbox button.
  • Go to the Settings tab.
  • Select Restart console from the menu.
  • To confirm, select Yes. If you cannot access the guide or the console appears to be frozen, tap and hold the Xbox button on the Xbox console for 10 seconds or until it shuts off.
  • Press the Xbox button on the Xbox console again to restart it after shutting down.
  • Wait for all indicators to return to their normal state before plugging in the modem or gateway.
  • Check the Live status of the Xbox Live connection. If everything goes well, your console will join Xbox Live.

5. Disconnect Third-Party Headsets

You can use the built-in connection test on your Xbox One to learn more about your network condition.

  • If you’re using any third-party Xbox One wireless headsets, turn them off and repeat the test. 
Disconnect Third-Party Headsets
  • According to Xbox Support, these broadcast on the same frequency as wireless routers, causing interference.
Configure Headset
  • Access the Guide, press the Xbox button on your controller.
  • To get to the Profile & system tab, represented by your profile image, press RB.
  • Select “Settings,” then “General,” then “Network settings” Test network connection from the drop-down menu.
  • Any specific errors will provide you with a little more information about your issue.

If you’re using any third-party Xbox One wireless headsets, turn them off and repeat the test. According to Xbox Support, these broadcast on the same frequency as wireless routers, causing interference.

6. Ensure Router Settings And Broadcasting SSID

When playing a game, it’s not always the Xbox that causes a problem. If your Xbox One S cannot connect to Wi-Fi, check the Wi-Fi password.

If you’re using a Windows 10 PC that’s already connected to the network, use the procedures below to check the wireless network password:

  • Press the Windows key on the keyboard.
  • Press the enter key after typing the control panel.
  • Select Network and Internet from the menu.
  • Select Manager Wireless Network from the menu.
  • Choose Xbox Wi-Fi network by right-clicking on the wireless network.
  • Select the Show Characters box from the Security tab.
  • After you’ve validated your password, check the network connection before attempting to connect your Xbox console.
  • If the option to display characters is not available, you must log in with the administrator account on your computer.
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7. Restart Console And The Network Hardware

If your Xbox One can’t connect to the internet, you’ll need to turn on both the console and the network hardware.

You must disconnect all power wires from the router and modem for a few minutes before restarting the Xbox console. The steps are as follows:

  • Then, open the Xbox manual. Go to the settings menu.
  • Restart the console by pressing the Restart button. Now press YES to initiate the restart.
  • If you cannot open the guide, press and hold the Xbox button for 10 seconds to shut down and restart the device.
  • Connect the modem and wait for the lights to return to normal.
  • You can check if your connection to Xbox Live has been established.

8. Check For Wireless Interference

There are two types of interference: active and passive.

Active interference occurs when electronic devices send wireless signals, while passive interference occurs when a wireless signal passes through an item, causing the signal to weaken.

  • To decrease interference, place equipment between the Xbox console and the router, such as a cordless phone, wireless speaker, other networks, CRT televisions, and so on.
  • Check to see if the Xbox won’t connect to the Wi-Fi issue has been fixed when the interference has been removed.

9. Change The Wireless Channel And Check Wireless Channel Width

A wireless router can transmit on several channels. You may encounter poor signal strength from your wireless network if another wireless network is broadcasting on the same channel. Also, if there is wireless interference from devices.

  • Change the channel on which your router broadcasts to see if that helps.
Change The Wireless Channel And Check Wireless Channel Width
  • Test your Xbox Live connection after changing your wireless channel.

A wireless router can broadcast different channel widths. A Wireless channel width of either 20 MHz or 40 MHz is provided as a configurable option on most wireless routers. The Xbox One system prefers a 20 MHz setting.

Make sure your wireless network is set to broadcast on a 20 MHz frequency to fix your connection problem. Test your Xbox Live connection after ensuring the wireless router is set to a channel width of 20 MHz.

10. Check Wireless Signal Strength

If your wireless connection is weak, Xbox will not connect to Wi-Fi. You’ll learn how to verify the signal strength and connect your Xbox by following the steps below.

  • Go to Settings after opening the Xbox Guide.
  • Select “All Settings” from the drop-down menu.
  • Select Network.
  • Select your network options. Now select Detailed network statistics from the drop-down menu.
  • The signal strength in percentage will be displayed in the detailed network status. If the signal strength is less than 20%, it is apparent that the Xbox connection will be affected.
  • If you can, try a wired connection to the router or the modem directly and see if it works.

11. Test Connection In Another Location

The most straightforward answer to the Xbox won’t connect to the Wi-Fi problem is to test the network connection in another area.

  • Disconnect your Xbox system and move to a different area to connect to various networks.
  • This will reveal whether the issue is related to the network or the console.
  • Restart your Xbox console after connecting it to a different network in a different location.
  • Check if it works for you before running the network connection test.

12. Update Router’s Firmware

Xbox Series X/S Won’t Connect To Wi-Fi is a problem caused by outdated router software that causes a loss of internet connection.

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It’s essential to consult the provider who provides internet service before updating your router firmware.

  • Go to the login page for your router.
  • Sign in and check for the option to update your software.
Update Router's Firmware
  • Then, to finish the process, follow the on-screen directions.
follow the on-screen directions
  • Run Xbox Series X/S, and hopefully, the Xbox Series X/S can’t Connect To the Wi-Fi issue will be resolved.

13. Re-Enter Microsoft Xbox Devices Wi-Fi Password

When playing a game, it’s not always the Xbox that causes a problem. If your Xbox One S cannot connect to Wi-Fi, check the Wi-Fi password.

If you’re using a Windows 10 PC already connected to the network, use the instructions below to check the wireless network password.

  • Press the Windows key on your keyboard. Press the enter key after typing the control panel.
  • Select Network and Internet from the menu. Select Network and Sharing Centre from the drop-down menu.
  • Select Manager Wireless Network from the menu. Right-click the wireless network and select Xbox Wi-Fi network from the menu.
  • Select the Show Characters box from the Security tab.
  • After you’ve validated your password, check your network connection before attempting to connect your Xbox console.

14. Examine The Mac Filtering

The Xbox console’s MAC filtering capability stops it from connecting to an unauthorized network. You must be willing to connect your Xbox to the network, which requires adding a MAC address to your router’s permitted list.

Whether MAC filtering is enabled, enter the address and then switch it off to check if it inhibits your Xbox from connecting.

  • Open the Xbox user guide.
  • Go to the settings menu.
  • Select Network.
  • Select Advanced options from the drop-down menu.
  • Wi-Fi settings that are more advanced One Xbox.
  • Enter the MAC address of your computer.
Enter the MAC address
  • Add the address to the router’s permitted list of MAC addresses.
clear MAC address
  • I hope this approach solved your “Xbox won’t connect” to the Wi-Fi problem and allowed you to continue playing your game on the console.

15. Review Xbox Live’s Status

Your Xbox One network troubles may be caused by Xbox Live rather than your home Wi-Fi. Xbox Live may have outages from time to time, preventing you from using its features.

For the most up-to-date information, visit the Xbox Status page. If everything is working well, you’ll see a green checkmark. You’ll have to wait until the Xbox team addresses any faults if you see a yellow warning symbol or a red X.

Conclusion

We hope the remedies mentioned above helped you troubleshoot the “Xbox won’t connect to Wi-Fi” issue and that you can now play games. If the Xbox Won’t Connect to Wi-Fi problem persists, either a problem with the internal wireless card or the console needs to be fixed.

FAQs

Can Xbox Connect To Wi-Fi Wirelessly?

Switch on your Xbox One. Navigate to System > Settings by pressing the Guide button on your Xbox One controller. Setting up a wireless network is the option to choose. Look for and choose the SSID that you wrote down in step one.

Why Did The “Xbox Won’t Connect To Wifi” Issue Occur?

When the “Xbox One won’t connect” issue occurs, the issue may usually be boiled down to three factors: Interference and distance: The majority of Xbox One Wi-Fi issues are caused by the console being too far away from the wireless router or by too much interference on the router’s frequency.

What Is This SSID?

The SSID (Service Set Identifier), often known as Network ID, is the name of your wireless network. Anyone with a wireless device within accessible distance of your network can see this. It’s a good idea to set up a password so that only authorized users can join your network.

How Do I Find Out My Wi-Fi Password On Xbox One?

To get your new Wi-Fi password, go to your Xbox’s network settings and select set up the wireless network. Locate your home WiFi network on the list and change the password.