How To Get A Refund For Your App And In-App Purchases

The Google Play Store and the App Store each have many apps. Many of them are free, but there are also plenty that is not. In-app purchases can be made to get additional features or content in some apps, even if they are offered for free.

I will describe how to Get a Refund for your App and In-app Purchases from Apple and Google. Refund requests for either in-app purchases or purchased apps follow the same procedure. Users often receive their money within a week when Apple or Google confirms the refund.

How to Get a Refund for your App and In-app Purchases In iOS Devices

1. Get an App Store refund on your iPhone or iPad
2. Get an App Store refund via the web
3. Get an App Store refund on Mac

1. Get an App Store refund on your iPhone or iPad

Apple hasn’t incorporated a refund request feature into iOS apps like the App Store or iTunes Store. If you’d like, you can at least begin the procedure there. The procedure to Get a Refund for your App and In-app Purchases for the App Store is shown below.

• Open the App Store application.
• To view your account, tap on your photo in the top right corner. This will be your initials if you don’t have a photo set.
• Click Purchased. If Family Sharing is enabled, you must select My Purchases or the name of the family member who made the purchase you want to return.

• Select the app for which you desire a refund by tapping it.
• Click Report a Problem by navigating to the bottom of the app’s listing. 

• Safari will redirect you to Apple’s refund page.

• Utilize your Apple ID username and password to log in to the Apple website.
• Choose Request a refund from the drop-down option.

• From the selection in the drop-down menu, choose the reason for your refund request.
• After selecting Next, select Submit.
• Within a few days, Apple should respond to you regarding the status of your refund request.
• The last option to submit your claim will be grayed out if the item you choose is not eligible for a refund.

2. Get an App Store refund via the web

Instead of being integrated directly into any of Apple’s in-app stores, the refund mechanism is web-based. You might as well begin the refund procedure there and now.

This procedure is the same whether you use the browser on your iPhone, iPad, or Mac. Within a few days, Apple should respond regarding your refund request. To Get a Refund for your App and In-app Purchases, follow these steps.

• Visit the Report a Support page for Apple. 
• Use your Apple ID username and password to log in.

• Choose Request a refund from the drop-down option.

• From the selection in the drop-down menu, choose the justification for your refund request.
• Click Next.
• From the list of purchases, pick the item for which you want a refund.
• Tap “Submit.”

3. Get an App Store refund on Mac.

Get a Refund for your App and In-app Purchases from iTunes or the App Store on your Mac or Windows computer. You can begin the procedure in one of Apple’s storefront apps, but to finish it, the process will boot you out to a web browser.

• You can begin the process using the Music, TV, or Books applications, but the instructions listed below are for the Mac App Store.
• Start the App Store program.
• To view your account, click on your picture. This will be your initials if you don’t have a photo set.
• A quicker way to access your account in the Music and TV apps is to click Account in the menu and choose Account settings.

• Select the application for which you want a refund.
• Select “Report a Problem” from the app’s listing as you scroll. Then, Safari will redirect you to Apple’s refund page.

• Utilize your Apple ID username and password to log in to the Apple website.
• Choose Request a refund from the drop-down option.
• From the selection in the drop-down menu, choose the justification for your refund request.

• After selecting Next, select Submit.
• Within a few days, Apple should let you know if your refund has been granted.

How to Get a Refund for your App and In-app Purchases In Android Devices

1. How to refund an app/game from the Play Store
2. Get Refund For In-App Purchases And Subscriptions
3. Report And Refund For Google Play Charges
4. Get A Refund For The Google Play Movies, Tv, And Books

1. Refund an app/game from the Google Play Store

Get a Refund for your App and In-app Purchases from the Play Store. It is the simplest way to get a Google Play refund for a recently purchased app or game. 

You must make a refund request within two hours after making a straight Play Store app purchase for an app or game. You can ask Google for one within 48 hours. Both approaches are effective for unintended purchases.

Get a refund within two hours of purchase.

• Open the Google Play Store on your phone, then find the account you want a refund for.
• Select “help and feedback from” from the menu. 

• Tap the “Request a refund from google play” button to confirm.

• Under the description, type “I want a refund” and choose from the options given.

• Refund processing will take place in the Play Store, and the app page will update. It will appear as if you never purchased it.

Refund Above The Two-Hour Window

• Visit Google Play’s refund request link.

• Click the “Refund Request” button.
• You can follow the steps on the form. Simply adhere to the website’s instructions. It ought should take five minutes or so.
• The processing of your refund by Google should subsequently take one to four business days.
• If Google notices abuse, it may reject your request. You’ll need to contact Google directly if that occurs.

2. Get a Refund For In-App Purchases And Subscriptions

Most in-app purchases don’t qualify for refunds unless there is a specific problem. Refunding subscriptions might be challenging as well. The procedure mentioned above is your best option. However, it does not ensure a complete return.

• Visit the link for Google Play’s refund request. To request a refund, click the button.
• Fill out the form as Google instructs. The form also comes with instructions.
• Make sure to choose the in-app purchase you want to get refunded when you arrive.
• Make sure your request for a refund is well-articulated.

• When using a full web browser on a PC, Visit the Google Play order history page.
• Locate the in-app purchase that’s giving you problems.
• To report a problem, use the button. Next, select an item from the drop-down menu.
• Choose a justification for your refund request. You may be asked to describe your problem through Google Play. When you’re finished, click the Submit button.

3. Report And Refund For Google Play Charges

You are not required to follow the normal 48-hour limit for unrecognized transactions. According to Google, you must submit your claim 120 days from the purchase date.

Someone will access your computer or payment data and compel your account to make an unintentional purchase. Google has a complete webpage for reporting charges you don’t recognize. 

• Go to the report page.
• Press the button to report an unauthorized transaction.

• According to the form’s instructions, complete the form. You’ll need roughly 10 minutes to complete it.
• Google could need some time to make a judgment, and you might be contacted through email to provide more information.

4. Get A Refund For The Google Play Movies, Tv, And Books

Books, TV shows, and movies all have a slightly different return procedures. You cannot find a refund button as you can in applications or games. 

If you haven’t watched or read the purchased book, TV show, or movie, Google Play provides you a week to ask for a refund.

• Search through your order history for the item you want to get reimbursed.
• Click the option “problem with purchase” next to the disputed purchase.

• Select your justification for a refund by tapping the Select an option drop-down menu.

• Google prompts you to express the problem.
• As per Google regulation, Google must decide within 24 hours and issue your reimbursement within four days.

Conclusion

You can ask Apple for a refund if you have an issue with any media you’ve purchased from iTunes or the App Store, including music, movies, TV shows, books, and apps. Similarly, you can get a refund from the Google play store. 

There are numerous reasons for wanting a refund for a purchase. I have explained how to get a refund for your App and In-app Purchases in both AppStore and play store. Follow these methods and get your money back.