Recording issue with PC standalone Vugen

When trying to record against any application on a Windows 2003 SP1/Windows XP SP2 machine, no events are recorded. The same application can be recorded on a different machine that has a different Windows operating system, like Windows 2000 SP4, without any issues.

Diagnosis: This problem occurs on machines that have the Data Execution Prevention for all programs and services turned on.

Solution

Change the settings for Data Execution Prevention in the system’s performance settings

Change this setting to enable DEP for essential Windows programs and services only.

1. Go to the Control Panel.
2. Go to System -> Advanced tab.
3. Click on the “Settings” button under the Performance section.
4. Click on the Data Execution Prevention tab.
5. Choose “Turn on DEP for essential windows programs and services only.”
6. Click <OK>, and reboot the machine.

Note:
If changing this setting is not an option, try the following:
1. Go to the Control Panel.
2. Go to System -> Advanced tab.
3. Click on the “Settings” button under the Performance section.
4. Click on the Data Execution Prevention tab.
5. Click <Add>.
6. Browse to the client executable, and add it to the list.

Example:
If the browser is the client, add IEXPLORE.EXE to the list.

7. Click <OK>.

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