15 Fixes: Waiting On Another Installation Or Update (Battle.net)

battlenet waiting on another installation or update

Blizzard’s Battle.net is a popular gaming client for Windows and Mac users. You can buy, install, and play games through it.

Sometimes the Battle.net desktop app doesn’t open any game or doesn’t update any game and shows error messages such as ‘waiting on another installation or update’ or ‘scanning game files please wait.

Many users are experiencing this issue even when they aren’t updating any game or the Battle.net launcher, so you’re not alone. Keep reading to fix this error message with the solutions listed here.

Causes of the Battle.net Waiting on Another Installation or Update Problem

  • Battle.net servers are down or overloaded.
  • Battle.net updates are being downloaded in the background
  • The hard drive doesn’t have enough free space
  • Battle.net requires administrator privileges
  • Proxies or VPNs are interrupting Battle.net
  • Battle.net is buggy and out of date
  • The temporary data folder of Battle.net is corrupted

How To Fix the ‘Waiting on Another Installation Or Update’ Battle.net Error?

  1. Check the Battle.net Server Status
  2. End the Battle.net Update Process from Task Manager
  3. Pause All Updates on Battle.net
  4. Run the Battle.net Client as Administrator
  5. Change the Game Region
  6. Check That Your Selected Hard Drive Has Enough Space for Downloads and Updates
  7. Rename the Game’s Folder (Suggestion of a YouTuber)
  8. Boot Your Computer in Selective Startup Mode
  9. Delete the Battle.net Folder
  10. Uninstall Battle.net and its Cache Folder for a Fresh Installation
  11. Disable Proxies/VPN (If Already Disabled, Enable Them)
  12. Disable the Hamachi Adapter
  13. Update Graphics Drivers, Network Drivers, and Windows
  14. Set Your DNS Settings to Default
  15. Scan Your Computer for Viruses

1. Check the Battle.net Server Status

The server status is the first thing to check when the Battle.net app is stuck on updates or showing the ‘waiting on another installation or update error. The launcher and games won’t work correctly if the server is down for maintenance. 

To keep yourself updated with Blizzard and Battle.net, try these tips:

  • Follow the BlizzardCS Twitter account.
  • Run a search on Twitter ‘Battle.net status’.
  • Search on Google ‘Battle.net status’.

2. End the Battle.net Update Process from Task Manager

Some instances of update processes keep running in the background after the update, and they may be triggering the ‘waiting for another update issue.

Moreover, an updates process of Battle.net runs in the background that looks for updates and downloads them when they are available. It’s named ‘Battle.net Update Agent’ or ‘Agent.exe’. We’ll close this process. Follow below:

  • Close the Battle.net launcher.
  • Right-click the Start button on the taskbar and select ‘Task Manager.’
  • Once it’s open, go to the ‘Processes’ tab.
  • Look for Agent.exe, right-click it, and choose ‘End task.’
Battle.net app's Agent.exe process on Task Manager
  • Open Battle.net and try updating or opening a Blizzard game.

3. Pause All Updates on Battle.net

It’s plausible that some updates for games or updates for the Battle.net client itself are in process. Be sure to pause all the updates if you want to play a game.

However, in case of updating another game, you need to wait for the earlier updates to finish for the new update to begin. Even if you can’t see any Battle.net updates in progress, try the below steps:

  • Launch Battle.net and minimize it.
  • Right-click the Battle.net tray icon on the far-right end of the taskbar and select ‘Pause all updates.’
  • Try to play a game on the launcher.

4. Run the Battle.net Client as Administrator

Although most downloads and updates on battle.net successfully finish without any need for administrator permission, you should allow it admin access. Because some updates for games or the launcher likely need admin privileges to be installed.

As Battle.net usually runs in normal mode without admin access, the updates are stuck, and this is why it shows the error message waiting on another update when you open a game or update a game through the launcher.

The below method will change the Battle.net settings and set it to always run with administrator privileges.

  • Close Battle.net.
  • Right-click the Battle.net icon on the desktop and select ‘Properties.’
  • Navigate to the ‘Compatibility’ tab.
  • Tick the box for ‘Run this program as an administrator.’
Battle.net client properties. Compatibility tab.
  • Click Apply and OK.
  • Run the app and open a game.

5. Change the Game Region

If the server region you selected is down for maintenance and your game couldn’t complete the update correctly, or due to any other server issue, you may be getting the ‘waiting on another update’ error.

To check the servers, you can visit the Blizzard Twitter account we mentioned in Fix 1. However, you can also try changing the region server of your game to see if you can play the game or update it. 

  • Launch the Battle.net app and go to the game showing this error message.
  • Click the small globe icon.
Call of Duty Warzone on the Battle.net launcher.
  • From the list, select another region.
  • Restart the app.

Try all the servers one by one and find out which one fixes this problem. If none of them fix the issue, use other solutions in this guide.

6. Check That Your Selected Hard Drive Has Enough Space for Downloads and Updates

If your storage doesn’t have free space to accommodate new files, the update or installation won’t be installed due to no available space and may get stuck. Make sure that your selected download location has enough capacity and free space. Use these steps:

  • Launch Battle.net.
  • Click the app icon at the top left corner of the screen and select ‘Settings’ from the list.
  • Go to the ‘Downloads’ section.
  • See the download location for games. Check which local drive it is. Usually, it’s local drive C.
Battle.net app settings. Downloads section.
  • Now open File Explorer and click This PC. Make sure that the drive where Battle.net downloads go has enough free space.

7. Rename the Game’s Folder (Suggestion of a YouTuber)

A YouTuber showed this method that is simple and works for many users. For people who are seeing the ‘waiting on another installation or update’ error when opening or updating a game, the solution is to rename the game’s folder showing this error on Battle.net. 

To find the location of the game folder:

  • On the Battle.net app, click the app icon at the top left corner and pick ‘Settings.’
  • On the left pane, select ‘Downloads.’
  • See the download location of games. Usually, it’s This PC > Program Files (x86).
Downloads section of Battle.net app

Or

  • Launch the Battle.net client.
  • Go to the game (Call of Duty: Warzone).
  • Click ‘Options’.
  • Select ‘Show in Explorer.’ This will open the folder location of the game.

Now, follow these steps:

  • Close Battle.net.
  • Once you learn where the game is located, rename its folder to anything. For instance: if it’s Call of Duty Warzone, change it to CODWarzone.
  • Open the Battle.net launcher.
  • Go to Call of Duty Warzone or your selected game. (It may automatically pick the renamed folder. If it doesn’t, keep going with the below steps.)
  • Click the cogwheel (Options) and pick ‘Game Settings.’
Call of Duty Back Ops Cold War on Battle.net
  • Select ‘Scan for Games.’
Downloads settings on the Battle.net app on Windows 11
  • If it doesn’t find the CODWarzone folder, click ‘Locate’ and select the location.
Scan for Games on Battle.net application
  • Close Battle.net.
  • Press Ctrl + Shift + Esc keys to open Task Manager, go to ‘Details’, right-click ‘Agent.exe’ and select ‘End task’.
  • Launch Battle.net.
  • It’ll show a wizard to install/update Call of Duty Warzone. Follow the instructions.
  • The update will begin.
  • After the update, the game will be ready.

8. Boot Your Computer in Selective Startup Mode

We suspect some processes may be running in the background, causing Battle.net to show the ‘waiting on another installation or update error. You should start your computer in Selective Startup to prevent most background apps and processes from running.

When most apps aren’t running, the unknown problematic process wouldn’t be running as well. This means they won’t interrupt the Battle.net app, which may fix the stuck-on update or wait for another installation issue. 

  • Press Windows key + R to launch the run app. Type msconfig and press enter.
  • On the System Configuration window, you’ll be on the General tab. Make sure that ‘Selective startup’ is selected. Under it, uncheck the box for ‘Load startup items.’
System Configuration on Windows 10
  • Go to the ‘Boot’ tab and ensure that ‘Safe mode’ is not check-marked.
  • Click Apply and OK.
  • Restart your computer.
  • Open Battle.net and open or update a game.

9. Delete the Battle.net Folder

When some files in the Battle.net folder go corrupted, changed, or missing, they cause the application to show errors. The company Blizzard recommends deleting the Battle.net folder if the game launcher starts showing issues. Follow the below steps:

  • Right-click the Windows logo on the taskbar and select ‘Task Manager.’
  • Navigate to the ‘Details’ tab.
  • Find Agent.exe and Battle.net.exe (it may have multiple instances running). Right-click each of these processes and select ‘End task’.
  • Open File Explorer to This PC > Program Files (x86).
  • Look for a folder ‘Battle.net’ and delete it. If you see a Blizzard folder, delete it as well.
  • Go to the Recycle Bin and delete the folders.
  • Launch Battle.net and play or update the game that was showing the error.

10. Uninstall Battle.net and its Cache Folder for a Fresh Installation

At a glance, Battle.net is a simple app used to install and play games. But it is a complex piece of software that would show errors if everything isn’t perfect.

We tried fixing the error with the above solutions, but in most cases, a fresh installation of Battle.net can automatically fix many errors that were hard to troubleshoot. 

We will combine this solution with the previous solution where we only deleted the Battle.net folder. So, this time, we’ll uninstall Battle.net, delete the Battle.net folder, and also delete its temporary files (cache) folder.

  • Open the Start menu, type.’add or remove programs‘ and launch the app.
  • Find and uninstall ‘Battle.net.’
  • Open File Explorer and navigate to This PC > Program Files (x86). Find the folder Battle.net and delete it. If it’s not visible, go to This PC > Program Files.
  • Now, to delete the cache folder of Battle.net, go to This PC > Users > your username > AppData > Local.
  • Delete the folders ‘Battle.net’ and ‘Blizzard Entertainment.’
Local cache folder on Windows 10
  • Now, go to This PC > Users > your username > AppData > Roaming.
  • Delete the folder ‘Battle.net.’
  • Go to the Recycle Bin and completely delete the folders.
  • Restart your computer.
  • Open your web browser and search on Google ‘Battle.net desktop client’.
  • Go to the official Battle.net website and download and install the client.

After installation, if Battle.net can’t recognize the games, follow these steps:

  • Open the Battle.net client.
  • Click the app icon at the top left and choose ‘Settings.’
  • Go to ‘Downloads.’
  • Select ‘Scan for Games.’
Downloads settings on Battle.net launcher
  • If it doesn’t find your game, click ‘Locate’ and select the correct game folder.

11. Disable Proxies/VPN (If Already Disabled, Enable Them)

Proxies and VPNs are used when users want to hide their IP, protect their identity online, and regional bypass restrictions. VPNs (Virtual Private Networks) allow you to perform the mentioned things with the click of a button.

As proxies and VPNs change your connection settings, they can interrupt some connections due to a bug or any other reason. This may be failing Battle.net updates and making the launcher stuck on updates. So, you can’t play or update the game because a proxy or VPN connection has incorrect settings or any other issue.

11.1 Disabling a VPN

The easy solution is to disable your VPN and launch the gaming client again.

  • Open the VPN software you’re using and click the off button or any similar button to turn it off.
  • Close the VPN from the system icon by right-clicking it and choosing ‘Exit’ or ‘Close.’

11.2 Turning Off Manual Proxies

If you’re manually using proxies with the windows settings, use these steps:

  • Open the Start menu and go to Settings.
  • Navigate to Network & Internet > Proxy.
  • Under ‘Manual proxy setup,’ turn off ‘Use a proxy server.’
Proxy Settings on Windows 10
  • Restart your computer.
  • Try playing or updating a game on Battle.net.

11.3 Enable VPN/Proxies

This technique is for users who aren’t using any VPN or proxy for connecting to the internet. Maybe the game server you’re using is blocked by your ISP, or the updates server is not allowed in your region.

To bypass these restrictions, use a VPN or proxy server. There are a few caveats to using VPNs: Some free VPNs slow down your internet speed while others show ads. However, they work well for accessing content that’s blocked in your region.

  • Open a web browser and search on Google ‘Free VPNs’.
  • Find different lists of free VPNs.
  • Install a few VPNs and keep the one that works best for you.

12. Disable the Hamachi Adapter

Hamachi VPN (Virtual Private Network) is popular among gamers. It’s used for creating a virtual LAN network for playing games with people anywhere in the world. 

Similar to other VPNs, it also requires its software and adapters. They normally work fine, but sometimes, they can cause issues and interrupt Battle.net updates and installations.

  • Close the Battle.net application.
  • Launch the Run dialog box by pressing the Windows log key + R.
  • Type in the ‘ncpa.cpl’ and press enter.
  • This will open the Window that shows network connections and adapters of your computer. 
  • Right-click the Hamachi adapter connection and select ‘Disable.’
Network Connections on Windows 10
  • Confirm the action if asked.
  • Run Battle.net and play or update a game.

13. Update Graphics Drivers, Network Drivers, and Windows

If out-of-date drivers or Windows keep running, they may cause different issues. For example, graphics drivers are required for gaming. Old GPU drivers on a computer may conflict with the game settings and cause errors. Similarly, outdated network drivers may result in internet connection issues. 

So, let’s update all the drivers and Windows as well.

13.1 Update Network Drivers 

  • Click Start, type.’Device Manager‘ and launch the app.
  • Double-click ‘Network adapters.
  • You’ll find a list of network adapters.
  • Right-click the first one on the list and click ‘Update driver.’
Device Manager. Network adapters list.
  • On the new window, select ‘Search automatically for updates.’
  • Wait while it searches for updates and installs updates for the network driver.
  • Perform the same action for all the network adapters.

13.2 Update Graphics Drivers

  • Open Device Manager and double-click ‘Display adapters.’
  • You may find one or multiple GPUs. Right-click the first adapter and choose ‘Update drivers.’
  • Follow the on-screen instructions.

13.3 Update Windows

  • Open the Start menu, type ‘Windows updater,’ and open the first app.
  • When it opens, click ‘Check for updates.’
  • It’ll find and install updates.
  • Restart your computer.
  • Open Windows updater again and click ‘Optional updates.’
Windows updater on Windows 10
  • Click ‘Driver updates.’
Optional updates on Windows 10
  • Checkmark all the updates and click the button ‘Download and install.’
  • Restart your PC once it’s done.

14. Set Your DNS Settings to Default

DNS (Domain Name Service) allows your network to translate the alphanumeric web addresses to numeric addresses that networks recognize.

Due to different reasons, many people change their DNS address to something other than the default value. For example, by using OpenDNS or Google DNS addresses. They also work well in most cases and don’t cause any issues.

But sometimes, these DNS addresses may block the updates and installations for some apps. Change the DNS settings to default to check if your apps update normally or not. Moreover, you should also try changing the DNS address to something else as well.

  • Click the internet/Wi-Fi icon on the taskbar and select ‘Network & internet settings.’
  • On the opened window, scroll down, and choose ‘Change adapter options.’
Network & Internet settings on Windows 10
  • Look for the network adapter that your network uses. Right-click it and pick ‘Properties.’
Network Connections on Windows 10
  • On the adapter’s properties, click ‘Network Protocol Version 4 (TCP/IPv4)’ and select ‘Properties.’
Wi-Fi adapter properties on Windows 10
  • Make sure to choose ‘Obtain DNS server address automatically.’
Internet Protocol Version 4 Properties of Wi-Fi adapter.
  • Click OK on this properties window.
  • When it closes, click OK on the network adapter properties window.
  • Reconnect to the network or restart your computer.

For users who still can’t play or update games after changing the DNS settings to default, try other DNS servers. For instance, if you were using OpenDNS, use Google DNS this time.

15. Scan Your Computer for Viruses

The Blizzard servers are secure. Still, they might get interference from malware or virus. As your computer is connected to these servers, run a full scan on your PC. You can use any antivirus software of your liking.

Conclusion

Battle.net app errors like ‘Waiting on another installation or update’ and ‘Can’t update World of Warcraft’ make playing games and updating them impossible. Use the provided solutions to fix the issues and enjoy your gaming session.