Sony TV Remote Not Working: 7 Ultimate Solutions

You can comfortably enjoy your favorite movies on Netflix or youtube while lying on your couch. To control your tv, you only have to use your to operate the tv remote.

It isn’t very pleasant when your Sony tv remote not working suddenly. It will ruin your movie time. But, you should stay calm and try to solve the issue.

Always use the original Sony remote. If your Sony tv remote stops working, the basic solution is to remove the batteries and wait for a minute. Then put them back in the remote and check whether it is fixed.

If you continue facing the same issue, do not bother. Keep on reading this article to have guidance on other possible solutions. May one of them would help you to fix your Sony tv remote.

Sony Tv Remote Not Working

Why is the TV remote control not operating properly?

To troubleshoot a remote control, the first best solution is to remove the batteries. Please wait for a minute and then fit them back into the remote. But still, if your Sony TV remote is not working, there may be other reasons causing the issue. Now you have to dive deep into the problem to find out the exact reason causing the remote not to work.

There may be an obstacle between your TV and remote that is creating a hurdle. Or maybe you have placed the batteries not correctly. Try to pair your remote with the tv again, and it is possibly disconnected due to power failure or any other reason.

If the still problem persists, try some other methods. Continue reading this article to find more possible fixing steps.

Troubleshooting your Sony TV Remote

Troubleshooting your Sony TV Remote

You can try these troubleshooting steps to fix your Sony tv remote not working issue.  This is the quick recommended solution that you can try.

  1. Remove obstacles
  2. Replace the batteries
  3. Troubleshooting the voice feature
  4. Power-cycle your Sony TV
  5. Update your TV’s software
  6. Check the TV’s mode
  7. Unresponsive remote buttons

1. Remove obstacles

There are two parts of a television remote, transmitters/IR sensor and receivers. With the transmitter’s help, you can send commands. The commands will be sent from the tv remote to the TV using infrared technology. That command is listened to by a receiver that passes it to the tv.

If you want to avoid problems with a tv remote control operation, check keenly if an external factor is blocking the remote control software. Is there any object or picture frame on your tv stand? If anything is nearby in front of your Sony tv, move them away from the tv.

remove any obstacle blocking the receiver
Remove obstacles

If this does not fix the problem, another thing can be done. Try to reduce the distance between your tv and remote. If there is a long distance between your couch and the tv, try to bring your couch near the tv; it might help. Maybe it’s due to thick carpeting or anything underneath the couch holding remote devices.

reduce the distance between your tv and remote

2. Replace the batteries

Sometimes, it is not the tv remote creating a problem. But the batteries cause hurdles to connect the remote to your Android tv.

For instance, the remote stops working at random times, or it doesn’t respond by pressing a button.

When your tv remote stops working, do not immediately decide to buy a new one. It is easier to replace the batteries than you think.

Have a remote is not working, here is what can be done:

If you are facing a problem with your remote, take out the batteries. Press and hold the power buttons for 10 seconds. It will power reset the remote, removing any unused power.

take out the batteries

Wait a complete minute before putting the batteries back into your tv remote.

Make sure you reinsert the batteries correctly,  according to their correct battery terminal polarity(+,-). Also, place the battery compartment cover properly.

Now check the remote to control your tv, and find out if it is working again.

If your Sony tv remote is still not working, use the new battery to check if it has fixed the issue. If not, then try other alternate methods. They might help you get rid of this issue.

3. Troubleshooting the voice feature

There is a voice feature present in the smart TV remote. If you see the button is not working, the following methods can be attempted to resolve the issue.

  • Check the status light of the MIC button located at the top front of the remote.
Check the status light of the MIC button located at the top
  • If you find an amber LED, the connection has a problem between the remote and the Sony tv.
find an amber LED
  • In the next step, you have to restart your Sony tv.

Now, the voice command feature is needed to be repaired on the remote. For this, what you have to do is given below:

  • Press the home button on the remote.
  • Go to the settings option.
  • Now, hit the voice remote control option. There may be variations in its name. Like a remote control, remote, and accessories, based on the tv model you are using.
  • Under this, tap to activate the microphone button.
  • Now, check the remote on the TV, if it’s functioning like normal.

4. Power-cycle your Sony TV

After applying the possible fixes, if your remote does not have anything wrong. Then your Tv might be creating the issue. For this, a simple power cycle can make the problem solved.

For this:

  • Unplug your Sony TV’s power cables from the power circuit and wait for 2 to 3 minutes.
Unplug your Sony TV's power cord
plug in the power cord
  • Then, check whether the remote and tv work fine after plugging in the tv power cable.

5. Update your TV’s software

One trick that always works to avoid such issues is updating your tv’s software. You must watch TV software updates from the internet and update it to the latest version very often.

By doing this, you will get better performance, security, and usability on your Tv.

To update the software of your Sony tv:

  • Select the settings option.
  • Go to the support and settings option.
  • Select system software update and hit software update to update Sony tv software.
Update your TV’s software

6. Check the TV’s mode

If your tv is in the wrong mode, the remote will not work properly. Follow the instructions given below and check your TV mode.

  • Click the input button on the Sony tv remote.
  • Now, you will observe different options like HDMI1, HDMI2, HDMI3, HDMI, Blu-ray, and more.
  • You cannot change the channels if your tv is set to other tv modes.
  • Click the tv button on the remote to switch to the tv mode and change the channels.
Check the TV’s mode

7. Unresponsive remote buttons

It may be the case sometimes that your Sony tv remote buttons are not working properly. Check it while you are watching movies or playing games. For this, you have to check the response of your remote buttons.

  • Open your smartphone’s camera.
  • Hold the remote above the camera, and press the button that you think is not working.
press the button that you think is not working
  • Look if you find your camera picked the remote infrared sensor. Or can see the remote flashing, then the buttons are Okay. If not, the buttons are not responding.
the buttons are not responding
  • To solve this, you may keep pressing the button again and unjam it.

When to Get a New Sony TV Remote

Have you tried all the given solutions and still find your Sony tv remote not working? You can contact product support. And if the customer support also fails to restore the problem, you have to do soothing else. The symptom indicates the need to replace your Remote with a new one. It is the last option you have to go for.

Conclusion

Sony TV has its name in the world of electronics. It is giving people quality-based electronic products. The Sony tv remote may work for years without any issue. But as with other products, it may malfunction for many reasons, and you find your Sony tv remote not working.

To find out the same hurdle and its fixation, read this article thoroughly. And try these solutions one by one. If still not getting it fixed, contact the Sony tv customer service to resolve the issue.

FAQs

Where Is The Reset Button On The Sony Tv Remote?

There is not a single button to reset your Sony tv remote. To reset the Sony tv remote, press the power or tv/video. And volume buttons simultaneously reset the sony tv remote.

Why Did My TV Remote Stop Working?

There can be multiple reasons of tv remote suddenly stops working. Some of them are physical damage or battery issues. Or pairing issues with the tv, or the infrared sensor might not work properly on the Sony tv remote.

How Do You Reset A Sony TV Remote?

To reset the Sony tv remote, remove the batteries, and hold the power button for 3 to 5 seconds. Reinsert the batteries. Pair the remote with the Sony tv and check if it is working.

Why Is My Sony TV Remote Not Working?

There may be an obstacle between your Tv and remote that is creating a hurdle. Or maybe you have placed the batteries not correctly. Try to pair your remote with the tv again, and it is possibly disconnected due to power failure or any other reason.