5 Best Fixes For Twitch Chat Not Loading

Twitch is a popular video streaming platform, which started as a live streaming platform for gamers. If you have a Twitch account and do live streams, you must know that the chat window is important. However, due to some reason, the Twitch chat function won’t load, so it could hamper the overall live streaming experience for both the streamer and the viewer.

Twitch Chat Not Loading

If you are facing such an issue that the Twitch chat is not loading, then there are some reasons which might spark some light on the topic with the below-mentioned solutions that will certainly help you resolve it. Having said that, Let us check out the Twitch Chat Not Loading problems and the solutions we can use to fix them on any computer.

Reasons For The Twitch Chat Not Loading Issue

Before we have a look into the solutions, we should understand the reasons behind the issue. Not only will this give you a better understanding of the issue, but it will also help you fix the problem easily if it occurs again in the future.

Twitch Chat Not Loading Issue

Browser extension

Most browser-based app issues are caused because of third-party browser extensions. One culprit among various extensions is Adblock. Such extensions are really helpful in blocking ads that pop up from nowhere on a website. Except, these extensions can also prevent an important script from loading, detecting it as an ad, and trigger problems such as Twitch chat not loading issues.

Browser cache and temporary data

Browser cache and temporary files are important as they help load the recently visited websites faster. But if these files get corrupted, then they can cause trouble in the proper functioning of the browser, and ultimately result in problems such as Twitch chats not loading issues.

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Proxy settings 

Due to the various constraints applied by your proxy settings, it could trigger this Twitch issue. Usually, disabling proxy settings helps to fix several issues.

Browser issue

By browser issue, we mean sometimes an app cannot work properly in a particular browser, let’s say Google Chrome. In such situations, it is advised to switch over to a different browser and see if this fixes the issue or not.

Now that you have some idea regarding the reasons behind Twitch chats not loading, let us go through the solutions, one by one, and try it.

Solutions To Fix The Twitch Chat Not Loading Issue

  1. Refresh the Page
  2. Check your internet connection
  3. Check your Browser’s Cache and Cookies
  4. Disable your VPN
  5. Restart your Router

Fixing The Twitch Chat Not Loading Issue

Fix 1: Refresh The Page

Before you attempt some of the more complex fixes, you should try this one as it requires the least amount of time.

Refreshing the page is quick, easy, and, most importantly, it can solve the Twitch Chat Not Loading. To refresh the page, follow the steps below:

  • Open Twitch in your browser and sign in to your account.
sign in to your account
  • Click on a stream to open it and see if you automatically connect to the chat room. If the chat doesn’t work, refresh the page in your browser.
  • Use the refresh button on your browser or press the F5 keyboard shortcut.
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The problem should no longer occur. However, if you still can’t connect to the Twitch chat room, you can try some of the following solutions.

Fix 2: Check Your Internet Connection

Watching a Twitch broadcast when the stream keeps buffering can be difficult to enjoy. Sometimes, a slow internet connection is the cause of the problem.

This doesn’t necessarily mean you are receiving slow speeds from your internet provider. A weak Wi-Fi signal might also result in the chat not loading or connecting.

There is a quick and simple way of knowing whether or not this is the case. If your connection is too weak, it’s unlikely that the stream will load properly either. If the broadcast keeps buffering or stuttering, your internet speed or signal strength is likely to blame.  

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On the other hand, if the stream loads and plays smoothly but the chat doesn’t connect, you are probably dealing with a bug and should try the other solutions below.  

Fix 3: Clear Your Browser’s Cache And Cookies

Countless users have discovered that having a corrupt file in their browser cache and cookies directory can lead to multiple problems, especially on Twitch.

This is why the possible solutions for many Twitch problems include cleaning these files. If you haven’t cleared them in a while, we suggest clearing them it can fix the problem easily without wasting any unnecessary time.

Here’s how to do this if you are using Chrome:

  • Open Chrome on your PC and click on the three vertical dots in the top-right corner.
  • From the dropdown menu, choose Settings to open the configuration panel. Scroll down until you see the Privacy and Security section. 
Privacy and Security section
  • Choose Clear Browsing Data to access the final window where you will do the cleanup.
  • Tick the boxes next to the three available options, as shown in the image below. Finish by clicking on Clear Data in the bottom-right corner. Make sure to select All time in the time range field.
Clear browsing data window in Chrome

Restart your browser and open Twitch again. View a stream and see if the chat automatically connects. The problem should be gone.

Fix 4: Disable Your VPN

Many Twitch users, especially those who have been using the platform for a long time, use Virtual Private Networks (VPNs) to avoid advertisements and to access premium content.

However, VPNs can also result in a slower connection, which is often enough to cause the Twitch Chat Not Loading issue. If you are using a VPN, it’s worth temporarily disabling it as part of your troubleshooting.

Ironically, activating a VPN can also help you overcome this problem by changing your location. It’s something else that is worth trying if you aren’t already using one.

Try both methods and, hopefully, you should be able to get rid of the bug. Some VPNs offer faster connections than others, so it can be worth trying a different product.

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If you are unsure which VPN to choose, we have a guide exploring this topic thoroughly.  

Fix 5: Restart Your Router Device

There isn’t much to explain about the timeless “turn it off and back on” solution. Even so, it can be a very simple answer to problems that are otherwise difficult to deal with.

The Twitch Chat Not Loading issue is no exception to this, as restarting the router has been reported as a viable solution.

To do this properly, you should power off your router, wait five minutes, then turn it back on.


These are the solutions for the Twitch Chat Not Connecting issue. Hopefully, applying one or all of them will help you overcome this troublesome issue on the Twitch platform.

The problem is often not on Twitch’s end, so keep this in mind as you look for a solution. Your internet connection or Wi-Fi signal might be responsible for the issue.


Why can you not open Twitch?

Your Twitch application may not work if it is not updated to the latest build because it may lead to compatibility issues between the application and OS modules. After updating the Twitch application, relaunch it to check if the issue is resolved. If not, restart your phone and then check if the problem is solved.

How do you unmute Twitch?

Click on the dropdown menu of videos you would like to appeal to. Videos with muted audio have a red muted speaker icon in the upper right corner of the thumbnail. Find the audio track(s) you would like to appeal to.

Why do VODs get muted?

Twitch services find Video-on-Demands as a proactive way to help broadcasters avoid having clips containing unauthorized or copyrighted audio. If copyrighted audio is detected in a VOD, we automatically mute that portion of the VOD.

Why can’t you connect to Twitch?

Try a different browser or device. If you’re trying to view Twitch through a web browser on your computer, try a different web browser or try viewing it on a phone or tablet. Clear your browser cache if you’re trying to watch Twitch through a web browser. Once you have cleared the cache, try to access Twitch again.