5 Fixes For Xbox One UPnP Not Successful Error

UPnP (Universal Plug and Play) is a network service that allows devices connected to the same local network to discover and automatically connect to one another using conventional networking protocols (such as TCP/IP, HTTP, and DHCP) without the need for any additional software.

The following are some examples of UPnP-enabled devices: printers; gaming consoles; WiFi routers; IP cameras; smartphones and tablets; and Smart TVs.

On the Xbox system, there are a vast number of multiplayer games to choose from. These allow players to have an engaging gaming experience through the internet. Aside from interfacing with one another, users can interact with one another through the Xbox network.

As a result of a well-coordinated infrastructure, it is simple for everyone using the Xbox platform to participate in online games. In this article, we are going to provide all the possible solutions to fix the UPnP error on your Xbox one.  

Xbox One ‘UPnP Not Successful’ error message explained

Depending on how suddenly the power line to your Xbox One is disconnected, you may find it difficult to resume your gaming session. In addition, you might notice an error with the following notice when browsing: UPnP could not be finished successfully. While merely restarting your Xbox One may remedy the issue, you’ll need to take additional measures if the problem persists after being rebooted.

UPnP can also be used to adjust router settings in order to open ports into a firewall, allowing devices to join a network from outside the network. It simplifies the configuration of networking devices by instantly passing router ports to new devices, hence eliminating the need for manual port forwarding and saving time.

Universal Plug and Play (UPnP) is what your Xbox uses to set up your system for multiplayer gaming and chat. Suppose you find “UPnP Not Successful” in your console’s Network settings.

In that case, it implies an issue with deploying UPnP and failing to automatically forward the relevant ports. As a result, Xbox Live users may experience connectivity issues.

upnp not successful

What happens if the UPnP protocol is not enabled?

UPnP is turned off by default. The router ignores any requests for unlocking and opening the front door from any devices connected to your local network. The demands are not considered, and the door remains closed to undesired incoming visitors. This is effective, but it also prevents any incoming remote access.

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How to fix the ‘UPnP Not Successful’ error

To fix the error, follow the steps mentioned below:

  • First, examine whether your router needs an upgrade. If the most recent manufacturer’s update is installed on your router:
  • Sign in to your router’s setup webpage, and check if the router’s UPnP setting is turned on. You can usually get first-time guidance with this in the router handbook or on the manufacturing company support site.
  • Save your modifications and turn off UPnP.
  • Restart your device, your broadband, and your router.
  • Re-enable UPnP and save your modifications. If there’s a Zero Config setting, make sure that’s turned on.
  • Restart your modem and router.

Once you’ve rebooted your router:

  • Restart your console.
  • Press the Xbox button to open the guide.
  • Select Profile & system > Settings > General > Network settings.
  • Recheck your settings to make sure the UPnP message is gone.
  • Use the router’s DMZ, Port Forwarding, or Port Triggering options if UPnP isn’t working or isn’t supported by your gateway/router.
router reboot

Should UPnP be enabled or disabled?

  • If you switch off UPnP completely, your router will disregard any incoming requests. You’ll have to configure your devices after that manually. In other words, your router will no longer automatically open ports on your local area network. It will instead ignore all requests, including genuine ones.

Ensure that UPnP is Enabled in your Router settings

  • If you want to ensure that UPnP is enabled in your router settings, then you must follow the following steps:
  • Open a web browser on a computer or mobile device linked to your router’s network.
  • Enter the address http://www.routerlogin.net.
  • A login screen appears.
  • Fill in the router’s username and password.
  • Admin is the user name. Password is the default password. The case of the user name and password is essential, so make sure that you use case-sensitive.
  • The BASIC Home page loads.
  • Select ADVANCED > Advanced Setup > UPnP from the menu.
  • The UPnP page appears.
  • Check or uncheck the Turn UPnP On check box.

This check box is checked by default. UPnP can be activated or disabled for automatic device configuration. Suppose the Turn UPnP On check box is not selected. In that case, the router does not automatically allow any device to control router resources such as port forwarding.

If you checked the Turn UPnP On checkbox, you must do the following:

  • Enter the duration of the advertising in minutes. The marketing period determines how frequently the router distributes UPnP information. This value might range between 1 and 1440 minutes. The timer is set to 30 minutes by default. Shorter durations ensure that control points receive the most up-to-date device status at the expense of increased network traffic. Longer durations can jeopardize the freshness of the device condition while dramatically reducing network traffic.
  • Enter the advertisement’s duration in hops.

The advertisement’s time to live is calculated in hops (steps) for each UPnP packet transmitted. A hop is the number of steps a packet takes among routers. The number of hops might range between 1 and 255.

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The advertisement time to live is set at four hops by default, which should be sufficient for most residential networks. If you observe that some gadgets are not being upgraded or reached correctly, this value may need to be increased.

  • Then, press the Apply button.
UPnP Portmap Table

The UPnP Portmap Table illustrates the IP address of every UPnP device attempting to connect to the router and the ports (internal and external) the device has opened. The UPnP Portmap Table also shows what sort of port is open for each IP address or whether that port is still active.

Click the Refresh button to reload the information in the UPnP Portmap table.

Clear the alternate MAC address

If you are looking to clear the alternate MAC address, then you must follow the methods below:

  • By pressing the guide button on the controller, you may access the Xbox Guide and select the Settings option.
  • Select Network Configuration from the drop-down menu.
  • One should choose advanced Options.
  • One can find alternate MAC Addresses under the Change Settings menu.
  • Clear the selection.
  • Authorize the console to restart if it is prompted to do so.

What exactly is a cache?

Whenever you’ve troubleshot a problem on your computer or cleaned out your browsing history, you’ve almost certainly come across information about clearing your computer’s cache.

A cache is a temporary storage space reserved to speed up the loading of websites, browsers, and applications. It doesn’t matter whether you’re looking at a computer, laptop or phone, web browser or app; you’ll find some cache variation.

A cache makes it simple to obtain data rapidly, allowing devices to operate more swiftly. It works in the same way as a memory bank, making it simple to retrieve data locally rather than redownload something every time you visit a website or open an application.

What transpires when you clear the cached data on your computer?

When the app cache is deleted, all of the previously specified data is also erased. The application then saves other critical information such as user settings, databases, and login evidence in the form of data. Both the cache and the data are cleared when you clear the data, which is a significant improvement.

Clear the Persistent Storage Cache

If you are looking to clear the persistent storage cache, then you have two options. Both the options are mentioned below and you can choose the one which is easier for you. You can follow the options mentioned below:

Option 1

A complete reinstall. Remove the power from your Xbox system and leave it in this position for at least two minutes before plugging it back in. To restart the console while in this powered-down condition, press and hold the power button for a few seconds.

Your cache should be cleared entirely when you’ve connected the console again. You should notice an improvement in overall performance.

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Option 2

The second solution necessitates using your Xbox’s menu system to delete the cache. Take the following steps:

  • To access your Settings menu, press the Xbox button on the controller and select the Settings option.
  • Select Devices and Connections from the drop-down menu.
  • Select the Blu-ray disc as your format of choice.
  • Select the Persistent Storage option from the drop-down menu and then Clear.

Restart or Reset your router

Whether you want to restart or reset your router, then we have your back! The options mentioned below will give you an easy guide to how you can restart your router or reset your router.

Restarting your router

You can restart your Xbox console, do a complete power cycle, or physically detach it from your computer to reboot and resolve many common difficulties. This technique does not remove your games or data from your computer.


Reset your router. 

Keep pressing and holding the console’s power button (the white “X” button) for 8-10 seconds or until the console shuts off completely. Then switch it back on by hitting the power button after waiting 30 seconds.

You can have a static or dynamic IP address on your Xbox One. In contrast to a static IP address, an active IP address changes every time you restart your console or router. A static IP address is required for several troubleshooting procedures, such as port forwarding.

Set a Static IP Address on Xbox One and Forward the Correct Ports

If you are looking to set a static IP Address on Xbox One and forward the correct ports. You can follow the following steps:

  • Select System > Settings from the menu bar and open it.
  • Preferred Network > Network Configuration from the drop-down menu.
  • One should select advanced options.
  • Note down the IP address that is currently in use.
  • Select the IP configurations.
  • Change the mode from automatic to manual.
  • Type in the IP address you noted down in the previous step and hit Enter.


How Do I Access My Xfinity Router Settings?

– Login to Xfinity’s Support Status
– Edit with xFi or Manage WiFi Settings will appear depending on your service and Xfinity Gateway.

Should I Enable UPnP?

UPnP is safe if your router has all the new firmware updates and your connected devices are malware-free. If a connected device is compromised with malware, it can propagate to your local devices via UPnP.

How Do I Change My NAT Type To Open?

You can change your NAT type to open via the following methods; you can choose either:
– Use UPnP
– Use Port Forwarding

Why Is My NAT Type Strict?

With Moderate or Strict NAT, your console cannot communicate effectively due to some form of limitation or obstruction. Internet service providers (ISPs) may restrict gaming and media streaming services traffic to maintain control over the available bandwidth on your internet connection. If this is the case, you will need to contact your Internet service provider to remedy the situation.