8 Ways to Fix E-8210604A Error Code

Sony’s PlayStation 4 is a great video game console. We can play games, watch videos, watch television, and listen to music. Download games and sign up for the online platform.

How to Fix E-8210604A Error Code on PlayStation 4 or 5?

When attempting to connect to the PlayStation 4 server, you may see the following error code. There has been an error. (E-8210604A). This error can happen for a variety of causes. Problems with the internet, user accounts, on-device, among other things.

Methods to fix E-8210604A Error On PS4 PS5 PS Plus

  1. Sign Out In The Playstation Network To Fix E-8210604a Playstation
  2. Change The Email With Your PlayStation Profile
  3. Top Your Wallet Before Making The Purchase
  4. Remove The Active Card To Fix Error E-8210604a Ps4
  5. Buy Through A Different Retailer
  6. Use Paypal To Make Payment
  7. Restart Your Router
  8. Reset Your Router

1. Sign Out In The Playstation Network To Fix E-8210604a Playstation

To begin, make sure a typical PlayStation Network glitch doesn’t cause the problem. The E-8210604A problem code is also affecting several users. They have confirmed that the issue has been resolved. Simply sign out of your PSN account and then login back in. Now, try purchasing a PlayStation Plus subscription.

  • Access the Settings menu from your PS4 console’s main panel.
  • In PS5, go to the top-right corner of the screen and select the gear icon (settings icon).
  • When you’re in the Settings menu, scroll down the list of options until you find the Users and Accounts option.
  • Then, from the available options, choose Other. After that, go to PlayStation Network and sign out.
  • Return to the login screen that was just displayed after you confirm the operation. Try purchasing the PS+ subscription again to check whether the issue has been resolved.

2. Change The Email With Your PlayStation Profile

This approach has reliably prevented the E-8210604A error in PS4 and PS5 users. You should be able to acquire a PS+ subscription without any problems. You must replace the email address linked with your PS Store profile with a Gmail address. Log into the account on PC or go straight to the PSN settings.

To get around the E-8210604A error, follow the steps below. Change the email address linked with your PlayStation Store account.

  • Sign in to Sony’s Account Management page using any web browser from a PC.
  • You’ll also require to enter the verification code if you’ve enabled 2-step verification.
  • On the left-hand side, select Security from the sidebar.
  • Go to the menu on the right side of the screen. Select Sign-in ID from the drop-down menu and select Edit (Email Address).
Change email address
  • Enter your new email address in the new window that just displayed, then click Save.
enter email address
  • An email will be sent to your new email address requesting you to confirm your unique Sign-in ID. Go to your Gmail inbox, locate the correct email, and click the Verify Now button within it.
  • Return to your console and use your new email account to log in. Check if the E-8210604A error has been fixed by retrying the purchase.

3. Top Your Wallet Before Making The Purchase

When you make a PS+ purchase on the PSN store, you’ll get the E-8210604A error, which is a card issuer denial. Following the scams, many banks have tightened their security standards around the PS Store.

Adding funds that you can later use to buy the PS+ subscription without paying with a credit card. To sign in to the PlayStation Store, follow the steps below. Add money to your account so that you can buy a PS+ subscription.

  • Access the PlayStation Store page using any browser on your PC or Mac.
  • Sign in with the same account that is causing the error code on your console by clicking the Sign In button.
  • In the corner (top-right) of the screen, click the account symbol.
  • From the context menu that just opened, select Payment Management.
  • Once you’ve set up a Payment Method, go to the right and click Add Funds.
  • Choose a funding method: 
  • Use one of your cards
  • Redeem a Pre-Paid Card option.
  • Repeat the PS+ subscription purchase once the funds have been successfully loaded to your PSN account.
  • Check whether the E-8210604A was effectively averted.

4. Remove The Active Card To Fix Error E-8210604a Ps4

The bank issuer has no longer completely authorized the credit or debit card you are attempting to use. You might be able to completely cure the problem by erasing your card from your PlayStation account.

It will be used to re-authorize the Card. In some circumstances, it may be successful in resolving the problem. To discover how to do so, follow the steps below:

  • Access the PlayStation Store page from a PC or a Mac.
  • Sign in with the same account that is causing the error code on your console by clicking the Sign In button.
  • In the corner (top-right) of the screen, click on your account symbol. From the context menu that just opened, select Payment Management.
  • If you have numerous cards, go under Payment Method to see which one is currently active.
payment methods
  • Click on the arrow near the CC card with Default written under the numerical value’s last digits.
  • Click the Remove button on the Credit Card / Debit Card Detail screen.
remove payment method
  • After the card has been removed, go to Payment Settings and click the Add Payment Button.
  • Add a Credit / Debit Card by clicking the Add a Credit / Debit Card option.
  • To add the same card that caused the error before, follow the on-screen instructions.
  • Retry purchasing a PS+ subscription when your card has been added again to see whether the problem has been resolved.

5. Buy Through A Different Retailer

This issue occurs when you try to renew or purchase a PSN subscription directly from your PS4 or PS5 console.

A PS+ subscription from Amazon will not cost you more money. There may be other internet businesses that will do the same for you. To get around the E-8210604A problem, don’t get your subscription via Sony’s online store.

To purchase and redeem a PS+ subscription from a third-party shop, follow the steps below:

  • Sign in to your account on your localized version of Amazon.
  • To search, type ‘PlayStation plus’ subscription into the top search bar and hit enter.
  • Scroll the list of results to find what you’re looking for. From the list of available options, select a PS+ membership that best suits your needs.
  • Before choosing Add to Cart, make sure you’ve chosen a legitimate edition.
  • Finally, complete the checkout process to complete the transaction.
  • After you’ve completed your purchase, you’ll receive a code that you can use on your Playstation console right away.

Use Your Ps4 Console To Redeem The Playstation Plus Code.

  • Open the PlayStation Store and scroll down to Redeem Codes using the menu on the left. Press X on your controller.
  • Type the 12-digit number you received from Amazon (or another merchant). Activate it, press Continue.
  • Wait for the confirmation notice after confirming to redeem the PS+ subscription code.
  • Your PlayStation Plus membership should be active. The E-8210604A error has been successfully averted.

6. Use Paypal To Make Payment

By purchasing through Paypal, the E-8210604A can be avoided entirely. Setting up Paypal to utilize the credit or debit card that was causing the problem.

  • To link your credit card to PayPal, follow the steps below. To circumvent the E-8210604A error, make the payment through it:
  • Access the Sony Entertainment Network page on a PC or Mac computer. Sign in with the same account that you’re having problems with.
  • From the menu handle on the left-hand side of the screen, select Payment Method (under Playstation Network).
  • To add a payment system, go to the right-hand side and click Add Payment Method.
  • To successfully connect your Paypal account to PSN, select Paypal and follow the on-screen directions.
  • Open a new tab in the browser and go to the Paypal Sign In page. Fill up your PayPal account information.
  • Go to the Paypal balance link and click it.
  • To link a card, go to the top of the Paypal balance page and select Link a card.
  • To add a credit card to Paypal, follow the on-screen instructions. To save it to your account, click Link Card.
  • Return to your Playstation system and repeat the process of adding the PS+ subscription to the checkout page.
  • Choose Paypal when you arrive at the page where you can choose your payment method. Without the same error code, the process should complete successfully.

7. Restart Your Router

There is no chance that this operation may disrupt your immediate Internet access. Begin by rebooting your router. It will delete any Internet Protocol and Transmission Control Protocol data that is currently saved.

  • Your network device should be reset.
  • To turn off the power, first, locate the power button and press it.
  • Wait 2 minutes or longer after disconnecting the power cable from the outlet.
  • It’s critical to disconnect the power after turning off your router. It provides adequate time for the power capacitors to deplete. Any network-related temp data is cleared.

8. Reset Your Router

Reset the router completely. Make sure a configuration or network-related cached data don’t cause the problem. It will return your router to its factory default settings. Any forwarded ports, prohibited objects, and other custom settings are included.

The presently saved credentials will be ‘lost’ if the router is restarted. You’ll need to start over with the PPPoE connection using the credentials provided by your ISP.

  • By locating the reset button, you may perform a router reset.
  • When you see it, press and hold it until all of the front LEDs begin to flash at the same time.
  • Reinsert the PPPoE credentials provided by the ISP to re-establish the internet connection.
  • Once internet service is restored, see if you can complete the PS+ subscription purchase.


The PlayStation 4 Error E-8210604A prevents you from connecting to the PlayStation 4 servers. You must carefully apply the provided answers to solve this issue.