7 Fixes For Broadcom BCM20702A0 Driver Error on Windows

The BCM20702A0 driver connects multiple Bluetooth components to your operating system. These drivers are installed on your system but may not function properly for various reasons. 

The BCM20702A0 driver error occurs when the Bluetooth driver is faulty or missing. The issue is followed by the following error message when it happens.

bcm20702a0 bluetooth drivers

BCM20702A0 This device’s drivers are not installed. This device does not have any drivers that are compatible with it.

The problem is most common on systems that don’t have local Bluetooth functionality and instead rely on a dongle.

Methods to fix BCM20702A0 Bluetooth Drivers Error

  1. Turn on/off Airplane Mode
  2. Restart Essential Bluetooth Services
  3. Restore Windows to an Earlier Point
  4. Use the Bluetooth Troubleshooter
  5. Manually Install Bluetooth Driver
  6. Installing the Broadcom Bluetooth driver
  7. Uninstall all the Bluetooth and USB Controller Drivers

1. Turn on/off Airplane Mode

Turning on ‘Airplane mode on your computer is one of the simplest workarounds for the issue. Bluetooth devices will not be able to interface with the OS once it is turned on.

  • To access the system settings, press WINDOWS + I to access the ‘Airplane’ mode. Then, from the drop-down menu, choose ‘Network & Internet.’
network and internet
  • On the left, you’ll see several tabs connected to network settings. Navigate to the ‘Airplane mode’ tab.
airplane mode
  • Then, on the right, click the toggle next to “Airplane mode” to enable it.
airplane mode on
  • Restart your computer after you’ve enabled the ‘Airplane’ mode.
  • Disable the ‘Airplane’ mode by using the same procedure as before. Check if the problem has been resolved; if not, move on to the next step.

2. Restart Essential Bluetooth Services

Some critical Bluetooth services remain functioning in the background. However, some errors may occur, and reenabling the service may resolve the issue.

  • To re-enable, go to the ‘Search Menu’ and type in ‘Services,’ then click on the result to open the app.
  • Look for ‘Bluetooth Support Service‘ in the ‘Services’ app and double-click it to see its properties.
Bluetooth Support Service
  • If it isn’t already chosen, click the box next to ‘Startup type’ in the properties window and select ‘Manual’ from the drop-down menu.
Startup type manual
  • To turn it off, select the ‘Stop’ option and wait for the service to shut down. Click the ‘OK’ button at the bottom to save your changes and close the window when you’re finished.
stop bluetooth services
  • Open the ‘Bluetooth Support Service Properties’ windows after restarting your computer. 
  • Then, under ‘Service status,’ click the ‘Start’ icon to restart the service. After it has continued, go to the bottom of the page and click ‘OK’ to save the changes.
  • Check whether the BCM20702A0 driver error has been resolved or if you’re still getting the same error message. If it hasn’t been fixed yet, try the following method.

3. Restore Windows to an Earlier Point

If the error occurred after making any changes to the system, such as installing an application. You could restore Windows to a prior state. It can be accomplished via ‘System Restore.’

  • To restore Windows, go to the ‘Search Menu’ and type in ‘System Restore,’ then click ‘Create a restore point.’
create a system restore point
  • Then, on the ‘System Protection’ tab of the ‘System Properties’ window that displays, click on ‘System Restore.’
system restore under system protection
  • The ‘System Restore’ feature will now be available. To continue, click ‘Next’ at the bottom of the page.
  • On the next screen, you’ll see a list of restoration points. Choose the option that corresponds to the period when the BCM20702A0 driver error first occurred.
  • At the bottom of the page, click ‘Next.’
Restore System files and settings
  • It is a confirmation page where you can double-check the information before making any final adjustments. Finally, click ‘Finish’ at the bottom to restore your system.
  • Your computer will restart after the restore procedure is completed. It is recommended that you save any open files to avoid data loss.
  • The BCM20702A0 driver error will be repaired after the machine restarts.

4. Use the Bluetooth Troubleshooter

You should start by running the Bluetooth troubleshooter. It determines if the problem can be fixed automatically. If a generic fault causes the error with your router driver. This program may automatically resolve the issue.

  • To launch the Bluetooth troubleshooter on your Windows 10 computer, follow the steps below:
  • Press the Windows key + R to open the Run dialogue box.
  • To open the Troubleshooting tab of the Settings app, type ‘ms-settings:troubleshoot‘ into the text box and hit Enter.
  • Scroll down to the Find and fix more problems section once you’ve gotten into the Troubleshooting tab.
  • From the newly appearing context menu, select Bluetooth before selecting Run the troubleshooter.
Find and fix more problems bluetooth
  • Wait until the initial scan is finished before clicking Apply this remedy if a suitable repair solution is found.
bluetooth detecting problems
  • Check to see if your Bluetooth device works properly after restarting your computer.
  • If you’re still having trouble, or this strategy didn’t work for you, scroll down to the next possible solution below.

5. Manually Install Bluetooth Driver

The BCM20702A0 driver can be installed in several methods, including manually or automatically. There is no one-size-fits-all solution; there is no one-size-fits-all solution.

  • At that exact moment, press your keyboard’s Windows + R buttons. It will launch the Run application.
  • Hit the OK button after typing devmgmt.msc. The Device Manager appears as a result of this action.
devmgmt.msc device manager
  • Make a note of where your Bluetooth adapter is. It’s worth noting that it may appear as an Unknown device in some circumstances. It is typical, especially if you’re missing a Bluetooth adapter driver.
  • Update the Bluetooth adapter’s driver by right-clicking on it.
update bluetooth adapter driver
  • Select the alternative “Browse my computer for driver software” from the drop-down menu. It will replace a corrupted Bluetooth driver with compatible drivers.
update bluetooth device
  • Input the name of the folder where the driver was saved. It is the default location for your Downloads folder.
install compatible drivers
  • To manually install the BCM20702A0 driver, click OK and follow any subsequent on-screen prompts.

6. Installing the Broadcom Bluetooth driver

A missing or updated Bluetooth driver version is most likely to blame for the BCM20702A0 driver issue. Compatibility concerns with multiple Bluetooth drivers are well-known among HP laptop models.

By installing the whole Broadcom Bluetooth driver package, you should be able to resolve the issue.

  • From your default browser, Broadcom Bluetooth devices driver (use Microsoft updater.)
  • Right-click on the driver installer executable and select Run as administrator. To grant administrator privileges, select Yes from the UAC (User Account Control) menu.
  • Follow the on-screen steps to start and finish the Bluetooth driver installation. You’ve arrived at the Broadcom Bluetooth Driver for Windows 10 screen.
  • After the installation is ended, restart your machine and check if the problem has been resolved.

7. Uninstall all the Bluetooth and USB Controller Drivers

Uninstalling all Bluetooth drivers is the best next step. You’ll also need to delete the USB controllers if you’re using a dongle. All the specific Bluetooth components should be deleted.

  • Copy and paste devmgmt.msc after pressing the Windows key + R. After pressing the Enter key. The Device Manager window should display.
device manager
  • Scan for Bluetooth on the list, then click it to open a dropdown menu with more options. Select Uninstall from the context menu by right-clicking on each.
  • Do the same as before in the Universal Serial Bus controllers area, but only uninstall the ones with Controller in their name.
  • You may also remove the other Bluetooth drivers in the same way.
  • When you restart your computer, Windows 10 will reinstall the drivers.


The majority of faults you encounter on Windows 10 can be fixed. You may merely fix the BCM20702A0 driver problem. Connect various Bluetooth devices at will using the different remedies listed above.

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Abdul Rahim has been working in Information Technology for over two decades. Learn how Abdul got his start as a Tech Blogger , and why he decided to start this Software blog. If you want to send Abdul a quick message, then visit his contact page here.