10 Solutions For Unable To Connect To EA Servers Issue

EA is well-known for its buggy servers, which can be quite off-putting to gamers. We will provide you the solutions for the unable to connect to ea servers issue. As a result, the vast majority of gamers who have dealt with Electronic Arts, or EA, can testify that this is a rather typical occurrence.

Unable To Connect To Ea Servers Issue Windows

When launching the game, the most typical error messages are “Unable to Connect” or “You lost your connection to EA servers,” which look like the ones below. The online servers of EA are unavailable. In this post, I’ll teach you how to fix the problem of being unable to connect to EA servers.

Fix Unable To Connect To EA Servers Issue? (PC, Xbox One, PS Game Console)

  1. Restart The Game And Console
  2. Reset Console To Factory Settings (For Console)
  3. Restart Your Router And Repair Your Network
  4. Disable Your Firewall/Antivirus
  5. Clear Origin’s And Console cache files
  6. Check the Date & Time Settings
  7. Check Server Status
  8. Flush DNS Servers
  9. Check For System Updates For Console
  10. Move Your Router Closer To The Console

1. Restart The Game  And Console

You’re starting a new session with the game since the last one may have been hampered by internet connectivity troubles, interferences, or an annoying bug.

Restarting the game is as simple as manually closing or leaving the game and opening it again.

Restart Game

For Xbox One users

  • Hover on the game tile you want to close manually, the primary or most extensive tile, on the home dashboard with the numerous app tiles.
  • Select Quit from the Menu button on your controller. Proceed to re-start the game after that.


Access the Quick Menu, press the PS button on your controller until the Quick Menu appears, select Close Application and restart the game.

For the  Windows PC

Simply exit the game or close the application, then reopen it.

Restart Console

A simple reboot of your device can make it run faster and has been known to address various technical issues. You can clean up RAM used by completely shutting off your Game Console or PC.

This helps to halt those conflicting activities, especially if you opened and closed many programs and had multiple downloads running in the background. As a result, this step might assist in ensuring your game’s startup as quickly as possible.

For PS4

Restart The Game  And Console
  • Press and hold the PS button on your controller until the Quick Menu appears, then pick the Power setting and Restart PS4.
  • Your PS4 will shut down and reboot in around 10 seconds, so don’t unhook the AC power cord at the back.
  • Now you can unplug the AC power cord, reconnect it, or simply turn on your PS4.
  • Hold down the PS button on the controller or the Power button on the console until the signature beep sounds.

Xbox One

unable to connect to ea servers issue windows
  • Press the home button to fetch up the quick menu, then going to the System tab and selecting Settings is the best way to shut off your Xbox One.
  • Next, select Power mode & startup from the General menu. Select Full shutdown from the drop-down menu.
  • You can turn on your Xbox One after roughly 10-15 seconds to see if you can connect to EA servers again.

Windows PC

  • Open the Start menu, click the Windows tab in the bottom left corner to perform a simple restart of your Windows PC.
restart Windows PC
  • Select Restart by pressing the power button.
  • It should reboot in 10-30 seconds, depending on your PC’s specifications.
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2. Reset Console To Factory Settings (For Console)

Your console will look like it came out of the box once you reset the settings. This procedure can help with network connectivity issues, particularly the “Unable to connect to EA servers” error because it restores all network settings to their previous state.

It will begin by gathering information from the network, such as IP addresses and port settings. It has the same effect as emptying the network cache on the console.

For the PlayStation 4

Reset Console To Factory Settings
  • Open Settings from the menu, scroll down and select Initialization. Restore Default Settings is what I recommend.
  • You may carefully inspect which data, including network settings, will be recovered. You can click Restore after scrolling down the list.
  • You can also choose Initialize PS4 to perform a complete factory reset.
  • You can choose between a Quick or a Full restoration. This step, however, may have an impact on your downloaded games and apps; therefore, we recommend sticking with the previous step.

For Xbox One users

Reset Console To Factory Settings
  • Select Settings from the quick menu, next to System Select Console details, and Reset console by pressing the home button on your controller.
  • Resetting your console can be done in two ways: “Reset and remove everything” or “Reset and keep my games and apps.”
  • In this instance, I recommend selecting the second option to undo all previous modifications to the settings.

3. Restart Your Router And Repair Your Network

  • By pushing the router’s Power button, you can turn it off.
  • Unplug it now.
  • Wait about a minute before reconnecting it to its power supply.
  • Restart it and see if the connection is stable.

Repair your network

  • Enter troubleshoot by pressing the Windows key + S. Select Troubleshoot settings from the drop-down menu.
  • Select Additional troubleshooters from the drop-down menu.
  • Go to Internet Connections and select Run the Troubleshooter to run the troubleshooter.
  • If the problem persists, run the Incoming Connections and Network Adapter troubleshooter.
  • If you’re still stuck, try these steps:
  • Select Windows PowerShell by pressing Windows key + X. (Admin).
  • Execute the following commands:
    • netsh Winsock reset
    • netsh int IP reset
    • ipconfig /release
    • ipconfig /renew
    • ipconfig /flushdns
  • After you’ve finished, restart your computer to see if you’ve been able to reconnect to the EA servers.

4. Disable Your Firewall/Antivirus

This method only works with Windows’ default firewall and antivirus; the procedure would be drastically different if you use a third-party solution.

  • Type firewall in the search box by pressing the Windows key + S. Select Windows Defender Firewall from the drop-down menu.
  • Now choose whether to enable or disable Windows Defender Firewall.
  • Click OK after selecting Turn off Windows Firewall for both Private and Public Connections.
Turn off Windows Firewall for both Private and Public Connections
Turn off Windows Firewall for both Private and Public Connections
  • To turn off the built-in antivirus, follow these steps:
  • Type defender in the search box by pressing the Windows key + S. Select Windows Security from the menu.
  • Select Manage settings from the Virus & Threat Protection menu.
  • Disable Real-time protection at this point.

5. Clear Origin’s And Console cache files

Another highly effective approach to repairing a range of minor technical difficulties with your device is to clear the cache. Cached files are created whenever you interact with the game or console and due to background operations.

Switching between apps and multitasking is made more accessible with the cache. Nonetheless, the longer you use the device or play a game, the larger the cache becomes. 

It’s also non-essential, so uninstalling it won’t cause any significant issues with your device. These cached files can wreak havoc on your console and game performance and cause a slew of technical issues like connectivity problems.

Xbox One users

To resolve this connectivity issue, I recommend using one of two techniques for clearing the cache on your console: power cycling and erasing the network cache on Xbox One.

Power-cycling your Xbox

A power cycle is a relatively simple procedure that is also useful in emptying certain invisible caches. It aids in the restart of your console’s power source and ensures a complete reset.

  • To switch off your Xbox One entirely, press and hold the power button on the console until the light turns off.
  • Remove the power line from both the socket and the port behind your console.
  • After that, unplug it for 1-2 minutes before reconnecting it, and then turn on your Xbox One.
  • The boot-up should go well if you see the green startup screen below.
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Xbox One

You’ll clear various network caches, including your IP address cache, settings cache, and, most crucially, the cache from your game servers, including EA game servers.

  • Select Settings from the quick menu by pressing the Home button. After that, select Network settings from the drop-down menu next to General.
  • Choose Advanced options, then Alternate MAC address, Clear.
  • Then you’ll be invited to restart your console on the next page.
  • The next time your Xbox One powers up, it will start over and gather new data and information from the settings and servers. As a result, clearing your Xbox One cache is a brilliant idea from time to time.

Windows PC

Most of the cache that could impair your game’s connection to EA servers is saved in the Origin application’s host files.

  • Turn off the Origin app if it’s still operating in the background. Right-click the Origin icon in the Windows tray and select Quit Origin.
  • You may access the Task Manager by right-clicking the taskbar and selecting Task Manager.
  • If Origin.exe or OriginWebHelperService.exe is still operating under the Processes tab, right-click it and select End Task.
  • To open Run, press the Windows key and the R key simultaneously. Then write %ProgramData%/Origin in the box next to Open and click OK.
  • Except “LocalContent,” remove all of the files. This folder should not be deleted.
  • By clicking the Windows key and R simultaneously, open Run, enter in %AppData%, and click OK.
  • You’ll now be taken to the Roaming folder, where you must delete the Origin folder.
  • In the URL bar, type AppData, enter the Local folder and delete the Origin folder from the list of directories.
Local folder
  • Finally, restart your computer, open Origin, log in with your account credentials, and start your game to see if the connectivity issue has been addressed.

PlayStation 4

Because your PS4’s system doesn’t usually keep cache, as a result, for the time being, we’d recommend restarting your console, which has a similar effect as cleaning cache on your console’s performance.

6. Check the Date & Time Settings

Gamers frequently change the date and time settings to change the in-game times, and they frequently forget to restore them to default. Because the console time and the EA server time disagree, you will be unable to connect to the online EA servers due to online security response.

Play Station 

  • Move down to PS4 Open Settings and select Date and Time. Make sure the date and time are correct and correspond to your time zone and Date and Time Settings.
  • After that, go to the same tab, select Set Using Internet, and check the box next to Set Automatically.
  • You can also choose Set Now to fine-tune the date and time.

Xbox One users

  • To access the quick menu, press the home button, pick Settings, System, and Time.


  • Your EA games use the date and time you set on your computer. As a result, PC gamers shouldn’t have any problems in this area.
  • Simply double-check the date and time in the bottom right corner of your screen.

7. Check Server Status And Connection Problem

You won’t be able to connect to the game servers if the Origin, Xbox Live, or Playstation Network servers are down; thus, you won’t be able to play online. Both Playstation and Xbox often have updated pages that reflect the status of each service on their servers.


  • Servers for the Playstation Network You can also go straight to the PSN Network Service Status page.
  • Otherwise, you can use your PS4 to check.
  • Select Network from the Settings menu, then View Status of Playstation Network Services.
  • You’ll be taken to the same page, displaying their service status.


Go to the Xbox Live Status page. You’ll be able to verify the availability of various Xbox Live services, games, and apps.

Origin Servers 

Origin does not have its server status page. I recommend using Down Detector to see whether any Origin servers are down.

As a result, if you discover a problem with your region’s servers, there’s nothing you can do but wait for EA to fix the problem. You could, however, use a VPN to connect to servers in a different region.

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8. Flush DNS Servers

When it comes to translating domain names into IP addresses, your present DNS servers may be too slow. As a result, your entire Internet connection may be affected, explaining why EA refuses to connect to a server. However, clearing your DNS server cache can cure this issue.

On Windows, Here’s How To Flush Dns Servers:

  • To open Command Prompt with admin access, enter Win + R, type CMD, then press Ctrl + Shift + Enter.
  • Copy and paste the following code (after each line, hit Enter):
    • ipconfig /flushdns
ipconfig /flushdns
  • ipconfig /registerdns
  • ipconfig /release
  • ipconfig /renew
  • netsh Winsock reset
netsh winsock reset
  • Try connecting to EA again after restarting your computer.

On A Mac, Here’s How To Flush Dns Servers:

  • Open the Terminal application.
  • Execute the command “sudo killall -HUP mDNSResponder.
  • Enter your administrator login and password if Mac prompts you.
  • Restart your Mac and attempt connecting to EA again.

9. Check For System Updates For Console

It’s a good idea to keep your console updated because newer versions may include bug fixes for various technical concerns, including network connectivity issues.

For PS4

  • Open Settings from the top menu, then scroll down to System Software Update.
  • After roughly a minute of checking, you’ll be notified that “the newest version of the system software is already installed,” If a new update is available, follow the normal installation process.

For Xbox

  • It’s very similar to the prior approach of checking for Xbox One game updates.
  • Choose Settings, System, then Updates/Updates & downloads by pressing the home button on your controller.
  • The Update console tab will be accessible if an update is available; otherwise, it will say No console updates available.
  • Checking for an Xbox One system update to resolve the issue of being unable to connect to EA servers.
  • So go ahead and select Update Console, then Start Update, and your Xbox One will begin downloading and installing the current update.

10. Move Your Router Closer To The Console

If your internet connection is significantly slow and continually disconnecting, you’re “unable to connect to EA servers.”

  • To do so, click the power button on your internet router and unhook it from the outlet.
  • After that, wait about 20-30 seconds before plugging it back in and turning it on.

You could also think about strategically placing the internet router closer to your console or computer. This is the case because your WiFi signal can be limited by wireless equipment such as speakers and moderately obstructed by large solid objects such as walls.

You’ll notice an immediate increase in connection strength when your Console/PC gets closer to your router. As a result, you’ll be less likely to become disconnected.


If you are also facing this “unable to connect to ea servers” issue, follow all the steps explained above as per your console. If you cannot connect to EA servers, the service may be experiencing difficulties. Ensuring your network is entirely functional is an excellent method to avoid problems.


Why Can’t I Connect To Ea Servers?

The most evident cause of this problem is that the EA server is unavailable. If it’s down, there’s nothing you can do but wait for the engineers to get the server back up and running. However, your Internet connection may be the source of the problem. You must ensure that your network does not fluctuate or slow down.

Why Is It Not Letting Me Connect To Ea Servers?

The most evident cause of this problem is that the EA server is unavailable. If it’s down, there’s nothing you can do but wait for the engineers to get the server back up and running. However, your Internet connection may be the source of the problem.

Can’t Connect To Ea Servers PS4?

Try going into your PS4 settings and restoring the game licenses, and performing a hard reset on your console. Select Settings > Account Management > Restore Licenses, then turn your Console off for around 30 seconds before turning it back on.

What If I Can’t Connect To EA Servers?

You won’t play certain games online if you can’t connect to the EA servers, but you will be able to play them in single-player mode. Some games, mainly those always online, will not function until the problem is resolved.