How To Save Microsoft Teams Chat

Does the thought of searching through endless chats in Microsoft Teams overwhelm you? With the Teams platform being an integral tool for work collaboration, keeping track of important conversations is crucial.

This article will guide you on how to save your Microsoft Teams chat, so no critical information slips through the cracks. Don’t let vital details get lost in the chatter—let’s dive right into it!

Key Takeaways

Methods for Saving Microsoft Teams Chat

There are several methods you can use to save Microsoft Teams chat, such as copying messages and saving them as text files, using the screenshot feature, or utilizing the browser print option.

Copy messages and save as text files

Microsoft Teams offers a simple yet effective method to save chat messages by copying them and saving as text files. Here’s how you can do it:

  1. First, launch the Microsoft Teams application on your device.
  2. Navigate to the chat conversation you wish to save.
  3. Highlight the specific messages or entire conversation using your cursor.
  4. Use keyboard shortcut Ctrl + C (or Command + C for Mac) to copy the highlighted chats.
  5. Open a simple text editor of your choice, such as Notepad or TextEdit.
  6. Press Ctrl + V (or Command + V for Mac) to paste the copied chats into your chosen text editor.
  7. After ensuring all pertinent information has been copied and pasted correctly, save the document with an appropriate title and location on your hard drive.

Use the Screenshot feature

Using the screenshot feature is a straightforward and efficient method to save your Microsoft Teams chat. It allows you to take a full screenshot of any ongoing conversation that fits within your screen’s display. Here’s how you do it:

  1. Open the chat conversation that you wish to capture.
  2. Press Shift + Windows key + S on your keyboard.
  3. Your screen will now dim, and a small toolbar will appear at the top.
  4. Choose the selection type you prefer – rectangular, free-form, window or full-screen snip.
  5. Click and drag over the area of the screen you want to capture if selecting rectangular or free – form.
  6. Once captured, the screenshot will be copied to your clipboard automatically.
  7. Open any text or image editor such as Paint or Word where you want to save this screenshot for future reference.
  8. Use Control + V or right – click in the document and select Paste to paste from clipboard.

Utilize the Browser Print option

One useful approach to saving your Microsoft Teams chat history is through the browser print option.

  1. Open Microsoft Teams in your preferred web browser.
  2. Navigate to the specific conversation you want to save.
  3. Highlight the desired text or select all to capture the entire conversation.
  4. After selecting the conversation, right – click on it. A contextual menu will appear on your screen.
  5. From this menu, choose “Print” option. This will open a new dialog box with print settings.
  6. Instead of choosing your printer, select “Save as PDF” from the list of available options.
  7. Click on “Save” and choose a location on your computer where you want to store the PDF file.

Export by submitting a request to Microsoft

To save Microsoft Teams chat, users can export their chat history by submitting a request to Microsoft. Here’s how:

  1. Sign in to your Microsoft Account.
  2. Go to the Export page.
  3. Select “Export chat history.”
  4. Choose a location on your device to save the exported file.
  5. Click “Save” to start the export process.

Use third-party tools or extensions

Third-party tools or extensions can be utilized to save Microsoft Teams chat. These external resources offer additional functionality and features for preserving chat conversations in Teams. Here are some options to consider:

  1. ChatBackup: This tool allows you to easily back up your Microsoft Teams chat history by exporting it as a text file or HTML document.
  2. ChatSave: With this extension, you can save individual messages or entire conversations from Microsoft Teams directly to your computer.
  3. MessageSave: This third-party software enables you to save and organize your Microsoft Teams chat messages in various file formats, such as PDF, DOCX, or TXT.
  4. Softaken Teams Exporter: This tool offers the ability to export and save all types of chats from Microsoft Teams, including group chats, meeting chats, and channel messages.
  5. SysTools Office 365 Backup & Restore: This comprehensive solution allows you to backup and restore not only Microsoft Teams chat but also other Office 365 data like emails, contacts, calendars, etc.

Steps for Saving Chats

To save chats in Microsoft Teams, simply highlight the desired messages, copy them using Ctrl + C, and paste them into a text editor or document using Ctrl + V.

Highlight and copy messages

To save Microsoft Teams chat, one method is to highlight and copy the messages. Here’s how:

  • Open the chat conversation in Teams.
  • Use your cursor to highlight the messages you want to save.
  • Right-click on the highlighted text and select “Copy” from the drop-down menu.
  • Open a text editor or document (such as Notepad or Word) where you want to save the chat.
  • Right – click in the text editor/document and select “Paste” to paste the copied messages.
  • Save the text editor/document with a desired file name and location.

Paste into a text editor or document

To save a Microsoft Teams chat conversation, one simple method is to paste the messages into a text editor or document. Here’s how you can do it:

  1. Open the chat conversation in Microsoft Teams.
  2. Select and highlight the messages that you want to save. You can use the standard keyboard commands (Ctrl + A to select all, Ctrl + Shift + arrow keys to select specific parts) or right-click and select “Copy” to copy the text.
  3. Open a text editor or word processing document on your computer.
  4. Paste the copied messages into the text editor or document by right – clicking and selecting “Paste” or using the keyboard shortcut (Ctrl + V).
  5. Save the text editor or document file with a relevant name for easy reference later.

Use the built-in save feature in Teams

Teams provides a convenient built-in save feature that allows users to easily mark messages as saved or unread. This feature ensures that important information can be accessed quickly and efficiently. By utilizing the built-in save feature in Teams, users can streamline their workflow and stay organized in their chat conversations.

Follow instructions for exporting or printing

To export or print Microsoft Teams chat, follow these steps:

  1. Sign in to the Export page with your Microsoft Account.
  2. On the Export page, choose whether you want to download Chat history, Media, or both.
  3. Select the time range for the data you want to export.
  4. Click on “Export” to begin the export process.
  5. Once the export is complete, you will receive an email notification with a link to download your exported data.
  6. Click on the link to download and save your exported chat history or media files.

Explore additional options for customization

  • Users can enable Teams chat in customer engagement apps and custom apps to customize their chat settings.
  • Permissions for access to Teams data can be customized to ensure the appropriate users have the ability to save chats.
  • Messaging policies in Microsoft Teams allow users to customize which chat and channel messaging features are available.
  • Users can mark messages as saved or unread in Microsoft Teams, allowing for easy customization and organization of important information.
  • Loop components in chats can be automatically saved to OneDrive, providing a customizable and convenient way to store and access files.
  • Attaching files in chat conversations allows for additional customization options, making it easy to share relevant documents or media.
  • Sharing files in chat conversations can also be customized, allowing users to control who has access to certain files or folders.

Benefits and Limitations of Saving Teams Chat

Saving Teams Chat has several benefits, such as easy access to important information and compliance with record-keeping requirements. However, it also has limitations in terms of limited search and organization capabilities, as well as the potential for data loss or security risks.

Easy access to important information

Saving Microsoft Teams chat allows for easy access to important information. By saving chats, users can retrieve and review previous discussions, ensuring that no valuable insights or details are lost.

Whether it’s a crucial decision made during a meeting or essential instructions shared in a conversation, having the ability to access and reference past chat messages can be incredibly useful.

This feature is particularly beneficial for collaboration purposes, as team members can easily go back to old conversations and pick up where they left off, avoiding miscommunication and enabling seamless workflow.

Additionally, saving chat history also serves as a record-keeping mechanism, allowing for compliance with data retention policies and providing an audit trail of communication within the organization.

Compliance and record-keeping purposes

Compliance and record-keeping are essential aspects of any organization, and Microsoft Teams provides robust features to meet these requirements. With retention policies, administrators can proactively decide whether to retain chat and channel messages in Teams or delete them.

This ensures that important information is easily accessible when needed for auditing, reporting, or legal purposes. Additionally, Microsoft Teams offers eDiscovery capabilities that allow users to preserve, collect, review, and export content from Teams.

These features not only help with compliance regulations but also contribute to data retention and content preservation goals.

By leveraging the security measures provided by Microsoft Teams, organizations can protect sensitive data within chat conversations. The platform offers privacy and encryption measures to safeguard information during transmission and storage.

Furthermore, policy-based recording enables organizations to specify recording requirements for calling and meetings in Teams.

Keeping records of communication is crucial for businesses today. Whether it’s documenting project updates or preserving discussions related to client interactions or decision-making processes; having access to historical chat history is invaluable.

Limited search and organization capabilities

Limited search and organization capabilities are some of the limitations when it comes to saving Microsoft Teams chat. While you can save chat messages by copying and pasting them into a text editor or document, there is no robust search functionality within Teams itself.

This means that finding specific information within saved chat messages can be challenging, especially if you have a large amount of chat history. Additionally, Teams does not provide extensive organization features for saved chats, making it difficult to categorize or sort them in a meaningful way.

However, with the help of eDiscovery tools and APIs provided by Microsoft, organizations have options for exporting and searching through Teams chat data outside of the platform.

Potential for data loss or security risks

Data loss and security risks are important considerations when it comes to saving Microsoft Teams chat. While it’s essential to have a record of conversations for compliance and archival purposes, there is a potential for sensitive information to be exposed or lost if not properly managed.

Microsoft Teams has had some security issues in the past, making it necessary to implement measures such as data protection, information security, and confidentiality protocols. Additionally, monitoring inappropriate content and preventing data leakage through policies like Data Loss Prevention (DLP) can help mitigate these risks.

It’s crucial that organizations prioritize data integrity management and establish sensitivity labeling support to ensure the safety of their information.


In conclusion, saving Microsoft Teams chat is a simple and useful feature that allows you to easily access important information and comply with record-keeping requirements. By following the outlined methods and steps, you can efficiently save chat conversations for future reference.

However, it’s important to be aware of the limitations regarding search and organization capabilities, as well as potential data loss or security risks. Overall, taking advantage of the various options available for saving Teams chat can enhance your team collaboration experience on this popular messaging platform.