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11 Best Fixes: Google Chrome Goes Black Issue

Chrome users! We have a new issue to deal with; The black screen. There have been several online communities with questions about how to fix the Google Chrome goes black when launched issue.

It is only fair for us to know the solutions and share them with you. We made this article to fix the Google Chrome goes black issue. Check the article out below!

Factors responsible for the Google Chrome Goes Black Issue

  • ​Outdated graphics driver
  • Enabled hardware acceleration for the browser
  • Corrupt cache files for Google Chrome
  • Browser bugs and glitches
  • Out-of-date Chrome browser
  • Incompatible window size

Solutions for the Google Chrome black screen problem

  1. Adjust the Window size
  2. Turn off Hardware Acceleration
  3. Deactivate the Chrome flags
  4. Remove the Chrome Browser Extensions
  5. Remove and Reinstall the Chrome browser
  6. Try with a different Browser
  7. Launch Chrome in compatibility mode
  8. Delete the Chrome GPUCache Folder
  9. Download updates for Google Chrome
  10. Update the GPU driver
  11. Reset Chrome to the default

Fixing the Google Chrome Black Screen Issue

Adjust the Window size

Most of the time, this issue is caused by the size of the window. It is not unknown that the program windows open on your device can be resized. But when it comes to browsers, the website interface may not be able to adjust itself. If this is the case with the website you are trying to load, the window could go black. 

To fix this, you will have to adjust the window size on your desktop. 

  • Click on the Maximize window at the top-right corner of the browser window.
Maximize window
  • Move the cursor to the edges of the browser window.
  • When you see the resize pointer arrow, click on it and drag it to adjust the window.
Resize window option for chrome browser
  • If you are moving the window back to its original size, double-click on the title bar.
Move to fill screen

Turn off Hardware Acceleration

The steps to disable hardware acceleration are given below – 

  • Run Chrome and pen the three-dot menu icon in your top-right corner. 
Settings option in Chrome menu
System settings in Chrome
  • Locate the Use hardware acceleration when possible slider this window and disable it. 
System settings window in Chrome browserr
  • Then, click on the Relaunch button. This will reboot your browser.
  • Open the browser again and search for chrome://gpu. This will display the status of all GPU related-settings on your browser’s GPU report menu.
GPU report

Deactivate the Chrome flags

You will find this procedure helpful if you are trying to disable Chrome flags – 

  • Bring the chrome://flags/ page up on your Chrome browser. This will take you to the Chrome flags section.
Flags page on Chrome
  • With help from the search bar on top, look for all experiments related to ‘GPU’ and ‘rendering’.
Experiments page
  • Disable all of them with help of the drop-down menu to their right sides. 
Disabled option for experiment
  • Relaunch the browser to save these changes. 

You can enable them again if the experiment does not affect your browser’s performance. 

Remove the Chrome Browser Extensions

Getting rid of problematic plugins is very easy, with the method below – 

  • Click on the three-dot icon at the upper-right corner of your browser.
  • Select the More Tools option from the pop-down menu.
More tools option with Extensions menu
  • Choose the Extensions option. A page with all the enabled browser extensions will appear. 
  •  Locate the extension that you want to remove and click on the Remove button.
Remove option for browser extensions
  • Confirm this through the prompt that appears to disable plugins from the browser. 

Remove and Reinstall the Chrome browser

  • Press Windows + S on your keyboard to open the search bar.
  • Search for Add or remove programs and click on the best search result. 
Add or remove programs search results
  • In the Settings sub-window that appears, use the search bar to locate the Chrome browser. You can also scroll down to it. 
  • Click on the Google Chrome section to expand it.
Uninstall option for Google Chrome
  • Now, choose the Uninstall option to launch the Google Chrome uninstall wizard. 
  • Once the program has been cleared, download Google Chrome from a different browser again. 
Download Chrome page

You can also find the same option in the Control Panel too. 

Try with a different Browser

To check if the problem is with the browser, there is a solution that will help you. Alternating to a different browser will help locate the source of the error. If the website loads in a different browser, try reinstalling Chrome.

Launch Chrome in compatibility mode

  • Locate a Google Chrome shortcut.
  • Right-click on it to open a pop-up. Choose Open File Location.
Open file location option in pop-up menu
  • In the File Explorer window, locate the Chrome application.
Chrome browser
  • Right-click on the application and select the Properties option. 
Properties option for Chrome
  • Go to the Compatibility tab. Check the Run this program in compatibility for option.
Run as Admin option
  • Save these changes by clicking on Apply and then, OK.

Delete the Chrome GPUCache Folder

Follow the steps below to clear the cache files for the Chrome browser – 

  • Push the Windows and E keys to launch the File Explorer window.
  • Go to this directory –

C:\Users\%username%\AppData\Local\Google\Chrome\User Data\ShaderCache 

Shader cache directory
  • Click once on the GPUCache folder to select it. Then, push the delete key to remove the folder along with its contents.
GPU cache folder contents
  • Reboot your browser to save these changes. 

The GPUcache folder appears immediately after rebooting but with clean, uncorrupted files, this time. Also, you can delete the Disable-GPU folder in the Program files for deleting it. 

Note: Sometimes, you might have to unhide the AppData folder on your File Explorer to access it. 

Download updates for Google Chrome

  • Open the Chrome browser.
  • In the address bar, type in – chrome://settings/help and run command by hitting Enter.
Chrome settings with checking updates
  • This should launch a search for updates. If not, you can click on the Check now option to start the search.
  • If there are available updates, install them and restart your browser.

Alternatively, searching for a chrome update or using any relevant terms in your search will show you the same results. 

Update the GPU driver

  • Launch the Device Manager (devmgmt.msc) window.
devmgmt.msc command
  • Click on the Display Adapters section to expand it.
Display adapters section
  • Locate your GPU option and right-click on it.
Update driver option
  • From the pop-up menu, click on the Update driver option.
  • When the Update wizard appears, click on the Search automatically for drivers option. This will prompt your system to run a search for available device driver software. 
Search automatically for drivers option
  • When there are available drivers, they will be downloaded automatically.
  • To install them, you just have to reboot your device.

Alternatively, you can use interface applications like the GeForce Experience or Radeon Adrenalin to get updates.

Reset Chrome to the default

The last solution for you is to reset your Chrome browser. Use the steps below –

  • Bring the Google Chrome window up and click on the address bar.
  • Search for the following – chrome://settings/reset
Reset chrome settings
  • Choose the Reset settings to their original defaults option.
Reset settings popup
  • In the small pop-up dialog box that appears, choose the Restore settings option.

Once you confirm this decision, you will lose all extensions, shortcuts, cookies, and changes you made to your browser.

Note: On older browser versions, you will see only the Reset button.

In addition, you can use the Clean-up section to remove malware from your Chrome browser. 

If none of the solutions work, you can add a No Sandbox parameter to the Chrome browser. We do not recommend this solution, however. If none of the above solutions work for you, contact the Google Chrome support team for more help.