12 Fixes For “Civ 5 Crashing On Startup”

Civilization V is a strategy video game in which you must develop a civilization from the dawn of time to today. This game was revealed by Firaxis Games and released in 2010 for Microsoft Windows. It is now available for Windows, Linux, Mac OS, and PlayStation 4 on various platforms. Civilization 5 is not expected to arrive for a variety of reasons, according to several users reported.

civ 5 crashing on startup

Why Does My CIV 5 Game Keep Crashing?

Civilization V is the fifth installment in the series. Many players will have to complain about the game crashing on their computers.

The most typical time for a crash to happen is during the starting process. Sometimes there is no error, and other times the general “CIV 5 has stopped working” error message. The issue may be merely due to missing game files, in which case you should verify integrity.

Furthermore, having outdated drivers is an easy way to start experiencing this problem. So make sure you update them. Finally, there are specific Windows 10 compatibility issues that you should investigate.

Solutions To Fix CIV 5 Crashing On Startup Issue

  1. Run Civilization 5 In Compatibility Mode
  2. Verify Integrity Of The Game Cache Files
  3. Copy The Missing Files (DLL Files)
  4. Update Your Graphics Card Driver
  5. Remove Lucid Virtu
  6. Install DirectX
  7. Ensure Steam Client Is Up To Date
  8. Uninstall Your Display Driver
  9. Update BIOS of Motherboard
  10. Run CIV 5 In Windowed Mode
  11. Run CIV 5 Game In Offline Mode
  12. Perform A Clean Boot

1. Run Civilization 5 In Compatibility Mode

It’s possible if you’ve recently updated Windows 10. You can get around the problem by running the game in Windows 7 compatibility mode.

  • Click the Steam icon on the Desktop to launch it. You can also watch for it in the Start menu. To go to the Library tab in the Steam window, go to the top of the window and click the Library tab.
  • Choose the Properties window from the menu when you right-click on its entry. Go to the Local Files tab and select Browse Local Files from the drop-down menu.
Browse Local Files
  • If you have Civilization V on disk, you can play it. You may still manually locate the game’s installation folder. On the Desktop, right-click the game’s shortcut and select Open file location from the menu.
  • Right-click the Civilization 5 executable file inside the folder and select Properties.
  • In the Properties box, go to the Compatibility tab.
  • Select the option to “Run this software in compatibility mode for” by checking the box next to it.
Run this software in compatibility mode for
  • From the selection that appears, select Windows 7 or Windows 8.
  • Check the box next to the “Run this program as an administrator” entry in the same window’s Settings section.
  • Restart the game after making the modifications you’ve made. Check to see if the “Civilization V has stopped working” issue has vanished.

2. Verify Integrity Of The Game Cache Files

When the game files are faulty or missing, Civilization 5 crashes on startup. You should “verify integrity” of the game’s files to resolve the problem. It will fix this error message.

  • Navigate to the Library tab after launching your Steam client.
 Library tab
  • Select Properties from the list of installed games by right-clicking Civilization 5.
  • Navigate to the Local Files section of the Properties panel. Select the option to verify the integrity of Game cache Files.
 verify the integrity of Game cache Files
verify the game files
  • Relaunch the game after the process is complete to see if the issue “Civilization 5 won’t start” has been resolved.

3. Copy The Missing Files (DLL Files)

  • Try starting Civilization 5 from the place where it was installed.
  • Make a note of the file’s name that is missing. It should be “d3dx9 42.dll,” however it could be anything else on your computer.
  • Go to the DirectX directory and look for the file. The filename in our example should be “d2dx92 x86” or “d2dx9 42 x64” (these files can sometimes have a prefix).
  • Execute the file that corresponds to your system architecture.
  • A list of files should appear. Find the missing file, “d3dx9 42.dll,” in our case, and copy it to the Civilization 5 installation directory.

4. Update Your Graphics Card Driver

This CIV 5 crashing issue can arise if you are running an out-of-date or wrong driver. As a result, you should try renewing your graphics card driver to see if it resolves your issue. You can also apply any third-party software to update the graphics card driver.

  • Click the Start button and type “Device Manager” into the search box. You can also start the Run dialogue box by holding Windows Key + R key. To run it, type “devmgmt.msc” into the dialogue box and click OK.
device manager
  • Expand the Display Adapters section. Right-click on your graphics card. Select Uninstall Device from the menu.
uninstall device
  • Confirm any menus or prompts that ask if you want to delete the existing graphics device driver. Wait for the procedure to finish.
  • On the manufacturer’s website, look for your graphics card’s latest drivers.
  • Follow their directions, which should be posted on the website. The manufacturer will determine this.
  • Install the software by saving the installation file to your computer and then running the executable from there.
update graphics driver
  • During the installation, your computer may restart many times.
  • See if Civilization V keeps crashing and shows the message “Civ5.exe has stopped working”

5. Remove Lucid Virtu

You have Lucid Virtu installed. You may have troubles with Nvidia graphics, according to users. This solution is only applicable to Nvidia users. You can skip this answer and try something else if you don’t have Nvidia graphics. Many people stated that deleting Lucid Virtu from their PC fixed the problem with CIV 5. Or, you may be able to resolve the issue by reverting to an older version of the Nvidia drivers.

It is suggested that you utilize a dedicated removal tool to remove Lucid Virtu and its associated files together.

6. Install DirectX

DirectX is a Microsoft tool that allows gamers to have a more fluid gaming experience. To avoid game problems, ensure you have the latest version of DirectX installed on your PC.

To see what version of DirectX your machine has, go to:

  • Press and hold the Windows key on your keyboard, then copy and paste dxdiag into the box and click dxdiag.
  • On the first page of the report, search for your DirectX version.

To update and install DirectX to the most recent version, follow these steps.

  • Press the Windows key on your console and type check. Then, below the Updates tab, click Check for updates.
windows update
  • Follow the on-screen measures to have Windows Update download and install the latest version of DirectX for you (included in the updates).
  • Run CIV 5 through Steam to test if the crashing issue has been resolved.

7. Ensure Steam Client Is Up To Date

  • Activate Steam.
  • Choose Check for Steam Client Updates from the Steam menu in the top right corner.
  • The Steam client will automatically check for and install any available updates.

8. Uninstall Your Display Driver

  • Select Device Manager from the menu by pressing Windows Key + X.
  • Expand the Display Adapter section. Locate your Display Device driver, right-click it. Choose the option “Uninstall device” from the menu that appears.
uninstall graphics driver
  • Your computer should be restarted.
  • Windows will now install the graphics card’s default driver, and the problem should be rectified.

9. Update BIOS of Motherboard

  • Open the Start and pick the Power button when Windows 10 starts.
  • Hold down the Shift key when selecting the Restart option.
  • You should be able to choose from a variety of possibilities. Select Troubleshoot from the drop-down menu.
  • Select Advanced settings and then UEFI Firmware Settings from the drop-down menu.
  • Your machine should now boot to BIOS if you press the Restart button.
  • Some motherboard manufacturers allow you to simply enter your BIOS and select the update option to flash it.
  • It is a simple procedure that requires you to save the downloaded BIOS update to a USB flash drive.
  • Make sure the USB drive doesn’t have any other files before moving the update there.
  • You must now connect the USB flash drive to your computer and enter BIOS.
  • By holding the relevant key during the boot procedure, you can access BIOS. Most of the time, it’s Del or another F key. Look for a message instructing you to enter SETUP by pressing a specific key.
  • Furthermore, you may always read your motherboard manual to discover which key you need to press to get into BIOS.
  • Look for the BIOS update option once you’ve entered BIOS and pick it. Now you must select the BIOS update file from your USB flash drive and wait to complete the upgrade.
  • Some manufacturers provide tools to produce a USB flash drive with all files. It excludes manually uploading them.

10. Run CIV 5 In Windowed Mode

When using Civilization 5 with DirectX 11, many users encountered problems.

The game won’t start, and the issue appears to be tied to the anti-aliasing feature. Check the game’s settings to resolve the problem. 

Simply put, run the game in Windowed mode and disable anti-aliasing. After that, the game should operate smoothly on your computer. It’s possible that running the game in windowed mode isn’t essential, so simply disable anti-aliasing.

11. Run CIV 5 Game In Offline Mode

  • Activate Steam.
  • Go Offline by selecting Steam from the toolbar.
steam go offline
  • Restart in Offline Mode by clicking the Restart in Offline Mode button.
restart in offline mode
  • Try launching Civilization 5 once Steam has restarted.

12. Perform A Clean Boot

Some third-party applications may interfere with Civilization 5 and prevent it from starting. The crashing issue has been reported to be caused by applications such as Lucid Virtu and Alienware LightFX.

A clean boot can determine which program is causing the Civilization 5 crashing on startup issue. You can uninstall the incompatible program once you’ve identified it.


Civilization V is a strategy video game in which you must develop a civilization from the dawn of time to today. After following the above-given solutions, you can solve the CIV 5 crashing issue.