15 Fixes For Discord Audio Cutting Out During a Voice Call

Are you facing the discord server audio cutting out issue? Maybe, it is another similar issue of Discord stream audio cutting out. Yes, Discord is a fantastic platform.

It allows creators and gamers to come together and connect with each other. But, it can still run into a couple of problems. VoIP services have become integral for today’s world. So, you have nothing to worry about. Why?

Because, we are bringing you the best ways to fix discord audio keeps cutting out on Windows, Android, iPhone, Mac, and other devices.

You can use most of these solutions on any platform. Yes, we are focusing primarily on Windows, but there are some built-in options and the same tips to use on other devices as well.

So, let’s take a look:

Solutions For Discord Audio Cutting Out

  1. Toggle Echo Cancellation In Discord
  2. The Voice Sensitivity Feature In Discord
  3. Check For Updates And Restart Discord
  4. Use The Audio Drivers Method 
  5. Check Discord Server Status Error
  6. Try Changing The Server Region
  7. Check The Computer Audio Settings 
  8. Try Reinstalling Discord
  9. Reset The Voice Settings For Discord
  10. Use Admin Permissions On Discord
  11. Disable The Exclusive Mode
  12. Discord Quality Of Service Fix
  13. A Clean Boot Option
  14. Install The Windows Updates, Or Roll Them Back
  15. Check For The System Corruption

Fix The Audio Keeps Cutting Out Discord Issue

1. Toggle Echo Cancellation In Discord

The echo cancellation feature is quite good in Discord. If you’re using low-quality hardware, or run into some issue, it keeps voices clean. You can turn it on if your friends are hearing too much echo.

Echo Cancellation toggle in Discord Audio & Video Settings

But, by default, Discord has it toggled on. So, if you’re still running into the audio cuts, you can try to toggle it off.

  • Open Discord and find your username (at the bottom-left corner). You will see a settings option there (the Gear Icon), click on it.
  • Next, find the Audio & Video option in the left side of the options. Click on it and then scroll down until you find the Echo Cancellation option on the list.
  • If it is off, turn it on, and vice-versa.

After this, remember that a mic test is not the best option to check. Have a call with your friends and see if they can hear you clearly.

2. The Microphone Voice Sensitivity Feature In Discord

Input mode and input sensitivity option in Discord user settings

Voice Sensitivity is one of the ‘input mode’ options in Discord. Discord works either on Push To Talk or Voice Sensitivity option. The Push to talk allows you to push a hotkey, or the icon on the screen, to talk and be audible to others. Meanwhile, voice sensitivity works by picking up your voice.

If your voice is audible, the mic will transfer it and Discord will pick it up. Through this method, your friends will hear you. This is to cancel and reduce the background noise many people face.

Hence, they won’t hear you until you actually speak, reducing any other unwanted noise. This being said, if the voice sensitivity feature is not working best, it can lead to the audio cutting off.

There’s no way to disable it, but you can still adjust the sensitivity:

  • Once again, open Discord and go to the Settings. Then go to the Audio & Video option.
  • As you scroll down, you will see the Input Mode section. There you will have an option to choose Voice Activity or Push To Talk.
  • Once you check on Voice Activity, it will open the Input Sensitivity option.
  • Turn off the ‘Automatically Determine Input Sensitivity’ option. This will open a new slider right below it in orange and green colors.
  • Now use your mic and speak through it. If you see an orange bar, it means Discord can’t hear you. Thus, you will have to increase the sensitivity. Once the bar is green when you speak, it means the voice is audible. Select that level and keep it.
  • You will have to move the slider left or right to find the perfect sensitivity range for your hardware.

Now, remember that Discord is great in automatic settings. But, sometimes, due to some hardware issue, you might need these settings.

3. Check For Updates And Restart The Discord

change logs for the latest discord updates

Your Discord automatically checks for updates each time it starts. So, if it starts with Startup, you won’t have to worry. But, if you start having issues mid-call, after the update check, there might be a new update.

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It might have happened while your Discord didn’t check for the updates. As a result, you will have to manually update Discord. There are two ways to do it:

  • Press CTRL + R on your Discord. This will refresh and restart Discord. During this phase, Discord will scan for updates and process them for you.
  • Another option is to close Discord from the task manager (CTRL + SHIFT + ESC) and then relaunch it.

Both of these options work just fine.

4. Use The Audio Drivers Method

device manager window with audio inputs and outputs, and sound, video, and game controllers drivers

Brace yourself, as this is one of the longer solutions. But, it is still fairly easy.

Audio drivers are the software in your PC that helps the hardware communicate with the OS. Almost everything in your PC uses the drivers.

It works for USB, any new device, even Hard Drive and Motherboard. Thus, they play a vital role in communication with the operating system.

Similarly, Audio Drivers are responsible for the audio performance in your system. If you have an outdated driver, it can cause the device to not work well with the OS.

But, if you have an up-to-date driver and still face the problem, it could be due to outdated hardware. In the latter case, you might have to roll back the driver for efficient communication.

Don’t worry. It is not as confusing as it sounds. Follow these steps:

  • First, you need to open the Device Manager. For this, you can use the Search Bar in your Taskbar. Select and open the Device Manager.
  • From there, scroll and find the Audio, inputs and outputs option. You can also check the Sound, video, and game controllers. Both of these will have the respective drivers.
  • Now, once you click to expand, find the driver you wish to check.
  • Right-click on the driver and select properties. Then go to the Driver Tab.
  • In the driver tab, you will see various options. If you select Update, you can update the driver. For this, make sure to also select the automatic process.
  • If you select Rollback, it will roll your driver version to the previous one that you had.
  • If you select Disable, then it will disable the driver. Enable will do the opposite.

If updating the driver doesn’t work, you can rollback. More importantly, you can also visit the manufacturer’s website of your audio device.

There, you can manually search for drivers if they offer some and install them. You can also try to uninstall and reinstall the drivers to see if it solves the issue.

5. Check Discord Server Status Error

official home page of Discord server status website to check status

Another reason for the audio glitch could be that Discord servers are having an issue. Discord has a dedicated server for everything, from search options to text, and voice. So, if you and your friends are all facing the problem, it could be due to the server error.

So, you can go ahead and check the server status here.

There shouldn’t be any problem if everything is green. But, if there is an issue, you will figure it out if not all servers are green. In this case, you can’t do much. You can just hope that the Discord team will fix the issue soon for you to resume your voice and other chats.

6. Try Changing The Server Region

user settings in discord to change server settings

If you have a wrong, or slow-working server region, you could get some audio issues. It is a rare occurrence, but some servers could get overwhelmed. It could be either that or the servers are undergoing some modifications.

So, you can try to change Discord servers. Follow these simple steps:

  • Try to run Discord as an Admin. For this, you will have to close the Discord from the Taskbar. Make sure it is not running in the background. After that, right-click on the Discord icon and select ‘Run As Administrator.’ If a prompt appears, press yes and continue.
  • Next click on your Username and open the Profile Overview. There, you will see the Server option. Though, this option might not be available in some versions (or the latest version).
  • If it is available, click on the drop-down and select the server.
  • If the option isn’t available, there’s another way. Whenever you host a voice call with your friends, there will be a server setting option. From there, you can select the server. It will be temporary but it can work. Remember that changing the server will also affect other users.

7. Check The Computer Audio Settings

Windows 10 complete sound settings and options for users

You could weed out and see if the problem is on your Discord. If your Discord is not at fault, it could be your PC. You can check and configure the voice settings on your computer to see if it fixes the issue:

  • First, go to the Taskbar. Right-click on the Speaker Icon and select ‘Open Sound Settings.’ Then, scroll down and select ‘Sound Control Panel.’
  • There, go to the Input device and see which device is selected.

Now, configure the microphone settings:

  • Go to the search option at the bottom of the Search. Click on Microphone privacy settings.
  • Now, scroll down and toggle On apps to access your microphone settings. Do the same for Allow desktop apps to access your microphone settings.
  • Also check Discord in the options and see if it is available.
  • Now save and exit the settings.

Now, relaunch the Discord app and see if the problem is solved. If this doesn’t solve the problem, go and check the recording device:

  • Go to the search bar and click on Change Sound Settings.
  • Now, find the recording tab and select the device you want for the communication.
  • Save changes, exit and restart Discord.
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8. Try Reinstalling Discord

Windows 10 Apps & Features to edit, change, or remove an App Discord

It might sound daunting, but reinstalling Discord could solve a lot of problems for you. Sometimes, the internal files of an app are corrupted.

There’s nothing you can do about it. You shouldn’t fall for the third-party apps and tools that claim to fix the problem for you otherwise.

Follow these instructions and you will be good to go:

  • Press Windows Key and R key, then type ‘appwiz.cop.’ This will open the Control Panel. Find Discord in the options and right-click on it. Click on Uninstall.
  • Make sure to restart the PC after that. Then, go to the official website and click on the Download option.
  • Once you download it, you will get the latest version. Now, go ahead and install it.
  • Relog into your account and try the voice call. See if it fixes the issue.

9. Reset The Voice Settings For Discord

Reset voice settings option in Discord's Voice & Video user settings

If reinstalling Discord didn’t work, it could be a problem in your Account’s settings. Now, it’s possible that you’re unable to find the problem by yourself.

So, as a typical solution, you can always reset the Discord Audio Settings. Yes, it is an option available. So, if you don’t want to waste too much time:

  • Open Discord and go to the Settings. Go to the Audio & Video option.
  • Scroll all the way down and you will see the Reset Voice Settings option. Click on it.
  • There might be a prompt, allow it.
  • Now, allow it to reset and then try the voice call options and such again.

10. Use Admin Permissions On Discord

Run as administrator option and the compatibility tab to permanently run Discord as administrator

Another great way to fix the problem of audio cutting out on Discord is by running it as Admin. Often, the issue for voice cutting out could be the lack of permission or some kind of access restriction.

Running Discord as admin will most likely solve this problem better than you’d think. Sometimes, a third-party app or some other app could be the cause of interference. Hence, it is better to run Discord as Admin:

To run Discord in the administrative mode:

  • Close Discord thoroughly, even from the Task Bar.
  • Next, find the Discord’s Icon in your system (.exe).
  • Right-click and select ‘Run As Administrator.’ Now, remember if you have a password-protected Admin account, you will have to provide it.
  • Once you run Discord as Admin, check for the issues you were facing. Are they still there? If not, you can restart Discord normally. See if that fixes it.
  • Still no luck? Then permanently enable Discord to Run As Administrator. For this, you will have to close Discord again and find the icon.
  • Right-click on it and select Properties. Go to the Compatibility tab.
  • In the compatibility tab, you will find ‘Run this application as admin.’ It could be something similar.
  • Check it on and apply the settings, click OK to Save.

Now whenever you restart Discord, it will launch with Admin permissions. Do this only if it solved the audio problem in the first place. But, this is just a temporary solution.

11. Disable The Exclusive Mode

Disable exclusive mode for your Microphone in Sound Settings for recording devices

Sometimes, there are apps that take control over a device, including audio devices. Exclusive mode for audio devices allows these apps to control the sound. In other words, the exclusive mode prioritizes these apps. As a result, you could run into the problem of audio. It is due to some other app having the permission of exclusive control.

You can fix it by following these steps:

  • Right-click on the Volume and Sound Icon (Speaker) in the task bar (bottom-right). Select Sounds from the list.
  • Now, go to the Recording Tab. Find the microphone on the list. The one that you’re using.
  • Right-click on it and select Properties. Then go to the Advanced tab.
  • Now find an ‘Exclusive mode’ section and uncheck on the options.
  • Click Apply and press OK

See if this fixes the issues for you.

12. Discord Quality Of Service Fix

Enable or disable quality of service high packet priority in Discord

Are you having problems with lag while playing games and using Discord? You might run into voice breaking out while playing a game. Many users have reported that it could be due to the High Packet Priority QoS in Discord.

Thus, it could be a wise choice to disable it. You could fix the audio-cutting problem and even reduce the game lag. Here is how you do it:

  • Once again, open Discord and go to the User Settings menu.
  • Find Voice & Video option. Then look for the QUALITY OF SERVICE section.
  • There will be ‘Enable Quality Of Service High Packet Priority’ option listed. Toggle it off (Disable it).
  • Now, run the game or call again.

See if this solves the issue. If not, you can try a couple of other things.

13. A Clean Boot Option

Manually do a clean boot through Services and Task Manager and Startup tabs

You might have read it too many times by now. There can be some conflicting programs causing an issue. This goes for apps, third-party programs, or something else entirely. The best way to fix this compatibility issue and diagnose the problem is via clean boot:

  • Press Windows + R key together and type msconfig, then hit OK.
  • This will open the Services option for you. Click on the option that says “Hide All Microsoft Services.”
  • Make sure to uncheck all the services. But, don’t do it for the hardware you own. The hardware services would have a manufacturer’s name. For example, Realtek, NVIDIA, Logitech and so on. Don’t uncheck them.
  • Now, click on OK and apply the changes.
  • Now press CTRL + SHIFT + EST to open the Task Manager and go to the Startup Tab.
  • Find the programs that aren’t necessary at startup. You can also select all of them. All you need to do is right-click and select Disable. This will prevent them from starting with the startup.
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Now, restart the computer and see if this fixes the Audio problem. You can just run Discord and check if you have any interference. If not, then you will have to be methodological now:

  • Visit the Services window again and start enabling the program one after another. Do it until you enable a program that causes the audio cut-off issue.
  • If there is none, then go ahead and do the same for the startup tab in Task Manager.
  • You are most likely to find the culprit app or program. Once you find it, remove or uninstall it from your PC.

If none of it fixes the problem, and you still get cutting-off issues, try other solutions below.

14. Install The Windows Updates, Or Roll Them Back

Windows 10 check for updates window Windows 11 available

Just like the driver updates, you have Windows updates. There are two ways for you to approach this situation. First, you can try to install almost every update available. After all, even the automatic updates would install essential ones. There are more available for you to install. So:

  • Press Windows + I key on your Keyboard and launch the Settings window. Find Update & Security.
  • Click on Check for Updates. This will then show you the recent updates. Download them.
  • Make sure to check for more downloads. It will most-likely tell you that the PC is up to date. But, there are additional updates for you. Download and install them, as well.
  • See if the problem for Audio persists. If not, then great. Otherwise, you will have to reverse the updates.
  • On the same window, go to View Update History.
  • From there, you can uninstall the updates. Check the ones from the date or time when you started to get audio problems. You don’t need to have the exact details. Just try to remember what you can.
  • Then, uninstall the updates. Restart the PC and see if this solves the issue.
  • If this doesn’t fix it, then just re-update your PC.

15. Check For The System Corruption

use security and maintenance to check for any system corruption and fix it

The last step for you is to use the System File Checker. It will automatically scan your PC and fix any issue. All you need to do is:

  • Go to the Start Menu. Right-click on the Icon and select Command Prompt (Admin)
  • Then type “SFC/scannow’ and press OK.

This will scan the PC and try to fix the issue. If that works, then great. Otherwise, you will have to take a last desperate measure.

If none of the solutions worked, you can try the browser version, but the problem is bound to multiply. After all, browsers, like Chrome, consume more RAM and take a toll on the PC.

You can also try to reinstall Windows. This often works and it will also fix any extra problems, as well. So, it is worth a try.

Final Words – Discord Audio Cutting Out In Game, Screen Share, Etc.

This marks the end for almost all the solutions we could find for discord server audio cutting out. We’ve tried to research and curate a list with the fixes that work on Discord.

If you still find that nothing works, change your hardware, or system. There could be some problem with the hardware connectivity, aka ports.

Now you have solutions for discord audio cutting out android, discord audio cutting out iPhone, and discord audio cutting out mac. Use the built-in solutions for them if you weren’t sure about that.

Don’t forget to try the basic solutions like restarting the PC and such. So, next time you have a question for ‘Why does my audio keep cutting out on discord?’ Try these solutions first.

FAQs – Discord Friends Audio Cutting Out

Why Does My Audio Cut In And Out On Laptop?

Go to your Window’s audio settings and check for the default devices. Sometimes, the Windows could fluctuate between multiple devices, if they are connected. For example, bluetooth wireless and wired headsets connected together can prompt this issue. So, check for it. 

Why Does Discord Keep Cutting Out My Audio?

It would depend on what you exactly mean when you mention Discord keeps cutting out my audio. Is it during the screen share, playing games, or a typical voice chat? You will have to weed out the problems from there. Generally, taking care of the server issues and connectivity will help you fix most problems. 

Why Does My Audio Cut Out Randomly On Discord During Game?

Discord audio cutting out in-game could be for various reasons. It could be the game overlapping Discord’s settings. In other words, you might have to do some modifications with in-game settings and Discord settings to fix the issue. You can try disabling the exclusive mode. 

Why Is My Audio Choppy On Discord?

The audio keeps cutting out Discord issues are frequent. If you run into this problem, it would be better to check for Discord updates. If that doesn’t work, then restart or reinstall the updates. These fixes usually work for audio choppy on Discord. But, it could also be the internet connection problem.