10 Fixes For This Site Can’t Be Reached Error in Google Chrome

The Google Chrome error “This Site Can’t Be Reached” is a prevalent problem for Google Chrome users. The issue with this error is that it has a variety of error codes. Err connection refused, Server DNS server addresses could not be located, and DNS PROBE FINISHED NXDOMAIN is the most prevalent error code associated with the This Site Can’t Be Reached problem. Each of these error codes has a different meaning, but there is no one-size-fits-all remedy for all of them. 

A DNS breakdown occurs when the DNS address is misconfigured, or the Windows DNS client is not running. So, without further ado, let’s see how to fix the problem on Google Chrome by following the steps stated below.

How To Resolve The Error “this site can’t be reached” In Google Chrome

If you have a Mac computer or an Android smartphone, scroll down to the bottom of the page to see the ways accessible for those devices. This Site Can’t Be Reached the following methods can solve the problem. 

  1. Restart DNS Client
  2. Reset TCP/IP
  3. Change Ipv4 DNS Address
  4. Clear Your Browser Cache
  5. Run Network Troubleshooter
  6. Reset Chrome Flags Settings.
  7. Reinstall Your Network Driver
  8. Update Wireless Adapter Drivers
  9. Reset Google Chrome Browser
  10. Reinstalling Chrome

1. Restart DNS client

One of the first stages in resolving the This Site Can’t Be Reached Chrome problem is to restart DNS Client Service. To restart DNS Client Service, follow these steps:

  • To launch the Services window, use Windows Key + R, then type “services.msc” and press Enter.
services.msc
  • Scroll down to the “Network Store Interface Service” section (Press N to easily find it).
  • Restart Network Store Interface Service by right-clicking on it.
Restart Network Store Interface Service
  • In the services list, repeat the process for DNS clients and DHCP clients.
restart DNS clients and DHCP clients
  • Now that the DNS client has restarted, see whether you can resolve the “This site can’t be reached” issue in Google Chrome.

2. Reset TCP/IP

  • Right-clicking on the Windows Button. Select “Windows Powershell (Admin)” from the context menu 
    • Note: If you don’t see Powershell(Admin), open Command Prompt and follow the exact instructions.
  • Now, one by one, type the following commands, pressing Enter after each one:
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
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Reset TCP/IP
  • Once the command has been properly executed, a notice stating “flushed the DNS resolver cache” will appear on your screen.
Reset TCP/IP
  • If the above-given commands did not solve the problem, try the following commands one at a time, pressing Enter after each one:
    • “netsh int IP set DNS.”
    • “netsh winsock reset”
  • To save your changes, restart your computer.

3. Change IPv4 DNS Address

IPv4 DNS is typically set to obtain DNS client addresses automatically. Also, by DNS server address provided by your Internet Service Provider. These can sometimes result in the “This Site Can’t Be Reached” Chrome Error. You might try changing it to the Google DNS server address, which should solve your problem. Here’s how to go about it:

  • Press and hold down Windows Key + R key at the same time.
  • Now type “ncpa.cpl” into the box and click OK. Alternatively, open a network and sharing center. 
  • Now, right-click on Network Connection and choose Properties.
  • The Internet Connection Status window will now appear on the screen. Select the Properties button from the drop-down menu.
  • Look for the Internet Protocol Version 4 (TCP/IPv4) option in the Properties window’s Networking tab. Double-click on it.
Internet Protocol Version 4 (TCP/IPv4)
  • The option to manually set DNS Addresses is available here. Select Use the following DNS server IP address and enter the following DNS server addresses(public), as seen in the screenshot:
    • Preferred DNS server 8.8.8.8
    • Alternate DNS server 8.8.4.4 
Preferred DNS server 8.8.8.8
Alternate DNS server 8.8.4.4

Note: Before clicking the Ok button to apply DNS settings, make sure to select Validate settings upon leaving. The above server is a proxy server.

Return to Chrome and see whether the This Site Can’t Be Reached problem has been resolved for you.

4. Clear Your Browser Cache

Clearing your browser cache to see if corrupted cookie files cause the problem. It is one of the simplest ways to repair the “this site can’t be reached” error in Google Chrome.

  • On your computer, open Google Chrome, click the three dots in the top right-hand corner, 
Clear Your Browser Cache
  • Select the “more tools” option. Simply open your Google Chrome and press CTRL+SHIFT+DEL simultaneously.
  • Choose “all time” as the time range in the pop-up settings box. 
  • Erase your browsing history, cookies, and cached images using the clean data option.
Clear Your Browser Cache

5. Run Wireless Network Connection Troubleshooter

You can also use the network troubleshooter tool to locate and resolve your wireless network connection problems.

  • Open the run program module by typing “Run” into your computer’s search bar from the Start menu.
  • To open the network connections box, type ncpa.cpl into the run program.
  • In the network connections window, locate your Wi-Fi connection, right-click it, and select Diagnose.
network connections window, select diagnose
  • Allow the network troubleshooter program to run for a while. If it identifies a problem like “DHCP is not enabled for wireless network connection,” you’ll need to fix it as an administrator.
 network troubleshooter program
  • Click “Try repairs as an administrator” and then “Apply the Fix” on the following window.
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6. Reset Chrome Flags Settings.

  • Launch Google Chrome and put chrome:/flags/ into the address bar.
chrome:/flags/
  • Proceed with caution in the following window and click the “Reset all” option.
Reset all flags
  • Finally, restart your computer to implement the modifications and open Google Chrome.

7. Reinstall your Network driver

  • Open Device Manager, press Windows Key + R, then type devmgmt.msc and press Enter.
devmgmt.msc
  • Expand Network Adapters, then right-click and select Uninstall on your WiFi adapter.
  • To confirm, click Uninstall once more.
Reinstall your Network driver
  • Select Action from the Device Manager menu, then Scan for Hardware Changes.
  • When you reboot your computer, Windows will install the default drivers.

8. Update Wireless Adapter drivers

  • Use the Windows Key + R keyboard shortcut, type devmgmt.msc, and press Enter.
  • Select Update Driver from the Network Adapters menu by right-clicking on the wireless adapter.
Update Wireless Adapter drivers
  • Then select “search automatically for drivers” from the drop-down menu.
  • Click Next after selecting the most recent available driver from the list.
search automatically for drivers
  • Reboot your computer to save your modifications and check if you can resolve the Chrome issue “this site can’t be reached.”

9. Reset Google Chrome Browser

Reset Chrome browser note: Before you proceed with the Reset, make a backup of your Chrome data because it will erase all your preferences and data.

Follow the instructions below to return Google Chrome to its default settings:

  • Click on the three dots icon (top right corner).
  • From the menu that appears, select the chrome browser “Settings” option.
  • At the bottom of the browser Settings screen, scroll down and click Advanced.
  • Once you’ve selected Advanced, go to the left-hand side and select “Reset and clean up.” 
Reset and clean up
  • Select on the Restore settings to their original defaults under the “Reset and clean up” tab.
  • A dialogue window will pop up with all the information about what restoring Chrome settings will require.
  • After you’ve double-checked that you wish to restore Chrome’s default settings, click the Reset settings option.

10. Reinstalling Chrome

Reinstalling Google Chrome will wipe out all of your data, make a backup of your bookmarks, passwords, and settings, among other things.

  • To access Settings, press Windows Key + I, then select Apps.
  • Select Apps & Features from the left-hand menu.
  • Scroll down to discover Google Chrome in the right-hand side panel.
  • After selecting Google Chrome, click the Uninstall button.
Uninstall chrome
  • To ensure Chrome deletion, click the Uninstall button once again.
  • Reboot your PC after Chrome removal is complete to save your changes.
  • Download and Reinstall the latest version of Google Chrome once more.

What Does The “Site Can’t Be Reached” Error code?

This error message indicates that the website URL you are attempting to view is not reachable using your search query. While it’s possible that you just misspelled the website URL. It’s more likely that there’s an underlying issue with your domain name system (DNS) web server that has to be rectified or reset.

When This Error Occur And Why Does It Happen?

A DNS lookup failure is the most typical reason for the “this site can’t be reached” message to appear. The DNS network accesses websites via their domain name, which is the website URL you’re used to typing into your browser’s top search bar.

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When you press enter on your website browser, the browser will visit the website using its internet protocol address. The DNS network system translates it from the website domain name to the internet protocol address.

A DNS lookup failure occurs when the DNS servers are misconfigured or when the Windows DNS client isn’t working.

While this is the most common cause of the “this site can’t be reached” error, it can also occur for the following reasons:

  • Cookie corruption or out-of-date settings exist in your Google Chrome browser.
  • It’s time to fix your wireless network connection.
  • Your wireless adapters need to be replaced.
  • Your antivirus software is blocking the website.
  • Your DNS cache is out of date.

Conclusion 

Chrome is barely to blame when the error “This Site Cannot Be Reached” appears. And if that’s the case, your Chrome is most likely obsolete. To avoid this problem, always make sure you have the most recent version of Chrome installed on your computer.

Frequently Asked Questions

Why does Chrome say the site can’t be reached?

DNS is the network address that converts a website’s name to its internet address. The most common causes are a loss of internet connection or incorrectly configured internet or network settings. Another reason could be that Google Chrome is unable to load the webpage due to a firewall.

What does my phone say the site can’t be reached?

To fix this internet connection problem, you’ll need to modify your DNS servers. Because DNS servers could be the cause of the This Site Can’t Be Reached issue. You should first figure out which DNS you’re using and, if you haven’t already, try changing your computer’s DNS servers to open DNS or Google’s DNS.

Why does my Chromebook keep saying the site can’t be reached?

The most common answer for this error is a lack of Internet access or a misconfigured network. It could also be caused by a DNS server that isn’t responding or a firewall that prevents Google Chrome from connecting to the network.

How to fix a site that can’t be reached on Chrome?

If the Uninstall option is visible, the browser can be uninstalled. To reinstall Chrome, head to the official website and download “Google Chrome.” Simply press Install and wait for the browser to download and install on your Android smartphone.

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