Are you encountering the ‘DNS isn’t resolving error’ on your Xbox while playing games? If you are again and again coming across this error, then it could be interrupting your gaming session. But, this issue usually arises when you are using a wireless connection.
Your console resolves a DNS address to connect with the internet. Sometimes, it fails to do so. Hence, the reason why you are encountering such an error. So, if you are looking for workable solutions for the DNS Isn’t Resolving Xbox Server Names error, then do not go anywhere. Keep scrolling ahead, and you might get the solution to your current situation.
Solutions For DNS Isn’t Resolving Xbox Server Names
- Set DNS Manually
- Reboot The Console And Router
- Restore The Default Settings Of The Router
- Modify The Width Of Your Wifi Channel to 20 Mhz
- Try Using Wired Connection
Fix DNS Isn’t Resolving Xbox Server Names
1. Set DNS Manually
Consoles have default settings to set the DNS. But, that doesn’t mean that you can’t set the DNS with a manual process. Thus, if it’s an issue, you can fix it by resetting the DNS on your own.
You can set the address of Google for your Console’s DNS. But if changing these settings doesn’t fix the issue, you can change them anytime. So, to manually set the DNS to follow these instructions:
- Open your console and from the home page, go into the Settings.
- Under the console section, you will find the Network option. Tap on it.
- Now go to the Advanced Settings with the help of the direction pane on the left.
- Scroll to the bottom and choose the DNS Settings option. You will find it at the bottom and on the left side.
- From the DNS settings, choose the Manual option. Doing so will help you reset DNS settings on your own.
- Find the primary DNS address and switch it to 8.8.8. Hit the enter key on your keyboard to go to the next one.
- Type 8.4.4 in the secondary DNS address. To save the changes that you made, hit the enter key.
Connect your Xbox to the internet and see if the issue arises again. If it does, then move to the next solution.
2. Reboot The Console And Router
Since the root cause of DNS failure is connectivity, rebooting the console could fix it. This will reset all the settings and establish the connection. Ensure that you have placed your wifi router and console close enough to catch the signals.
Any obstruction in the way of the signals can cause low connectivity problems. Also, the method could be more effective if you disconnect all the power supply cables. A step by step guide to the process is below:
- Turn off your Xbox console by pressing down the Xbox logo button for 8 to 10 seconds.
- Once you are sure that you have switched off the console, disconnect the cables that supply power.
- While switching off the console also turns off the router as well. It would be better if you unplug the cables of the router too.
- Wait for 3 to 5 minutes. After that, plug in all the cables to their respective places.
- Turn on your router.
- Press the power button of your Xbox console and turn it on.
Connect your console to the internet connection and access the address again. If the error continues, then try following other solutions.
3. Restore The Default Settings Of The Router
Try to connect your console to another internet-connected device. You can do so by taking your console to your friend’s house and connecting it to their router. Doing this might help you identify whether the problem lies in your console or the router. If it’s the router, it might have incorrect settings or the wrong configuration.
Now, to fix it, all you have to do is reset your router to factory settings. Follow these simple steps to perform a factory reset:
- Long press the reset button of your wifi router. Usually, you can find the reset button at the back. Hold the reset button for around 10 to 12 seconds till the light flashes.
- Power on the router again by pressing the power button after a few minutes.
- Reconnect the console to the internet and check if it has fixed the error.
- If the above steps do not work on your router, then don’t worry. We have got you covered. Here is another simple way to perform a factory reset:
- Launch your browser and write your router’s IP address on the search bar. If you do not know your router’s IP address, then check the back or bottom of your router. Your router’s IP address must be there.
- To access your router’s settings, you will need to provide a username and password. If you didn’t set one by default, both the password and username should be admin.
- After you gain access, go to the Tools option and open the System Commands.
- There you will find the Restore Default Settings option. Tap on it to enable it. The process of factory reset will start.
When your router switches by default, connect it to your Xbox console to check if the error is no longer there.
4. Modify The Bandwidth Of Your Wifi Channel to 20 Mhz
If your router is not already set to 20Mhz, then you can fix this error by setting the router to the said MHz. Also, the low connectivity may result from the Mhz that your router is set to. Changing the width to 20Mhz can improve the connection drastically. So to modify your router’s channel width, you need to follow these steps:
- Press the Windows key and the R key together on your keyboard.
- A run dialogue box will display with an empty field. Type in IPconfig in the empty field and tap on the enter key on your keyboard.
- Remember the Default gateway number that displays on the screen. Or jot it down on paper in case you forget it.
- Open a browser on your computer system.
- Go to the URL bar. Type the default gateway number you had jotted down on a paper in the previous steps to remember.
- Tap on entering on your keyboard.
- A configuration page of your router will open.
- Now, go to the Wireless settings.
- Find the Channel Width option and tap on the drop-down menu.
- From the available option, select the 20Mhz one.
After applying the settings, connect your console with the wifi. Check if the error is still there or not. If the issue persists, then the issue resides in your console’s settings.
5. Try Using Wired Connection
As is already mentioned that the root cause of this error is poor connectivity. So, if you have tried out all the above methods and nothing has worked so far, try using USB cables.
Connect your router and console with a USB cable or any other wired device that works. Sharing the internet through cables can give you desired speed and robust connectivity.
This can eliminate the DNS resolution error for good. Not to mention, you can rest assured that you won’t face the same error in the future as well. But, if this also doesn’t work, your router or console might have some internal damage.
You can detect and fix such damages only with the help of a professional. Going to a service center would be the last call for you in such cases.
Conclusion – Xbox One DNS Server Not Resolving Names
DNS isn’t resolving is an error that occurs due to poor wireless connection. Thus, a wired connection should do the trick of fixing the issue. But if it doesn’t, try connecting your internet connection to another device. Ensure that your wifi router is not responsible for the said error. But, if it is the source of the error, try restarting it. Finally, if nothing works, the last resort is to take your console and get it checked by a professional. They might tell you the exact cause of the problem.
FAQs – Xbox Live Server Names DNS
What’s Causing DNS Not Resolving Xbox Server Names?
DNS isn’t resolving Xbox server names occurs when your Xbox fails to convert a valid address. In simple words, when the website address is valid, but your console fails to convert it into an IP address. As a result, you are unable to play games online. To solve this error, you need to check the connectivity.
How Can I Resolve The DNS Error?
DNS error occurs due to low connectivity. So, ensure that your internet connection has a strong signal. You can also try to restart your router to fix this error. Using USB cables to connect to the internet works the best in such cases.
What Is DNS Resolution Failure?
DNS resolution failure means when a server fails to convert a website address to an IP address. There could be several reasons for this to happen. The main one is when the server fails to recognize the address or hostname. But, all this usually happens because of poor or no internet connection.