Top 8 Methods to Fix the PS4 Controller Not Charging Problem

Everyone with a Sony PlayStation 4 Console has seen the low controller battery warning, at least once. This could be because you got carried away while gaming or because there was a problem charging the controller. There are known reports of this problem when you use the controller in wireless mode. This article is for people who have problems with their PS4 Controller.

PS4 console and a DualShock 4 Wireless Controller with a glowing blue light bar

Four Reasons Why Your PS4 Controller Won’t Charge

There are four possible causes behind why your PS4 Controller won’t charge up, like usual:

  1. There could be a problem with the cable that connects the controller to the charging port. There are chances that the USB cable is damaged or worn out.
  2. The Charging port can be filled up with dust or even damaged. This is not ideal for trying to plug the USB cable into the port. 
  3. The console itself can be having problems that do not support the PS4 controller’s charging. 
  4. There could be hardware problems like an empty battery or a damaged port. 

Methods to Fix the PS4 Controller Not Charging Problem

There are eight possible methods that you can resolve the PS4 Controller not Charging issue, which you can face over a prolonged usage of the console and controller.

Wireless DualShock 4 controller with a gray camouflage skin


Fixes for PS4 Controller not Charging

If you own a PS4 Controller that won’t charge, these are what you can do:

Fix 1. Reset Your PS 4 Controller

Resetting your controller can help you fix the not charging issue on your computer. 

Your console has to be on. Go to the console settings and select “Devices”. Remove all the connected devices from the chart of all the devices connected to the PS4. 

Pick up your controller and use a thin object like a toothpick to press the small hole under the controller. Push and hold it for 5 seconds. The small hole contains the reset button, which is not the PS button.

Sync your controller to the PS4 console and it should work again. 

Fix 2. Charging PS4 Controller with a different device

There are chances that the problem is caused by the charger. The only solution, if this is the situation, is to connect to another power supply, preferably a laptop, phone, or computer, which can provide sufficient power to charge your PS4 controller with a charging cable. If the source is the problem, you can try another electrical socket, charger, or charging port. 

If the controller does not charge up when you try to charge it with another device or a power socket, it means that the problem lies with the Controller. 

Fix 3. Execute a Power Cycling for the PS4

Power Cycling is the process of draining all the charges that an appliance has. It is a method of troubleshooting any device that needs to be charged, including the PS4 controller. 

To begin the controller troubleshooting, turn your controller and PS4 off and remove the console’s cord from the socket. Wait for about 10 minutes and then press and hold the controller’s power button for around 30 seconds to flush the charge of the controller. After this, connect the console back to the socket and switch it on to see if the issue exists.

Fix 4. Clean the charging port

It is important for any device to be clean and dust-free. If dust or grime accumulates in the charging port, where you connect the USB cable it may not allow the controller to charge. You can try to clean it with a dry cotton bud, a small air dryer, or a toothpick. You have to be very gentle if you opt to use a toothpick or any other thin, hard object. 

Fix 5. Use a different USB cable

A damaged charging cable will not help in the charging of your controller. If there is a problem with the charging cable, you should replace it with a new one. It needn’t necessarily be a charging cable, you can use a data cable with USB A type and micro USB pins.

USB data cable with a Type A pin and Micro USB pin used to charge the standard DualShock PS4 controller

Fix 6. Take a look at the PS4 Controller Charging Cable

The charging cable can be incompatible or damaged. You can replace it with a new cable that fits the port and is intact. Or there are chances that it is not plugged in, properly. If it is connected loosely, plug it in, tightly. 

Fix 7. Inspect the PS4 Controller Charging Ports

The USB port or the charging port can be chipped, which is not proper for the controller to charge. If you have physical damage, you can ask for a replacement from the Sony PS4 technical support team. 

Fix 8. Replace the PS4 Controller Batteries

It is normal for the batteries in the PS4 controller to run out of charge and get weaker eventually. You can change the batteries on your controller. This will not affect the console warranty. 

The most popular controllers that are used by PS4 gamers are the Dualshock 4 models. If you have problems charging your controller, you can use the above solution to charge your controller. If they do not work, it means that it is time for you to buy a new controller. You can always contact the PS4 tech support team, in case of repairs or queries. 

Do check out our article on Solutions to Fix PS4 DNS Error

Frequently Asked Questions

Why won’t my PS4 controller turn on or charge?

Your PS4 controller may not turn on because of a lack of charge or damage to the interior wiring. As for the not charging problem, it could be because of a damaged USB cable or a charging port, a hardware issue, or incompatibility. You can use another controller. 

How do I know my PS4 controller is charging?

If you see a blinking amber light from the controller, it means that the PS4 Controller is charging. The light goes off when the charging is finished. You will be able to see these colors in the light bar on the controller. 

Do PS4 controller batteries die?

Yes, any battery has a limited lifespan, which depends on its capacity. These batteries can be recharged using a battery charging adapter or you can buy new ones. The batteries lose their ability to stay charged for a long time as they become older. 

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