How To Enable Request Control In Microsoft Teams

Struggling to take the reins in your Microsoft Teams meetings? The “Request Control” feature allows you to command control of another’s screen, fostering more efficient and interactive collaboration.

This article will walk you through the steps on enabling this handy tool, ensuring you maximize its potential benefits. Ready to boost your remote meeting game? Let’s dive right in.

Key Takeaways

  • The “Request Control” feature in Microsoft Teams allows users to command control of another person’s screen during meetings, enhancing collaboration and interaction.
  • To enable request control, sign in to the Teams Admin Center, navigate to the Meeting Policies section, and access the Content Sharing settings.
  • Request control can be enabled for both internal team members and external participants by adjusting the settings in the Teams Admin Center.
  • Troubleshooting steps include checking settings and permissions, updating Microsoft Teams, clearing cache and cookies, disabling conflicting applications, checking network connection, and seeking additional support from IT or Microsoft resources.

How to Enable Request Control in Microsoft Teams

To enable the “Request Control” feature in Microsoft Teams, sign in to the Teams Admin Center and access the Content Sharing settings.

Activating the request control feature

The request control feature in Microsoft Teams can be a game-changer for collaboration and interaction during online meetings. To activate this useful feature, follow these simple steps:

  1. Begin by signing into the Teams Admin Center. This central location is your hub for controlling various settings and features within Microsoft Teams.
  2. Once signed in, navigate to the Meeting Policies section. This can be found within the Admin Center’s main dashboard.
  3. In the Meeting Policies section, select Global (Org – wide default). Choosing this option will apply your changes across the entire organization.
  4. Now, it’s time to access the Content Sharing settings. Here, you’ll find options related to control over shared content during meetings.
  5. Look for an option that says “Allow an external participant to give or request control”. Checking this box will enable the request control feature for external participants as well.
  6. Lastly, click on Save Changes to secure your new settings.

Managing who can present and request control

In Microsoft Teams, determining who can present and request control during a meeting is made easy through its intuitive interface. Here are the steps to manage these permissions:

  1. Visit the Teams Admin Center.
  2. Navigate to Meetings, then click on Meeting Policies.
  3. From there, select Global (Org – wide default).
  4. Find the section labeled Content Sharing settings.
  5. Adjust the settings based on your desired outcome for presentations and control requests.

Enabling request control for external users

Enabling request control for external users in Microsoft Teams allows for increased collaboration, especially with individuals outside the organization. Here are straightforward steps to do so:

  1. Begin by signing into the Teams Admin Center in the Microsoft Admin Center.
  2. Next, navigate to Meetings found under the settings options.
  3. One of these settings is enabling remote control, select this option and activate it.
  4. Now go back to the main settings page and find the option that allows you to enable external participants to give or request control.
  5. Simply turn the slider to its “On” position.

Benefits and Uses of Request Control in Teams Meetings

Enabling request control in Microsoft Teams meetings enhances collaboration and interaction among participants.

Enhances collaboration and interaction

Request control in Microsoft Teams enhances collaboration and interaction during meetings by allowing users to manage who can present and request control. With this feature, participants can seamlessly share their screen and give control to others, facilitating dynamic discussions and real-time collaborations.

This not only promotes active engagement but also enables smoother teamwork as participants can actively contribute, provide feedback, and collaborate on shared content. Whether it’s brainstorming ideas, giving presentations or demonstrations, or providing remote assistance, the request control feature in Microsoft Teams empowers users to work together efficiently and effectively.

Allows for seamless remote control and assistance

The request control feature in Microsoft Teams allows for seamless remote control and assistance during online meetings. With this feature, participants can easily share their screens and grant control to others, enabling them to remotely access and navigate their computer.

This is especially useful when collaborating on presentations or troubleshooting technical issues, as it allows team members to provide real-time support and assistance from anywhere.

Whether it’s guiding someone through a process or taking over the screen to demonstrate a concept, request control in Microsoft Teams enhances collaboration by providing a smooth and interactive experience for all participants.

Facilitates effective presentations and demonstrations

The Request Control feature in Microsoft Teams meetings plays a crucial role in facilitating effective presentations and demonstrations. With this feature, participants can take control of shared content, allowing them to navigate through slides, documents, or applications seamlessly.

This enhances the overall meeting experience by enabling presenters to showcase their ideas more effectively while actively engaging with their audience. By granting access to attendees to remotely control and interact with shared content, Request Control empowers presenters to deliver dynamic and interactive presentations that captivate their audience’s attention.

Whether it’s highlighting specific points on a slide or demonstrating software functionalities in real-time, Request Control ensures that presentations and demonstrations are impactful and engaging.

Troubleshooting Request Control Issues

In case of any issues with the “Request Control” feature in Microsoft Teams, users can troubleshoot by checking their settings and permissions, resolving common problems and errors, and seeking additional support and resources.

Read on to learn more about troubleshooting solutions for a seamless experience with request control in Teams meetings.

Ensuring proper settings and permissions

To troubleshoot request control issues in Microsoft Teams and ensure proper functioning, follow these steps:

  1. Check settings and permissions: Verify that the request control feature is enabled in the Teams settings. Ensure that the necessary permissions are granted to allow users to request and give control during meetings.
  2. Manage settings for request control: In the Teams admin center, navigate to Meeting policies and select the appropriate policy. Enable or disable the option to allow participants to request control. You can also specify whether external users can request control.
  3. Give control in Teams: During a meeting, click on the “Share” button in the top bar of the meeting window. Select “Give Control” from the drop-down menu. Choose the participant you want to grant control to.
  4. Share screen before giving control: Before giving someone else control, make sure you are sharing your screen or a specific application. This allows them to take over and interact with your shared content.
  5. Give control from the top bar: If you don’t want to share your screen, you can give someone else control directly from the top bar of the meeting window by selecting their name and choosing “Give Control.”
  6. Grant presenter access: To allow a participant full presenter access during a Teams meeting, right-click on their name in the participant list and select “Make Presenter.” This grants them permission to present content, share files, and use other collaboration features.

Resolving common problems and errors

To resolve common problems and errors related to request control in Microsoft Teams, you can follow these troubleshooting steps:

  1. Check settings and permissions: Ensure that you have the necessary permissions to request control and that the feature is enabled in your organization’s Teams settings.
  2. Update Microsoft Teams: Make sure that you are using the latest version of Microsoft Teams, as updates often include bug fixes and improvements to request control functionality.
  3. Restart Microsoft Teams: Sometimes, simply restarting the Teams application can help resolve any temporary glitches or issues with request control.
  4. Clear cache and cookies: Clearing your browser cache and cookies can help eliminate any stored data that may be causing conflicts with request control.
  5. Disable conflicting applications: Some third-party applications or browser extensions may interfere with the functioning of request control in Teams. Try disabling these apps temporarily to see if it resolves the issue.
  6. Check network connection: A stable internet connection is crucial for smooth operation of request control in Microsoft Teams. Ensure that you have a reliable network connection and consider switching to a different Wi-Fi network if needed.
  7. Contact IT support: If the problem persists, reach out to your organization’s IT support for further assistance. They can check system logs, troubleshoot specific issues, or provide additional resources tailored to your organization’s setup.

Seeking additional support and resources

If you encounter any issues with request control in Microsoft Teams, there are several ways to seek additional support and resources. Here are some options to consider:

  1. Check the Microsoft Teams Help Center: The Microsoft Teams Help Center is a comprehensive resource that provides answers to frequently asked questions and troubleshooting guides. You can search for specific topics related to request control or browse through the available articles to find solutions.
  2. Visit the Microsoft Community: The Microsoft Community is an online forum where users can ask questions and get help from other community members and experts. You can post your question or concern about request control, and someone from the community might be able to provide guidance or solutions.
  3. Contact Microsoft Support: If you’re unable to find a solution through self-help resources, you can contact Microsoft Support directly. They have dedicated technical support teams who can assist you with troubleshooting request control issues in Microsoft Teams.
  4. Attend Microsoft Teams Webinars: Microsoft often conducts webinars and virtual events where they cover different features and functionalities of Teams, including request control. Participating in these sessions can provide valuable insights and tips on how to resolve any issues you may be facing.
  5. Engage with the Microsoft Teams User Community: There are various user groups, forums, and social media communities where users discuss their experiences with Teams and share information about common issues and workarounds. Engaging with these communities can help you connect with other users facing similar challenges and learn from their experiences.


Enabling the “Request Control” feature in Microsoft Teams is a simple process that can greatly enhance collaboration and interaction during meetings. By granting users the ability to request control of screens, Teams promotes seamless remote control and assistance, as well as effective presentations and demonstrations.

Troubleshooting any issues that may arise with request control settings ensures a smooth experience for all participants. With this powerful feature at your fingertips, you can elevate your virtual meetings to new heights with Microsoft Teams.