“The requested URL was rejected. Please consult with your administrator.” This error occurs when you try to access a website. There are various reasons why you may face this error such as “the specific website being inaccessible because of maintenance”, “Expiration of website Security Certificate”, etc.
Moreover, you may also face this error even on a trusted website due to reasons that will be discussed later in this article. So the very first step every user has to take is to clarify the situation where this error occurs when the specific website is down for maintenance. Here you can find the answer to your question Whether the website is down for maintenance?
Reasons Behind The “The Requested URL Is Rejected. Please Consult With Your Administrator.” error
Although it is very difficult to properly pinpoint the exact reason that cause the error “The Requested URL is rejected. Please consult with your administrator”. But the majority of the reasons can be divided into a few categories:
1. Website is down for maintenance.
As it was mentioned earlier check the status of the website you want to visit from the “Is it down right now?” in the first place when you face the “URL rejected” error. This step allows you to determine if you want to move on to figure out other reasons that are causing this error because if the website is down from the server then you will surely face this “URL rejected” error and there isn’t any troubleshooting method available.
2. Bloated Web browser browsing data
Nowadays web browsers store the data of your most visited websites. These data include images, auto-fill data, website preloading contents for faster site loading, survey data, etc.
This makes internet surfing more efficient and super fast. However bloated browsing data can also become a hindrance as it will block the data flow of your web browser making it susceptible to the URL rejected error. Hence it is recommended to clear your browser browsing data after some time.
3. The Specific website is listed on the Managed Website options.
You can also face this error if the website that you want to access is listed on the Managed Website options. This feature can be found in the Windows OS Internet Options and specifically restricts the use of Cookies when you are accessing the listed websites.
Solutions Using Which You Can Fix This Error
- Clear Caches & Cookies
- Add The Problematic Website To Trusted Site
- Remove The Site From Managed Websites
- Changing Browser
- Use Another E-mail Address
- Checking Server Outage
- Restart Router
- Perform a Virus Scan
Solution 1: Clear Caches & Cookies
Web Browser: Google Chrome
- To erase the caches and cookies in the Google Chrome web browser you need to find the option “Clear Browsing Data. You can find it in the History tab or click on the three vertical dots button located on the top right corner of Google Chrome and navigate to More Tools-> Clear browsing data. Moreover, you can simply press “Ctrl+Shift+Del” to invoke the Clear browsing data function of Google Chrome.
- Now you need to select the Time range i.e. up to which date you want to erase browsing data.
- Next, make sure the two checkbox options “Cookies and other site data” and “Cached images and files” are properly tick marked. Also if you don’t want to erase your browsing history then uncheck the option “Browsing history”.
- Now click on the “Clear Data” option.
- Restart your PC after erasing the browsing data and check if the error has been resolved or not.
Web Browser: Mozilla Firefox
- Click on the three horizontal line button on the top right corner of the browser, then navigate to History-> Clear recent history. Or you can simply press the “Ctrl+Shift+Del” buttons on your keyboard.
- Select the Timer range from the list of options then tick the Cookies and Cache checkboxes. You can also tick the other three checkboxes to fully erase Firefox browsing data.
- Now click on Ok.
- Restart your PC after erasing the browsing data and check if the error has been resolved or not.
Solution 2: Add The Problematic Website To Trusted Site
- Open the Windows Power Menu by pressing Windows + X key on your keyboard.
- Click on the Control Panel option.
- Now navigate to Network and Internet-> Internet Options(You can also access the Internet Options from the Run dialog box, simply type the keyword “inetcpl.cpl” into the Run dialog box then hit the Enter button).
- Go to the Security tab and click on the Trusted sites option. Then click on the “Sites” option that is located on the right-hand side just below the box.
- Paste the URL of the website that is facing the “URL rejected” error into the blank text field then click on the Add option.
- After you have added the site to the zone tick the checkbox option “Require server verification(https:) for all sites in this zone”.
- Now close the Internet Options window. Re-open your browser and navigate to the website which earlier faced the “URL rejected” error. Check if the error has been successfully resolved or not.
Solution 3: Remove The Site From Managed Websites
- Open the Run dialog box by pressing the Windows + R button on your keyboard.
- Insert “control” into the text field and click on the Ok option. This will open the Control Panel.
- Click on the View by drop-down option then select the Large icons option.
- Now left-click on the Internet Options.
- Click on the Privacy tab then select the Sites option.
- Here you can see the website URL being listed in the Managed websites. If you find the problematic website name on this list then select the website name by left-clicking on it and selecting the Remove option.
- Now click on Ok. Then close the Internet Options window, re-open your browser and navigate to the website and check if the “The requested URL was rejected. Please consult with your administrator” error has been resolved or not.
Solution 4: Changing Browser
If any of the above solutions don’t work on your PC, then you can also try to change your default browser. The majority of Windows OS users surf the Internet using Google Chrome and Mozilla Firefox. Accessing the problematic website from a different web browser such as The Opera might really solve the problem if the error occurs only because of a browser issue.
Solution 5: Using Another E-mail Address
There are also cases in which if you have to access a specific website using an E-mail address then there might be a small chance that you will face the error “The requested URL was rejected. Please consult with your administrator”. This situation can be resolved by simply changing the E-mail address and re-access the website.
Solution 6: Checking Server Outage
- Open the website Is it down right now? on your default web browser.
- Insert or Copy-paste the website URL you want to access into the blank text field.
- Now click on the Check option.
After the third step, you can get a detailed results such as response time, last down, and the current status of the server.
Solution 7: Restart Router
Your PC may also face a “The URL was rejected” error due to a router issue. In this situation, it is recommended to simply restart the router. Power off the router, unplug the Ethernet cable, rest for a few minutes then re-plug the cable and start the router. This solution can effectively resolve the error if the router is the main culprit responsible.
Solution 8: Perform a Virus Scan
As it was mentioned earlier that due to corrupt cookies and bloated browser memory your PC might face the “the URL was rejected” error. The solution to clear out caches & cookies is written above. And this solution is to clear out the viruses or malware that specifically corrupt your browser Cookies.
