If the screen Refresh Rate of the Roku player is not configured correctly, you may get the Roku HDCP Error Detected or Error Code: 020. Furthermore, an incorrect Display Type in the Roku settings could be the source of the problem.
The problem occurs when the user receives the following notice along with the HDCP fault with error code 020:
An HDCP error has been detected, or it shows a purple screen.
Roku error code 020.
Attempt the methods listed below to resolve the Roku HDCP problem, but first, check sure the HDMI connection is conferred on both sides (e.g., on the Roku player and your Television).
Test if the problem 020 is resolved by using a different HDMI cord (ideally an authorized 8K 48 Gbps HDMI) or connector (especially a 4K port on your Television).
Also, see whether turning on UHD Colour for the HDMI cords in your Television’s options solves the HDCP problem. If you’re using an AVR (such as a Yamaha AVR), see if turning on Full Bandwidth in the AVR options fixes the issue 020.
What is HDCP?
HDCP (High-bandwidth Digital Copy Protection) is a rights safeguards and anti-piracy technology made specifically into modern systems, including compatible streaming devices, smart TVs, video game consoles, and cable boxes.
Both the gadgets and the connections must be HDCP compatible to stream the material. If the Roku device cannot identify whether the relationship or your Television device is compliant with the HDCP interface, the error number 020 will appear.
What to do if you see “HDCP Error Detected” on your Roku player
If you get either of these error screens when trying to watch something on your Roku player, try the instructions below to fix it.
- Disconnect each extremity of the HDMI cord from your Roku streaming player, TV, AVR (audio/video receiver), or speaker.
- Unplug the USB cable from your Television, AVR, or soundbar.
- Deactivate the Display Refresh Rate of the Roku player.
- Take your Roku game’s power cable out.
- Plug the HDMI port on both endpoints, assuring that each junction is tightly and securely connected.
- Rejoin your Television, AVR, or subwoofer, your Roku game’s power cords, and await for both units to turn on (you might also need to hit the home button on your TV, AVR, or soundbar remote).
- Refresh the page to see what’s new.
Reasons why HDCP Error occurs on Roku
As said before, HDCP – High Bandwidth Digital Content Protection – is utilized to prevent any errors in contemporary technologies, like TVs. Have a look at some of the events that lead to the problem.
- Attempting to stream video that is not HDCP compliant is one of the most common sources of this problem, which many users experience. If the media you want to watch isn’t compatible with the protection system, there’s a good chance you’ll get an error.
- Faulty HDMI connectors or cables are yet another major cause of this problem. As a result, it’s critical to inspect your Power cords even before an HDCP problem occurs.
What to do if you see ” Roku HDCP Error Detected” on your computer
If you get the “HDCP Error Detected” notice when attempting to enjoy The Roku Channel on your desktop monitor screen, detach the HDMI cord and consider reading the same material on your screen (e.g., a laptop screen).
If the program appears to be playing correctly on your computer monitor, reattach the HDMI cord, and ensure each plug is wholly and tightly linked. Try the recommendations below if the notice “HDCP Error Detected” persists.
- If your portable display has multiple HDMI inputs, try using one of them.
- To ensure the HDMI Connector you’re presently using isn’t defective, try using a shorter HDMI port (below 6 feet if possible).
- Use an alternative external display that allows HDCP.
- If feasible, connect your device to a TV that accepts HDCP.
- If you’re getting the “HDCP Error Detected” notice after linking your laptop to an external device for the first screen, make sure all gadgets support HDCP. Look up the phone’s instructions web or call the company for more info.
Steps to fix the HDCP Error
- Strip HDCP
- Switch Display Type
- Reset Roku
- Reseat/Replace HDMI Cable
Fix 1 – Strip HDCP
HDMI 2.0 and HDCP 2.2 are not supported by all vintage televisions. In such a situation, individuals may want to try ultimately removing HDCP from their network.
Various high-priced devices on the market are designed to remove HDCP from an HDMI hookup. Nevertheless, I discovered a less expensive solution that worked for me in this scenario.
I purchased this HDMI splitter. Manufacturers created this device to split the HDMI connection into two separate monitors. As a bonus, this splitter appears to ignore HDCP.
I connected the HDMI divider to my Television and the Roku to the divider, and everything worked flawlessly. When I stopped receiving HDCP-related communications,
Fix 2 – Switch Display Type
In the Roku options, consider a new display type. Change the display type by going to “Settings” > “Display type.”
Fix 3 – Reset Roku
Disconnect the Roku device for 10 seconds before connecting it back in.
Fix 4 – Reseat/Replace HDMI Cable
A broken HDMI connection could be preventing HDCP signals from being received correctly. Disconnect the HDMI cord from the Roku player and the Television, then reconnect it. If it fails, you might want to try a different cable.
How Do You Fix This Display That Does Not Support HDCP?
It could be aggravating when you want to view your favorite show on your Roku player and get the “Display does not support HDCP” message. The mistake might occur for a variety of causes. However, you can resolve the problem using the standard debugging procedures below.
Fix 1 – Check All Your Devices
A defective HDMI port might cause an HDCP problem. As a result, you must determine whether the HDMI cord is in good functioning order. Just plug the HDMI wire onto a different device. If your cord is broken, get a new one and link it to your Roku player and Television to solve the problem.
Fix 2 – Inspect Your TV
Any harm to your TV set might trigger the HDCP display problem. As a result, look for any evidence of actual injury to the Television and rule out TV software problems if everything appears to be in order.
To do so, visit the site of your TV maker and enter your TV version number into the search field, then press Enter. After that, go to Downloads and install the most recent program for your Television.
Next, restart Roku and your TV to see whether the HDCP display problem is resolved.
Fix 3 – Check Your Roku Device
If your Roku player is having technical difficulties due to breakage, it will not respond to the HDCP signal sent via the HDMI cord. If this is the situation, contact Roku support to repair or replace your Roku player.
We mentioned here everything you need to know about the Roku HDCP fault.
As a result, if your Roku device starts to exhibit a purple display, it’s most probably an HDCP problem.