How To Enable Open With Explorer In SharePoint

SharePoint offers the “Open with Explorer” feature that allows users to access and manage documents seamlessly. However, enabling this feature requires following specific steps and troubleshooting common issues.

To enable the “Open with Explorer” feature in SharePoint, there are several troubleshooting steps that can be followed. The feature is not supported in Google Chrome, Mozilla Firefox, or on the Mac platform. It is recommended to use the newer OneDrive sync client for syncing SharePoint files instead.

To troubleshoot common issues with the “Open with Explorer” command, the first step is to ensure that you are authenticated to Microsoft 365. This can be done by signing in to the SharePoint Online site using your Microsoft 365 work or school account credentials and selecting the “Keep me signed in” check box.

Another method is to use a persistent cookie by enabling the UsePersistentCookiesForExplorerView parameter in the SharePoint Online Management Shell. This allows SharePoint to issue a special cookie that allows the “Open with Explorer” feature to work even if the “Keep me signed in” check box is not selected.

It is also important to add the SharePoint Online or Open with Explorer URL to your trusted sites zone in Internet Explorer. This can be done by going to Internet Options, selecting the Security tab, and adding the URL to the Trusted sites list.

Additionally, it is recommended to check the status of the WebClient service and make sure that the latest Windows updates are applied. If the WebClient service is not running, it can be started by going to the Services menu and selecting Start.

For users who are using Microsoft Edge, there is a workaround available. By going to More Tools in Edge with the SharePoint page loaded, selecting Reload in Internet Explorer Mode, and then selecting “Open with Explorer,” the feature can be accessed.

Overall, enabling the “Open with Explorer” feature in SharePoint involves authentication, configuring trusted sites, checking the WebClient service, and making sure the appropriate updates and settings are applied.

Troubleshooting Steps for Enabling “Open with Explorer”

To enable the “Open with Explorer” feature in SharePoint, it is essential to follow specific troubleshooting steps to ensure smooth functioning. Authentication, configuring trusted sites, and checking the WebClient service are crucial aspects to consider.

The first step is to ensure that you are authenticated to Microsoft 365. Sign in to the SharePoint Online site using your Microsoft 365 work or school account credentials and select the “Keep me signed in” check box.

Another method is to enable the UsePersistentCookiesForExplorerView parameter in the SharePoint Online Management Shell, which allows SharePoint to issue a special cookie for the “Open with Explorer” feature to work even if the “Keep me signed in” option is not selected.

In addition, add the SharePoint Online or Open with Explorer URL to your trusted sites zone in Internet Explorer. Go to Internet Options, select the Security tab, and add the URL to the Trusted sites list.

Ensure that the WebClient service is running and up to date with the latest Windows updates. If the service is not running, start it by going to the Services menu and selecting Start.

For Microsoft Edge users, there is a workaround available. With the SharePoint page loaded, go to More Tools in Edge, select Reload in Internet Explorer Mode, and then choose “Open with Explorer” to access the feature.

By following these troubleshooting steps and ensuring the appropriate settings are applied, you can enable the “Open with Explorer” feature in SharePoint and streamline your document management process.

Meet the Author

Abdul Rahim has been working in Information Technology for over two decades. Learn how Abdul got his start as a Tech Blogger , and why he decided to start this Software blog. If you want to send Abdul a quick message, then visit his contact page here.