Fix: PS4 Mic Not Working

For a long time, the PlayStation 4 has been one of the most popular gaming consoles. It provides an exhilarating gaming experience with graphics that will mesmerize you. In addition, it has excellent internet gameplay and allows teams to communicate with one another while playing.

The PS4 has its own microphone boost that can be purchased separately. It contains a lot of functions and an embedded microphone so you can chat with your teammates in-game. Unfortunately, even though the game was designed exclusively for the PS4, there are a few instances where you cannot communicate with your colleagues. Although you may be able to hear their voice, they may not listen to yours.

We strongly advise you to seek assistance from your Internet Service Provider or mic  manufacturer. 

What are the causes of the PS4 mic not working?

A PS4 mic not working or headset that abruptly stops working could be due to a variety of factors. Let’s look at some of the most prevalent causes of mic issues on a PS4 console.

Audio settings are incorrect

Incorrect sound settings are among the most prevalent reasons why a new PS4 user may experience PS4 mic not working issues while using their PS4 headset or microphone level.

It’s conceivable that your PS4 audio settings aren’t set up correctly if this is your first time using a microphone while playing. You’ll need to check a few things, such as the mic boom level or mic gain settings.

Check your output device and input device

If your PS4 headset was previously working correctly, you might be dealing with faulty hardware. In reality, the headset and its accompanying hardware, such as ports, plugs, and cables, are among the most easily broken components in a PS4. Select Headset Connected to Controller and click Input Device.

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Be careful to inspect the controller audio port for any dirt or strange items accumulated there. If you’re wearing a headset with a microphone boom, make sure nothing is loose or out of place. These signs could indicate that the problem is with the headset rather than the controller or console.

NAT problems

If your headset is working, but you can’t seem to talk to your pals in a party chat (but you can hear them), the problem could be with your network’s security, precisely the NAT type on your PS4.

There are three types of NAT on a PS4:

  • NAT Type 1 – Open
  • NAT Type 2 – Moderate
  • NAT Type 3 – Strict

Limited party chat choices, such as the inability to engage in voice chat, maybe one of the unintended consequences of setting your PS4 NAT type to Strict. You’ll need to go into your router settings and complete the rest of the port forwarding procedure to change the NAT type on your console.

The firmware on the PS4 has not been updated

If you don’t update your PS4’s software regularly, its network capabilities may not function properly. Before you begin troubleshooting, make sure to check for updates.

It’s worth noting that PS4s running unapproved or customized software may not be allowed on PlayStation Network. If you’re having trouble with voice chat in your games and you’re using a modded console, this could be the cause. To use the PSN party chat capabilities, you should return the software to its official version.

How to fix a PS4 microphone that’s not working?

To ensure that the PS4 settings are configured correctly, go through the instructions below.

Check Audio Settings

Before we start modifying software settings, we should make sure the headset is correctly attached and recognized by the PS4. There are numerous instances where you have the headset adequately plugged into the device, but the PS4 does not fully detect it (even if you can hear other people). We’ll test some fast hardware solutions to determine if they work.

  • From your home screen, open your PS4 and go to Settings. Navigate to “Sound and Screen” under Settings.
  • Navigate to “Audio Output Settings” in Sound and Screen.
  • If the “Chat audio” option is greyed out (not available) in the next menu, that signifies the PS4 isn’t successfully identifying the headset. You may be able to play and listen to other players flawlessly, but you may be unable to communicate.
  • This shows that the headset isn’t attached correctly. The first thing you should do is double-check that the cord is fully inserted. There are a few instances where you may believe the cable is fully attached, but it isn’t.
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Another fix included disconnecting and plugging in quickly (to the point that the jack didn’t even leave the port). In a nutshell, disconnect and reconnect as soon as possible.

Setting Realtek High-Definition Audio as Default Device

If you’re using PS4 headphones on your computer and are having trouble hearing or communicating with your colleagues, it’s possible that the default sound output isn’t correct.

Windows automatically configure and modifies your sound settings to match the item you’ve connected when you plug in a new headset or sound device. We can try altering this to see if it makes a difference. Make sure to have the latest sound driver. 

  • Select “Sounds” from the list of options accessible by right-clicking on the speaker icon in your taskbar.
sound settings
  • Select “Realtek High-Definition Audio” Speakers from the “Playback” menu and click “Set Default.” To save your changes and quit, press Apply.
set Realtek as default output device
  • Check to see whether the issue has been resolved.

Changing the angle of the plug

  • If you’re not using the official PS4 headphones, you’re probably inserting both of the standard cables of another headphone into the converter to utilize the headphones. Many PS4 controllers have a known issue where the mic does not work even when the cord is fully plugged into the adapter.

Resetting Controller and Restarting PS4

If none of the previous options work, try restarting your PS4 to see if it solves the problem. Both the controller and the PS4 can be reset. Because your headphones are directly attached to the controller, try resetting it first. 

If resetting the controller doesn’t fix the microphone not picking up your voice, you should restart your PS4. Users claim that the headphones were correctly attached as intended after resuming the PS4 three or four times. Some even claimed that they left their PS4 closed overnight and recorded their voice the next day.

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It would help if you also tried using the PS4 to mute and then unmute the music. You can repeat this process until the mic begins to register your input.

Changing Side Tone Volume and Mic Gain Settings

If your PS4’s mic still doesn’t register proper voice, the mic gain and sidetone loudness maybe both sets too low. When your voice is heard over the headset, the Sidetone Volume regulates the volume of your voice. You can try turning it off and seeing what happens. If it doesn’t work, try switching it back to On and trying again.

The Mic gain settings are the same. To alter these, follow the procedures below:

  • Navigate to ” Audio Devices” in your Settings menu.
  • Click once you’re in the devices section.
  • The option “Adjust Microphone Level Screen” can be found in the select volume control. Press the button.
  • Now adjust the Microphone Level till you get the appropriate settings. Exit after saving all of your modifications.

Frequently Asked Questions

Why can I hear through my headset but not talk?

Ensure that your audio source is turned on and that the volume is turned up. Ensure that the headphone jack is securely connected to the appropriate audio jack. If the audio source has a line remote, remove it and click the audio source directly. If the sound from your headphones can be heard, the line remote may need to be repaired.

Why has my microphone suddenly stopped working?

Make sure the Mute button on your headset isn’t turned on. Check to see if your microphone or headset is properly connected to your computer. Make sure your microphone or headset is set as the default recording device on your computer.

Why is my Playstation headset not working?

Select Settings>Devices>Audio Devices>Headset and Headphones from the drop-down menu. Your PS4 isn’t recognizing your headset if the volume bar is greyed off. When you hear the “click,” the volume bar will no longer be greyed out, indicating that the headset has been identified. Try to upgrade the sound card driver.

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