What is Robotic Process Automation?

What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) is the technique that provides us to customize computer software or a “robot” to replicate and incorporate the behavior of a person interacting to conduct business operations within computer data. It is also known as software robotics.

RPA is an application of data science aimed at the automation of business processes, governed by business processes and organized inputs. 

Features of Robotic Process Automation

Robotic process automation (RPA) software comes with many useful features that can make any tedious task hassle-free and straightforward. Some of the features of RPA in business processes are as follows.

  • Rich-analytical Suite: Because everything is built-in and everything is set right out of the box, the RPA solution needs no integration. The majority of RPA business-level controls and handles automatic features from a central console.
  • Graphical User Interface: Most RPA vendors provide solutions with drag & drop interfaces for program RPA bots. An employee with less technical ability may also set up easy robots.
  • Self-learning RPA bots: It is the fastest way to get the robots deployed. To classify automated tasks with the user interface, this kind of bot monitors recorded employee activities.
  • Rules-based Exception Handling: The RPA framework supports rules-based exception management deployments. This function constructively treats the exception.

Types of Robotic Process Automation Software

Robotic process automation is a flexible, scalable technology deployed in various industries around the business processes. For different jobs, there is a range of RPA tools available in the market, some of them are :

  • Attended Automation: Attended Automation refers to the type of robotic process automation (RPA) in which the bot or agent passively remains on the user”s computer and, in some cases, is invoked by the user. 
  • Hybrid Automation:  Rather than entirely depending on algorithms to automate the complete process and possibly mess things up, it is wise to outsource to automate certain parts of the process. Hybrid automation is a mixture of both AI and Human intervention.
  • Unattended Automation: They will run and process in the background and give the crucial output. For back-end workers who may not have to deal with clients but rather with data and procedures for them, this might save a lot of time.

Advantages of Robotic Process Automation

There are numerous benefits of RPA. Some of the most practical benefits of RPA are discussed in brief.

  • Improved internal processes: Businesses must identify clear governance procedures to control AI and RPA. This helps quicker internal monitoring, onboarding, and other internal operations to be carried out in exchange.
  • Better customer experience: RPA implementation frees up your high-value capital to be placed back on the front line to guarantee your client’s success.
  • Reduced Cost: Cost savings of almost thirty percent can be accomplished by automating activities. Often, software robots cost less than a full-time job.
  • Lower operational risk: RPA decreases operations errors by removing human errors such as exhaustion or lack of experience.

Disadvantages of Robotic Process Automation

  • Initial Investment Costs: When contemplating implementing this technology, a detailed business case must be developed; otherwise, it will be pointless if profits are just marginal, which might not outweigh the risk.
  • Potential Job Losses: If a robot with a more consistent rate can operate faster, it is presumed that human input will not be required. It is the staff”s primary concern, resulting in a significant challenge to the labor market.
  • Can be expensive: It may be a lot longer to install thousands of robots and is more complicated and costly than most companies had thought it would be. The platforms on which robots communicate frequently shift, and the versatility needed is not always built into the bot.

Applications of Robotic Process Automation

Robotic process automation (RPA) scenarios range from something as simple as producing an automated email response to deploying hundreds of robots, each computerized in an ERP system to automate jobs. Some of the common application of RPA software are:

  • Infrastructure: Issues Processing, Account setup, and communication
  • Government: Change of Address, License Renewal
  • Banking and Financial Services: Cards activation Frauds claims Discovery
  • Healthcare: Patient registration, Billing
  • HR: New employee joining formalities, Payroll process, Hiring shortlisted candidates
  • Manufacturing & Retail: Bills of material, Calculation of Sales
  • Travel & Logistic: Ticket booking, Passenger Details, Accounting
  • Insurance: Claims Processing & Clearance, Premium Information

How does Robotic Process Automation work?

Robots with Robotic Process Automation (RPA) have the same digital capabilities as humans, and then some assume about RPA bots as a Digital Workforce with which any device or application can communicate. They log into programs, transfer files and directories, copy and paste data, fill in forms, remove documents from organized and semi-structured data, scrape windows, and more.

Who uses RPA (Robotic Process Automation)?

Multiple organizations utilize robotic automation tools to ease their everyday official task. Here is some general use of RPA; if your enterprise performs any of these tasks, then you are good to go for incorporating RPA software.

  • Emulates Human Action
  • Conduct high-volume repeated tasks
  • Perform Multiple Tasks
  • Virtual system integration
  • Automated report generation
  • Information validation and auditing
  • Technical debt management
  • Product management
  • Quality Assurance
  • Data migration
  • Gap solutions
  • Revenue forecasting

How to pick the Right Robotic Process Automation Software?

Before implementing RPA automation tools, consider the following points. RPA tool configuration should be based on the following parameters:

  • Data: Easy to read and write organization details into various systems.
  • Artificial intelligence: Built-in support for AI to imitate human users.
  • Primarily perform tasks: Ease of configuring processes based on laws or information.
  • Compatibility: The work RPA tools must function across various applications.

Top 10 Best Robotic Process Automation Software

1. Automation Anywhere

Automation Anywhere is one of the Robotic Process Automation Software

All core capabilities are supported by Automation Everywhere. It offers cloud and on-premise services. For medium and large organizations, this user-friendly tool is ideal.


  • Provides freedom from the network.
  • Authentication, encryption, and credentials provide protection.
  • Protects Bank-grade.
  • Reports and analytics in real-time.
  • Automate complex and complicated tasks easily.
  • Build automation tasks such as recording keyboard strokes and clicks with the mouse.
  • Distribute duties to different machines.
  • Scriptless automation is offered by Automation Anywhere.


  • There are two types of price plans.
    • Cloud starter pack: USD 750/month, idle for small businesses or teams
    • Advanced Pack: contact for price information, idle for medium and large businesses
  • A free trial for 30-days is also available.
  • For any other information, contact automation anywhere.

2. Inflectra Rapise

Inflectra Rapise is one of the Robotic Process Automation Software

For hybrid market environments, Rapise offers assistance in RPA. It can simplify applications for the web, desktop, and mobile. Both programmers and non-developers find it friendly. For small and medium organizations, this tool is ideal.


  • Automation as per required data.
  • Automating software for desktops
  • For several popular organization applications, Rapise has pre-built support.
  • Automating Web Application: It has a web recorder that allows you to record and replay in all significant browser families in your choice of web browser and
  • Web Applications automation
  • Automating Legacy Terminal applications


  • The price plan includes $10,999.99 for an annual subscription for ten machines.
  • Contact them for per machine price detail.
  • Contact Inflectra Rapise for more cognizance of the pricing policy.

3. Pega

Pega is one of the Robotic Process Automation Software

Pega is an instrument of robotic process automation. On desktop servers, it can be used. It only offers solutions or facilities that are cloud-based. It supports different types of operating systems like Windows, Mac, Linux, etc.  For medium and large corporations, this tool is an excellent choice.


  • Open APIs that connect to your current systems easily.
  • Actionable intelligence allows you to identify processes to refine dynamically.
  • You may also spread the job of the laptop, server, and employees with this tool.
  • This open-source RPA tool gathers desktop insights. It includes full descriptions of how work is performed.
  • It does not save any execution data in a database, but everything is stored in cloud-based memory instead.


  • Pega provides a free trial for 30-days.
  • For exact pricing policy and other details, contact Pega.

4. Blue Prism

Blue Prism is one of the Robotic Process Automation Software

By automating manual, rule-based back-repetitive office procedures, Blue Prism RPA instruments allow business operations to be flexible and cost-effective. One free RPA tool can automate different business processes by providing a flow chart like a designer, including drag and drop features.


  • Implementing in a brief period, usually of 4 to 6 weeks.
  • Develop highly successful and automated end-to-end enterprise processes
  • Robust and feature-rich suite for analytics
  • Security provided for network and application credentials.
  • The tool does not require the skills to execute programming.
  • Improved Control Room to provide input in real-time


  • There are two types of packages with free licenses.
  • Free trial edition: free of cost with a 30-day duration
  • Learning edition: contact Blue Prism for exact pricing details (usually $15000-18000 for an annum)

5. HelpSystems

HelpSystems is one of the Robotic Process Automation Software

Automate is a robust RPA application by HelpSystems, designed to automate repetitive and manual processes within the organization. Through its ease of use, reliable and scalable features, and ability to scale up the automation strategy, Automate offers 5x the value of other solutions.


  • Cost-effectively scale your digital workforce.
  • Enable innovation and collaboration by centralizing automation and connecting data with detailed analytics between it and business teams.
  • Without costly hardware changes or development, automate integrations between existing systems, apps, and workflows under a central automatic platform.
  • Leading in security, auditing, and integration capabilities within the industry.
  • Centralized visibility within distributed networks, management, and monitoring, and analytics.


  • A 30-day trial is available.
  • To download a free trial and for more queries, click here.

6. Kofax

Kofax is one of the Robotic Process Automation Software

One of the most dynamic ways to obtain, refine and distribute information from any program or data source is Kofax RPA. Kofax RPA encompasses a website, portals, desktop apps, and business systems without much coding. Kofax can work for almost any program. 


  • Unified design environment
  • Cognitive document automatic process
  • Accelerate document-intensive processes
  • Monitor and optimize procedure with robotic process intelligence
  • Eliminate bugs by automating data gathering and input
  • Increase operational efficiency with intelligent software RPA robots
  • Lower development expense without the need for coding
  • Extend use of business process automation (bpm) solutions


  • You can enjoy a 90-day trial before making an actual purchase.
  • Contact Kofax RPA for details and license policy.

7. UiPath

UiPath is one of the Robotic Process Automation Software

UiPath is a highly extensible platform for automating any desktop or mobile apps with Robotic Process Automation. It is one of the RPA tools of open-source that enables global businesses to design and deploy an organization”s robotic workforce.


  • It offers protection by handling passwords, providing role-based encryption and access controls.
  • Regardless of its complexity, it can handle any operation in any volume.
  • It can be automated instantly. Automating is also eight to ten times faster using the Citrix feature.
  • It provides a forum that is accessible.
  • Scraping solution that works with absolute precision with .Net, Java, Flash, PDF, Legacy, SAP
  • Give support for a wide variety of technologies, including mobile and desktop applications, to work with.


  • UiPath develops the community edition for small teams and individuals, and it”s for free.
  • UiPath Enterprise RPA: for pricing details, contact them.
  • Contact Uipath for details and license policy.

8. Softomotive

Softomotive is one of the Robotic Process Automation Software

For robotic process automation, Softomotive has two solutions. It provides automation for business processes and desktop automation. Enterprise automation can improve organization productivity, output, reliability, and desktops” automation for people and small teams. It can automate activities that are desktop and web-based.


  • Speed up your processes with RPA tool Robots that are five times faster and process a high volume of data.
  • From the design process to the production process, this tool can support you.
  • SAP, Salesforce, Oracle Financials, and PeopleSoft, etc., can be easily incorporated with it.
  • It offers precision, security, and handling of errors with great customer service.
  • .NET and SQL servers are supported.


9. Kryon

Kryon is one of the Robotic Process Automation Software

Kryon has three automation solutions. Hybrid, Attended, and Unattended. An unattended strategy is a smart tool and can make choices. The tool will give you speed, precision, and work quality. The blend of both attended and unattended automation is hybrid automation. The name of Kryon RPA is “Automate.”


  • It does not require integration with target apps.
  • Works smoothly on any application, such as Citrix, desktop, web-based, legacy apps/emulators with repetitive tasks.
  • Can run business processes through numerous apps.
  • It is user-friendly and built for business users.
  • Kryon provides its services across several platforms, including call center, healthcare, insurance, telecom, finance, and HR business process.


  • As of now, pricing details are not available. 
  • You can avail of a free trial of 30- days.
  • For more details on trial and pricing policy, contact Kryon.

10. Datamatics TruBot

Datamatics TruBot is a Robotic Process Automation Software

Datamatics Trubot is a multi-skilled RPA software robot of the business-grade that automates a variety of basic as well as complex procedures.


  • Visual designer with workflow, drag-and-drop options in TruBot Designer to quickly design the process.
  • Seamless storage of web, laptop, and SAP recordings.
  • Operational monitoring and historical data control for the execution, status, and notification by the Bot.
  • Enhanced security with CyberArk-powered protected security access.
  • Integrated capture of information, driven by AI and fuzzy logic.
  • This tracks RPA tool profits from advanced analytics at the business level.


  • No pricing and plan details are available as of now.
  • A free trial is available for 30- days with full functionality.
  • For general pricing policy, contact TruBot by clicking here.


RPA tools are handy in doing multiple tasks like repetitive tasks, digital transformation, artificial intelligence, traditional automation, data entry, financial services, automation technology, and many more. In the above article, we have given the best RPA tools in 2021 with their necessary expertise and pricing policies. Utilizing the tools in your business process will boost your enterprise productivity and efficacy.

Frequently Asked Questions

What is robotic process automation?

RPA is the innovation that enables anyone to configure computer programs or a “robot” to replicate and incorporate the actions of a person interacting to execute a business process within digital systems. 

What is a robotic process automation example?

There are multiple examples of RPA in our daily life, call center operations, Claims administration, Help desk, digital transformation, and many more.

What are the RPA tools?

RPA tools have apparent technological similarities to research tools for graphical user interfaces. These tools often automate interactions with the GUI and mostly do so by repeating user-performed demonstration acts.

Where is robotic process automation used?

RPA automation can simplify labor-intensive workflow, infrastructure and back-office processes, and digital transformation. With an in-house application, website, user portal, etc., these software bots can communicate.

Is Robotic Process Automation AI?

While RPA is used for automating repetitive processes (attended automation) to work with individuals, AI is seen as a type of technology to substitute human labor and automate end-to-end computerization (unattended automation).

Recommended Articles