Are you facing an issue where you have a black screen with a cursor in Windows 10? Maybe you’re wondering why is my laptop screen flickering? Is your cursor flickering? There can be many reasons for this error. Most have to do with the explorer.exe. That’s why we are bringing you a compiled list of the 10 best fixes.
These top ten fixes for the black screen with cursor in Windows 10 PC or Laptop will help you solve the problem. Each one is elaborated and proven to be quite effective. So, without further ado, let’s begin fixing the Windows black screen with cursor issue! But before that, there’s one important point to cover:
How To Access Everything During Windows Black Screen With Cursor?
There’s a big possibility that you can’t access anything because the screen is black. You can only see the cursor. In this case, you might not have the means to follow the instructions. For example, when we ask you to use the Search Bar, but you can’t find it because of the black screen.
To help you out with that, you can follow these steps:
- Press CTRL + ALT + DEL button to launch Task Manager. If you launch the Task Manager, you should be able to launch Device Manager and other programs. This will make things easier for you.
- But, if you can’t access Task Manager, there is a Safe Mode Available. For Safe Mode, you will have to reboot the PC. You will come on the screen that asks to press DEL, F12 and such to enter Setup or BIOS. Similarly, you might have to press F4, F8 or another key to access the ‘Boot Options.’
- From the boot options, you can choose Safe Mode. There might be a Troubleshoot option, click on it. Go to Advanced Options and find Startup Settings.
- From there, you will have options available. Choose ‘Safe Mode With Networking.’ Once you select it, the PC should restart. You might have to restart manually if it doesn’t.
The first step is a short way of accessing various services and features. If that doesn’t work, Safe Mode is a temporary fix. You will access most features and will have apt options to solve the issues.
The solutions given below keep either Task Manager or Safe Mode in mind. So, make sure to activate them before you continue with the fixes.
A Minor Check List To Fix Black Screen With Cursor Windows 10
Before you get to the drawn-out fixes, try some of these fixes. Often, the problem isn’t as big as it might seem. Thus, you can use these instructions and checklist to see if you can fix the issue:
- Shut down your PC forcefully. For this, you will have to press the power button and hold it until the system powers down. After that, disconnect all the cables, including the monitor, from the connections. Then, unplug the CPU. Wait a couple of seconds and reconnect everything, then boot up your PC. See if hard shut down fixes the problem.
- Check the Project menu options. Press Windows + P Keys together and select the right mode. You might not be able to see it, so just press the arrow keys to select different modes. The project menu could help you solve the issues. This step is to help you change the primary and secondary monitors.
- Make sure to check the display brightness. Often, the reason for black screen could be a low brightness setting. But, it could also be brightness at 100% for strange reasons. So, access and change the display brightness.
- Make sure that you don’t have multiple displays connected. Don’t even have the cables connected. Remove everything and keep only the ones that you’re using. See if you’re still facing the issue.
- Try to use a different account. See if you can access Windows 10 with a different account. If this works, see if you’re facing the same issue. It could be a user account settings problem. In which case, if another account is working fine, you have to create a new one. Ergo, you will have to delete your older Windows user account and create a new one.
Solutions To Fix Black Screen With Cursor Windows 10
- Launch Windows Explorer Via Task Manager
- The Device Manager And Driver Diagnosis
- Disable The Fast Startup
- It’s Time For SFC And DISM Commands
- The BIOS Solutions
- The Secondary Output Or Monitor Fixes
- Disable AppReadiness Service
- Remove The Possibly Problematic Applications
- The Registry Editor Fix For User Shell
- Update, Repair, And Restore Windows 10
Methods To Fix Windows 10 Black Screen With Cursor
1. Launch Windows Explorer Via Task Manager
Often, the reason for the black screen with the cursor is that the Windows Explorer didn’t load. So, you can go ahead and launch it manually. For this, you will have to launch the task manager:
- Press CTRL + ALT + Delete and it should either open the Task Manager, or a Window that lets you select Task Manager.
- You can also use the Safe Mode option from above if Task Manager fails to load.
- Once you open the Task Manager, click on the File from the Menu and select ‘Run New Task.’
- This will open a new bar for you. Type:
explorer.exeand hit enter.
- You might have to wait patiently. It can take up to five minutes for Windows 10 to load the Explorer. If all the icons become visible and you see everything working best, the solution works.
2. The Device Manager And Driver Diagnosis
The leading cause for the black screen with cursor in windows 10 could be the driver issue. There are many things that you can do with a driver and we’ve compiled the list of instructions for you. So, let’s give these a try.
First of all, you need to access the drivers. For that:
- Go to the Search Bar at the bottom-left of your screen. Type Device Manager and launch it. To avoid any complication, you can right-click on it and select ‘Run As Administrator.’ This will take care of any future permission issues.
- Once you open the device manager, you would see all the drivers. The ones that we are going to focus on are Display Adapter and Graphics Card Drivers.
You can click on both of these to expand the list. This will show you the list of all the drivers available or installed on your Windows 10 PC.
So, the first thing you might want to do is check for Driver Updates. For that:
- Right-click on the Driver and select ‘Update Driver.’ This will launch an Update Wizard.
- In the Wizard, select the ‘Search automatically for updated driver and software.’ Make sure that you have an active internet connection (Wifi preferably).
- The PC will automatically download the driver. If this doesn’t work, you might have to manually update the drivers.
- To manually update, you will have to first go to the properties of the driver. In the details section, you will find info on the manufacturer and the driver version. Make sure to copy it or note it down. Then visit the official website of the manufacturer. Search for the drivers, download and install them.
- You will have to repeat these methods for Display Adapter and GPU Drivers.
If updating doesn’t fix the issue or complicates it further, you can also go back to device manager. This time, go to each Driver’s property and then the Driver tab. There, you will find a ‘Roll Back Driver’ option. Click on it to revert the drivers to the previous versions.
You can also choose to uninstall the driver. Once you do that, restart the PC, and launch the Device Manager. In the top-left corner, you will see an option to ‘Scan for Hardware changes.’ It will automatically download the essential drivers that aren’t installed. Often uninstalling and reinstalling drivers can fix the problem.
You can also try to disable the onboard graphics in the Device Manager. This option also applies to dedicated graphics. Disabling and enabling them is like restarting their software. In a few cases, this step was proven to be effective:
- Stay in the Device Manager and find the onboard graphics or integrated graphics.
- Right-click on them and select Disable. Restart the PC and see if this solves the issue. If not, you can go ahead and enable them. See if that solves the issue.
3. Disable The Fast Startup
Fast Startup is a great feature that allows you to quickly log into the PC. It helps the Windows load faster and is typically good to resume after the Sleep Mode. But it can also impact the PC in a negative way.
For instance, it might avoid some essential features from loading. As a result, you can face the black screen with a cursor. So, you should go ahead and give this fix a try:
- Launch the Control Panel from the Windows Search or the Start Menu.
- Go to Hardware And Sound, select the Power Options. In the left panel, you will see the ‘Choose What The Power Buttons Do’ option. Click on it.
- Then, click on ‘Change settings that are currently unavailable.’
- Do this only if the ‘Turn on fast startup (recommended)’ is checked on. Uncheck it and press Save changes. This should turn off the fast start up.
- Now, reboot your PC. Don’t use the Safe Mode. See if this solves the issue. Your system might take a little longer to boot up. So, give it some time.
4. It’s Time For SFC And DISM Commands
System File Checker (SFC) is a very useful tool. The same goes for Deployment Image & Servicing Management (DISM). If you can’t solve the issue so far, you can use these tools to fix any issue with Windows 10. After all, it is highly likely by now that the problem resides somewhere in the Windows Files or System Image.
Even if they are not causing the issue, it is wise to be sure of that. So, run these commands:
- For SFC, you need to launch the command prompt. Make sure to run the command prompt as Administrator if you don’t want to face any hindrance. Type:
SFC/scannowand let the PC go through the entire scanning process.
- If it detects any problem, your System File checker will restore or fix the issue by itself. You might have to reboot the PC, but after that, you can relaunch the SFC command. Do it for as many times as it takes.
- See if this fixes the problem.
If not, then it’s time for you to move to the DISM option.
You will just have to use the following commands. Press Enter after each command and let them work thoroughly. After that, type the other command and hit enter. You can also use it on Windows PowerShell if that option is available for you. PowerShell is more potent, but command prompt will also do the job. Either way, make sure to use these commands as Administrator:
Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /RestoreHealth
5. The BIOS Solutions
You might think that BIOS is not related to the black screen with the cursor. But, the users have reported that it can fix the issue. There could be many reasons for this, like a firmware update. Perhaps the updated bios help with the Hardware and such.
So, how do you do it?
- You will first have to find the manufacturer for your motherboard. After that, you can search and download the latest BIOS version from the official website.
- Most motherboard manufacturers will provide you with a guide on how to update BIOS. Make sure to follow it accurately, because it will make all the difference.
- You can also visit an expert or a specialist to help you out.
Another solution for BIOS is to set the Display Output to IGFX:
- Reboot the PC and load the BIOS of your PC. For this, you will have to press F12, DEL, or F8, depending on your system. Make sure that you are accessing the BIOS settings.
- Find the Display output options. Now, set it to IGFX from the options available. This helps in making the integrated graphics as your first, or default display. It is valuable for PC monitors and Laptops.
- Make sure to save changes and exit. See if this helps you out.
While you’re in BIOS, make sure to check the graphics card’s settings. Often, the settings turn to PCI instead of PCI-E, so make sure about that.
6. The Secondary Output Or Monitor Fixes
If you have a second monitor or display connected, make sure to unplug it. The black screen with the mouse cursor could be due to the secondary monitor. If unplugging doesn’t work, use the following options:
- Go to the Device Manager and Display adapters. Click on view and find ‘Show Hidden Devices.’
- Now, see if you can find the Secondary Output. Right-click on it and select Disable.
- Restart your PC and see if the black screen with cursor problem is solved. If you have more monitors in secondary output after disabling the others, repeat the steps.
If none of these worked, you can also try to connect the monitor using the HDMI. Instead of the typical connection, follow these:
- Open the Windows 10 Settings (Windows Key + I Key) and go to the System.
- Then find the Display Section. If there are more than one display connected, you will see various displays in the options.
- Select the Display name that you wish to use as the primary. Make sure to select ‘Make this my main display.’ Click on ‘Apply’ to save changes.
HDMI instead of DVI connection has helped a lot of people. You can also try to use a secondary monitor option and see if that fixes the issue.
7. Disable AppReadiness Service
Many users found it to disable the AppReadiness service. The service prepares data and resources for the first time users log in. It correlates with the Windows Store App. But, it became known to cause problems with the black screen and cursor error. So, you can fix the issue by disabling AppReadiness service:
- Once again, launch the Task Manager. Use The File > Run New Task option.
services.mscand hit Enter or Click OK.
- Now, a list of services will open up. Find and select AppReadiness from the list and right-click to access the properties.
- Go to the Startup Type and set it to Disabled. You can also set it to Manual if you’d like. Then Apply the changes and Click OK.
- Now, go ahead and restart the PC.
See if you still face the problem after restarting. If not, then you can go ahead and do anything. Whenever you need appreadiness, or Windows Store, you can relaunch it. But, it is not an essential service. You might not need it.
8. Remove The Possibly Problematic Applications
The best thing to do this is by accessing the Services window. In there, you can disable all the services except the Microsoft essential. How? Follow these steps:
- Open Task Manager > File > Run New Task.
msconfigand press Enter.
- In the Services window, find and check ‘Hide all Microsoft services.’
- Now, click on the Disable All Button. If prompted, click OK.
- Restart the PC.
See if restarting the PC after this loads up the screen. If you don’t get any more black screen, it’s time to find the program that is causing the problem.
- For this, you will have to access the Services again. Now, enable each service or program one by one. See if you encounter the black screen.
- If you encounter the black screen problem again, uninstall the program that prompted it.
- This is the best way to get rid of the problematic program.
Yes. Sometimes, some apps, programs, and software can hinder Windows performance. It could be related to Admin issues or permission issues. By removing these programs, you can save yourself a lot of trouble. So, this is worth the try. Some people also call it the ‘Clean Boot Solution.’
9. The Registry Editor Fix For User Shell
There’s a possibility that the User Shell configuration corrupted unknowingly. It could be due to any of the reasons, and that’s not what you need to focus on. You need to start fixing the problem immediately.
Corrupted User Shell configurations can lead to a black screen error. So, follow these steps:
Use the Task Manager once again to run a new task. Type:
regedit. Hit enter.
Now, navigate to the following:
See if you can find the ‘Shell’ entry. Double click on it at the right panel.
Check the Value data field. If it is empty, type: explorer.exe and save the changes.
Now go ahead and restart the PC.
See if restarting the PC helps you fix the issue. Remember, if the User Shell value was already explorer.exe, don’t make any changes. Just exit the registry editor.
Also, make sure to backup the registry editor before trying this step. Often, we could end up corrupting something. Be very precise with following the steps as you make the changes and fix the issue.
10. Update, Repair, And Restore Windows 10
If none of the options worked for you so far, it’s time to access the Windows Operating System Fixes.
- The first step will be to check for the system updates. For this, go to the Updates & Security (In Safe Mode) and see if you can find any new updates.
- Make sure to also check the additional updates option and install them.
- Reboot the system and see if this fixes the issue.
If you still get Windows 10 black screen with cursor after the update, it’s time to use the restore option. This is where system restore to a previous point comes into play:
- Launch the Task Manager (CTRL + ALT + DEL, select Task Manager.)
- Click on ‘File’ from the top Menu Options. Select ‘Run New Task.’
rstruiand hit Enter.
- Click Next on the Wizard and see if you have the options available. Select the date that is available. The one before the issues started, and then carry on.
- Once the system restores, you will have to reboot the PC. Go through with it and see if this solves the issue.
If not, then it’s time for you to conduct some system repairs.
- Reboot the PC and press F8 before the Windows logo appears. This should take you to Advanced Boot Options.
- The new window will enable you to choose the boot options, or select the Startup Repair.
- Select the Startup Repair as you’re trying to repair the corrupted Windows File.
- After that, you just need to follow through with the Wizard and see if it will fix your issues. If not, then you might have to completely install Windows 10 again to fix the issue.
Conclusion – Windows 10 Black Screen With Cursor After Login
If you still couldn’t find the solution to the problem, it means that the Windows OS is corrupted. It is time for you to reinstall the entire Operating System. In most cases, you will lose all the data from the drive you have Windows files in. But other drives will survive.
You can also go ahead and do a completely clean reinstallation with no previous files as a fresh start. This is up to your choice. Either way, we hope that these solutions will help you out.
The top ten solutions for the black screen with cursor on Windows 10 should be enough. We’ve tried to compile a list that is among the best fixes available.
Check out some FAQs below to see if they help you out further.
FAQs – Windows 10 Black Screen With Cursor After Boot
Can You Uninstall Graphic Card Driver To Fix Black Screen With Mouse Cursor Error?
In most cases, uninstalling Graphic Card Driver works to fix the black screen. You can also follow it for the Display Adapters. When you reboot the system, Windows 10 will automatically download the relevant drivers. If that doesn’t work for you, then you might have to update the drivers. Uninstall the irrelevant or unnecessary (inactive) drivers to fix Windows 10 startup black screen with cursor issue.
If you’re getting black screen with cursor after reset Windows 10, it means you have to completely reinstall the windows. Blinking cursor usually means there’s some display problem. Maybe you should try to reduce the load on the graphics drivers. For this, minimize the display settings and graphic settings for your Windows PC. See if this solves the issue for you.
What To Do If You Get Windows 10 Installation Black Screen With Cursor?
If you get Windows 10 install stuck on black screen with cursor, don’t worry. Let it take its time. Typically the Windows 10 fresh install black screen with cursor means that it is loading some essential components. It can take a couple of minutes to an hour. But, if you find Windows 10 desktop black screen with cursor after login, you might have to fix the issue. You can rerun the installation, get a new media installation tool.