Microsoft Edge has been around for a while, but it’s still a new browser, especially with its recent Chromium redesign. As a result, there are still bugs to fix, new controls to get used to, and issues to debug.
For instance, occasionally, websites may not load properly or may render pages very slowly. Microsoft Edge may crash upon startup, display error messages without any explanation of the issue, or not even open at all.
Additionally, you can experience difficulties synchronizing favorites, passwords, and other data if you’re using the browser with a Microsoft account, among other concerns.
This article outlines typical problems along with quick fixes for common microsoft edge problems that will help you get back on track.
fixes for common microsoft edge problems
Problem: Microsoft Edge runs slowly, has trouble loading pages, or cannot connect
The first solution for the common Microsoft Edge problem is to check for any updates. Installing the latest recent software and drivers on your computer may help to address the problem.
- Search for and open Windows Update settings on Windows.
- Click the Check for updates button. If any updates are available, they will be installed automatically.
- If necessary, restart your computer after the updates have been installed.
Open the Advanced options menu to get further Windows Update settings.
- Click Advanced settings in the Windows Update box.
- You may manage the distribution and installation of updates under the Update settings section:
- To have the computer automatically update other Microsoft products’ disks and programs when you update Windows, turn on Receive updates for other Microsoft products when you update Windows.
- When an update requires a restart, restart this device as soon as possible.
The next possible solution is to scan for damaged system files. Run a system scan to look for any damaged system files.
- Right-click Start and then choose Windows PowerShell (Admin).
- Click Yes if a User Account Control popup appears.
- Enter sfc/scannow on the Administrator: Windows PowerShell command line and click Enter.
- The System File Checker searches for and restores faulty or missing system files. This procedure might take several minutes.
Try using Microsoft Edge again after the scan is finished. If the problem persists, proceed to the next step.
The last solution is to clear the browsing data. Clearing your internet history may help Microsoft Edge work better.
- Click the More icon in the Microsoft Edge browser, then Settings, and finally Privacy & security.
- Click Choose what to clear in the Clear browsing data section.
- Clear the boxes next to Browsing history, Cookies and stored website data, and Cached data and files.
Problem: All online pages have a problem and will not load
- To solve this issue, the first solution is to delete your saved website data and then try reloading Edge again.
- Check that proxy support is not enabled. Click “…” to open the Settings drop-down menu, then select ‘System and Performance’. Next, under System and performance, select the ‘Open Your Computer’s Proxy Settings’ button and ensure that all proxy toggles are set to Off.
Problem: Edge’s internet frequently disconnects or fails to connect
- If your device isn’t connected to the internet, check that your router is working.
- You would be unable to access Edge if you upgraded to Windows 10 or 11 using unsupported VPN software; you may need to update your software or replace your VPN.
- Numerous things can go wrong with your connection. See what Microsoft has to say about “Why can’t I get online” on the troubleshooting page.
Problem: Not able to find favorites or downloads
- Go to the taskbar and select the Hub button, which features a partial star and three lines.
- To view your current favorites, click on it and select the star-shaped Favorites button on the rolled-out panel.
- By selecting Import Favorites from the Settings menu in the Favorites panel, you can also choose to download your previous bookmarks from another browser.
- Choose which browser to import from and what data to import in the Import Browser Data box that appears.
- You can view your Download history by clicking the “down” arrow button while you’re on the Hub panel.
Problem: Passwords not working in Edge
Run the Windows Store Apps troubleshooter if your website credentials are not working.
- In Windows, go for and open the Control Panel.
- Type Troubleshooting into the Control Panel Search area, then click Troubleshooting.
- Select Hardware and Sound in the Troubleshooting box, then Windows Store Apps.
- Click next.
- If the troubleshooter finds any issues, follow the instructions on the screen.
- Close the troubleshooter after it has finished.
Problem: Edge is stuck in an infinite loop
The System File Checker tool in Windows 10 can be used to look for these errors.
- To access the Windows PowerShell (Admin) option on the menu, right-click on the Start button or use your keyboard’s Windows key + X combination.
- Type “SFC /scannow” in the Prompt box and press Enter. Select the Windows Terminal in Windows 11 (Admin). Type “SFC / scannow” in the Prompt box and press Enter. This will fix any system file errors that might be giving you problems.
- Use the search bar on your desktop to look up System Restore.
If you can’t get out of an endless loop of pop-ups, or if browser windows refuse to close, you’ll need to force-close Microsoft Edge.
- To do so, press Ctrl + Alt + Del to bring up a screen with an option to launch Windows 10’s Task Manager; alternatively, you can access the same program by typing “task manager” into the taskbar’s search field.
- In any case, go to the Processes tab, select Microsoft Edge from the list, and click the End Task button in the bottom right corner.
Problem: Text in Edge is too small
- You can change the text size of an open webpage by pressing Ctrl+ or Ctrl-, or by opening the “…” menu and adjusting the Zoom setting.
- To change the font size in Reading View, click once on the converted page to bring up the Reading View toolbar.
Problem: Can’t save web pages with Edge
- Check if there is a directly save option by trying to right-click on the web page itself. The website may also be added to your favorites.
- The Edge toolbar has a little pen and paper symbol. The Web Note tool will now be shown, and a new toolbar with a floppy disk-shaped Save Web Note button will appear on the right. By clicking the button, you may make any changes you’d like and save the page to your computer.
Problem: I can’t get sound on Edge
The tab could be muted if you’re using Windows 10 Build 17035 or later.
- To check if the Mute Tab option is selected, right-click on the browser tab.
Problem: YouTube and other video sites aren’t working in Edge
- By selecting Settings from the “…” button, try removing different Edge data. Cache files can then be deleted by clicking Choose What to Clear under Clear browser data. Then restart Edge.
- Make sure Windows is up to date and install the most recent graphics card or integrated graphics drivers
- If that doesn’t work, enter “Control Panel” into the Start button’s search box and choose the listed result to launch the desktop application.
- Click View Network Status and the tasks mentioned in the Network and Internet Section after the window has shown.
- You must click the Internet Options link in the bottom-left corner, followed by the Advanced tab in the resulting Internet Properties box.
- Use Software Rendering rather Than GPU Rendering will be shown first on the results page. Usually left unchecked, click the box to enable it, restart the computer, and check to see whether the issue is resolved.
- If the YouTube website isn’t showing up properly in the browser, you may be using Microsoft Edge and the site’s new design.
- On YouTube, click on your profile picture and then select the Restore old YouTube option from the drop-down box.
Problem: Push notifications aren’t working
- First, make sure notifications are enabled. To open the Settings app, click the Start button on Windows 10 and then choose the gear symbol.
- After the page has loaded, select Notifications & actions from the list on the left, then scroll down to the Notifications section to confirm that they are turned on.
- Go to System > Notifications on Windows 11. To check if Microsoft Edge is turned on, scroll down even further to the Get notifications from these senders area.
If a particular website isn’t sending out notifications, the browser may already be blocking it.
- Open Microsoft Edge and click the “…” button.
- From there, select Settings, followed by Cookies and Site Permissions.
- Go to the Site Permissions area from there, then scroll down to All Permissions, followed by Notifications.
Problem: Autofill isn’t working properly
- If your autofill information is not appearing, go to the “…” button, pick Settings from the drop-down menu at the bottom, click Profiles, and then click Personal info under Your Profile.
- Ensure that the toggles for Save and Fill Custom Info and Save and Fill Basic Info are both switched on.
- Check your installed extensions to determine if they are interfering with autofill data. Click the “…” button on the browser to access your extensions.
Problem: The browser randomly crashes
This common Microsoft Edge Problem is faced mostly by users.
- The first apparent solution is to ensure that you are running the most recent version of Windows 10 or Windows 11, as well as Microsoft Edge.
- To find out, open the Settings app, go to the Update & Security section, and then select the Check for updates option.
- Browser crashes may or may not be caused by a cache problem.
- Click the “…” button, then Settings, and finally the Clear Browsing Data section. You may clear the browser history, cookies, stored website data, cached data, and other items by selecting the Choose What to Clear option.
Problem: Too many pop-up windows
- This might be due to malware. Scan your machine using your antivirus software or Microsoft’s built-in Windows Defender client.
- Install an ad-blocking browser plugin. AdBlock, Adguard AdBlock, AdBlocker Ultimate, uBlock Origin, and others are available on the Microsoft Store.
- Clearing the cache may also be beneficial.
Problem: The Home page keeps changing
- This, like the pop-up issue, may be traced back to malware. Scan your machine using your antivirus software or Microsoft’s built-in Windows Defender client.
- Installed extensions might potentially cause this issue. Disable the extensions one by one to see which one is causing the error.
Problem: Important tabs keep falling asleep
- The solution is to change how tabs sleep: Navigate to Settings, then System and Performance, and then to the Optimize Performance area.
- You may disable sleeping tabs here, but for the greatest speed, construct a whitelist by navigating to Never Put These Tabs to Sleep and choosing Add. Enter the URLs that you need to stay active.
Problem: Edge isn’t syncing across devices
- Check for Edge updates and restart the browser to see if this resolves your problem.
- If the problem persists or worsens, Select Profiles from the Settings menu.
- Locate your profile, click the three-dot icon, and then pick Remove. Make a new profile and see if it solves your problem.
The methods listed above are most likely to assist you in resolving common Microsoft Edge problems. If the problem persists, we recommend uninstalling the current version of Microsoft Edge and reinstalling it.
However, because the browser requires internet connectivity, you may experience page loading, sync, and other issues as a consequence of networking and other issues due to your device or network settings, which may necessitate additional procedures.
If that fails, you can try installing different browsers for your PC, such as Google Chrome, Firefox, or Opera.