How To Enable Gifs In Microsoft Teams

Experiencing trouble with sending GIFs in Microsoft Teams? You’re not alone! Many users are faced with this common dilemma due to a variety of reasons including disabled settings and outdated apps.

This quick guide will walk you through simple measures to enable GIFs and ensure your Microsoft Teams experience is as engaging and interactive as possible. Ready to bring some fun into your virtual workspace? Let’s dive right in!

Key Takeaways

  • Disabled GIF option in Settings can be adjusted by tweaking Messaging Policies.
  • Clearing the app cache can help resolve missing GIFs in Microsoft Teams.
  • Enabling hardware acceleration improves GIF display and loading speed.
  • Optional connected experiences need to be enabled for access to GIFs.
  • To enable GIFs, go to “Settings”, select “Manage team”, expand the “Fun” section, and toggle on the GIF feature.
  • Updating Microsoft Teams regularly can fix bugs affecting GIF functionality.

Reasons for Missing GIFs in Microsoft Teams

There are several reasons why GIFs may be missing in Microsoft Teams, including disabled GIF options in Settings, the need to clear app cache, disabled hardware acceleration, and optional connected experience not enabled.

Disabled GIF option in Settings

The disappearance of the GIF option in Microsoft Teams can often be traced back to a simple oversight— the Disabled GIF feature within Settings. This preference might have been changed accidentally or by organization admins adhering to specific communication policies.

Adjustments need to be made in Messaging Policies, either by tweaking the global policy or creating an entirely new one. While some users may experience this issue on their iPhones, it’s commonly related to computer-based applications like Microsoft Teams.

Solutions include toggling on the optional connected experience and clearing your browser cache, but these strategies aren’t always guaranteed fixes for every instance of missing visuals or disabled animated images.

App cache needs clearing

Storing data in the app cache is a common practice that enhances user experience by speeding up the load times. However, over time, this storage space can become cluttered with outdated or unnecessary information, affecting the performance of Microsoft Teams.

This situation often leads to problems with GIFs or images not displaying properly.

To resolve missing GIFs in Microsoft Teams, clearing the app cache might be necessary. The process involves navigating through settings and deleting temporary files that could be causing issues.

After successfully clearing your app’s cache, you may need to relaunch Teams for changes to take effect. This simple yet effective step plays a crucial role in fixing issues related to the display of images and particularly helps in resolving missing GIFs on MS-Teams.

Hardware acceleration disabled

A common culprit of missing GIFs in Microsoft Teams is the disabling of hardware acceleration. This critical feature plays an integral role in loading images, including animated ones like GIFs.

Having it switched off can lead to Microsoft Teams chat GIFs going missing or not appearing during your chatting sessions. The solution is pretty straightforward – you need to re-enable this function.

Dive into Settings, select General and then uncheck the box that disables GPU hardware acceleration. By toggling on this key feature, you’re likely to resolve any issues relating to absent image thumbnails and non-auto-playing GIFs, bringing back your beloved animations into your conversations.

Optional connected experience not enabled

If you find that GIFs are missing in Microsoft Teams, one possible reason could be that the Optional Connected Experiences feature has not been enabled. This can cause the GIF option to disappear from Teams on mobile, desktop, and web.

In order to enjoy animated images in your Teams chats, make sure to enable the Optional Connected Experiences feature. By doing so, you’ll ensure that GIFs can be easily accessed and shared within your team conversations.

How to Enable GIFs in Microsoft Teams

To enable GIFs in Microsoft Teams, go to the Settings menu and click on “Manage team” next to your team name. From there, expand the “Fun” section and toggle on the GIF feature. Discover how to troubleshoot missing GIFs and customize your experience in our comprehensive guide.

Enable GIF option in Settings

To enable GIFs in Microsoft Teams, follow these steps:

  1. Click on the three – dot icon next to your team name on the left side of the screen.
  2. Select “Manage team” from the dropdown menu.
  3. Click on “Settings” and expand the “Fun” section.
  4. Look for the option that says “Enable GIFs” and toggle it on.

Enable hardware acceleration

To enable GIFs in Microsoft Teams, you can activate the hardware acceleration feature. This will help resolve any issues with GIFs not displaying properly or appearing as links. Follow these steps:

  1. Click on the three-dot icon in the top-right corner of Microsoft Teams.
  2. Select “Settings” from the dropdown menu.
  3. In the settings menu, navigate to the “General” tab.
  4. Scroll down and find the option for “Disable GPU hardware acceleration.”
  5. Uncheck this box to enable hardware acceleration.

Enable Optional connected experience

To enable GIFs in Microsoft Teams, you need to enable the Optional connected experience. Follow these steps:

  1. Open Microsoft Teams and sign in to your account.
  2. Click on your profile picture or initials in the top right corner of the app.
  3. From the dropdown menu, select “Settings”.
  4. In the Settings window, click on “Privacy” in the left – hand sidebar.
  5. Scroll down and find the “Optional connected experiences” section.
  6. Toggle the switch next to “Allow Giphy integration and suggestions in conversations” to ON.

Clear app cache

Clearing the app cache in Microsoft Teams can help resolve issues with GIFs not working properly. Here’s how to clear the app cache:

  1. Go to the Microsoft Teams app on your device.
  2. Click on your profile picture or initials at the top right corner of the screen.
  3. From the drop – down menu, select “Settings.”
  4. In the Settings menu, navigate to the “General” tab.
  5. Scroll down and click on “Clear cache” under the “Troubleshooting” section.
  6. A confirmation prompt will appear asking if you want to clear the app cache. Click on “Clear” to proceed.

Clear browsing data

To enable GIFs in Microsoft Teams, you may need to clear your browsing data. This can help resolve any issues that may be preventing the display or sending of animated images. Here’s how you can clear your browsing data:

  1. Open your preferred web browser (such as Google Chrome, Mozilla Firefox, or Microsoft Edge).
  2. Click on the menu icon in the top – right corner of the browser window (usually represented by three dots or lines).
  3. Select “Settings” from the dropdown menu.
  4. Scroll down and click on “Privacy and security” or a similar option.
  5. Look for the “Clear browsing data” section and click on it.
  6. Choose the time range for which you want to clear your browsing data (e.g., “Last hour,” “Last 24 hours,” “All time”).
  7. Make sure the option for “Cookies and other site data” is selected.
  8. You can also select other types of browsing data you want to clear, such as cached images or files.
  9. Click on the “Clear data” button to remove this information from your browser.

Sign out and log in again

To resolve the issue of missing GIFs in Microsoft Teams, one simple solution is to sign out and log back into your account. This can help refresh the app and restore any missing features. Here are the steps:

  1. Click on your profile picture or initials at the top right corner of the Teams window.
  2. Select “Sign out” from the drop – down menu.
  3. Once you’re signed out, close the Microsoft Teams application completely.
  4. Open Teams again and enter your login credentials to sign back in.

Troubleshooting Tips for Missing GIFs

To troubleshoot missing GIFs in Microsoft Teams, first check your organization’s policies to ensure they allow the use of GIFs. If necessary, contact your organization admin or team owner for assistance.

Additionally, make sure you have the latest version of Microsoft Teams installed as updates often include bug fixes and improvements related to GIF functionality.

Check organization policies

It’s important to check your organization’s policies when troubleshooting missing GIFs in Microsoft Teams. Sometimes, organizations have restrictions or settings that disable certain features, including GIFs.

These policies can prevent you from seeing and using GIFs in Teams chats. To address this issue, reach out to your organization admin or team owner to understand if there are any specific policies in place that may be affecting the availability of GIFs.

By checking organization policies, you can gain insights into any limitations imposed by your organization and work towards resolving the issue accordingly.

Contact organization admin or team owner

If you’re facing issues with missing GIFs in Microsoft Teams, reaching out to your organization admin or team owner can be a helpful solution. They have the authority to enable or disable users’ ability to search and send animated GIF images in Team Chat.

By contacting them, you can inform them about the problem and request their assistance in resolving it. Whether it’s a technical glitch or an organizational policy affecting the availability of GIFs, involving your organization admin or team owner will ensure that appropriate actions are taken to address this issue effectively.

Remember that communication is key when encountering any problems, so don’t hesitate to reach out for support if you need it.

Update Microsoft Teams to the latest version

To ensure that you have the latest features and bug fixes, it’s important to update your Microsoft Teams app to the latest version. Here are the steps to update Microsoft Teams:

  1. Open your Microsoft Teams app.
  2. Click on your profile picture or initials in the top – right corner of the screen.
  3. From the drop – down menu, select “Check for updates.”
  4. If an update is available, click on “Update” to start the process.
  5. Wait for the update to download and install. This may take a few minutes depending on your internet connection speed.
  6. Once the update is complete, you may need to restart Microsoft Teams for the changes to take effect.


Enabling GIFs in Microsoft Teams is a simple process that can enhance your communication and add some fun to your conversations. By following the steps outlined above, you can quickly activate the GIF feature, troubleshoot any issues, and start using animated images in Teams.

Get ready to express yourself with a wide range of GIFs and make your chats more engaging than ever before!

Meet the Author

Abdul Rahim has been working in Information Technology for over two decades. Learn how Abdul got his start as a Tech Blogger , and why he decided to start this Software blog. If you want to send Abdul a quick message, then visit his contact page here.