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16 Fixes: Microsoft Compatibility Telemetry High CPU Usage Issue

The Microsoft Compatibility Telemetry (CompatTelRunner.exe) service is intended to gather usage, performance, and program telemetry data and transmit it to Microsoft. And upon downloading Windows 10, many customers automatically sign up for the “Microsoft Customer Experience Improvement Program.”

microsoft compatibility telemetry high cpu

The Microsoft Compatibility Telemetry function is to blame for Windows 10 system’s excessive CPU use. Many Windows 10 users are experiencing problems with “Microsoft compatibility telemetry high CPU usage issue.”

Here, I’ll review the best techniques for turning off this function and using the resources for other tasks.

What is The Microsoft Compatibility Telemetry?

In Windows 10, a process called Windows Compatibility Telemetry (CompatTelRunner.exe) sends technical information. It deals with how computers and Windows 10 apps are used and performed.

It periodically gathers information from your computer and transmits it to Microsoft to enhance the user experience. Users are aware of the Windows Compatibility Telemetry service because it occasionally uses excessive resources, making the computer run slowly. 

Microsoft Compatibility Telemetry’s high disk usage problem is one cause of sudden computer slowdowns. It even freezes because it consumes many resources like high CPU and disc use. 

When Task Manager is opened by pressing Ctrl-Alt-Del, you can see how much resource Microsoft Compatibility Telemetry uses.

Levels In Microsoft Compatibility Telemetry

The data telemetry level of Windows significantly affects the data that Windows Compatibility Telemetry gathers and sends. There are four levels to the data telemetry.

Security

  • Security information is required to help secure Windows, Windows Server, and System Center.
  • It also contains information about Windows Defender, settings for malware cleanup tools, and related user experience and telemetry component settings.

Enhanced

  • Includes information, such as tips and tricks for using Windows, Windows Server, System Center, and applications
  • Advanced reliability data and data at the “Basic” and “Security” levels are how they are carried out.

Basic

  • Information about the fundamentals of the device, such as quality-related data, data on application compatibility, application usage, and data at the “security” level.

Full

Methods to Fix Microsoft Compatibility Telemetry High CPU Usage Issue

  1. Disable Microsoft Compatibility Telemetry via Local Group Policy Editor
  2. Switch Feedback and Diagnostics to Basic
  3. Disable Application Experience Tasks in Task Scheduler
  4. Disable Telemetry Using Windows Registry Editor
  5. Disable Connected User Experiences and Telemetry Service
  6. Turn Off Microsoft Compatibility Telemetry In Task Manager
  7. Delete Compattelrunner.Exe
  8. Scan And Repair Corrupt System Files
  9. Check And Repair The Bad Sectors For Hard Drive
  10. Disable The Service From Windows Settings
  11. Update device drivers
  12. Delete Windows Temporary Files
  13. Disable Diagnostic Tracking Service
  14. Update The Windows OS
  15. Scan For Viruses And Malware
  16. Perform A System Restore

1. Disable Microsoft Compatibility Telemetry via Local Group Policy Editor

Your PC won’t run slowly again because of Microsoft Compatibility Telemetry’s high disk usage issue and won’t function properly again.

The issue can be resolved in various ways. Use third-party applications or the Registry Editor to fix the issue. The simplest method is to disable Microsoft Compatibility Telemetry through Group Policy Editor.

  • Disabling Microsoft Compatibility Telemetry through Group Policy Editor is the quickest and easiest way to fix the issue.
  • While holding the Windows key and the R key, the Run command window will display as shown below:
  • Click OK after entering gpedit.msc to launch Windows Group Policy Editor.
gpedit.msc
  • Follow these steps to access Data Collection, and Preview Builds by going to Computer Configuration > Administrative Templates > Windows Components.
  • On the right panel, choose and double-click Allow Telemetry.
choose and double-click Allow Telemetry
  • Click OK to save the setting after selecting Disabled.

2. Switch Feedback and Diagnostics to Basic

Switching back the diagnostics to basic helps to fix the Microsoft compatibility telemetry high CPU issue. 

  • Select the Settings option by right-clicking the Start menu.
Select the Settings option
  • Click Privacy > Diagnostics & Feedback on the Windows Settings pop-up window.
  • Select “Required diagnostic data” under the “Diagnostic data” column.
Select "Required diagnostic data" under the "Diagnostic data" column
  • Other parts on the same page, such as “Improve inking and typing” and “Tailored experiences,” are visible; turn the bar to OFF.

3. Disable Application Experience Tasks (Microsoft Compatibility Appraiser)

You must employ one of the following solutions to halt the service completely. Many users have found the task scheduler useful for disabling Microsoft Compatibility Appraiser.

  • Open the “Run” command window by pressing “Windows+R.”
  • Enter “taskschd.msc” into the Run window to launch it.
"taskschd.msc"
  • Navigate to the Microsoft Compatibility Telemetry service in the job scheduler.
    • Task Scheduler Library/Microsoft/Windows/Application Experience
Task Scheduler Library/Microsoft/Windows/Application Experience
  • The Microsoft Compatibility Telemetry service is located at the top of this folder. Right-click on it to modify its settings.
  • You can choose “Disable” from the drop-down menu. To turn off the Microsoft Compatibility Telemetry service, click on it.
turn off the Microsoft Compatibility Telemetry service
  • Check if this fixes the Microsoft compatibility telemetry high CPU issue.

4. Disable Telemetry Using Windows Registry Editor

The issue of Microsoft Compatibility Telemetry’s high disc use can also be resolved using Registry Editor. It is advised that you must create a system backup first.

  • Open the Execute window with Windows+R, type regedit, then hit Enter.
  • A user account control window will appear, then click on YES.
  • Follow the consecutive steps below to reach each destination in the Registry Editor window:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection
  • Tap and double-click AllowTelemetry to open it after locating it in the right-hand panel.
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection
  • If AllowTelemetry is nowhere to be found, manually create a DWORD (32-bit) new Value with the name AllowTelemetry.
create a DWORD (32-bit) new Value
  • Tap the OK button after changing the numerical data to 0.
  • Now check whether the issue of Microsoft compatibility telemetry high CPU is fixed.

5. Disable Connected User Experiences and Telemetry Service

Remember that this file is digitally signed and has a Windows operating system component. Digitally signed OS files should generally not be deleted, as doing so could affect the system’s stability. 

  • When you locate the “Services” app, type Services into the search box next to the Start menu and select Run as administrator.
  • Find and double-click Connected User Experiences and Telemetry in the pop-up Service window.
  • The “Startup Type” field needs to be set to Disabled once the settings window has appeared. Next, press the Apply button.
Startup Type" field needs to be set to Disabled
  • Set the “Startup Type” to Disable and save the settings.

6. Turn Off Microsoft Compatibility Telemetry In Task Manager

Try closing Microsoft Compatibility Telemetry from Task Manager as a first step if you’re having problems with high disc utilization.

  • To launch Task Manager and change the Handler window, use ESC, Shift, and Ctrl.
  • In the list below, select Microsoft Compatibility Telemetry, and then hit the End task button in the bottom right corner.
End task button in the bottom right corner
  • Now you may be able to turn Microsoft compatibility telemetry high CPU issue.

7. Delete Compattelrunner.Exe

To handle Microsoft Compatibility Telemetry high disk utilization issues, you can disable CompatTellRunner.exe from the job scheduler and manually delete the CompatTellRunner.exe file.

  • Locate CompatTelRunner by opening the “C: Windows/ System32 folder in Windows File Explorer.
  • CompatTelRunner can be enabled by right-clicking it and selecting Properties > Security tab > Advanced button > Change link > Advanced button.
  • Locate your account in the “Search results” column after clicking the Find Now button. Then press the OK button.
  • Click the Apply button when you return to the “Advanced Security Settings” window. When a message box displays, click OK.
  • To modify permission, go back to the Properties page and click the Edit button.
  • Under “Allow,” choose Administrators, and then select Full Control. Encrypt changes.
  • To delete CompatTelRunner, use the right-click menu.

8. Scan And Repair Corrupt System Files

Corrupted system files or faults on the hard drive may be the root of the Microsoft Compatibility Telemetry high disk or Microsoft Compatibility Telemetry high CPU issues. SFC and chkdsk commands can be used to diagnose the issue.

  • When Command Prompt is listed in the search results after you type Command or cmd in the Windows search box, click Run as administrator.
  • In the Command Prompt, write sfc /scannow and hit Enter. Wait for the process to be finished.
Scan And Repair Corrupt System Files
  • After entering chkdsk /r, click Enter.
chkdsk /r to check disk errors
  • There will be a message “Because another process is using the volume, Chkdsk cannot be executed. Would you wish the next time the system restarts to include checking this volume on the schedule?”
  • Hit the Enter key after typing Y.
  • Wait for the disk check process to finish, then Check if this fixes the Microsoft compatibility telemetry high CPU issue.

9. Check And Repair The Bad Sectors For Hard Drive

You can utilize DISM and the RestoreHealth option to automatically fix any faults that were found during the scan.

Suppose any files in the Windows 10/11 local image are damaged. In that case, the Deployment Image Servicing and Management (DISM) program will immediately connect to the Windows Update servers and download the appropriate replacements.

Use DISM to fix a Windows image problem by doing the following steps:

  • Select Start.
  • Use the search box near the Start button to look for Command Prompt.
  • To run as an administrator, right-click the first result and choose that option.
  • To fix problems, enter the following command into the command prompt window: 
    • DISM /Online /Cleanup-Image /restorehealth.
Check And Repair The Bad Sectors For Hard Drive
  • The procedure will finish successfully in a few minutes.
  • Now, Check if this fixes the Microsoft compatibility telemetry high CPU issue.

10. Disable The Service From Windows Settings

You have the easy choice to turn off Microsoft Compatibility Telemetry in Windows settings. Use it by following these instructions:

  • To access Windows settings, press the “Windows+i” keys on your keyboard.
  • In Windows 10, you can find many tiles devoted to certain settings.
  • Select “Privacy” from the menu.
  • You can see the “Diagnostics & feedback” option on the left-hand column. The preference option for your system’s privacy is present in this area.
"Diagnostics & feedback
  • The first information in the diagnostics and feedback area pertains to the diagnostic data.
  • Please switch to “Required diagnostic data” if the “Optional diagnostic data” option is already chosen.
"Required diagnostic data"
  • The service might consume fewer system resources and gather small data.
  • After disabling, Check if this fixes the Microsoft compatibility telemetry high CPU issue.

11. Update device drivers

You should update your device drivers to address the above problems as soon as possible. Outdated drivers can also cause Microsoft Compatibility Telemetry’s excessive disk consumption problems.

  • Select Device Manager by performing right-clicking on the Start button.
Select Device Manager
  • Locate the device with the yellow mark in the list, then choose Update Driver from the context menu.
update driver from device manager
  • Tap the Automatically search for drivers option in the new window, then watch for it to finish.
  • Update the drivers as soon as you discover any available updates.
  • Drivers update may fix the Microsoft compatibility telemetry high CPU issue.

12. Delete Windows Temporary Files

Too many Windows temporary files might load your disk and slow down your computer by interfering with its usual performance. You might try deleting Windows temporary files to handle the Microsoft compatibility telemetry high CPU issue.

  • Open the Execute window with Windows+R, type temp, and hit Enter.
  • To select all files and folders, press Ctrl+A. Then, right-click one of the selected files and choose Delete from the enlarged menu.
  • Reopen the execution window, enter.”%temp%” and click OK.
%temp% in run window
  • To select all files and folders, press Ctrl+A. Then, right-click one of the selected files and choose Delete from the enlarged menu.
  • Reopen the execution window, enter prefetch, and then click OK.
prefetch in run window
  • To select all files and folders, press Ctrl+A. Then, right-click one of the selected files and choose Delete from the enlarged menu.

13. Disable Diagnostic Tracking Service

The Diagnostic Tracking Service gathers information about operational problems. High disk use may result in problems with Microsoft Compatibility Telemetry.

Only earlier versions of Windows 10 still display the Diagnostic Tracking Service, which has been renamed Connected User Experiences and Telemetry.

  • Open the Execute window with Windows+R, type services.msc, and hit Enter.
  • To launch the Diagnostic Tracking Service, locate it in the list of services and double-click on it.
 Diagnostic Tracking Service disabled
  • Modify the Startup type to Disabled in the General panel, then hit the OK button.

14. Update The Windows OS

The most recent version of Windows might help with the Microsoft compatibility telemetry high CPU issue. To solve the issue, you might try updating your version of Windows.

  • Open Windows Settings by pressing Windows+I, then select Update & Security from the menu.
  • Tap the “Check for updates” tab in the Windows Update window.
Check for updates
  • Tap the Download and install button if any updates are available.

15. Scan For Viruses And Malware

Systems using Windows 10 are vulnerable to viruses, which might disrupt compatibility. Microsoft compatibility telemetry high CPU usage issue may be carried on by it. It would help if you used Windows Defender to scan for and eliminate the infection.

  • Open the search box by pressing Windows+S, then type “Windows Security” and hit Enter.
  • Press the Virus & threat protection button in the Windows Security pane.
Virus & threat protection button
  • Tap Scan choices in the area for current threats.
  • Then, click the Scan now button at the bottom after selecting Full scan from the enlarged options.

16. Perform A System Restore

The System Restore function could be utilized to fix the Microsoft Compatibility Telemetry high disk use problem if you made a System Restore point before the problem started. A system will fix the Microsoft compatibility telemetry high CPU issue.

  • On the desktop, right-click This PC and choose Properties.
  • Select the System protection button in the right panel under the default About menu.
 System protection
  • Tap the System Restore button in the System Properties panel.
  • Tap Next in the System Restore window.
System Restore window
  • Choose the restore point using the date and time, and then hit Next.
  • Follow the instructions to restore your Windows system to its original state.

Conclusion

Microsoft Windows is one of the world’s most prominent and commonly used operating systems. Despite having a lot of fantastic features, the OS is far from perfect because it frequently has issues. You will experience lag and stutters in your system if one process uses more than 60% of your CPU.

Microsoft Compatibility Telemetry high CPU usage is a common process. Your Windows 10 machine may be experiencing unusually high CPU or disk utilization, which can be quite annoying. Use all of the methods listed above to resolve this problem quickly.

FAQs

What Is Microsoft Compatible Telemetry High CPU?

A Windows system service called Microsoft Compatibility Telemetry is in charge of gathering and transmitting usage and performance statistics to Microsoft. CompatTelRunner.exe is a concern since some Windows 10 users have found that it consumes a lot of CPU and disk space. 

Should I Disable Microsoft Compatibility Telemetry?

Disabling the service is safe. In actuality, technical information about how the devices and associated software are functioning is contained in the Windows Compatibility Telemetry service. It regularly provides data to Microsoft so that the operating system can be upgraded to provide a better user experience.

How Do I Permanently Disable Microsoft Telemetry?

The service Connected User Experiences and Telemetry can be found by searching. To open the service properties, double-click on the service. Change the Startup type to Disabled while still in the General tab. Select OK.

Does Windows 10 Telemetry Affect Performance?

The Windows 10 telemetry feature set, activated by default, regularly sends usage and performance statistics to specific Microsoft IP addresses. Telemetry, according to Microsoft, helps enhance user experience and address problems. For many users, this undoubtedly creates privacy issues. Additionally, it is well known to consume many resources and impair computer performance.