Why Facebook Keeps Stopping

Experiencing Facebook app crashes can be frustrating, especially when you’re in the middle of an important conversation or scrolling through your newsfeed. This is a common issue faced by many smartphone users across different devices.

In this blog post, we will delve into the reasons why Facebook keeps stopping and provide easy solutions to fix these issues. So let’s dive right in and get your Facebook app running smoothly again!

Key Takeaways

  • Facebook app crashes can be caused by reasons such as outdated versions of the app, overloaded RAM, connectivity issues, insufficient storage space, or incorrect app permissions settings.
  • To fix Facebook app crashes, you can update the app via your device’s app store, clear cache and data, restart your device, check internet connection strength and stability, and adjust app permissions.
  • Additional troubleshooting tips for persistent crashes include resetting app preferences, uninstalling and reinstalling the app, checking for system updates, disabling battery optimization for the Facebook app (for Android devices), or contacting Facebook support if problems persist.

Reasons Why Facebook Keeps Stopping

The Facebook app may keep stopping due to reasons such as an outdated version of the app, overloaded RAM, connectivity issues, insufficient storage space, or incorrect app permissions settings.

Outdated Facebook app

Your Facebook app might be old. This can cause a lot of issues. The app may freeze or stop working at all. Think of the Facebook app as a car. Just like an old car, an outdated Facebook app may run slow or break down often.

It is not stable and has glitches that can make it crash without warning. For Android users, there is a simple fix to this problem: updating the app via Play Store will help keep it running smooth and stable.

Overloaded RAM

Too much stuff in your phone’s RAM can mess up Facebook. This is called an “overload”. It can stop your app or even make it crash! Not having enough space in the RAM also makes the app shaky and strange.

Videos on Facebook might not play right if you have too much in your RAM. The same goes for when there are a lot of apps and data using up room. If you use Facebook a lot, it could even take more space than normal! This might lead to crashes.

Connectivity issues

Bad internet makes Facebook stop. It may be because of weak WiFi or poor data signal. This is a big reason for app crashes. When your link to the web gets cut off, Facebook can’t load new posts.

This stops the whole app from working right. To fix it, move closer to your WiFi router or try using mobile data if you are not at home with good WiFi.

Insufficient storage space

Limited storage capacity on your device can be one of the reasons why Facebook keeps stopping. When there is not enough available storage space, it can cause the Facebook app to crash repeatedly.

Inadequate working space can lead to performance issues and app instability. It’s important to check the amount of available storage on your device and free up internal memory if necessary.

Low internal memory is a common issue for Android users, often resulting in the “Insufficient Storage Available” error. By making sure you have enough storage capacity, you can help resolve this issue and prevent further crashes.

App permissions settings

App permissions settings are an important factor that can cause the Facebook app to keep stopping. You can fix this issue by going to the Play Store and accessing your phone’s settings.

From there, you can manage the app permissions for Facebook and make sure everything is set correctly. Another way to resolve the problem is to exclude the Facebook app from battery optimization in your phone’s settings.

This can help prevent any interference that may be causing the app to crash. It’s also a good idea to regularly check and edit your settings for apps, websites, and games connected to your Facebook account.

How to Fix Facebook App Crashes

To fix Facebook app crashes, you can update the app, clear cache and data, restart your device, check internet connection, and adjust app permissions.

Update the Facebook app

To fix Facebook app crashes, make sure to update the app. Here’s what you need to do:

  • Go to your device’s app store.
  • Search for the Facebook app.
  • If there’s an update available, click on “Update” or “Install”.
  • Wait for the update to finish downloading and installing.
  • Open the updated app and see if the crashing issue is resolved.

Clear cache and data

Clearing the cache and data of the Facebook app can help resolve the issue of Facebook constantly crashing. Here is how you can do it:

  1. Go to your device’s settings.
  2. Look for the “Apps” or “Application Manager” section.
  3. Find and select the Facebook app from the list.
  4. Choose the option to clear the cache and data.
  5. Confirm your action when prompted.

How to Clear Facebook Cache

To clear the cache of the Facebook app and improve its performance, follow these steps:

  1. Go to your device’s settings.
  2. Look for the “Apps” or “Application Manager” section.
  3. Find and select the Facebook app.
  4. Choose the option to “Clear” the cache and data.

Restart your device

Restarting your device is a simple yet effective way to fix Facebook app crashes. Here’s what you can do:

  1. Turn off your device completely.
  2. Wait for a few seconds.
  3. Turn it back on.

Check internet connection

  • Ensure that you have a strong and stable internet connection.
  • Check your network strength to make sure it is not weak or unstable.
  • If you are using Wi – Fi, ensure that you have a good signal and are connected to a stable network.
  • If you are using mobile data, verify that you have a reliable and consistent connection.
  • App crashes can occur if there are internet issues or problems with your connection.
  • It is important to troubleshoot any internet – related issues to resolve Facebook app crashes.

Adjust app permissions

Adjusting app permissions is an important step to fix Facebook app crashes. Here are some ways you can do it:

  • Go to the settings of your smartphone.
  • Look for the app permissions section.
  • Find and select the Facebook app.
  • Review the permissions granted to the app.
  • Modify the permissions as needed.
  • Control what access Facebook has on your device.

Troubleshooting Tips for Persistent Crashes

To resolve persistent crashes on the Facebook app, users can try resetting app preferences, uninstalling and reinstalling the app, checking for system updates, disabling battery optimization, or contacting Facebook support.

Reset app preferences

Resetting app preferences can help troubleshoot persistent crashes related to Facebook. Here are the steps you can follow:

  • Go to “Settings” on your Android device.
  • Look for the “Apps” or “Applications” option and tap on it.
  • Find the specific Facebook app from the list of installed apps.
  • Tap on it to open the app settings.
  • Look for the “Force Stop” option and tap on it to stop the app.
  • Next, find and tap on the “Storage” or “Storage & cache” option within the app settings.
  • Finally, tap on the “Clear cache” button to delete temporary files that may be causing issues.

Uninstall and reinstall the app

To fix persistent crashes and issues with the Facebook app, one effective solution is to uninstall and reinstall the app. This can help resolve any software conflicts or glitches that may be causing the app to stop working properly. Here are some steps to follow:

  1. Uninstall the app:
  • Go to your device’s settings menu.
  • Look for “Apps” or “Applications” and tap on it.
  • Scroll through the list of apps until you find Facebook.
  • Tap on Facebook and then select “Uninstall.”
  1. Reinstall the app:
  • Open the Google Play Store or Apple App Store on your device.
  • Search for Facebook in the search bar.
  • Once you find it, tap on it and then select “Install.”
  • Wait for the installation process to complete.
  1. Log in and set up:
  • Launch the newly installed Facebook app.
  • Enter your login credentials (email/phone number and password).
  • Follow any additional prompts or setups required.

Check for system updates

To ensure that your Facebook app runs smoothly and doesn’t keep stopping, it’s important to regularly check for system updates. Updating your device’s operating system is crucial for compatibility and stability with the Facebook app. It helps to prevent crashes and freezing issues. System updates also provide bug fixes and improvements specifically designed to address app crashing problems. By keeping your device’s system up to date, you can minimize the chances of experiencing Facebook crashes or freezing.

Disable battery optimization

To improve the performance of the Facebook app and prevent crashes, you can disable battery optimization. Here’s how:

  1. Go to Settings on your Android device.
  2. Find and select “Apps & Notifications” or a similar option.
  3. Look for “Special app access” and tap on it.
  4. Choose “Battery Optimization” from the list of options.
  5. You will see a list of apps; find and select Facebook.
  6. On the battery optimization interface, choose the option that says “Not optimized.”
  7. This will ensure that Facebook is not restricted by power – saving features, allowing it to run smoothly without crashes.

Contact Facebook support

If you’re experiencing persistent crashes on Facebook and the troubleshooting tips haven’t solved the issue, it may be helpful to contact Facebook support for further assistance. Here are some ways to get in touch:

  • Send a message through Facebook’s Help Center: You can submit a request for help directly through the Help Center on Facebook’s website. Fill out the form with details about the issue you’re experiencing, and a representative from Facebook will respond to your inquiry.
  • Reach out on social media: Many companies, including Facebook, have dedicated Twitter or Facebook accounts for customer support. You can try reaching out to @fbhelp or similar accounts with a description of your problem. They may be able to provide guidance or escalate your issue to the appropriate team.
  • Visit the Community Forum: Facebook has an online community forum where users can ask questions and seek help from other members. Often, community moderators or knowledgeable users can provide solutions or suggestions for resolving issues.


In conclusion, if you’re experiencing issues with the Facebook app constantly crashing or stopping, there are several reasons that could be causing this. Outdated app versions, overloaded RAM, connectivity problems, insufficient storage space, and incorrect permissions settings can all contribute to the problem.

However, by taking simple steps like updating the app, clearing cache and data, restarting your device, and adjusting permissions, you can resolve these issues and enjoy a smoother experience on Facebook.

Don’t forget to reach out to Facebook support if problems persist.