8 Fixes For My iPhone Won’t Turn Off Issue

Don’t be concerned if the problem “My iPhone won’t turn off” occurs. It is also true for many other Apple iPhone users. I’ve received feedback from several consumers who say their iPhone is frozen and won’t switch off. A variety of factors can cause this.

How To Fix "My IPhone Won't Turn Off" Issue On IPhone | 8 Best Methods

You may force restart the iPhone device by pressing a series of buttons on the device. It’s a fail-safe mechanism for turning it off if the screen becomes unresponsive or the phone’s software malfunctions. In this post, I’ll walk you through the many methods for resolving the “My iPhone won’t turn off” problems step by step.

Why Won’t My iPhone Turn Off?

If there is a software problem with an iPhone, it will not switch off. A defective power button or screen could also blame for the shut-down problem.

There are multiple troubleshooting approaches an iPhone user can take, regardless of what is stopping the device from going off. If the user cannot locate a solution or workaround for the problem, he has several repair choices from which to pick.

Usually, the “My iPhone won’t turn off” issue arises because the software isn’t operating correctly or the screen or power button isn’t working correctly. This post will guide you on how to fix the “My iPhone Won’t Turn Off” issue. 

Solutions To Fix “My iPhone Won’t Turn Off” Issue

  1. Hard Reset The iPhone Device
  2. Enable Location Services in Settings
  3. Remove Your Device from the iCloud Website
  4. Disable your iPhone Lock Code
  5. Try To Turn Off Your iPhone
  6. Turn On Assistive Touch And Turn Your iPhone Off Using A Software Power Button
  7. Restore Your iPhone
  8. Repair Your iPhone

1. Hard Reset The iPhone Device

A hard reset can aid in restarting the software that isn’t working correctly. I’d like to emphasize that this is not the proper method for turning off your iPhone regularly. Use the standard power off option if it works.

If you conduct a hard reset for no reason, it might disrupt software and cause more difficulties. check if this solves “My iPhone won’t turn off” issue.

  • Press and hold the Sleep/Wake switch (the power button) and the Home button at the exact moment.
  • Hold these two buttons together until you see the Apple logo on your iPhone’s screen.
Apple logo on your iPhone's screen
  • Be patient; you may need to press both buttons for 20 seconds.
  • A hard reset on the iPhone 7 or iPhone 7 Plus is different.
  • Press and hold power and volume down buttons at the same time until the Apple logo shows on the screen to hard reset an iPhone 7 or 7 Plus.
  • Press and hold the volume up button, then press the volume down button if you have an iPhone 8 or newer.
  • Hold the side button until the screen blacks out and the Apple logo shows.
  • Check if the My iPhone Won’t Turn Off issue is solved or not.
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2. Enable Location Services in Settings

Why “My iPhone won’t turn off”? You can’t switch off Find My iPhone for a variety of reasons. Whatever the reason, Apple will let you manually turn off Find My iPhone unless you enable “Location Services.” Check to see if “Location Services” is turned on, and if it isn’t, switch it on:

  • Go to Settings > Privacy > Location Services on your iPhone and enable the “Location Services” function.
Location Services on your iPhone
  • Your iPhone will likely accept your Apple ID credentials when you enable Location Services.
  • By heading to Settings and iCloud backup, you can try to disable Find My iPhone.
disable Find My iPhone.
  • You may now quickly turn off Find My iPhone by entering your Apple ID login and password.
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

3. Remove Your Device from the iCloud Website

For Mac Users:

  • Select “iCloud” from the “System Preferences” menu. Then select “Account Details” from the drop-down menu.
  • The password for your Apple ID must be entered first, followed by a tap on “Continue.” Then, click the “Devices” option on the account details page.
  • Select the device you need to delete and click “Remove from Account.”
Remove from Account
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

For Windows Users:

  • Log in to the iCloud account by visiting the official iCloud webpage on your computer browser.
  • Select “Find My iPhone,” and then select “All Devices” from the menu at the top of your PC screen from the main interface.
  • Choose the gadget you wish to get rid of.
  • The cross icon will appear on the right side of the device you’ve selected once you’ve selected it. Press it or select “Remove My Account” from the menu to remove the device.
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

4. Disable iPhone Lock Code

  • Disabling the Find My iPhone feature works for many iPhone users. As a result, you can attempt this strategy as well.
  • Go to the “Settings” section of the menu. Move to “Face ID & Passcode” if you have an iPhone X or later.
  • Move to the “Touch ID & Passcode” section for prior models. Move to “Passcode” if your device doesn’t have Touch ID.
Touch ID & Passcode
  • Disable both the passcode and fingerprints. Finally, try turning off Find My iPhone again and see if it works this time.
Disable both the passcode and fingerprints.
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

5. Try To Turn Off Your iPhone

  • Press and hold the Sleep or Wake button to switch off your iPhone.
  • If your iPhone doesn’t have a Home button, press and holds the side button and one of the volume buttons simultaneously.
  • When the slide to power off displays on the screen, release the button or buttons.
  • You should touch the red power icon and swipe the slider from the left to the right side of the screen.
 slide to power off display
  • When you do this, your iPhone will switch off. Continue reading if it doesn’t, and you’re scratching your head.
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

6. Turn On Assistive Touch And Turn Your iPhone Off Using A Software Power Button

Turn Off My iPhone If The Power Button Doesn’t Work?

AssistiveTouch is a function that allows you to control your iPhone from the screen entirely. This is useful if you have “My iPhone won’t turn off” problems using the buttons on your iPhone or are physically unable to do so.

  • Go to Settings, then Accessibility, and finally AssistiveTouch to go to AssistiveTouch.
  • Toggle the AssistiveTouch option to the right to switch on the feature and turn the toggle green.
  • A grey circle with a lighter colored circle in the middle should appear. This is the menu for AssistiveTouch.
  • With AssistiveTouch, you can turn off your iPhone.
  • Choose Device, then tap and hold the Lock Screen icon to turn off your iPhone with AssistiveTouch.
  • It will take to a screen with “slide to power off” written on it. Dragging the red power icon from left to right to switch off your iPhone.
 slide to power off display
  • Check if the My iPhone Won’t Turn Off issue is solved or not.
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Turn My iPhone Back On If Power Button Doesn’t Work?

You can’t quickly navigate the Settings app to hit a switch if the Power button is broken and your iPhone is turned off. Fortunately, Apple has anticipated this scenario. It’s easy to turn your iPhone back on.

If the power button on the iPhone doesn’t function, connect it to a power outlet. You’ll see the Apple logo on your screen and be able to use your iPhone normally again. Check if the My iPhone Won’t Turn Off issue is solved or not.

7. Restore Your iPhone

A software or firmware issue isn’t always simple to resolve. If you’ve tried the soft reset technique and “My iPhone won’t turn off” issue occurs, try resetting the software on your iPhone with iTunes (PCs and Macs operating macOS 10.14 or older) or Finder (Macs operating macOS 10.15 or newer).

Restore Using Finder

  • Connect your Mac to your device.
  • You can use a USB cable or USB-C cable or a Wi-Fi connection to connect your device.
  • See Sync content via Wi-Fi between your Mac and iPhone or iPad.
  • Select the device in the Finder sidebar in the Finder on your Mac.
  • In the Finder sidebar, a device has been selected.
  • In the button bar, select General.
  • The General option is selected in the button bar.
  • Select Restore Backup from the drop-down menu.
Select Restore Backup
  • The Manage Backups button and the Restore Backup button are two options for backing up data from a device.
  • Select the backup you expect to restore to the device from the Backup pop-up menu, then click Restore.
  • If your backup is password-protected, you’ll need to input it before restoring your data and settings.
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

Restore Using iTunes

  • Connect your phone to your computer and open iTunes.
  • Now push and release the ‘Volume up’ and ‘Volume down’ buttons fast.
  • Then press the ‘Side Button’ until the screen goes black and the Apple logo appears.
  • Continue to hold the Side button till you see the iTunes logo on your phone, then release it.
  • On your PC or Mac, a pop-up will appear asking for permission to access the information on your iPhone. To continue, click ‘Continue.’
  • After clicking ‘Restore,’ click ‘Restore and update.’ And iTunes will restore your iPhone and update the firmware to the most recent version.
Select Restore Backup
  • After that, select ‘Next’ and then ‘Agree.’ After your iPhone has been fully restored, you can resume using it as usual.
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

Restore to Factory Reset

You can reinstall the original software on your device and reset it to factory defaults. If you’re having trouble with the gadget or want to sell or give it away, you might need to do this.

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When you restore a device to factory settings, all of your data and settings are erased. You can decide to back up the device on the Mac when restoring. This backup can be used to restore your device’s information and settings.

  • Before you restore your device, you must disable the Find My app in iCloud Settings.
  • Use a USB cable or USB-C to connect your device to your Mac.
  • A Wi-Fi connection will not allow you to restore your device.
  • Select the device in the Finder sidebar in the Finder on your Mac.
  • In the Finder sidebar, a device has been selected.
  • In the button bar, select General.
  • The General option is selected in the button bar.
  • Follow the onscreen instructions after clicking “Restore [device].”
  • Check if the My iPhone Won’t Turn Off issue is solved or not.

8. Repair Your iPhone

Your iPhone’s essential components (known as hardware) may just quit operating. Getting your iPhone replaced or repaired is an intelligent choice if this happens.

If your iPhone is still under warranty, Apple may offer to replace it. As a result, it’s a good idea to double-check this first.

Using a repair service for iPhones with broken buttons that aren’t covered by a warranty is one method to keep your iPhone while having the broken hardware replaced. Apple and several third parties, such as local repair shops and online send-away services, charge a fee for repairs.

Repairing your iPhone can save you a lot of money over buying a new one. Find iPhone repair near me and additional information on how to choose the best repair option online. Check if the My iPhone Won’t Turn Off issue is solved or not.

Conclusion

My iPhone Won’t Turn Off. You may be concerned that it is malfunctioning or that the battery will soon run out. Both of these worries are genuine. An iPhone that won’t turn off is a rare occurrence, but if it happens to you, here’s what to do and how to fix it. Follow all the above solutions to eliminate the “My iPhone Won’t Turn Off” Issue.

FAQs

What Should I Do If My iPhone Is Frozen And Won’t Turn Off Or Reset?

Press and quickly release the volume up and down buttons. Now, press and hold the side button. Release the button when the Apple logo shows.

How Do You Fix An iPhone That Won’t Reset?

Press and hold the Sleep or Wake and Home buttons for at least 10 seconds, then release them when you see the Apple logo. Continue to hold the buttons until the recovery mode screen appears. If you want to Restore or Update your Phone, you should be asked.

How Do I Force My iPhone To Turn Off When Not Responding?

Hold the top button down until the power-off slider appear. Wait 30 seconds after dragging the slider for the smartphone to switch off. Force restart the iPhone device if it is frozen or unresponsive. Press the top button until the Apple logo appears to reactivate your device.

Why Did My iPhone Suddenly Turn Off And won’t Start Again?

If your phone doesn’t restart, make sure it’s fully charged. You may need to change the Lightning cord and double-check that the power source is operational. If everything else fails, try plugging the phone into a computer and seeing if iTunes detects it. If that’s the case, try backing it up before getting it serviced or fixed.