Can’t Link Spotify To Alexa (15 Ways To Fix It!)

I can’t link Spotify to Alexa! Are you facing this issue for quite a long? Do not worry. We are here with the possible solutions for you to link Spotify to Alexa. You can accomplish various tasks through an Amazon Alexa device.

By turning on smart lights throughout your home to play music. You can connect your Spotify account to Alexa.

It will play music automatically to use Alexa for playing music. If you cannot link Spotify to Alexa, continue reading this guide to fix it.

Why won’t Alexa play Spotify?

If you cannot link Spotify to Alexa, you are not alone. It is frustrating indeed. One reason for this could be the unverified log-in status of your Spotify account. Or turning the volume down.

It may also be why your echo device needs to be power cycled.

And cache and app data may be stored in both Spotify and Alexa. It needs to be cleared; you cannot link to Spotify.

To link Spotify to Alexa, you must log in to your Spotify account on a web browser and revoke access to Alexa.

For this, open the Alexa app on your phone and go to menu > settings > music and podcasts > Spotify > enable to use. It should be fixed now.

Alexa won’t play Spotify: 15 ways to fix it.

If Spotify cannot link to Alexa, you need to try other solutions to fix it. Here is the list of possible solutions that you can try to link Spotify to Alexa.

1. Update your Alexa to its latest version
2. Restart your smartphone and Alexa device
3. Link the Correct Spotify Account
4. Set Spotify as your default music player
5. Check your login status on Echo
6. Check the name of your echo device
7. Turn off Spotify’s shuffle feature
8. Inspect the playlist name
9. Unmute and turn up the volume
10. Power cycle your device
11. Unlink and relink Alexa from Spotify
12. Clear cache and app data on both apps
13. Uninstall both apps
14. Forget or Remove Echo from Your Spotify Account
15. Reset your Alexa device

1. Update your Alexa to its latest version

No doubt, Alexa is the most reliable product of its type. But there is always a chance to miss something.

These things can give you a hard time if you do not know what you are doing.

The first thing you must keep in mind is that the Alexa app on your device should be up to date. 

You can face problems if it is not updated, such as not connecting Spotify to Alexa.

There are two options available. You can troubleshoot your issue of “can’t link Spotify to Alexa” through them.

Method 1:

Open Settings on your Alexa app.

Go down until you reach the software version. You will have an update option if it is not updated.

Method 2:

Go to the app store or google play store and ensure your Alexa is updated.

When you have updated your Alexa app, try to link Spotify to Alexa. If still, it does not work, move to the other solution.

2. Restart your smartphone and Alexa device

When you cannot link Spotify to Alexa, there is the most common fix available you can go for.

If you are facing a problem connecting your echo to wifi, give it a try by restarting it. Do this by plugging out and then plugging it from the power circuit.

If you use devices with removable batteries (such as echo dot 4th gen). Remove the battery and return it to the device.

3. Link the Correct Spotify Account

Most of the time, people have more than one Spotify account. One is premium, while the others are free.

In case of multiple accounts, ensure to link your correct Spotify account to avoid errors.

You must be careful when you are pairing the devices. Make sure your accounts are correctly registered.

Depending on your location, Alexa might only work with a Spotify premium account. Your Spotify account should be on premium.

It will let you use voice commands to control your music with amazon Alexa.

Check if you can link Spotify to Alexa now. If not, move to the next solution.

4. Set Spotify as your default music player

You should ensure that you have set Spotify as your default music service if you want to play Spotify on your echo.

To do this:

• Open the Alexa app on your android phone or iPhone.

• Go to settings.
• Select settings.

• Choose music and podcasts.

• From the right corner, select Spotify as your default music player.

• Must press “Done” when ready.

Set up everything correctly. Your echo should play Spotify when you say Alexa, Music player.

Note: This method will not support podcasts. They will need to be specified in your voice commands. Add on Spotify at the end of the command.

5. Check your login status on Echo.

Sometimes, accidentally you log out from your Spotify. Then Alexa cannot access your music and podcasts, and you cannot link Spotify to Alexa.

Check your log-in status for Spotify on Alexa’s app. It will prevent discrepancies between accounts you are using for the two apps.

For the verification, If you are logged in on both Alexa and Spotify apps, do the following:

• Go to the settings menu on the Alexa app, then select preferences.
• Select Spotify from the music and podcast option.
• Link your Spotify account through Alexa music settings.

If you cannot access Spotify for some reason, ensure you are logged in if you face this issue.

6. Check the name of your echo device.

If you use more than one speaker, ensure that the speakers’ names are different.

For the verification of the speaker’s group name, follow the given steps:

• Open the Alexa app.
• Select the devices tab.

• Here, you will get your speaker groups and Amazon Echo devices.
• Rename your echo device or devices after opening it.

• By using the Alexa app, you can set up more than one speaker. Now specific devices will play music within a smart home group.
• Go to Alexa devices.
• Hit devices.
• Choose an existing smart home group, such dining room.
• Tap change under speakers.
• Select speakers for a smart home group.
• Follow the guidance to complete the setup.
• Now, when you say play music in the smart home group name, Alexa will play music for you on your speakers.

7. Turn off Spotify’s shuffle feature.

The shuffle feature of Spotify is a great way to add flavor to your music. Especially when you are not sure what you are listening to.

But it is annoying when you have got your mood up through an upbeat song.

Shuffle will cause a problem when you want to listen to a story-based album. If this is the case, Spotify will spoil the story.

And it will completely change the message or meaning behind the songs in the album.

There is a difference between Spotify Premium and Spotify free. Mostly, you cannot turn off Spotify’s shuffle feature in the free plan. But you can turn off shuffle mode if you are on Spotify premium.

To turn off the shuffle feature to fix the issue, follow the instructions given below:

• Go to the Spotify app.
• Go down to the now playing box.

• The shuffle button will be green if the shuffle is active.
• To disable it, hit the shuffle button.

8. Inspect the playlist name

If you cannot link Spotify to Alexa, try to inspect the playlist name. You can listen to your favorite music and podcast with Alexa.

Along with Spotify’s integration. Your command should be structured to be clear for Alexa because Alexa is always listening.

If you want to play the same playlist, say: “Alexa, play (the name of the playlist). Do not add “my.” It might confuse Alexa, and it would reply that it could not play that list.

Here you are given a list of Alexa commands for Spotify:

• Stop or pause
• Play or resume
• Shuffle or stop shuffle
• Alexa, play (song title) from Spotify
• Alexa, play (playlist name) from Spotify

Note: Some Alexa services and features can be changed by country and device type.

9. Unmute and turn up the volume

Still cannot link Spotify to Alexa? You may have muted your echo device. As a result of this, it will not play any sound.

Firstly, check the mute button whether it is off. If yes, try to turn the volume up.

If you find the microphone button speaker red, your device is muted. To unmute it, press and hold the microphone button for 2 seconds.

If the problem persists, try power cycling if echo device.

You can manage Spotify music on your amazon with the help of your phone by using Spotify content.

Follow the steps to use Spotify connect feature.

• Update software for all devices.
• Your Spotify app should be up to date.
• All your devices should be connected to the same wifi network.

10. Power cycle your device

If you observe everything is okay, power cycling your device is a common solution. By performing this step, you will get a high chance of fixing the issue.

Power cycling your device can also be said to be an off-on test.

It is recommended to turn off your device for 5 to 30 seconds. In some cases, even more before you turn it on again.

Rebooting your device is an easy method to follow.

• Unplug it from the power circuit.

• Wait for at least 15 to 30 seconds.

• Plug it back again.
• It successfully starts up when it begins to show blue light.
• Now assure that everything is working fine again. If not, move to the next solution.

11. Unlink and relink Alexa from Spotify

After logging in to the first app, log in to another app and unlink them. Linking and relinking would help you to connect and pair.

Default Preference should be kept to the External or another Service. It will be easy to connect to Spotify.

Either of the websites of Spotify or the Alexa app will help unlink Spotify from Alexa.

To unlink Spotify from Alexa, follow these steps on Alexa App:

• Open the app (Alexa) on your phone.

• Tap on More.
• Go to the Settings menu icon.
• Select Music.

• Choose Spotify and switch it On.

• Tap on Disable Skill.

• Confirm your choice.

For unlinking through the Spotify website:

• On your PC or Mac, log in to your account on the Website.
• Click Profile and tap Account.
• In the list, click on Apps.
• Find Alexa and Remove its access.
• Then, verify your choice.
• It would be unlinked.
• Tap on Exit.

To Link Account again, open the app, find the backup, and tap on Link account.

Follow the next instructions.

After these steps, if your app is not linking, use a different web browser. Use Chrome or contact Customer Support Spotify.

12. Clear cache and app data on both apps

If you cannot link Spotify to Alexa, there might be the possibility of storing cache and app data on both sides.

Some glitches may be preventing them from communicating.

To clear cache and app data;

• Go to the settings menu on your mobile
• Select app settings
• Hit Spotify app
• Go to the storage option
• Select delete cache

• A confirmation note will appear for you
• Alternatively, try to clear the Alexa cache and restart your phone.

13. Uninstall both apps

If you cannot link Spotify to Alexa, uninstall Spotify and Alexa apps from your phone. Now restart your phone after installing both apps again.

It is not always Spotify’s issue. Sometimes there is a problem in an echo that restricts music from playing on amazon music.

14. Forget or Remove Echo from Your Spotify Account

Still cannot link Spotify to Alexa? And are they still not communicating correctly after being linked?

Then, forget and remove echo from your Spotify account is the next step.

For this:

• Log in to your Spotify account.
• Go to the settings option and remove the echo.
• Now, shut down the app, and restart the phone.
• Now open Spotify and pair echo again After your phone has booted.

This step should fix the issue of cannot link Spotify to Alexa.

15. Reset your Alexa device

Have you tried all the options and still cannot link Spotify to Alexa? The last step is resetting your device to fix the can’t link Spotify to Alexa issue.

Resetting your device will remove all configurations and settings you have made. We know this is painful, but the final solution to fix it cannot link Spotify to the Alexa issue.

Reset your echo by pressing buttons on your device or the Alexa app.

To reset Alexa:

• First, go to your Alexa app on your smartphone.
• Toggle the settings.

• Go to the device option.

• Hit factory defaults and confirm this action.

• Hope this will solve the problem of cannot linking Spotify to Alexa.

Conclusion

Sometimes, the issue of cannot link Spotify to Alexa does not happen due to of date version. Other reasons are causing the problem in linking Spotify to Alexa.

Hope this guide will help you to link Spotify to Alexa. Follow this step-by-step guide to prevent your time and energy.

If all doesn’t work, resetting is the final solution to fix the issue cannot link Spotify to Alexa.

FAQs