How To Clear Microsoft Teams Cache

Are you dealing with slow performance or unexpected crashes on your Microsoft Teams app? One often overlooked solution to these common problems is clearing your Microsoft Teams cache.

This blog post will guide you through the simple steps of ridding your device of outdated cache data, leading to a smoother and faster Teams experience. Don’t let sluggishness hinder your productivity; delve in and discover an easy fix!

Key Takeaways

  • Clearing Microsoft Teams cache can significantly improve the app’s performance by removing unnecessary files and data that may be causing lag or crashes.
  • Regularly clearing the cache can resolve syncing issues, ensuring that your messages and files are consistently up to date across all devices.
  • Clearing the cache can also fix display errors in Microsoft Teams, improving how the platform is rendered on your screen and enhancing your overall user experience.

How to Clear Microsoft Teams Cache on PC and Mac

To clear the Microsoft Teams cache on PC and Mac, sign out of Teams and quit the application. Then, navigate to the appropriate folders in Windows Explorer or the Library folder on Mac to delete the cached files.

Clear Teams cache on Windows

Firstly, you’ll need to close the Teams app before proceeding. You can achieve this by right-clicking the Teams icon in the taskbar and selecting Quit. With the Teams app fully closed, it’s time to purge the cache. Press the Windows key + R, which prompts a ‘Run’ dialogue box. Type “%appdata%\Microsoft” in this box and click OK to navigate directly into the Microsoft folder.

Clear Teams cache on Mac

Clearing the cache on your Mac for Microsoft Teams is a straightforward procedure that can significantly enhance your app performance. Follow these simple steps:

  1. Start by fully closing Microsoft Teams. Right-click the Teams icon on your dock and select ‘Quit’, or use the command (⌘) – Q shortcut.
  2. Once closed, open a Finder window, click ‘Go’ at the top of the screen, then select ‘Go to Folder’.
  3. In this menu, navigate to the cache folder where Microsoft Teams stores its data.
  4. Inside this folder, you’ll find an entry titled “Microsoft Teams Identity Cache.
  5. Right – click on this entry and select ‘Delete “Microsoft Teams Identities Cache”‘ from the context menu.
  6. By following these steps, you have successfully cleared your Microsoft Teams cache on Mac.

How to Clear Microsoft Teams Cache on Mobile Devices

To clear the Microsoft Teams cache on mobile devices, follow these steps: Clearing Teams cache on iPhone is as simple as going to Settings > General > Storage > Teams > Offload App.

On Android, go to Settings > Apps & notifications > App info > Teams > Storage and tap on Clear Cache.

Clear Teams cache on iPhone

Enhancing the performance of your Microsoft Teams app on your iPhone can be achieved by regularly clearing the cache. Here’s a quick guide on how to do it:

  1. Access “Settings” directly from your device’s home screen.
  2. Scroll down and select “General”.
  3. Tap on “iPhone Storage”.
  4. Within the list of apps, locate and select “Microsoft Teams”.
  5. You’ll see an option labeled ‘Offload App’, but we’re interested in ‘Clear Cache’.
  6. Confirm by tapping on “Clear Cache”.

Clear Teams cache on Android

Clearing the Microsoft Teams cache on your Android device can help improve the app’s performance and resolve any syncing issues or display errors you may be experiencing. Here are the steps to clear the Teams cache on Android:

  1. Open the Settings app on your Android device.
  2. Tap on “Storage” or “Storage & USB” (the exact name may vary depending on your device).
  3. Look for “Apps” or “Application Manager” and select it.
  4. Scroll through the list of apps until you find “Teams.” Tap on it to open its settings.
  5. Select “Storage & cache” or a similar option that allows you to manage storage for the Teams app.
  6. You should see an option to clear the cache. Tap on it to proceed.
  7. A confirmation prompt may appear, asking if you want to clear the Teams cache. Confirm your choice.

Benefits of Clearing Microsoft Teams Cache

Clearing Microsoft Teams cache provides several benefits, including improved performance, resolution of syncing issues, and fixing display errors.

Improved performance

Clearing the cache in Microsoft Teams can have a significant impact on its performance. By removing unnecessary files and data that may be slowing down the application, you can experience improved speed and functionality.

Cache clearing helps optimize Microsoft Teams to run more smoothly, reducing lag time between actions and improving overall user experience. This process resolves performance issues such as freezing or crashing, allowing for seamless collaboration with your team.

Additionally, by forcing Teams to redownload fresh files, any display errors or syncing problems can also be fixed through cache clearing. Boost the efficiency of Microsoft Teams by regularly managing its cache for enhanced productivity and smoother operation.

Resolves syncing issues

Clearing the Microsoft Teams cache can effectively resolve syncing issues, ensuring that your messages and files are consistently up to date across all devices. Syncing problems can be frustrating, causing delays in communication and collaboration.

By clearing the cache, you remove any corrupt or outdated data that could be causing these issues. This simple solution not only enhances the overall performance of Microsoft Teams but also ensures a seamless experience for users who rely on real-time synchronization for their work.

Don’t let sync problems slow you down – clear the Teams cache and stay connected effortlessly.

Fixes display errors

Clearing the cache for Microsoft Teams can help fix display errors that you may encounter while using the platform. When the cache becomes overloaded with temporary data and files, it can cause glitches and inconsistencies in how Teams is displayed on your screen.

By clearing the cache, you remove these accumulated files and allow Teams to function properly, ensuring that all elements are correctly rendered. This simple solution can greatly improve your overall experience with Microsoft Teams by resolving any display errors that may be hindering your productivity.


In conclusion, clearing the cache in Microsoft Teams is a simple yet effective solution to improve performance and resolve issues. Whether you’re using PC, Mac, or mobile devices, following the steps mentioned in this guide will help ensure smooth operation and enhance your Teams experience.

Don’t let cached files slow you down – clear them out and enjoy seamless collaboration with Microsoft Teams.

Meet the Author

Abdul Rahim has been working in Information Technology for over two decades. Learn how Abdul got his start as a Tech Blogger , and why he decided to start this Software blog. If you want to send Abdul a quick message, then visit his contact page here.