How To Restart Microsoft Teams

p55720 Introduction cf049afcef 3827787202Have you ever been frustrated by Microsoft Teams not functioning as expected? With over 250 million active users, Microsoft Teams is a vital tool for many, but it’s no stranger to hitches now and then.

This article will guide you through easy-to-follow steps on how to restart or reset Microsoft Teams to get it back up and running smoothly. Ready? Let’s dive in!

Key Takeaways

  • Sign out of Microsoft Teams and quit the app to effectively restart the application.
  • Clear the Teams cache to improve performance and resolve login issues.
  • Force quit Teams if necessary, especially on Windows devices, and consider restarting your computer afterwards.
  • Regularly check for updates in Microsoft Teams to ensure you have the latest features and bug fixes.
  • Reinstall Microsoft Teams if all other troubleshooting steps fail to address persistent issues.
  • Troubleshoot common problems such as login issues, camera or microphone not working, not receiving notifications, unable to share screen, and frozen or unresponsive app.

Troubleshooting Steps to Restart Microsoft Teams

p55720 Troubleshooting Steps to Restart Microsoft Teams f2e736b619 278568152To restart Microsoft Teams, you can sign out and quit the app, clear the Teams cache, force quit the app, check for updates, or reinstall Microsoft Teams.

Sign out and quit Teams

In order to successfully restart Microsoft Teams, one of the very first steps you could take is to sign out and quit Teams.

  • Navigate your cursor to the profile picture icon at the top – right corner of the application.
  • Click on this icon to open a drop – down menu where you can select “Sign out.”
  • After clicking “Sign out,” Microsoft Teams will close all of its running processes.
  • Finally, quit Teams entirely by finding it in your system’s taskbar, right-clicking its icon, and selecting “Quit”.
  • Open Task Manager by pressing Ctrl + Shift + Esc or via searching in the start menu.
  • Search for any processes relating to Microsoft Teams under both “Processes” and “Background Processes.”
  • Select each process and click “End Task” until there are no remaining instances connected with Teams.

Clear Teams cache

Clearing the Teams cache is an essential troubleshooting step that can significantly enhance the application’s performance. Here are some detailed steps to guide you through the process:

  1. First, ensure you sign out of Microsoft Teams before proceeding.
  2. Next, navigate to your Teams cache folder. This folder usually contains important data relating to Teams’ operation but clearing it won’t affect your chat history.
  3. Once in the Teams cache folder, look for the Microsoft Teams Identities Cache.
  4. Right – click on this and select “Delete.” This action removes all temporary files that may be causing problems with your Microsoft Teams application.
  5. After you have deleted these files, restart Microsoft Teams. Restarting ensures that any changes made by clearing the cache take effect and helps reset the application.
  6. It is also possible to clear your cache using PowerShell or a specific command if you’re comfortable with such methods.

Force quit Teams

Restarting Microsoft Teams is a typical troubleshooting step when the application isn’t working as it should. It’s a process that entails forcibly shutting down the Teams app before launching it again.

  • One of the common ways to force quit Teams on a Windows device involves using Task Manager. To do this, press Ctrl + Shift + Esc to open Task Manager, find Microsoft Teams in the ‘Processes’ tab, click on it, then select ‘End Task.’ This action will forcibly terminate the Teams app.
  • Another method you can use to force quit Teams is by clicking on your profile picture at the top of the app, selecting ‘Sign out,’ and finally closing the application. This ensures that all active processes linked to Microsoft Teams are shut down.
  • You may also need to restart your computer after forcibly quitting Teams. This extra step helps clear any residual processes that might be still running and impacting its performance.
  • If you’re using a Mac computer, you can force quit the app using Command + Option + Esc key combo. Choose ‘Microsoft Teams’ from the list of applications displayed and then select ‘Force Quit.
  • There might be instances where none of these steps work. In such cases, reinstalling Microsoft teams can help address any persistent issues.

Check for updates

To ensure that your Microsoft Teams is running smoothly, it’s important to regularly check for updates. Here are the steps to do so:

  1. Open the Teams app on your device.
  2. Click on the menu icon located next to your profile picture.
  3. In the menu, select “Check for updates“.
  4. The app will automatically check for any available updates and install them if necessary.

Reinstall Microsoft Teams

To reinstall Microsoft Teams, follow these steps:

  • First, sign out of Teams by clicking on your profile picture in the top right corner and selecting “Sign out.”
  • Next, quit the Teams application completely by right-clicking on its icon in the taskbar and selecting “Quit.”
  • Once Teams is closed, clear the cache by pressing Windows Key + R to open the Run dialog box, then type %appdata%\Microsoft\Teams and hit Enter. This will open the Teams cache folder. Delete all the files and folders within this folder.
  • After clearing the cache, reopen Teams and sign back in with your credentials.
  • If reinstalling is necessary, uninstall Microsoft Teams from your device by going to Control Panel > Programs > Uninstall a program (or Apps & Features) and selecting Microsoft Teams. Follow the prompts to uninstall.
  • Once uninstalled, visit the official Microsoft website or use the Microsoft Store to download and install the latest version of Microsoft Teams.

Common Issues with Microsoft Teams and How to Fix Them

p55720 Common Issues with Microsoft Teams and How to Fix Them 7f05a5a6cd 2971232028Some common issues with Microsoft Teams include login problems, camera or microphone not working, not receiving notifications, unable to share screen, and frozen or unresponsive app.

Login problems

One common issue that users may encounter with Microsoft Teams is trouble signing in. This can be due to various reasons such as incorrect login credentials, network issues, or problems with the app itself.

To fix login problems, there are several troubleshooting steps you can take. These include restarting the app by fully shutting it down and reopening it, using the Task Manager on Windows to force quit Teams and then reopening it, clearing the cache of the Teams app on Android devices, checking system time and date settings, disabling proxy settings if applicable, and ensuring that your login credentials are correct and up to date.

By following these steps, you can resolve login problems with Microsoft Teams and get back to collaborating smoothly.

Camera or microphone not working

One common issue that users encounter with Microsoft Teams is the camera or microphone not working. This can be frustrating, especially during important video meetings or presentations.

However, there are several solutions to these problems. To fix a camera issue, you can try disconnecting and reconnecting the USB camera, adjusting app permissions for media in Teams settings, or restarting your laptop or PC.

If your microphone is not functioning properly, you can troubleshoot by adjusting the microphone settings in Microsoft Teams or checking if there are any Windows compatibility issues.

Not receiving notifications

One common issue with Microsoft Teams is not receiving notifications. This can be frustrating as it may cause you to miss important messages and updates. Fortunately, there are a few troubleshooting steps you can take to fix this problem.

First, check your Teams settings and make sure notifications are turned on for the specific alerts you’re missing. If that doesn’t work, try restarting the app by signing out and quitting Teams, or force quitting it through the Task Manager on Windows.

Additionally, make sure your device settings allow Teams to send notifications. By following these steps, you should be able to resolve the issue of not receiving notifications in Microsoft Teams.

Unable to share screen

One common issue that Microsoft Teams users encounter is the inability to share their screen during meetings or presentations. This can be frustrating, especially when trying to collaborate with colleagues or clients remotely.

Fortunately, there are several troubleshooting steps you can follow to resolve this problem. First, try rebooting your computer and relaunching the Teams app. Sometimes a simple restart can fix any temporary glitches that may be preventing screen sharing from functioning properly.

If that doesn’t work, check your display resolution settings in Teams and make sure they are set correctly. In some cases, selecting the appropriate resolution from the drop-down menu can solve the screen sharing issue.

If all else fails, consult Microsoft’s comprehensive troubleshooting guide for Microsoft Teams issues, which provides nine different fixes specifically for screen sharing problems.

Frozen or unresponsive Teams app

One common issue that users may encounter with Microsoft Teams is a frozen or unresponsive app. When this happens, it can be frustrating and disrupt productivity. Fortunately, there are steps you can take to resolve this problem.

To restart the Teams app, you can force quit it using the Task Manager on Windows by pressing a combination of keys or right-clicking the Teams icon in the taskbar and selecting Quit.

On Mac, you can right-click on the Teams icon in the dock and select Quit. By fully shutting down and reopening the app, you can often fix freezing or unresponsive issues and get back to collaborating seamlessly with your team.

Additional Tips for Optimizing Microsoft Teams

– Improve the network quality by ensuring a stable internet connection and disabling any unnecessary bandwidth-consuming applications.

Check network quality

To ensure a smooth experience with Microsoft Teams, it is crucial to check the network quality. A high-quality connection between your company’s network and Microsoft Teams is essential for optimal media quality during calls and meetings.

This involves assessing network performance, optimizing network settings, and managing bandwidth effectively. By monitoring service health and utilizing tools for call and meeting quality monitoring, you can identify any issues that may affect the network connection and take necessary steps to improve internet connectivity for better call quality in Microsoft Teams.

Implementing Quality of Service (QoS) allows you to prioritize real-time network traffic like voice or video, ensuring a seamless communication experience.

Address missing features

To address missing features in Microsoft Teams, there are a few steps you can take. First, make sure that your version of Microsoft Teams is up to date by checking for updates. This will ensure that you have the latest features and bug fixes.

If you’re still missing certain features after updating, it might be helpful to troubleshoot any issues with your installation. You can try reinstalling Microsoft Teams to see if that resolves the problem.

Additionally, clearing the Teams cache can sometimes help restore missing features.

Remember to also check if there are any known limitations or compatibility issues related to the feature you’re trying to use. It’s possible that some features may not be available on certain devices or operating systems.

Troubleshoot camera and microphone on Mac

To troubleshoot camera and microphone issues on a Mac when using Microsoft Teams, there are a few simple steps you can take. First, make sure that Microsoft Teams has access to your camera and microphone in the privacy settings of your device.

Additionally, check if any other programs or applications are currently using the camera, as this could be causing conflicts. If the problem persists, consider reinstalling Microsoft Teams and restarting your computer before trying again.

Remember to also check for any available updates for both macOS and Microsoft Teams itself. By following these troubleshooting steps, you should be able to resolve any camera or microphone issues when using Microsoft Teams on your Mac device.

Force quit frozen Teams

If you’re experiencing issues with Microsoft Teams freezing or becoming unresponsive, force quitting the application can help resolve the problem. On Windows, simply right-click the Teams icon in the taskbar and select Quit to fully exit the program.

Mac users can right-click on the Teams app in the dock, hold down Option, and then click Force Quit. By completely shutting down Teams and then reopening it, you can often eliminate any freezing or slow performance issues that you may be encountering.

Accessing Microsoft Teams OneNote

Accessing Microsoft Teams OneNote is a valuable way to streamline workflow and enhance collaboration within your team. By integrating with other Office 365 software, Microsoft OneNote allows for seamless communication and connectivity.

Disabling graphics acceleration can make OneNote faster, while optimizing notebooks in Microsoft 365 can address sync issues caused by large storage files. Giving access to OneNote in Teams is simple and efficient, allowing for easy team collaboration.

Bringing OneNote notebooks into Teams further enhances the functionality of both platforms, creating a more productive and efficient work environment. For more information and support on utilizing Microsoft Teams OneNote effectively, consult the community forum and blog provided by Microsoft Teams.


In conclusion, knowing how to restart Microsoft Teams is essential for troubleshooting and resolving common issues. By following the steps outlined in this blog post, users can easily sign out, clear cache, force quit, and reinstall Teams to resolve any problems they may encounter.

Additionally, optimizing network quality and addressing missing features can further enhance the overall experience with Microsoft Teams. Restarting Teams is a simple yet effective solution that can help ensure smooth operation of the application.