10 Easy Ways To Fix Com.Facebook.Katana Error Messages

Seeing com.facebook.katana on your phone feels like a virus or a data hacking tool. On top of that, if you see an error message that com.facebook.katana is consuming too much battery or it stopped working, you will be worried. But they are notifications related to your Facebook app. Let’s learn and fix the com.facebook.katana issues. 

What is Com Facebook Katana?

The Facebook app’s codename is Katana. When you install the Facebook app, it creates a folder named com.facebook.katana on your phone for saving its data files. For most Android phones, Facebook comes pre-installed. Whenever you open the Facebook app for the time, it will create the Facebook files folder on your phone with the name com facebook katana. So, com.facebook.katana is not a virus or malware as it’s your lovely (or hated) Facebook app and is not harmful.

What is the file Com Facebook Orca?

Just like Katana is the codename for the Facebook app, Orca is the codename of the Facebook Messenger app. If you see the com.facebook.orca folder on your smartphone, consider that to be a Facebook Messenger folder.

Causes of the Facebook Katana App Error Messages?

• Incorrect battery saver settings
• Corrupted Facebook app cache and data
• Facebook app is out of date
• The new Facebook app update has bugs
• Your Android or iOS needs software update

Fixes for the Com.Facebook.Katana Stopped Working And Battery Drain Problems

Is your Facebook app not working and you see the error message ‘com.facebook.katana is causing performance issues’, ‘com.facebook.katana has stopped working’, or similar errors related to Katana Facebook? Troubleshoot with these fixes.

1. Force Stop Facebook and Restart your Phone
2. Clear Cache for Facebook
3. Clear Facebook Storage/Data
4. Check the Battery Saver Settings
5. Disable Background Data/Background App Refresh for Facebook
6. Update the Facebook Katana App on Android and iOS Phone
7. Reinstall the Facebook App on Your Phone
8. Undo Facebook Updates on Android
9. Update Your Android or iOS Phone
10. Uninstall the Facebook App and Log in to Facebook Through a Browser

Fix 1: Force Stop Facebook and Restart your Phone

If you never seen any Facebook katana issue before on your Android or iPhone device and this is the first time, it may be just a glitch. You should completely close the Facebook app and reboot your phone.

Force Stop the Facebook App on Android

1. Go to Android settings by swiping down and clicking the settings icon.
2. Choose ‘Apps & notifications’.

3. Tap ‘See all apps’.
4. Select ‘Facebook’ from the list of apps.

5. Tap ‘Force Stop’ and tap ‘OK’.

For reopening, you can tap the Facebook app or if you have set up Google Assistant, you can say ‘OK Google take me to Facebook’.

Force Quit the Facebook App on iPhone and iPad

1. On the Home Screen, swipe up from the bottom and hold when in the middle of the screen. You will see every open app on your iOS device.
2. Swipe right and left to find the Facebook app.
3. When selected, swipe up the Facebook app to close it.

For iPhones and iPads with a home button, double-tap the home button to find the opened apps.

Fix 2: Clear Cache for Facebook

An app’s cache comprises temporary files stored by the app for fast loading speed. Many times, when the cache files of an app are overloaded, they become corrupted and cause the app to crash. You will be glad to know that the clearing an app’s cache takes only a few seconds. Follow these steps:

1. Swipe down from the top of the screen and tap the settings icon.
2. Select ‘Apps & notifications’.

3. Choose ‘See all apps’.
4. Find Facebook and tap on it.

5. Choose ‘Storage’.

6. Tap ‘Clear Cache’.

Clear Facebook Cache on iPhones and iPads

1. Go to Settings.
2. Select ‘General’.
3. Choose ‘iPhone Storage’ (for iPhone).
4. From the list of apps, tap Facebook.
5. Select ‘Offload App’ and confirm.
6. Install Facebook from App Store.

Fix 3: Clear Facebook Storage/Data

Clearing cache solves many problems, however, if you’re still receiving the system error notifications about com Facebook katana, clear its storage altogether. When you clear the storage of an app, all the saved logins, data, and settings are deleted. The app will be opened as new the next time. Follow below to clear the Facebook app storage on Android.

1. Go to Android settings.
2. Select ‘Apps & notifications’ from the list.
3. Tap ‘See all apps’.
4. Choose ‘Facebook’.
5. Go to ‘Storage’.

6. Tap ‘Clear Storage’ or ‘Clear Data’ and confirm.

iOS devices don’t have the option to clear the app data. You can uninstall the app and then reinstall it to accomplish this. For this, see Fix 7.

Fix 4: Check the Battery Saver Settings

Developers of Android and iOS make efforts to ensure that your phone doesn’t drain the battery quickly. For this, they restrict apps on the OS that are heavy and use a lot of resources. This feature can stop the functioning of some useful apps like Facebook. You may also see a notification that com.facebook.katana is causing performance issues.

To prevent or solve this issue, allow the Facebook app in the battery optimization options or disable the battery saver feature altogether. Note, by turning off the battery saver, your phone may perform better but your phone’s battery will need charging more often.

Disable Battery Saver on Android

Now battery-saving options differ on Android from brand to brand, so go to your battery options and find similar options as in these steps.

1. Access Android Settings and go to ‘Battery’.

2. Tap ‘Battery saver’.

3. Next to ‘Turn on automatically’, toggle off the switch.

Disable Low Power Mode and Performance Management on iOS Devices

1. Go to the Settings of your iPhone or iPad.
2. Choose ‘Battery’.
3. Toggle off ‘Low Power Mode’.
4. On the same screen, tap ‘Battery Health’.
5. Find ‘Peak Performance Capability’. If it has written ‘Performance management has been applied’, toggle it off.

Fix 5: Disable Background Data/Background App Refresh for Facebook

Background data on Android and background app refresh on iOS means that apps can check for new information even when they are not active. With this, you can get notifications for apps regardless of the fact they are open or not.

In rare cases, the background activity of Facebook may alarm the OS that the app is draining the battery and it stops or restricts it. Due to this, you might get the com.facebook.katana error notification.

You can disable the background activity of the Facebook app to check if it solves the issue. After turning off background data, you would need to open the app to receive notifications.

Turn off Background Data for the Facebook App on Android

1. Go to Settings and select ‘Apps & notifications’.
2. Tap ‘See all apps’.
3. Select ‘Facebook’.
4. Choose ‘Data usage’.
5. Toggle off ‘Background data’.

Disable Background App Refresh for Facebook App on iOS Devices

1. Go to your iOS Settings.
2. Tap the ‘General’ tab.
3. Select ‘Background App Refresh’.
4. You will see a list of apps that are allowed to run in the background. Toggle off Facebook.

Fix 6: Update the Facebook Katana App on Android and iOS Phone

Your Facebook app may be malfunctioning and showing weird errors due to an old app version installed on your device. If you haven’t set automatic app updates, you need to update every app manually by updating each one individually or tapping the ‘Update all’ button on the Google Play Store.

1. Open Google Play Store and tap your profile picture.
2. Select ‘Manage apps & device’.

3. Choose ‘See details’.

4. Find Facebook and tap the ‘Update’ button next to it. You can also update all the apps by tapping ‘Update all’.

Update Your Facebook App on iPhone and iPad

1. Open App Store and tap your profile photo.
2. Scroll to see the ‘Available Updates’ section. Apps with updates will be listed. Find Facebook and tap ‘Update’. It’s recommended to update them all by tapping the ‘Update All’ button.

Fix 7: Reinstall the Facebook App on Your Phone

Updating an app solves many problems, but if you’re still receiving the Facebook Katana error notifications, your Facebook app may be corrupted and need a reinstall. You can tap and hold an app to find the uninstall or remove option. If your phone isn’t showing this option, uninstall the app with these steps.

1. Go from Android Settings to ‘Apps & notifications’.
2. Select ‘See all apps’.
3. Find ‘Facebook’ in the list and select it.
4. Tap the ‘Uninstall’ option and confirm. For phones with an in-built Facebook app, tap ‘Disable’.

5. Restart your phone.
6. Open Google Play Store, search for Facebook, and install or update it.

Delete and Reinstall the Facebook App Using Your iOS Device

1. Go to Settings and then ‘General’.
2. Tap ‘iPhone Storage’ or ‘iPad Storage’.
3. From the list of apps, select ‘Facebook’.
4. Tap ‘Delete App’.
5. Restart your iPhone or iPad.
6. Go to App Store, search Facebook, and install the app.

If You Can’t Delete the Facebook App on iPhone and iPad

Before performing the above steps, go through these:

1. Open Settings and tap ‘Screen Time’.
2. Choose ‘Content & Privacy Restrictions’.
3. Select ‘iTunes & App Store Purchases’.
4. Make sure the ‘Deleting Apps’ option has ‘Allow’ next to it. If not, tap it to allow.

Fix 8: Undo Facebook Updates on Android

It’s rare but the new Facebook app update you just installed may be the culprit of the irritating error messages. You can delete the Facebook updates on your Android phone to check that. This fix only works for devices that come with a pre-installed Facebook app.

1. When in Android Settings, choose ‘Apps & notifications’.
2. Tap ‘See all apps’.
3. Select Facebook.
4. Tap ‘Uninstall’. It will remove the updates you received for the Facebook app and leave the built-in version of the app on your phone. If you only see ‘Disable’, move to the next fix.

Fix 9: Update Your Android or iOS Phone

The older version of your Android or iOS may be causing the ‘com.facebook.katana stopped working’ issue. Now Android and iOS both check for updates automatically, but you should look for new updates manually. This is necessary more so for people who mostly use their data connection as Android and iOS don’t update on a data connection by default. So, update your phone and try using Facebook again.

How To Manually Update an Android Device?

1. Go to Settings and tap ‘System’.
2. Choose ‘System update’. It will check for updates and notify first or install them automatically.

How To Manually Update iPad and iPhone?

1. Go to Settings of your iOS device.
2. Tap ‘General’.
3. Select ‘Software Update’.
4. Tap ‘download and install’. If you see two different updates, it means one update is related to your existing iOS version and the other is a whole iOS version update. You can choose which one you want to install.

Fix 10: Uninstall the Facebook App and Log in to Facebook Through a Browser

If the above solutions are not working, you might have to do without the Facebook app for the time being. Uninstall it and use Facebook through your web browser.

How to Uninstall Facebook on Samsung and Other Android Phones? 

1. Go to Settings and tap ‘Apps & notifications.
2. Select ‘See all apps’.
3. Choose Facebook.
4. Tap ‘Uninstall’. If your Android phone has a built-in Facebook app, you’ll ‘Disable’ in place of ‘Uninstall. Tap ‘Disable’.
5. Open your web browser and go to Facebook.com.

Uninstall Facebook App on iOS

1. Long press the Facebook app and tap ‘Remove app’.
2. Select ‘Delete App’.
3. Open your web browser and visit Facebook.com.

Conclusion

com.facebook.katana is not a virus as it’s the folder for the Facebook app. You can fix Facebook Katana error messages by following the above-mentioned tips. Most of them only take a few minutes.

FAQs