VUGEN gives exception error at the end of the recording or during replay due to thumbnails

Getting the following pop-up error at the end of the recording:

AXWIN Frame Window: thumbprocess.exe – Application error

The instruction at " 0x7dc995fe" referenced memory at "0x02b87cf4". The memory could not be "read".

Click on OK to terminate the program.

Click on CANCEL to debug the program.

The cause of this issue is unknown.

The workaround is as follows:

Press "start" -> "run"

Type "regedit"

Press "Ok"

a) If the Windows installation is 32-bit, navigate to "HKEY_LOCAL_MACHINE/SOFTWARE/Mercury Interactive/LoadRunner/Vugen/Thumbnails"

b) If the Windows installation is 64-bit, navigate to "HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/Mercury Interactive/LoadRunner/Vugen/Thumbnails"

Double-click on "GenerateThumbs," and set the value to 0.

Now try doing a recording (or replay if the issue was during replay) with Vugen.

READ  Click and Script browser rendering time

Leave a Comment