10 Fixes For HyperX Cloud 2 Mic Not Working on Windows

If your HyperX Cloud 2 microphone has suddenly ceased working properly, you’ve come to the perfect spot. I will show you a solution to fix the HyperX cloud 2 mic not working problem with some simple troubleshooting methods. This HyperX cloud 2 mic issue is simple to resolve.

hyperx cloud 2 mic not working

Many people are dissatisfied with their HyperX microphones. I can see how it would be upsetting to gamers. As a result, one is unable to appreciate games while playing entirely.

What is HyperX Cloud 2?

The HyperX Cloud 2 is a famous gaming headset made for those who want to have a fantastic gaming experience. 

Methods To Fix “HyperX Cloud 2 Mic Not Working”

  1. Check External Connection
  2. Check Your Sound Settings
  3. Update the Audio Driver
  4. Make Sure Your Microphone is Enabled
  5. Reset/reinstall Windows
  6. Audio Troubleshooting
  7. Check In-game Audio Settings
  8. Update HyperX cloud 2 mics not working Firmware
  9. Disable 3rd party audio software
  10. Contact HyperX cloud 2 Official Support

1. Check External Connection

There’s a chance your HyperX headset isn’t correctly attached. Check to see if the attachment has been lost or broken. Also, see if the wire has a dent in the middle. Check to see if your HyperX headset is muted. Your voice will not be delivered if it is in silent mode.

If you’re using a USB switcher, double-check that the mute switch isn’t turned on. Change the USB connectors in other ports as well. There’s a chance the problem is with one of your ports.

Make sure that all of the connectors are connected properly. The connectors appear to be in excellent working order. Try putting the USB cable into another USB port or connecting through a 3.5mm audio jack instead of a USB.

2. Check Your Sound Settings

HyperX Cloud 2 mic isn’t working because it’s turned off. It isn’t installed as the default audio device on your machine. To re-enable it and make it the default device, follow these steps in audio settings:

  • To open the Run dialogue, hold down the Windows logo key and press the R key on your keyboard simultaneously, then type “control” and click Enter.
  • Select Large icons from the View by option in the Control Panel.
  • Select the sound option.
click sound in control panel
  • Select the Recording tab, then right-click anywhere in the device list that is empty and select Show Disabled Devices.
Click Show disabled devices in recording tab
  • Enable the Headset Microphone by right-clicking it. Then right-click it again and pick “Set as Default Device” from the drop-down menu.
  • Try it out now that your headset’s microphone has been enabled and configured as the default device. If it does, you’ve found the solution.

3. Update the Audio Driver

This problem frequently occurs as a result of an outdated Audio driver. The only solution is to update the headset driver for the HyperX Cloud 2 microphone. You can manually download HyperX cloud 2 mic drivers for Windows 10 operating system. Also, use 3rd party driver update tools to update a driver automatically on Windows 10.

  • Using Win + R, open the Run window. Then, to enter Device Manager, type the command “devmgmt.msc.”
  • To expand the list, double-click Audio inputs, and outputs. Then choose the Update driver from the context menu of the driver connected with your HyperX Cloud 2 microphone.
update sound driver
  • Choose the choice “Search automatically for updated driver software” in the box. Then Windows will automatically look for, download, and install the most recent driver for your device.
  • To complete the process, simply wait patiently and follow the onscreen instructions.
  • After it’s finished, restart your computer to see if your HyperX Cloud 2 microphone is working correctly.

4. Make Sure Your Microphone is Enabled

In Windows 10, microphone access is not always permitted. In this case, your system will be unable to recognize any speech input through the microphone. This solution has helped a lot of people fix “HyperX mic not working” problem.

  • To gain access to the headset microphone, follow the procedures below:
  • By tapping on the Windows Logo Key with the Alphabet “I,” select “Settings.” Select the “Privacy” option from the drop-down menu.
  • On Windows 10, click to open the privacy menu.
  • Look for “Allow Access To The Microphone On This Device” under “Microphone.” 
Allow Access To The Microphone On This Device
  • Simply tap on the toggle “Change” that appears beneath this. Make sure it’s turned on now.
  • Allow the software to use your microphone if you want them to.
  • Now look for the choice that says “Allow Apps To Access Your Microphone” and make sure it’s turned on.
  • Exit the screen once it’s finished to see if the issue “HyperX mic not working” has been resolved. If it still isn’t fixed, try the following method.

5. Reset/reinstall Windows

To refresh your computer.

  • Swipe in from the right corner of the screen and select Settings, then Change PC settings.
  • Then tap or click Update and recovery, followed by Recovery.
  • Tap or click Get started under Refresh your PC without impacting your files.
refresh your computer
  • Follow the on-screen instructions.

Reset your computer.

  • To restart your computer, follow these steps.
  • Swipe in from the right corner of the screen and select Settings, then Change PC settings.
  • Then tap or click Update and recovery, followed by Recovery.
  • Tap or click Get started under Remove everything and reinstall Windows.
refresh your computer
  • Follow the on-screen instructions.

Restore your computer to its previous state.

  • To revert your machine to a previous state.
  • Swipe in from the screen’s right edge then hit Search.
  • Control Panel may be found by typing Control Panel into the search box and then tapping or clicking Control Panel.
  • In the Control Panel search, type Recovery, and then touch or click Recovery.
  • Follow the on-screen instructions after tapping or clicking Open System Restore.
advanced recovery tools

6. Audio Troubleshooting

You can also effectively fix the HyperX cloud 2 mic not working difficulties by using the sound troubleshooter. You can accomplish this by following the tips and tactics listed below. It will assist you in rapidly resolving your problem.

To complete the basic troubleshooting procedures, follow the instructions below and resolve the problem.

  • To enter the Settings App, press the Windows keyboard shortcut “Key+I.”
  • Find out how to access the Windows Update and Security options.
  • In the menu on the left, choose troubleshooting. After that, select “Recording Audio” and then “Run the troubleshooter.”
Run the troubleshooter Default device
  • You can also right-click the Speaker icon and run troubleshooting sound problems.

7. Check In-game Audio Settings

The problem may be caused by the game application you’re using. Examine the device’s settings and other features. Make sure it doesn’t interfere with your HyperX microphone. 

If the audio settings are disabled in the game, then try to enable audio devices. 

You can test this by playing games on other apps. If it works in them, it indicates a problem with the preceding game. In that case, contact the official help of the game app’s manufacturer to resolve the “HyperX mic not working” issue.

8. Update “HyperX cloud 2 Mic not working” Firmware

You have a problem with the HyperX cloud 2 mics not working after installing the hyper X cloud 2 upgrades. You should be able to make it by updating the firmware. It will only be able to solve specific difficulties.

Furthermore, we must caution you that firmware update is a complex procedure. It can result in irreversible damage to the headset. You should exercise extra caution in this situation.

So, to get the most up-to-date headphone firmware, go to the HyperX website. Download the firmware and instructions. Once again, failure to keep the headphone’s software up to date will be the primary cause of irreparable harm. As a result, you must update it at your own risk.

9. Disable 3rd party audio software

If you’re using any third-party audio software, you’ll need to turn it off. It can cause conflicts, and your HyperX cloud 2 mics will cease working at any point.

Also, try using your HyperX Cloud 2 microphone on a different computer. 

10. Contact HyperX cloud 2 Official Support

If the problem “HyperX Cloud 2 mic not working” has not yet been resolved. We recommend that you seek official assistance. Because HyperX (Kingston) is a well-known brand, you should seek their official aid. They will undoubtedly assist you with their fixes. If your HyperX is still under warranty, it will be replaced if it cannot be repaired.


On Windows PCs and laptops, HyperX cloud 2 mic not working is a pretty typical problem. Most gamers use the HyperX Cloud 2 mic since it gives the best gaming experience.

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Abdul Rahim has been working in Information Technology for over two decades. Learn how Abdul got his start as a Tech Blogger , and why he decided to start this Software blog. If you want to send Abdul a quick message, then visit his contact page here.