Gmail and Outlook are the two most preferred emailing platforms all of us use. Talking specifically about the latter, it’s notorious for a wide range of in-app issues, such as the Something went wrong issue.
The issue might sometimes be in the application itself or external, like the Windows server being down account settings or outdated Outlook software.
You must identify the correct cause and follow the suggested steps appropriately to fix this “outlook something went wrong” issue.
How To Fix The Outlook Something Went Wrong Issue?
- Disable Server-Assisted Search In Registry
- Check If Outlook Is Checked In Indexing Options
- Repair Windows System Files
- Clear Browser Cache, Cookies, And Internet History
- Check Your Antivirus
- Check If Microsoft’s Servers Are Down
- Make Sure That Cookies For Outlook And Microsoft Are Enabled
1. Disable Server-Assisted Search In Registry
Server-Assisted Search is set up when using Premise Exchange or Exchange Online.
You must set the “ServerAssistedSearch” reg key to 1 to prevent Outlook from cached and non-cached mailbox items from Exchange for a request or search results.
- Open Registry Editor using the Regedit command in the Run box. Click on OK.
- For Exchange Online (365): Go to the registry location HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Search.
- For Exchange on Premise: Go to the registry location HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\Search.
- Right-click the Search key and select New > DWORD (32-bit) Value.
- A new value name must be created as DisableServerAssistedSearch.
- Open the newly created value and type 1 in Value Data. Click OK.
- Close the registry editor, and restart your PC.
2. Check If Outlook Is Checked In Indexing Options
To solve the Outlook Something went the wrong issue, “Microsoft Outlook” must be checked from the search locations in the Windows search service. This is done as:
- Open Outlook, navigate to the File menu, and click Options.
- In the Search options, open the Indexing options.
- Check if Microsoft Outlook is listed at index these locations listed in the indexing options.
- Click the Modify button and include it on the list if it is not listed.
- Wait for Windows to Rebuild the index and search again.
3. Repair Windows System Files
Using the DISM and SFC commands for repairing Windows by system files also helps to solve Outlook Something went wrong issue.
- Open Command Prompt as Administrator.
- In the command prompt, give the command – DISM.exe /Online /Cleanup-image/Restorehealth. Hit Enter.
- When the DISM operation is completed, type the following command – sfc/scannow. Hit Enter.
- Give time to the System File Checker to repair the Windows System Files.
- Restart your computer.
- After restarting, check whether the problem is solved or not.
4. Clear Browser Cache, Cookies, And Internet History
- Click the Menu icon in the top right corner.
- Choose Settings.
- Scroll down and click on Advanced.
- Search the Clear browsing data option and click it.
- Set the Time range to All Time and check all options.
- Click the Clear data button.
Sometimes, excessive cache files cause problems in searching. So, you can check your problem after deleting the unwanted cache, cookies, and internet history from your files whether your problem is solved or not.
5. Check Your Antivirus
Antivirus can also cause disturbances in searching. You can check your Antivirus settings or whether Outlook and similar websites aren’t blocked. Disabling your antivirus software can help to solve the problem.
You can check after disabling it, or if it doesn’t work, even after disabling it, you can also obliterate your antivirus software.
Disable the antivirus software, check whether the problem is solved and if not, switch to new antivirus software.
6. Check If Microsoft’s Servers Are Down
When Microsoft’s servers are down, the problem of Outlook Something went wrong is inevitable. In such a case, you can do nothing instead of waiting for the Microsoft servers to get to work online again.
7. Make Sure That Cookies For Outlook And Microsoft Are Enabled
Specific issues may occur when the cookies are blocked from Microsoft or Outlook, as many websites depend on cookies.
Steps to check whether Cookies for Outlook and Microsoft are enabled or to enable them are as follows:
- Click the Menu button in the top right corner.
- Choose Settings from the menu.
- Scroll down and click Advanced to reveal the advanced settings.
- Select Content settings.
- Select Popups from the menu.
- In the Allow section, click the Add button.
- Add both Microsoft and Outlook URLs to the list.
In conclusion, the problem Outlook Something went wrong can be caused due to various reasons, and there are several ways to fix this issue.
Such ways are explained in the above article with the steps that should be followed to correct this issue.
Although the Outlook feature of Windows 10 is working great, it can still lag due to external reasons, like a windows server down or any Antivirus software. Still, sometimes there is even an issue with the application itself.