You count on Chrome to function correctly, especially with deadlines. You might consider chucking your PC out the window if you cannot scroll using the scrollbars. You want things fixed as soon as possible when this occurs.
Sometimes the solution is as easy as restarting your browser, but other times you need to try a few answers before you find the one that works.
What Causes the Scrolling Wheel to Stop Working in Google Chrome?
Several situations can cause the scrolling wheel to cease functioning when using Google Chrome. For your consideration, we have decided to compile a selection of potential causes. Check through the list below because identifying the correct cause might speed up your search for the ideal solution.
Smooth scrolling
Your mouse’s management program, which the manufacturer likely pre-installed, presumably already handles smooth scrolling. Because of this, it’s crucial to turn off smooth scrolling in Google Chrome’s experimental features.
Extensions
The extension is to blame if the problem still exists after disabling Google Chrome extensions that control mouse movement and scrolling.
Cookies and Cache
Some cookies or cache can also create scrolling issues. You may need to clear it up.
Solutions To Get Chrome Scrolling Not Working
The purpose of Chrome extensions is to make our lives easier, yet it’s not unusual for them to occasionally cause scrolling problems.
Try to recall if the problem appeared soon after you added a particular Chrome extension or a number of them.
If you installed a lot, you’d need to uninstall the ones you believe to be the problem until all of the extensions have been uninstalled. Please open a new incognito window and use it to see whether an extension is to blame.
- Turn Off Smooth Scrolling In Chrome Browser
- Enable and Disable Scroll Inactive Windows
- Use The Chrome’s Built-In Cleaner Feature
- Delete Chrome User Profile Data
- Site Issue
1. Turn Off Smooth Scrolling In Chrome Browser
Google Chrome now offers a slightly new function called smooth scrolling. According to users, this function has caused more harm than good.
In Google Chrome, many people have deactivated the soft scrolling feature. It resolved the “Mouse scroll not working in Chrome” problem.
You, too, can use this strategy. Therefore, do the following to disable Google Chrome’s smooth scrolling feature.
- Launch the Google Chrome web browser. Type chrome://flags in the bar and press Enter.
- You’ll be taken to the experiment window by pressing here. Now search for the “Smooth Scrolling” option in this window’s “Available” list.
- Once you’ve located it, select “Disabled” by tapping the toggle provided next to it.
2. Enable and Disable Scroll Inactive Windows
By enabling and disabling scroll inactive windows, scroll wheel issues in Chrome can be resolved. Follow the easy steps below to do this.
- To access “Settings” on a Windows computer, simultaneously press the “windows logo key + I.”
- Next, choose the “Devices” category.
- Select “Mouse & Touchpad” from the sidebar on the left.
- Go ahead and turn off the “Scroll Inactive Windows when I Hover Over Them” option.
- Then enable it once more after a brief delay.
- Check whether the mouse wheel responds in Chrome by repeatedly performing the enable and deactivate actions.
3. Use The Chrome’s Built-In Cleaner Feature
- Open the Chrome web browser.
- From the upper right corner, tap “Three-dots.”
- “Settings” section, open.
- Select “Advanced” from the sidebar on the left.
- Choose “Reset & Clean Up” from the list of choices.
- From the “Reset and Clean Up” option, choose “Clean Up Computer.”
- When you click the blue “Find” button, Chrome will look for malicious software on your computer. Here, locating and removing unwanted hazardous applications or tools may take a few minutes.
- You are done! Close your browser after completing the procedures above and browse the page to see if the scrollbar is moving or not.
4. Delete Chrome User Profile Data
- To open the Windows dialogue box, use the shortcut Windows logo key plus R on your keyboard.
- Enter the following command now, then press “OK.” (%LOCALAPPDATA%\Google\Chrome\User Data\)
- When you follow the instructions above, a list of folders will appear on your computer’s screen.
- Locate the folder with the name “Default,” right-click on it, and choose “Rename.”
- The “default” folder should now be called “default.backup.”
- Close all open windows, launch Chrome again, and look for scrolling issues.
5. Site Issue
There is a slight chance of an issue with how the page loads in your browser. It indicates that the website’s scroll bar is faulty or not working correctly.
You can easily verify that by going to any other website and seeing if the scroll bar is present. You might also use a different browser to access the same website.
Final Thoughts
The detailed instructions in this guide make it simple to enable smooth scrolling in Google Chrome. This tutorial should allow you to improve your web browsing and scroll websites on Chrome without any issues.
