Watching TV is an activity where you forget about the real world. You don’t want to be reminded of the realities when watching TV. But, a remote that stops working suddenly can bring you back to reality.
So, are you going through the same problem? Is your TCL Roku TV remote not working? You might be looking for quick fixes to make the problem disappear in a blink.
If that’s the case, you have stumbled upon the right place. Ahead are some of the fixes you can try to troubleshoot this issue.
Reasons For TCL Roku TV Remote Not Working
When you use technical devices, having a technical issue is quite normal. Likewise, TV remotes can also have some technical glitches and stop working. So, when a remote stop is functioning, it feels the most frustrating.
A similar thing can also happen with a TCL Roku TV remote. If it is malfunctioning, then there might be several reasons behind it. Some of the major ones are mentioned below:
Weak Battery Cells
When your TV remote is not working, the first thing to look for is the battery cells. Sometimes the worn-out or dying cells are the reason behind the weak signals. As a result, your remote fails to connect to the TV.
So, if it’s the case with your remote, then you won’t be able to get any response from your TV through the remote. Try changing the remote’s batteries or test the inserted batteries in another device. If the cells work fine in other gadgets, then the battery is not the reason.
Obstruction Between The Remote And TV
There might be possible obstructions between your TCL TV remote and the TV. Ensure that the signal path of your TV and remote is clear. Remote controls operate with the help of Infrared light.
This light is often emitted on the TV to change the channels or adjust the volume. So check if the remote can project the light on the TV without any obstruction on the way or not. Block Infrared light means no response from the TV.
Another thing to note is the distance between the remote and the TV sensor. For optimum performance, keep both objects closer as much as you can.
Usually, the remote is already paired with the TCL Roku TV. So, there is no scope for the remote control to be unpaired. But, sometimes, it can be unpair due to network changes or system updates. So, check if your remote got unpaired from the TV. You can pair the remote again with the TV if it’s unpaired.
Unresponsive Remote Or TV Sensor
Sometimes the remote or TV Sensors become unresponsive due to external factors. You should know that the older models of TCL Roku TV remotes used to have infrared pointers.
So, if your TV is old, there is a high chance of the sensors being unresponsive. The newer models of remotes use a Wi-Fi connection to function. Thus, poor Wi-Fi connection can also be the reason.
Sweat, Dirt, Or Dust Particles
The remote control is a flexible way to monitor and control your TV. People often get careless and take the remote in their hands even while eating. As a result, the oil gets inside the remote.
A similar thing can happen if you use the remote while you have lotion in your hands. Other elements like sweat, dirt, or dust particles can also get inside the remote. As a result, they can block the signal path or sensor of the remote. This, in turn, causes the remote to be unresponsive.
Troubleshoot: TCL Roku TV Remote Not Working
- Restart TCL Roku TV Remote, And The TV
- Pair The Remote Control Again To The TV
- Troubleshooting Steps For Infrared Remote Controls
- Make Sure That There Is No Interference From HDMI Cables
- Check The Network Connection
- Check The Roku App
- Power Drain The TV
- Use The Smartphone App
1. Restart TCL Roku TV Remote, And The TV
When your gadgets become unresponsive, the basic thing to do is restart them. Restarting will eliminate any technical glitch. Or, if the sensors or networks were not on point, restarting the devices can re-establish them. To restart both the devices, follow these steps:
- Please remove the cells from the remote or change them to new batteries.
- Press the power button on your TV.
- Wait for a minute or two.
- Switch on the TV again.
- When the logo appears on the screen, place the cells inside the remote.
If something minor was causing the issue, these steps should fix it. If they fail, then it’s time to move on to the real solutions mentioned ahead. Make sure that your Wi-Fi Networks aren’t accessible at this time.
2. Pair The Remote Control Again To The TV
Sometimes resetting the networks or performing a system update can un-pair the remote. Also, the signal can be lost, causing the remote to be unresponsive. If this is the case with you, do not worry, as you can pair the devices again.
So, follow these steps to pair your TV and remote:
- Take your remote and press the Home button along with the OK button. Hold them for a while. It will trigger the pairing process.
- Now, switch off the power supply of your Roku Box.
- After 10 seconds, switch on the power supply.
- Wait and let the Home Page load.
- On your remote, try to find the pairing button. Usually, it’s near the battery compartment or on the front.
- Press the button for at least five seconds until you see the remote blinking.
Performing the above steps will pair the devices again. Now check if the problem is resolved or not. Also, older Roku remote models used to have IR pointers. If you are using an older model, ensure it is clean.
3. Troubleshooting Steps For Infrared Remote Controls
Check the model of your remote. The older ones are usually Infrared remote controls. So, if you have that one, then try performing these troubleshooting steps:
- Make sure that the remote’s infrared light is projected on the TV.
- Check if there is any obstruction between the TCL remote and its sensor.
- Please take out the batteries and re-insert them.
- You can also check if the batteries are in working condition or not by putting them in another device. If batteries are drained out, then replace them with new ones.
4. Make Sure That There Is No Interference From HDMI Cables
Look out for HDMI cables, which sometimes interfere with the Roku remotes. The owners of Roku officially accepted it. Also, it is observed that it causes the Roku streaming sticks to become unresponsive. This happens especially if you use an HDMI extender.
You can fix this issue by using a cable extender. Doing so will keep the sticks away from the HDMI port. As a result, you won’t face this issue anymore.
5. Check The Network Connection
Check the internet if you have tried resetting, repairing, and replacing the batteries. Sometimes, the Wi-Fi connection is weak, which causes the remote to work slowly. You might not need an internet connection to connect your remote with the box.
But, to carry out other functions, you need a robust connection. If your connection is weak, your remote will not function properly.
6. Check The Roku App
Sometimes the app malfunctions. As a result, your phone and remote might also stop working. So, make sure that it has enabled network access by following these instructions:
- Navigate to Settings and select System.
- Go to the Advanced System Settings and open Control By Mobile Apps.
- Select the Network Access option.
- Now make sure that the Permissive or Default option is enabled.
If it has clear network access, then VPN could be the problem. If your phone or Roku box is connected to a VPN, disconnect it.
7. Power Drain The TV – Power Cycle
This solution is quite similar to resetting the TV. But, this time, you will completely cut out the power supply and perform a hard reset. You can follow these steps to do that:
- Take the plug out of your TV from the power supply switch.
- Press and hold the Power Button for about 15 minutes.
- Plug in the TV cable again in the power supply switch.
- Press the Power Button of your TV to switch it back on.
Now check whether your remote is working or not. If it does not, then you might have to consider buying a new remote.
8. Use The Smartphone App
The best thing about owning a smart TV is the connectivity option. You can do many things if your TCL Roku remote doesn’t work. For your Roku device, even TCL, you have a separate app.
So, think about this step if you’ve tried everything like power outlet change, using a Roku player, etc. A Roku smartphone remote app doesn’t require a remote sensor. There is no compatibility issue, either.
Unlike the standard IR Remote, you will even get Roku to voice remote control. So, it is worth checking out. Yes, the new Roku app is available for iOS users too.
This blog presented you with some workarounds and fixes that can resolve your situation. But, if you have tried them all and nothing works, then it’s time to replace the remote.
Buy a new remote and see if the problem persists or not. If it does, then the remote is not the issue. There is something wrong with the networks or your TV. Ask the service providers to visit you and check if your TV is alright.
So, go ahead and enjoy your movies and endless stream of entertainment.
Why Is My TCL Roku TV Not Responding To Remote?
There can be numerous reasons behind your TCL Roku TV not responding. Check for any obstruction between the TV and the remote. Make sure that the sensors are functioning. Also, see any dust or accumulated dirt on the remote blocking the signals.
How Do I Fix An Unresponsive Roku Remote?
To fix an unresponsive Roku remote, ensure its batteries are not drained. If they have, then replace them with a new one. You can also try resetting and re-pairing both devices. Know that your remote needs a robust connection for smooth functioning. So, check for the networks too.
Where Is The Reset Button On Roku Remote?
Usually, the Roku TV remotes have the reset button at the back, in the battery compartment. But, some models also have it in the front. So, check both areas to find the button.
How Do I Reboot My TCL Android TV Remote?
The only way to reboot the TCL Android remote is to take out its batteries. Open the battery compartment and take the cells out. Once they are out after a few seconds, insert them back in. To start the pairing process, press the pairing button. You will find it in the battery compartment. Release the pairing button when the remote starts blinking.