10 Fixes For Razer Synapse Not Working on Windows

Is Razer Synapse Not Working on Windows? It’s a common problem faced by Razer users worldwide. Have you ever found yourself in a situation where your Razer Synapse stopped working unexpectedly? Are you frustrated and searching for solutions? You’re not alone. Many Razer users face similar issues and find it challenging to resolve the problem.

The article will provide you with a solution to the problem in just three simple steps. By following these steps, you can fix your Razer Synapse in no time. Razer Synapse is a vital tool for all Razer peripherals.

It allows you to customize settings for your Razer products and synchronize them with the cloud. Thus, if it stops working, it can be a significant inconvenience.

Before jumping into the solutions, let’s understand why the issue occurs and its common symptoms. For a better understanding, we sought the help of technical experts and gathered their insights. So, let’s dive in and fix the problem once and for all. So, sit back and relax; we’ve got you covered.

Try the below 10 Fixes For Razer Synapse Not Working on Windows

  1. Reinstall Razer Synapse
  2. Reinstall Razer Device Drivers
  3. Disable Razer Surround
  4. Update Windows Build
  5. Install the latest Microsoft .NET Framework
  6. Disable Windows Defender Firewall/Third-Party Antivirus
  7. End Task of Razer Synapse
  8. Rollback Razer Device Driver
  9. Remove Razer Temporary Files
  10. Install Missing Drivers

1. Reinstall Razer Synapse

See, there are chances that while downloading the supporting files of the razer synapse due to incomplete installation of the files. You may be getting this error – “Razer Synapse Not Working.”

So, to fix this issue, you can try reinstalling the Razer Synapse from the start after uninstalling the razer synapse with an error so that you don’t get confused between the newly installed razer synapse and the old one. 

After successfully uninstalling the corrupted razer synapse and all its supporting files, you can now proceed to the official website of razer synapse and download the freshest version of it.

Razer synapse official site

2. Reinstall Razer Device Drivers

If the issue advances, there could be chances that there’s no issue with your razer synapse application but with its supporting Razer device drivers.

Now, there could be two separate issues with the Razer device drivers. First, they are outdated, and you need to update them. And second, you need to reinstall them as they got corrupted.

To update the Razer drivers on Windows 10, you need to go to the settings and search for the device manager, and as you click on the device manager, a new window will pop out on your screen.

And from there, locate Razer devices, right-click on the Razer drivers, choose to uninstall the device, and uninstall those drivers. Once done, restart your PC.

search device manager
locate razer driver and uninstall it

All the drivers will be downloaded automatically by Windows. After this, try running the razer synapse once again.

3. Disable Razer Surround

Now, what if it doesn’t work too? If it doesn’t work, then you need to introduce a few more changes to make it work. Don’t feel discouraged. We’ll make it work.

Sometimes additional extensions could be a problem in Razer Synapse Not Working. To make sure that this is not the problem, look for the razer surround extension. If found installed, quickly uninstall it.

How to check? Here’s how –

Go to the settings, look for the Apps and Features option, search for the Razer Surround, and click uninstall if found. And if not, then this is not a hurdle in Razer Synapse Not Working issue.

search apps and features
uninstall razer surround

4. Update Windows Build

None of the above worked? Then you need to try reaching out to your Windows settings and check your Windows updates. If any updates need to be installed. Install and Reboot. After completing all the procedures, again try relaunching the razer synapse.

Checking for updates and updating your windows –

Go to the settings. There on the top, you’ll find the Windows update option, go and click it. Whatever updates are available, go and install them.

windows update
updating windows

5. Install the latest Microsoft .NET Framework

Razer Synapse is a sensitive application to use. You will require to set up all the required necessities to make it work efficiently. We are halfway to running the Razer Synapse. Have some patience. Now we need to set up an environment to run our application without any errors.

Razer Synapse demands you use the Microsoft .NET framework. Sometimes it does so to improve its efficiency. And to avoid any issues, let’s install the latest Microsoft .NET framework.

Follow download Microsoft .NET framework to download the latest version of the Microsoft .NET framework and download it.

download Microsoft .NET framework

Now we are one more step near to fix the Razer Synapse Not Working issue!

6. Disable Windows Defender Firewall/Third-Party Antivirus

Disabling third-party antivirus and firewall defenders might help you. As sometimes, these applications might prevent you from running razer synapse after finding it suspicious.

And to run the razer smoothly for you. You will require to disable these third-party antiviruses and firewalls from your PC.

And to do this, you need to open Windows settings. After opening windows settings, search Virus & Threat Protection and turn off the protection.

search virus and threats protection
disable protection

Now reinstall Razer and try launching it.

7. End Task of Razer Synapse

We’ve checked lots of things till now. If, till now, none of the above methods worked. Then, you may try troubleshooting the application and relaunching the razer back again. See, there’s no shortcut for it. You need to fulfill all the requirements to launch the razer synapse successfully.

So, now to troubleshoot the razer, you will need to follow the instructions given below:

  1. Search Task Manager in your windows. For this, you may go and write task manager on the search box of the taskbar. 
  2. Once found, open the Task Manager.
  3. Render for Razer Synapse.
  4. Right-click on the Razer Synapse process and click end task.
end task of razer synapse

Once the system ends the task, remove all the connected devices and the internet connection and reboot your PC.

8. Rollback Razer Device Driver

Hey, if it is still not working. Then, once try the rollback device driver. For this, you’ll need to Rollback Razer device driver.

To Rollback, the razer device follows these instructions – 

  1. Open the device manager from settings.
  2. Render the Razer device driver.
  3. Right-click on the driver and click properties.
  4. Select the driver, choose Roll Back Driver, and click OK.
roll back driver
  1. A new pop-up will show up on your screen. Click the YES button and complete the process. 

By doing this, you will jump back to the previous version of the Razer device driver.

9. Remove Razer Temporary Files

Removing the trash files is always a good option to go for any program. Sometimes this trash could cause problems for the application to run correctly. And to do this, you need to delete all the temporary files.

So, how to delete the trash?

Go to the search box in the taskbar and type Run. This run program will help you find all the temporary files stored on your PC. In the Run search %temp% and you’ll see a folder will open containing all the trash in your PC. Just select all and delete. And this will delete all the trash files on your PC.

search run
finding temp folder

10. Install Missing Drivers

By this time around, you must have done all the things you could do. Now the last issue that could be stopping your Razer synapse from running can be missing drivers. Try looking for the missing drivers and installing them.

You can do this by going to the device manager and checking out the installed drivers. Or you can use any software to do it for you. And finally, try relaunching the razer synapse application.

Meet the Author

Abdul Rahim has been working in Information Technology for over two decades. Learn how Abdul got his start as a Tech Blogger , and why he decided to start this Software blog. If you want to send Abdul a quick message, then visit his contact page here.