Ensuring the LoadRunner Citrix Agent is cleanly removed and re-installed
What are some things that can be checked on the Citrix server to ensure the LR Citrix Agent is cleanly removed and re-installed, if the Agent is upgraded or removed and re-installed?
Check the following:
– After removal by "Add/Remove Programs", check that old LR Citrix Agent installation folder/files are totally removed, by manually deleting any files in the LR Citrix Agent installation folder on the Citrix server.
– After the new LR Citrix Agent installation, check that the registry key contains only one mention of ctrxagentlauncher.exe with the correct path to new Agent folder:
– Additionally, check that this key contains only one reference to ctrxagent.exe: