8 Best Fixes: Disney Plus Stuck On Loading Screen

Are you annoyed when your screen gets stuck on the Disney Plus loading page? Are you searching for remedies to get you out of this misery? You don’t need to look anymore because you are in the right place.

This article will discuss why is screen struck at the Disney Plus loading page and what solutions or fixes are there that can solve this issue. Here you can get troubleshooting tips & tricks to solve this issue on any platform. It may be on Smart TV(Samsung), Roku, Firestick, Windows OS, Smartphones, or even solutions for PS4, PS5, and Xbox.

    Now let’s not procrastinate anymore, and let’s jump on this topic.

Disney Plus Stuck on Loading Screen

Why Is Disney Plus Not Loading?

First, let’s look into why your Disney Plus is stuck on the loading screen. Below is a list of major and minor reasons for the situation “Disney Plus Stuck On Loading Screen.”

  • Fault In Connection– The first reason that comes into the mind of most users is an unstable connection. A significant bandwidth connection is essential for Disney Plus to load smoothly. A fault in connection or poor network connection can lead to the above error. 
  • Corrupt Cache– Cache is storage built to facilitate faster page loading and storing user preference data. So a sound cache is essential for the smoother & quicker loading of a program. Disney Plus also takes advantage of this feature. But if Disney Plus’s cache & data files get corrupted, it can lead to the situation where your screen gets stuck on the loading page.
  • Incompatible With Internet Options & Router– Another case where Disney Plus gets stuck on the loading page is because of incompatibilities with your network settings.
  • Disney Plus Server Is Down– A server down status is a significant reason you face this loading issue. So before you move on to read the rest of the article, you may check the Server Status of Disney Plus online. You can also follow Disney Pls’s Twitter to catch up with the latest updates.

Check The Status Of The Internet Connection.

‘Connection might be slow’ this thought arises in the mind of most users when their Disney Plus is stuck on the loading screen. And it is a valid reason too. So the first thing you should do when your face the above issue is to check the status of the Internet connection. The following is a list of various tips & tricks.

  • Try running YouTube videos in 720p quality. You can get an instant result if the speed of the Internet connection is behind the issue.
  • Take an Internet speed test at the Speedtest.Net website.
  • Try connecting your Smart TV or any other device with the router using an Ethernet cable.
  • Try a different source on the Internet. You can switch to cellular data by connecting through a smartphone Hotspot. Or, you can also change your ISP. If the Disney Plus app usually runs, you can say that the Internet connection status is terrible. You can solve the issue by switching between different networks. This method is tested and approved by many users on the forum.
  • Try Power cycling your router. Power cycling will refresh your device and erase the minor glitches leading to heightened performance. 
  • If any of the above tips & tricks don’t work for your, contact your Internet Service Provider(ISP).

1. How To Fix Disney Plus Stuck On Loading Screen On Smart TV?

Power Cycle Your Smart TV

Suppose it’s a temporary bug or glitch causing the above issue. In that case, power cycling can vanquish this error effectively. Below is a step-by-step guide on power cycling your Smart TV correctly.

  • First, switch off the Smart TV, and unplug the cables, including the Power plug.
 Power plug
  • Press & hold the Power button for at least 15 seconds. Pressing the Power button will drain every iota of power in the TV.
  • Wait 5-10 minutes before you plug back all the cables.
  • Turn On your Smart TV.
  • Connect your TV with your router.

Check whether the screen still gets stuck on the loading page.

Power Cycle Your Router

Power cycling your router if the previous solution gives a negative result. Let’s look at the detailed process.

  • Switch Off both the TV and Router.
  • Unplug the power cable and Ethernet connection cable.
  • Press & hold the Power button for at least 20 seconds.
  • Wait for 5-10 minutes.
  • Plug cables back into their original position.
  • Turn On both the TV and router.
  • Connect your Smart TV with your router.

Check whether the screen still gets stuck on the loading page.

Reinstall The Disney Plus Application

Suppose the crux of the issue lies with the Disney Plus application; reinstalling the application is an effective way to erase all issues & errors. Moreover, this solution is universally applicable to multiple platforms. You can apply it to Roku, Samsun Smart TV, Android Devices(smartphones & TVs), etc. 

  • Uninstall or delete the Disney Plus app from your Smart TV.
  • Power Cycle your TV.
  • Reinstall the Disney Plus app(latest version) from the internet.

You can now log into your Disney account and check whether your TV screen is still stuck on the loading page.

2. How To Fix The Disney Plus Struck On Blue Loading Screen On Samsung Smart TV?

Power Cycle Your Samsung Smart TV

Get stuck at the loading screen? Don’t fret. Try power cycling your Samsung Smart TV. How To do this? Below is a simple 7-step process to complete this feat.

  • Switch Off your Samsung TV.
  • Unplug the cables.
  • Press & hold the Power button for at least 20 seconds.
  • Wait for 5-10 minutes.
  • Plug everything back into their respective position.
  • Turn On the TV.
  • Connect your Samsung TV to your Router.

Reset The Samsung Smart Hub

If the previous power cycling doesn’t work, try resetting your Samsung Smart Hub. If the fault lies with the Samsung TV, resetting will solve all errors.

  • Go to Samsun TV Home screen.
  • Open Settings.
  • Navigate to Support->Self Diagnosis.
  • Choose Reset Smart Hub.
Reset The Samsung Smart Hub
  • Launch the Disney Plus app after the Reset is complete and login to your Disney account.

Now check if the issue has been resolved or not.

3. How To Fix Disney Plus Stuck On Loading Screen On Firestick Or FireTV?

Restart Firestick & Wi-Fi Router

Restarting is a universal trick to fix temporary bugs & minor glitches on electronic devices. In this case, it will also show its magic. 

  • Press & hold the Power button of your router.
  • Release the button when the indicator light starts flashing altogether.
  • Again press & hold the Power button of Firestick.
  • Release it after 5-10seconds.
  • After restarting, connect Firestick to your router.

Now you can launch the Disney Plus app and check if this attempt has resolved the loading screen problem.

Reinstall The Disney Plus App

As discussed earlier in this article, reinstalling the Disney Plus App can effectively solve the issue on multiple platforms. The same solution is being iterated in this section. Reinstalling the Disney Plus App may solve the Firestick Loading screen stuck error. For a more detailed guide, scroll the page to the previous section.

Clear Disney Plus Cache & Data

A bloated or corrupt Disney Plus cache is another significant reason the screen gets stuck on the loading page. So clearing Disney Plus’s cache & data can effectively deal with this issue.

  • Navigate to Setting on Firestick.
  • Choose the Applications option.
  • Select Manage Installed Applications.
  • Search for the Disney Plus app on the list.
  • Select Disney Plus, then choose the Force Stop option.
  • Repeat the same process with the options “Clear cache” & “Clear Data.”

You can try to launch the Disney Plus app and log in to your Disney account. Check the status of the error. Does the attempt fix the stuck loading screen?

Disabling IPv6 Address In Your Network Settings

To resolve the loading screen problem, you can also try disabling the IPv6 in your router settings. There are some confirmed reports about the feasibility of this fix.

  • Note down the IP address on the back of your router.
  • Type in the router’s IP address in your web browser.
  • Login to your router’s web management page using your username & password.
  • Navigate to Settings-> Advanced settings-> IPv6.
  • Disable the IPv6 feature.
  • Save the settings and exit the web management page.

Launch the Disney Plus app and check whether the issue has been resolved or not.

4. How To Fix Disney Plus Stuck On Loading Screen On Roku?

Reinstalling The Disney Plus App

This article discussed earlier that Reinstalling the Disney Plus app can effectively deal with this error on multiple platforms. So try this solution in the first place if your Roku screen gets stuck at the Disney Plus loading page.

Reinstalling The Disney Plus App

You can restart your Roku device following this simple guide.

  • Locate and select the Disney Plus app on Roku.
  • Press the * button on your Roku remote controller.
  • Select Remove channel.
  • Open Settings on Roku.
  • Navigate to System-> System Restart.
  • Reinstall the latest version of the Disney Plus app after resetting is complete.

Now you can launch the Disney Plus app and check whether the issue has been fixed or not.

Clear Cache On Roku

How to clear the cache on Roku steaming stick or Roku TV? You can hit buttons in a set sequence to initiate clearing the cache storage process.

  • Press the Home Button 5 times Roku remote controller.
  • Press the Up button once.
  • Press the Rewind button twice.
  • Similarly, press the Forward button twice.

To restart Roku:

  • Open Settings.
  • Navigate to System-> System Restart.

Now launch the Disney Plus app on Roku and check whether the issue has been fixed or not.

5. How To Fix Disney Plus Struck On Loading Screen On Web Browser?

Disable Ad Blocker Extension

If you face a stuck Disney Plus loading screen while streaming on a web browser, disabling the adblocker extension may fix the error.

The process to disable the Adblocker extension in the Google Chrome browser:

  • Launch Google Chrome.
  • Click on the options button(3 vertical dots) in the top right corner.
  • Navigate to More tools-> Extensions.
Extensions
  • Click on the slider beside the Adblocker extension. The slider will turn gray when disabled.
Adblocker extension
  • Re-launch Google Chrome, and try to stream the Disney Plus channel.

Clear Browsing Data 

Try clearing browsing data such as cache, auto-fills, cookies, etc. Then stream Disney Plus movies on your web browser.

  • Launch Google Chrome.
  • Click the options icon(3 vertical dots).
  • Navigate to Settings-> Privacy & security.
Clear Browsing Data 
  • Click Clear browsing data.
  • Select the Time range, and tick all checkbox options.
Time range
  • Click Clear Data.

Steam Disney Plus Shows At Lower Video Quality

If the network speed is slow, you might not be able to steam show at high quality. To overcome this situation, you can try to configure your Disney Plus account to steam lower-quality shows.

  • Launch the Disney Plus app.
  • Click on the Profile Avatar icon.
  • Go to App Settings.
  • Enable the Save Data option for Wifi Router Data & Cellular Data. Doing so will make Disney Plus steam at low quality.
  • Return to App Settings and under the Downloads section, choose Standard or Medium quality.
  • Re-launch the Disney Plau application. If the issue lies with the network speed, this attempt will solve the problem.

Log Out From Disney Plus Account On All Devices

This is another trick to fix the Disney Plus stuck-on loading screen issue. Follow the detailed guidelines to log out from your Disney Plus account:

  • Log in to your Disney Plus account.
  • Click on the Profile Avatar icon.
  • Navigate to the Accounts tab.
  • Click Log out of all devices.
  • Follow the on-screen prompt to confirm the action.

Now you can log in to your Disney Plus account from your web browser.

6. How To Fix Disney Plus Stuck On Loading Screen On Android Smartphones?

Restart Your Android Phone

  • Press and hold the Power button (lock button).
  • Tap Reboot.

Clear Disney Plus App Cache & Data

  • Open Settings.
  • Navigate to App-> Manage Installed Apps.
Manage Apps
  • Search & select the Disney Plus app.
  • Scroll down the page and tap on Force Stop.
  • Select Erase. First, tap Clear Cache. Then tap Clear Data.
Clear Data
  • Re-launch the Disney Plus app, and log in to your Disney account.

Reinstall The Disney Plus App

  • Open Settings.
  • Navigate to App-> Manage Installed Apps.
  • Search & select the Disney Plus app.
  • Tap Uninstall.
Uninstall
  • Confirm your action with your Android.
  • Restart your Android smartphone.
  • Reinstall the latest version of the Disney Plus app from the Google Play Store.
  • Launch the app and log in to your Disney account.

Log Out Of All Devices

Log out from Disney on all devices, then try to log in from your Android smartphone. This approach may resolve the issue.

  • First, log in to your Disney Plus account.
  • Click on the Avatar Profile icon.
  • Go to the Accounts tab. Tap Log out of all devices.
Log Out All Devices
  • Launch the Disney Plus app on your Android.
  • Log in to your Disney account.

Hopefully, this attempt can resolve the loading screen error.

7. How To Fix Disney Plus Stuck On Loading Screen On iOS Devices?

The solutions are vastly similar to the ones applied on an Android device.

  • Restart your iOS device. Then re-stream Disney Plus shows.
  • Clear Disney Plus cache storage. Alternatively, you can reinstall the Disney Plus app from the Apple app store.
  • Log out of all devices and solely log in using your iOS device.

8. How To Fix Disney Plus Stuck On Loading Screen On PlayStation Game Consoles?

First, you can try Restarting your PlayStation device. If the solution doesn’t work, try reinstalling the Disney Plus app. A third solution that you can try is clearing out the PlayStation’s cache storage.

  • Press & hold both the L1 & R1 buttons on your PlayStation controller.
 L1 & R1 buttons
  • Wait till the clearing process is complete.
  • Launch the Disney Plus app and check if clearing the cache fixed the issue.

Conclusion

You may feel your mood dampen when you’re not able to access your favorite Disney Plus channel. Many users have complained about the stream getting stuck on the Disney Plus loading screen. The fault may lie with the ISP or the Disney Server. It may also be your streaming device responsible for the Blue Screen.

    This article brought you a range of solutions applicable to all platforms and situations. Be it the fault of the streaming device or the internet speed is slow, you can find fixes to all of the above problems.

 The fixes are available for Smart TVs, Samsung Smart HUB, Roku, Firestick or FireTV, Web Browser UI, PlayStations, Andoird, and iOS devices. Hopefully, you can find a solution that can fix your Blue Screen.