On their Android devices, many people have two or more email apps installed. Android users have already outnumbered desktop email users when checking their emails on their mobile devices. It’s faster, easier, and handier to check your inbox on your phone.
The email app may cease working at any time. The program stops responding or displays error symbols on the screen. Here are the top ten techniques to fix the “email keeps halting or crashing issue” in the Android and iPhone email apps.
Methods To Fix Email Keeps Stopping Or Crashing On Android And iPhone
- Force Stop The App
- Sign Out Of Your Account And Clear The Cache
- Restart Your Device
- Update The App
- Uninstall Android System Webview Updates
- Uninstall The App
- Clear Data Of Email App
- Backup Your Files And Reset Your Phone
- Boot The Device Into Safe Mode
- Wipe Cache Partition
1. Force Stop The Email App
Android
Stop the Application
- If you want to close an app, the best option is to Swipe it away from the multitasking interface on Android.
- This process may vary significantly depending on your Android version and smartphone manufacturer.
- Swipe up from the bottom to the middle of the screen to navigate using a single horizontal line and a swipe-gesture mechanism.
- Swipe your finger up and away from the app you want to close.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
Force Stop The Application
A program would refuse to close normally or will leave other services running in the background. In certain cases, you can use the Android Settings app to close the program completely. On most Android devices, forcing an app to close can be accomplished in the following way:
- Open the Settings applications on your phone.
- Select Apps or Apps & Notifications from the drop-down menu.
- To see all open apps, you may need to select See all apps.
- To force an application to close, tap it.
- Select Force Stop from the drop-down menu.
- Select OK to confirm your decision.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
iOS Devices
Close Apps With Home Button
- iPhones include a feature that allows you to close apps. With the use of a Home Button
- To see your most recently used apps, double-click the Home button.
- Swipe left or right to locate the app you wish to close.
- To close the app, swipe up on the preview card.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
iPhones Close Apps Without a Home Button
- A separate set of gestures are utilized on iPhones without a Home button, including the App Switcher, and how to open apps are detected and closed.
- Swipe up from the bottom of the display on the iPhone’s Home screen, stop for a time while still pushing the screen, and then let go when the App Switcher displays.
- Swipe left and right through the various app cards to locate the app you wish to close.
- Close the app with a fast upward swipe.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
2. Sign Out Of The Account And Clear The App Cache
If your Android email keeps stalling, you should delete the cache and data in the Email app. This will clean up any corrupted data in your Email app and make it perform more smoothly.
To remove the cache and data of your Email app, follow the steps below.
- Select Storage from the Settings menu.
- Tap the Apps entry in the following list (Other Apps on Android 11 and earlier). This will bring up a list of the currently installed apps on your phone.
- Choose which app’s cache you’d like to remove. To check which apps take up the most space, select Sort by size from the three-dot menu in the top-right corner.
- Tap the Clear Cache option on the app’s information page.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
3. Restart Your Device
We all know that restarting an Android phone fixes a lot of problems. This may also fix the Email that keeps pausing on the Android problem.
- To repair the problem, follow the instructions below to restart your Android smartphone.
- Press and hold your device’s “Power” button until the Power OFF menu appears on the screen.
- From here, select “Restart.”
- To restart your smartphone, confirm the procedure.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
4. Update The Email App
Android
Update the App Manually
- Launch the Google Play Store application. Google Play is a search engine that allows you to search for
- Tap the profile icon in the top right corner.
- Select Manage apps & devices from the drop-down menu. “Update available” appears next to apps that have an update available.
- Update by pressing the Update button.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
Update the App Automatically
- Launch the Google Play Store application. Google Play is a search engine that allows you to search for
- Tap the profile icon in the top right corner.
- Select Manage apps & devices from the drop-down menu.
- Tap Manage, then look for the app you want to update automatically.
- Tap the app to go to the “Details” page.
- Tap More More on the app’s “Details” tab.
- Enable auto-update by checking the box.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
Apple iOS Devices
On Your iPhone Or Ipad, Manually Update Apps.
- Start by going to the App Store.
- At the top of the screen, tap your profile symbol.
- To see pending upgrades and release notes, scroll down. Tap Update after an app to update that app individually, or Update All to update all apps.
- A list of available updates for five separate apps is displayed on an iPhone.
- Find out what to do if an app on the iPhone or iPad won’t update.
- Now, check whether the “Email Keeps Stopping Issue” is fixed.
Update Apple iPhone Programs Manually.
- Start by going to the App Store.
- Click Updates in the sidebar.
- To update only that program, click Update Next to it, or click Update All.
- A list of available updates for three separate apps is displayed on a Mac.
- Contact the app developer if you didn’t download the app from the App Store and need help with updates.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
5. Uninstall Android System Webview Updates
Android Operating System WebView is a stripped-down version of Chrome that allows you to open links within your app rather than leaving it. This implies that when you click a link in an app, WebView will open as if it were the app’s built-in browser.
Not all apps may support it. This is why certain app links open in Chrome (or another browser) rather than in the app itself.
- Because the removal process varies based on your Android phone and version, there is no one-size-fits-all response to this subject.
- However, a few methods exist for uninstalling Android System Webview on various devices.
- On Android phones and tablets running Android 6.0 or above.
- Navigate to the “Settings -> Application Manager -> App Info -> Android System WebView.”
- Select Uninstall from the three lines in the top left corner of the screen.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
6. Uninstall The App
Apps that have been installed on your phone can be uninstalled. If you uninstall a paid program, you can reinstall it later without paying for it again. You can also turn off any pre-installed system apps.
Android
- Delete any programs you’ve installed.
- Go to Google Play and open the Google Play Store app.
- Tap the Profile icon in the top right corner.
- Then select Manage apps & devices from the drop-down menu.
- Select the app you wish to remove by tapping its name.
- Select Uninstall from the menu.
- You can reinstall an app after it has been deleted or disabled.
- You can reinstall an app you already purchased without paying for it again.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
Apple iPhone Device
Take An App Off The Home Screen
- Tap Remove App after touching and holding the app on the Home Screen.
- Remove it from the Home Screen to retain it in the App Library, or press Delete App to remove it from your iPhone.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
Remove An App From The App Store And The Home Screen.
- In the App Library, press and hold the app.
- Then select Delete App from the drop-down menu.
7. Clear Data Of Email App
If nothing works after emptying the email app cache, you should also wipe your data. The procedures are identical, with the distinction of selecting clear data rather than a clear cache.
- If your Android email keeps stalling, you should delete the cache and data in the Email app. This will clean up any corrupted data in your Email app and make it perform more smoothly.
- To remove the cache and data of your Email app, follow the steps below.
- Go to “Application Manager” or “Apps” in the “Settings” app on your phone.
- Now look for an Email app and open it.
- After that, select “Storage.”
- Then tap “Clear Data” and “Clear Cache” to clear the cache.
- Finally, press the OK key.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
8. Backup Your Files And Reset Your Phone
Normal Mode
From the Settings menu, you should be able to factory reset it. The procedure is identical across all manufacturers, considering that the phrasing on Android phones may differ slightly.
- The first thing you should do is navigate to the Settings menu.
- Swipe down from the top of the screen once or twice, then hit the gear symbol in the notification shade.
- Scroll down to “System” in the Settings menu. Look for “General Management” if you possess a Samsung.
- Expand the “Advanced” section and click “Reset Options.” “Reset” will appear for Samsung users.
- Look for “Erase All Data (Factory Reset)” or “Factory Data Reset” now.
- You’ll receive a warning that this operation will wipe out all of the data on your Android phone or tablet’s internal storage. The “Erase All Data” or “Reset” button should be pressed.
- To confirm that you wish to reset your phone, enter your lock pattern, PIN, or password, and then hit the button once more to complete the procedure.
- The device will reboot immediately, and the “erasing” animation will appear.
- The Android phone or tablet will reboot, prompting you to finish the setup procedure.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
Recovery Mode
- Make that the phone is turned off.
- Hold down the Power and Volume Down keys at the same time.
- Press them again and again until the screen appears.
- A screen will emerge with the word “Start,” pointing to the power button, text, and navigation directions.
- You may now navigate with the Volume keys and make selections with the Power button.
- Hold down the Volume Down button until Recovery Mode appears.
- To select it, press the Power button.
- When the phone restarts, it will display an Android robot in distress.
- Press and hold the Power button, then simultaneously press and hold the Volume Up button.
- Wipe data/factory reset should be highlighted using the Volume buttons.
- To pick the choice, press the Power button.
- Select Factory data reset to confirm, and then let the phone do its thing.
- Select Reboot system now when you’re finished.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
9. Boot The Device Into Safe Mode
If your installed program has a flaw, it may result in an error message or an email account that does not operate. Keeping your device in Safe mode will assist you in identifying the app that is causing the problem.
Safe mode disables all third-party apps save the Email account app, which is pre-installed. To put your device in safe mode, follow the steps below.
- For a few seconds, press and hold the Power and Volume Down buttons until the phone logo is displayed on the screen.
- Release the Power button, but keep the Volume Down button down.
- After that, your device will boot into Safe Mode, and you will be prompted to unlock it.
- Look for the Safe Mode lettering in the bottom left corner of the screen to see if it’s on.
- Open the Email app now to see if the problem has been resolved. If the problem is resolved, the installed app most likely has a flaw.
- Remember the program you just installed and uninstall it right away.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
10. Wipe Cache Partition
Android uses a system cache to load apps rapidly, which is kept in the cache partition. This cache can become corrupted during and after an upgrade, as well as for other causes. While this may appear innocuous initially, a damaged cache can lead to speed concerns and several other small annoyances.
If the system cache is corrupted, the error message or email not opening issue can also be the outcome. Removing the system cache can help your Android phone function better.
- To wipe the cache partition, follow the procedures below.
- Turn your phone off.
- Press and hold the Volume Up, Power, and Home keys simultaneously.
- When your device vibrates, let go of the Power button but keep the other two buttons pressed.
- Toggle the “wipe cache partition” option using the Volume Up and Down buttons.
- To select an option, press the Power button.
- After you’ve performed the preceding steps, select “Reboot system immediately” and tap the Power button to reboot your smartphone.
- Check whether the error notice “Unfortunately, Email has stopped” has vanished.
- Now, check if the “Email Keeps Stopping Or Crashing Issue” is fixed or not.
Conclusion
You get a signal that you’ve received an email, but when you open the app to view it, you’re faced with a message that says, “Unfortunately, Gmail has stopped.” You’re left unsure of what to do after the app fails.
If your Android email app keeps shutting down, force the app to close and restart your device. After that, erase the cache and reinstall the program. I’ve provided a total of ten solutions; try them all and see which one works best for you.