8 Fixes For PC Not Detecting Xbox One Controller

Playing with an Xbox Game Controller can make you feel a different kind of experience from the “Mouse + Keyboard” Gaming Mode. Playing games on your PC with the Xbox One Controller is an interesting and fun mode of Gaming.

Now the errors “PC not detecting Xbox one controller” or “USB device is not recognized” are some of the common situations that are faced by gamers.

Imagine the scenario in which you are about to play your favorite game or you are ready to have a fun gaming session with your friend and find that your controller is not connecting.

This is somewhat frustrating and built-up passion will surely hit the bottom.

Hold on! Keep calm because in this article you will find the solutions to resolve the problems that plague your Xbone One Controller to have a successful connection with your PC. Just keep reading and you will soon acquire the said knowledge.

Solutions To Fix An Xbox One Controller That Isn’t Recognized

  1. Re-connect The Xbox One Controller
  2. Replace The Xbox One Controller USB Cable
  3. Run “Hardware And Device Troubleshooter”
  4. Update Your Xbox One Controller USB Device Driver
  5. Update Your Windows 10 PC
  6. Update The “Plug And Play Enumerator Driver”
  7. Reinstall The Xbox One Controller Driver
  8. Disable Your Antivirus And Reinstall The Driver

What Are The Reasons Behind the “Xbox One Controller Not Working On PC” or “PC not detecting Xbox one controller”?

Here’s a list of causes/reasons because of which you have to face the “PC not detecting Xbox one controller” error:

  1. Loose or damaged cable connector. This reason is actually very simple but this is also the most overlooked. So faulty cable wire is the first on the list of culprits that blocks the connection between your Xbox controller and your PC.
  2. Your PC doesn’t recognize the controller device when plugged into the USB port. This situation arises when you have a problem with the USB Ports of your PC.
  3. Your PC does recognize the controller device, but it shows a yellow warning icon in the Device Manager window. It means that the PC can’t use the device in its current state. Mismatched drivers, out-of-date drivers, and malware threats are major causes of this type of error.
  4. Outdated drivers conflict with your system devices.
  5. Malware or sometimes the installed Antivirus program interfere with device drivers.
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Fix: Xbox One Controller Not Working On PC

Here’s a list of different solutions that can resolve the “PC not detecting Xbox one controller” error ranging from simple ones such as reconnecting the controller, replacing the USB cable to some techie solutions such as reinstalling device drivers. You should try to follow these solutions one at a time from the very top and surely you will find the solution that works on your PC flawlessly.

Fix 1: Re-connect The Xbox One Controller(Wired Only)

If you find that your Xbox One Controller isn’t connecting with your PC, then the very first diagnostic test you should perform- check the cable connection. It is a very simple and often the most ignored technical glitch that pours cold water upon your gaming passion.

And its solution is also a very simple combination of ‘physical’ action- “Unplug the controller. Replug the controller”. This simple set of actions has been reported by many players, to successfully resolve the error “My Xbox Controller isn’t connecting with the PC”. Try it and you can surely observe the charm of this simple solution.

Fix 2- Replace The Xbox One Controller USB Cable(Wired Only)

As it is written in the above Heading “What Is/Are The Reasons Behind the “Xbox One Controller Not Working On PC” or “PC not detecting Xbox one controller”? damaged USB cable/wire is one of the culprits behind the unsuccessful connection between your PC and Xbox One Controller. And the solution to this error is to replace the old and damaged USB cable with a newly purchased one. 

Fix 3: Run “Hardware And Devices Troubleshooter”

Sometimes due to minor technical glitches, the connection between the Xbox One Controller and your PC may be interrupted. Using the in-built Windows troubleshooter can greatly resolve these glitches and make everything normal. 

Windows Troubleshooter automatically works according to set procedure to scan for any possible vulnerabilities and resolve them if the error(s) are within the limit of its capability. Try running the hardware & Device troubleshooter and check if the problem has been resolved or it is still persisting.

Step 1- Open the Windows Settings app on your Windows 10 PC.

Step 2- In the Windows Settings Home Page, click on the “Update & Security” option.

Step 3- Click on Troubleshoot then select the Run the Troubleshooter option under the Hardware and Devices section on the right side of the screen.

After this, The Hardware And Devices Troubleshooter will work automatically without the need for any further instructions from your end. This may take several minutes after which you can get the scan report.

Fix 4: Update Your Xbox One Controller USB Device Driver Using Device Manager

Out-of-date Controller driver is a major reason why your PC can’t connect with your Xbox Controller. Installing the latest version of device drivers can perfectly resolve this issue and this process is very simple. Follow the below-written step-by-step guide and check for any change in the error.

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Step 1- Open the Run dialog box. Press Windows + R combination key on your keyboard. Moreover, you can also search for the Run on Windows Start Menu search bar.

Step 2- Enter the text “devmgmt.msc” and press the Enter key…

PC Not Detecting Xbox One Controller - Open the Device manager using the Run dialog box.

Step 3- Right-click on Microsoft Xbox One Controller and click on the “Update Driver Software..” option.

Updating device driver

Step 4- Click on the first option “Search automatically for updated driver software”. Here you will face two options. The first option is that you allow your system to automatically search updated driver data from your computer and the Internet. And the second option is to manually search/browse your computer storage for updated driver installation packages.

Choose the first option that automatically search for latest driver

After Step 4 is completed, your system will complete the subsequent process of searching for updated driver information, installation, etc. Now if your system really finds and installs the latest driver then the connectivity error between your PC and Microsoft Xbox One Controller will be resolved. But if you find that the error is still persisting then you can move on to the next step.

Step 5- Re-follow Step 1, Step 2 and Step 3 and you will reach the screen where the system asks you “How do you want to search for driver software?”.

Step 6- Now click on the second option “Browse my computer for driver software”.

Choose the second option to manually install driver

Step 7- Click on the option “Let me pick from a list of device drivers on my computer”.

Manual installation of device driver software

Step 8- Search & select the “Microsoft Xbox One Controller” from the given list and click on the Next button.

Choose the right driver software to install

Fix 5: Update Your Windows 10 PC

Problem with your PC USB Port can also be the reason for the “USB device not recognized” error. Updating your Windows 10 PC or download and installing the latest available updates from the Microsoft server will resolve the problem perfectly.

Step 1- Open the Windows Settings app on your Windows 10 PC.

Step 2- Click on the “Update & Security” option.

Update & Security in Windows Settings

Step 3- On the right side of the screen you can find the option “Check for updates”. Left-click on this option.

Checking for updates

If new updates are available for download then you click on the option “Install updates”. The process of downloading & installing updates is done in the background and after installation is complete Restart your computer. After the process is completed check if the Xbox connectivity issue has been resolved or not.

Fix 6: Update The “Plug And Play Enumerator Driver”

This Plug and Play Enumerator(PnP) is an important part of the Windows series of Operating Systems and its function lies in scanning and adapting your system with any hardware with minimal amount interference from the user. So if there is a problem with PnP then it will surely not make your PC ready to use the Xbox One Controller.

Step 1- Open Device Manager on your PC. It can be done by entering “devmgmt.msc” into the Run dialog box.

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Step 2- Right-click on the “Plug and Play Software Device Enumerator” and select the “Update Driver Software..” option.

Update the PnP driver software in Device Manager

Step 3- Click on the second option “Browse my computer for driver software”.

Step 4- Click on the option “Let me pick from a list of device drivers on my computer”.

Step 5- Select the “Plug and play software Enumerator” and click on the Next button.

Fix 7: Reinstall The Xbox One Controller Driver

You can use this solution to completely remove the installed Xbox driver and re-install it if any of the above doesn’t work on your PC.

Step 1- Open the Run dialog box by pressing Windows + R Key simultaneously. Alternatively, press Windows + X to open the Power Menu and select the Run option.

Step 2- Enter “devmgmt.msc” and click on Ok.

Step 3- Search for the “Xbox One Controller” device on the list.

Step 4- Right-Click on it and choose the “Uninstall device” option two steps below the option “Update driver software”.

Step 5- Now you will face the confirmation dialog box, click on “Uninstall”.

Step 6- After the driver has been removed, click on the “Scan for hardware changes” icon. It is located on the top of the Device Manager window.

"Scan for hardware changes" option in Device Manager

Now your Windows 10 system will automatically scan for any new hardware and install its corresponding drivers.

Fix 8: Disable Your Antivirus And Reinstall The Driver

An antivirus program blocks the connection/data transfer between your Xbox One Controller and PC. Although this situation is a bit rare, it is also a possible cause for the error. There are some known and unknown circumstances when your Antivirus interferes with your device drivers. 

To solve this problem you should try to disable your Antivirus and reinstall the Xbox One Controller driver and check if the problem has been resolved or not.

Frequently Asked Questions(FAQs)

How Do I Get My PC To Recognize My Xbox Controller?

You can solve the “USB device is not recognized” error by performing simple solutions such as “Reconnecting Xbox One Controller”, “Replacing the Xbone One controller USB cable” or “Run The Hardware and Devices Troubleshooter”. Also, you can find solutions related to Drivers such as “Updating your Xbox One controller USB Device driver”, “Updating your Windows 10 PC” and “Updating the Plug and Play Enumerator Driver”. Additionally, you can also “Disable your Antivirus then reinstall the Driver” to solve the problem.

Why Is My PC Not Detecting My Controller?

The major reasons due to which your PC is not detecting the controller includes “Loose or damaged cable connector”, “Your PC doesn’t recognize the controller device when plugged into the USB port”, “Your PC does recognize the controller device, but it shows a yellow warning icon in the Device Manager window”, “Outdated drivers conflict with your system devices” and “Malware or sometimes the installed Antivirus program interfere with device drivers”.