Unfortunately app has stopped is one of the notorious issues that will irritate us sometimes. There are many reasons for this issue, like system glitches, low storage, etc. It is a software issue that can be solved by finding the right solution that works for your mobile phone.
Sometimes, it will take some time to find the right solution. You are not the only one going through this issue. Many android users are facing this problem. We have listed 17 solutions to help you to solve this error.
Causes For Unfortunately App Has Stopped Error
1. App Crashes – If any app crashes, it will cause this error. This sometimes happens because of data crashes.
2. Google Play Service Error – If the app is not updated and you use the older version, the issue will arise. Updating the app and using the latest version might solve this error.
3. Incomplete or Improper Installation – If you have not installed the app properly, this error will arise, making you not use the app.
4. Cache Files – Even though you remove the cache files from your mobile phone, it will form a new set of cache files in a few days. It is recommended to delete the cache files often.
5. Unstable Internet Connection – This error will arise if your internet connection is unstable. Try to find a place and use the app where the internet connection is stable.
Solutions to Fix Unfortunately App Has Stopped Error
- Restart Your Device
- Force Stop the App
- Update the App
- Clear App Cache and Data
- Uninstall Your Android System WebView Update
- Sync Your Device With Google Servers
- Uninstall and Reinstall the App
- Update Your Device’s Software
- Check for the RAM and Low Storage on Your Device
- Check Your Device’s SD Card
- Reboot Your Phone
- Check the Device’s Internal Storage
- Factory Reset Your Phone
- Boot the Phone into Safe Mode
- Uninstall Google App Updates
- Check Your App Permissions
- Take your Device to a Service Center
1. Restart Your Device
Restarting your phone will do wonders most of the time when your app has unfortunately stopped. If any of the apps cause trouble, restart your mobile phone. For most android phones, you need to press the power button for about 30 seconds.
It will show a list of options. Click on the Restart option. Once it restarts, open the app and check whether it is working.
2. Force Stop the App
The following solution is to force-stop the app and try to open it again. You can force-stop the app using the settings app on your mobile phone. Follow the steps provided below to force-stop the app.
- Open the Settings app on your mobile phone.
- Go to the app and notifications section and click on see all apps.
- Select the app that is creating the issue.
- It will take you to the app info page. Tap on the force stop option.
Note: You can also hold any icon directly to the app info page.
Once you have force-stopped the app, open it and see whether it works fine or not.
3. Update the App
Sometimes if you have not updated the app, the app will stop working. Follow the steps below to update the app using the google play store.
- Open the google play store app on your mobile phone.
- In the top right corner, click on the profile picture.
- Then, select Manage apps and device.
- It will display the apps with available updates.
- If you find the app that creates the issue, update the app.
Once you have updated the app, open it and see whether it works fine or not.
Tip: Try to update all the apps in the update section to work well.
4. Clear App Cache and Data
Clearing app cache and data will work when you suffer from this kind of issue. You can clear it using the settings app on your mobile phone. This option will vary for different phones. Follow the steps provided below to remove the app cache and data.
- Open the Settings app on your mobile phone.
- Click on apps and notifications.
- Select the app that creates the issue and click on storage and cache.
- Tap on the clear cache option.
Once you have done these steps, restart your phone and check whether the issue has been solved. If the problem is still not solved, you can clear the app data by clicking on the clear data option.
But remember, when you clear the data, it will delete data from some of your apps. Before deleting data, have a backup copy of those data.
Note: This is a temporary solution. Cached data will build up again, and you need to remove them if you find the issue in the future.
5. Uninstall Your Android System WebView Update
Some android users are facing multiple app crashing issues nowadays. It can be solved by uninstalling the recent android system webview update. Follow the steps provided below to uninstall the android system webview update. But these steps may vary depending upon the type of phone you use.
- Open the Settings app on your mobile phone. Click on the apps and notifications section.
- Click on see all apps. It will provide a list of installed apps on your phone.
- Search for the android system webview update and click on it.
- On the top right corner, three dots will be visible. Click on it. Then, click on uninstall updates.
- A pop-up box will appear. Click on Ok.
6. Sync Your Device With Google Servers
App crashing will happen when your phone’s data and time are not synced with Google servers. Follow the steps provided below to sync it with the Google server.
- Open the Settings app on your mobile phone and go-to system.
- Select the date and time zone option. Turn off the automatic time zone. You can also use the network-provided time zone here.
- Now, enter the incorrect date and time.
- Once again, turn on the automatic time zone.
- Restart your phone and check whether the app works well or not.
7. Uninstall and Reinstall the App
If the app which causes the issue is not a default or system app, then uninstall and reinstall that app. Uninstalling an app is easy. You need to hold the app icon for a long time. It will show the uninstall option. But this might vary in some other phones.
Once you have uninstalled it successfully, open the google play store and reinstall it.
8. Update Your Device’s Software
You need to check for system updates on your mobile phone. System updates will introduce extra features, bug fixes, and system stability, like how you update the apps. The key features and stabilities will be missed if you use the old version of your phone’s software.
If the problem is at the system level and the system UI is stopped on android, install the latest system update on your phone. Follow the steps provided below to update your phone’s software.
- Open the Settings app on your mobile phone. Tap on the system apps updater.
- Check for online updates. If any updates are pending, then update them.
9. Check for the RAM and Low Storage on Your Device
If you are still facing the issue, it’s time to check the RAM on your mobile phone. On most mobile phones, you can find this option in settings. If you cannot see this option, you can view it in the developer options.
If you can’t find the developer option in the settings menu, click on the About option. Click on the build number seven times to activate the developer option on your device. On the internal storage, you can have 128 – 512 GB.
But when you open the app, it will usually run on the RAM. If any background process uses lots of RAM, then the current app will not work with full force. Follow the steps provided below to solve this issue.
- Open memory is used by apps or running services in the developer options.
- It will display the apps that consume the higher memory to lower memory.
- Do not try to force stop the android system apps such as google play services and OS. Instead, force stop the third-party apps.
Once you have done these steps, open the app that is causing the issue and check whether it works well.
10. Check Your Device’s SD Card
Sometimes this could happen because of a corrupted memory card. If the memory card is corrupted, then apps related to that memory card will also suffer. To solve this, remove the memory card. Then, launch the app that is causing the issue.
If the app works properly after doing this, the culprit, in this case, is your memory card. You need a new memory card but can still transfer the data from your memory card to your PC as a backup.
11. Reboot Your Phone
This solution not only works for. Unfortunately, the app has stopped errors but solves a lot of problems. It will solve the glitches, which will resolve the issue eventually. To solve this, press the power button and click on the Restart button for a long time.
Once the phone is rebooted, try to check whether the app works fine or not.
12. Check the Device’s Internal Storage
If you don’t have enough internal storage, your app won’t be able to fetch from the internal memory. Follow the steps provided below to check the phone’s internal storage.
- Open the Settings app on your mobile phone and click on the storage option.
- You should always have 10% free space on your phone. For example, if your phone has 64 GB of internal storage, then 6 GB of free space should be available in your phone to work without any speed reduction.
- If you have less memory space, uninstall the unwanted apps you don’t use. If photos and videos occupy most of the space, then store them in cloud storage like Google cloud.
13. Factory Reset Your Phone
Try to reset the phone to its factory settings and check whether it solves the issue. Sometimes, a factory reset will delete apps, photos, videos, and music from your phone. It would be good to backup all these things before performing this solution. Follow the steps provided below to factory reset your phone.
- Open the Settings app on your mobile phone. Click on the System option.
- If you have not backed up the data, click on the backup your data option so that it will save all your data to google drive.
- Once you have done this, click on the Reset option.
- In that, click on the Reset Phone option.
14. Boot the Phone into Safe Mode
This solution helps determine if any third-party apps are causing the issue. To solve this, you have to reboot the phone in safe mode. This will disable all third-party apps. Follow the steps provided below to boot the phone into safe mode.
Note: The steps are for performing safe mode in the Samsung phone.
- The first step is to switch off your mobile phone.
- Press and hold the power button. The moment the Samsung logo appears, release the power button.
- Press and hold the volume button as soon as you release the power button. You have to do this until the phone finishes restarting.
- On the left corner of the screen, you will find safe mode. Once you see that, release the volume button.
15. Uninstall Google App Updates
Sometimes, uninstalling the google app updates will solve the error. Follow the steps provided below to uninstall the google app updates.
Note: The steps provided here are for performing on the Samsung phone.
- Open the Settings app on your mobile phone.
- Click on Applications and select application manager.
- Scroll down the list and find the google app. If you cannot find it in the list, tap the 3 dots in the top right corner and click on show system apps.
- From that, select the google app.
- Click on Uninstall updates.
- When uninstallation is complete, click on reboot phone.
16. Check Your App Permissions
Sometimes this error occurs if you have not granted some permissions in your android settings. Permissions will allow the app to function smoother. But it will also enable the apps to access sensitive information on your phone like hardware features, personal information, and data usage.
Go ahead and grant permission only if you trust that app. You can also deny permissions in some apps if you don’t trust them, so your phone will be safe from unwanted data.
17. Take your Device to a Service Center
If none of the above solutions works, we recommend you take the phone to a service centre to seek professional help. Sometimes the problem will look simple, but it will be the opposite. An experienced person at the service center will know what to do in that case.
They might either reload your phone or do any technical stuff which will help the app from unfortunately stopping.
I hope the above solutions will help you to solve the issue. Try to perform the steps one by one, as I have started with an easy one, and the final one will be taking it to a service center in case the issue has not been stopped. If this article has helped you, share it with your friends and colleagues facing this error.