If you use an instant messaging app, Skype is most likely one of your favorites. Despite the fact that Skype is a fantastic instant chat tool, many users have complained that they face Skype closing itself for them. To resolve this issue, you must either restore Skype to its default settings or update it to the most recent version.
Do you have any other Skype issues? If that’s the case, make sure to check out our Skype section for further information. If you’re using Skype on a Windows 10 computer and it keeps closing, try the methods listed below; maybe, they’ll solve your problem.
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Some people are having issues with Skype not working.
- Maybe you can’t hear the other person or they can’t hear you because of a microphone issue or an issue with your audio settings. Perhaps you are unable to access Skype because you have forgotten your password. Another cause could be that your external speakers or microphone have stopped working, necessitating the purchase of new hardware. Perhaps Skype will not connect.
- Regardless of the issue, there are just a few worthwhile options to consider, which we’ve listed below.
- Even if you’ve already completed some of these steps, repeat them in the sequence listed. We’ll start with the most straightforward and plausible options.
Solutions to help you repair Skype Closing Itself
- Skype system should be reset
- Activate the Media Feature Pack
- Make sure Skype is up-to-date
- See whether there’s a problem with Windows Update by running the troubleshooter windows support response
- Uninstalling Skype if necessary and reinstalling
- Changing Your Password
- Check to See if It’s Skype’s Problem
- Examine your internet connection
- Check the Audio Settings and Permissions in Skype.
- Make a test call on Skype
1. Clear your Skype cache.
- To get to Windows Settings, press Windows + I keys.
- Find Skype in the list of Apps and Features by clicking on Apps.
- By clicking on the Skype app, you can switch to an enlarged view.
- Then, under Advanced settings, select the Reset button.
Note: When resetting the Skype app, you will lose all your data. So, before you begin the process of resetting, we recommend that you make a backup of your important data.
2. Download and install the Media Feature Pack fix
- To find the download information area, go to Microsoft’s official website and scroll down the page. There are two alternatives: one for 32-bit CPUs (x86) and another for 64-bit processors (x64).
- Download and launch the required file thing from your Downloads folder.
- Follow the on-screen instructions.
- Your computer should be restarted.
If you’re unsure whether to go with 32-bit (x86) or 64-bit (x64) CPUs, follow these steps:
- In the taskbar’s search box, type file explorer.
- Choose Properties from the This PC folder.
- The system information is displayed on the General Properties tab.
- To find out which CPU version you have, go under System type.
3. Make sure Skype is updated if it keeps closing itself
You can check for and install available updates at any time:
- Join Skype now.
- Click Help in the menu bar, then Updates in the drop-down menu.
- You’ll be prompted to download any available updates.
- Choose “Download” from the menu.
4. See whether there’s a problem with Windows Update by running the troubleshooter.
- Type troubleshoot into the search box on your taskbar.
- Scroll to the bottom of the page and select Windows Store apps troubleshooter.
- Follow the on-screen instructions of boot command after clicking the Run the troubleshooter option.
5. Uninstalling skype and reinstalling
- Select View by: Category in the top right corner of the Control Panel.
- Under the Programs section thing, select Uninstall a Program.
- Uninstall Skype by finding it and clicking the Uninstall button if skype keeps closing itself. To uninstall it, follow the instructions and make sure all data is deleted.
- Once the procedure is completed, re-download the software from the Internet for your desktop version.
The Windows 10 built-in version of Skype is not embraced by all users since it’s still missing some of the features present in the desktop version – e.g. the ability to drag & drop images and pasting files from the clipboard. Restart your computer and open the desktop version of Skype again.
6. Changing Your Password
- If you can’t log in to Skype and skype keeps closing itself, reset your password. To reset your Skype password, go to Microsoft’s Recover Your Account page instead of the boot command.
- Enter the email address you used to sign up for Skype, and then follow the instructions to reset your password and log back in so you can resume making video and voice calls.
- You can create a new Skype account by going to the Create Account page have a look at the picture below and say thanks to us later.
7. Check to See if It’s Skype’s Problem if Skype keeps closing itself
- When skype keeps closing itself, see if others are having trouble with Skype, too. It isn’t much you can do to fix Skype if it’s not your problem. Sometimes things go wrong on Skype’s end, and the only thing you can do is wait it out. Make sure you have done all the security updates.
- The best way to check if Skype is down or experiencing issues with its messaging service is to check Skype Status/Heartbeat. If there’s a problem with Skype, it will affect all platforms, be it on the web, your mobile device, your laptop, Xbox, etc.
- Another thing you can do to troubleshoot a Skype issue is to utilize Down Detector to see if other Skype users are reporting the same issue that Skype is down or that they are having other connectivity issues.
- If either website is down and skype keeps closing itself, probably, you’re not the only one who can’t get Skype to work. Wait an hour or so before trying again. And if you have a team or colleagues, try contacting them whether skype is not working for them too.
8.Examine your internet connection
- Check to see if it’s a network issue if skype keeps closing itself. If you don’t have a network connection, Skype will not work. This is true whether you’re using Skype on the web, your phone, your PC, or any other device.
- If you can’t open the websites from Step 1 or nothing else works, likely, your entire network is down. If you’re having difficulty with your Wi-Fi, try rebooting your router or following our troubleshooting steps.
- If other websites are functioning smoothly and skype keeps closing itself, the reason Skype cannot make calls or is having dropped calls may be due to a lack of bandwidth.
9. Check the Audio Settings and Permissions in Skype.
- If you can’t hear the other caller(s) on Skype, double-check that other audio sources, like a YouTube video, work as you’d expect. Just open any video there to see if you can hear it.
- If there’s a playback error in Skype specifically (and not on YouTube, etc.) and you can’t hear the other person you’re Skyping with, or they can’t hear you, you need to check that Skype has access to your speakers and microphone.
How to Use Skype on a Computer
- If you’re using Skype on a computer, open the program and press the Alt key to bring up the main menu. Then select Tools > Audio & Video Settings from the drop-down menu.
- Notice the loudness area under the Microphone while that setting is open. As shown in this image, you should see the bar light up as you speak.
- If the microphone does not function with Skype, check the menu next to Microphone to see if there are any other possibilities; you may have selected the incorrect microphone.
- If you don’t have any other options, make sure the microphone is connected, turned on (if it has one), and has batteries (if wireless). Finally, unplug and reconnect the microphone.
- Select Test audio under the Speakers option to verify the sound in Skype to ensure it’s utilizing the correct speakers. You should be able to hear sound through your headphones or speakers.
- If you don’t hear anything when playing the sample sound, make sure your speakers or headphones are turned up (some headphones have physical volume controls) and the on-screen settings are set to 10.
- If the volume is fine, check the menu next to Speakers to see if there’s another option, and then try the sample sound again.
Using Skype on a Smartphone
- Your speakers and microphone are built-in to your device if you’re using Skype on a tablet or phone, and they can’t be modified manually. And note that it won’t work on the old KitKat phone.
- However, Skype still needs certain rights to use your microphone; if it doesn’t have them, no one will be able to hear what you say.
- On iPhones, iPads, and iPod touches running iOS:
- Go to the Settings app on your phone.
- Scroll to the bottom and tap Skype.
- To allow Skype to access your device’s microphone, make sure the Microphone option is toggled on (the bubble is green). If the button to the right isn’t already green, tap it.
This is how you can grant Skype access to your microphone on an Android device:
- Navigate to Settings, then Apps.
- Locate and launch Skype, then click Permissions.
- Allow should be selected.
10. Make a test call in Skype
- It’s time to initiate a test audio call now that you’ve verified that the hardware is turned on and enabled in Skype.
- The test call will ensure you can hear and speak through the speakers and microphone. You’ll be able to hear the test service talk to you and then record a message that can be played back to you.
- If you can’t hear the voice during the sound test, or if your recording isn’t being played back to you, and you’re told there’s a problem with the audio recording device, repeat the steps above to ensure the hardware is operating and set up correctly. Avoid bullshit practice.
