Acer is one of the best laptops in the world. Sometimes even the best laptops could lead to malfunction. Lots of users complain about the Black Screen issues on Acer laptops. If you are facing this issue, then don’t worry; it’s one of the common issues faced by many people. In this article, I have provided the 11 best solutions to fix the black screen issue on Acer Laptops.
Facets that can Cause the Black Screen on Acer Laptop
1. Driver-related problems – Using corrupted or outdated drivers will cause a black screen on Acer’s laptop. Either reinstall the driver or update them to fix the issue.
2. Old BIOS Component – Using the older BIOS component can cause a black screen on Acer’s laptop. Since they are responsible for all the booting operations.
3. Viruses and Malware – Visiting unwanted sites will attract viruses and malware to your system. You should have antivirus software installed in your system to solve this problem.
Solutions to Recover the Lost Data Before Fixing the Acer Laptop Black Screen Issue
Sometimes the black screen on Acer’s laptop will make users reset their system. In that case, they will lose their data. Therefore it is important to recover your important data and make a copy of it. For this, users can use a tool called Recoverit Data Recovery.
It is an expert-recommended tool that supports data recovery for various solutions like malware attacks, accidental deletion, black screen and blue screen of death, emptied recycle bin recovery, and so on. This application supports all data types and computers. So there won’t be any compatibility issues.
You have to install Recoverit Data Recovery before starting the procedure. It is available for both Windows and Mac versions. Following are the steps to recover your data from the Acer laptop’s black screen.
- The first step is to launch Recoverit data recovery on your system. Select the recovery mode system crashed computer. Click on the Start button.
- The second step is to create a bootable media. For this, you need to select a USB bootable drive or CD/ DVD bootable drive. Then, click on Create button. It will start the process.
- A pop-up message will appear after you choose to create a bootable drive. It will ask you to format your USB flash drive. Remember, before formatting the USB drive, you should back up all your important data. Click on the Format button.
- It will start to create a bootable device. You should not remove the USB flash drive during this process. It will take a while for the process to complete; you have to wait until the bootable device boots your Acer laptop.
- After the bootable media is created, two simple instructions will be displayed on your screen to complete your data recovery.
- Connect the USB flash drive to your Acer laptop.
- Adjust your BIOS so that it will boot from USB. It will allow the Acer laptop to boot through the device. Once the first screen is displayed, restart your crashed Acer laptop. Then press the BIOS entry key.
- Once your PC is restarted, it will not display anything bootable. So that you can back up and recover any data from it.
Solutions to Fix the Black Screen on Acer Laptop
- Power Reset Your Laptop
- Try Keyboard Shortcuts
- Update Your Graphics Card Driver
- Reinstall the Graphics Card Driver
- Update the BIOS Component
- Test Your Acer Laptop With an External Monitor
- Check Your Laptop’s AC Adapter and Battery
- Check for Malware and Virus
- Reseating the Memory Modules
- Perform a Clean Boot of Your Laptop
- Using Windows Boot Genius
Solutions to Fix the Black Screen on Acer Laptop Monitor Screen
1. Power Reset Your Laptop
This solution works for many people. Try and check it out whether it works for you or not. Following are the steps to power reset your laptop.
- Turn off your laptop.
- Remove the hard drives, battery, AC adapter cable, and the attached peripheral devices.
- You have to press and hold the power button for 30 seconds. Then, release the power button. This will make your laptop boot up and turn off during that period.
- Now, put the battery back and plug in the charger. Don’t plug anything else during this process.
- Then, press the power button to turn on the laptop. It will start your laptop normally.
If this method works, you have to update the device drivers to their latest version so that it will prevent similar problems in the future. If it doesn’t work, there are other methods available for you to try on.
2. Try Keyboard Shortcuts
- Turn off your laptop and unplug it from all external devices.
- Now, press the power button to turn it on.
- Once you see the Acer logo or splash screen, press F2, F9, and F10. Then, enter Key on your keyboard.
- Select Exit, Yes, and press Enter.
3. Update Your Graphics Card Driver
Sometimes the missing or outdated graphics card driver can cause the black screen on your Acer laptop. To solve this issue, you should first verify whether the graphics card drivers in your laptop are up to date. If they are not updated, then update those graphic card drivers.
Two methods are available for searching for the latest version of your graphics card driver. You can manually search for it from the manufacturer, download it, and install it on the computer. But this takes time and requires a lot of computer skills. If you are confident with your computer skills, go ahead with this method.
The second method is done using the Device Manager.
- Right-click on the Windows icon and click on Device Manager. You can also reach it from the control panel.
- Click on the search icon and search for the control panel. Once the control panel window opens, click on Device Manager.
- Expand the Display adapters section. It will display the installed graphic drivers. Right-click on the driver and click on Update driver.
- You can update it either by existing updates or search automatically for updates.
4. Reinstall the Graphics Card Driver
Sometimes the corrupted driver can cause a Black Screen on Acer’s laptop. To solve this problem, you have to reinstall the graphics card driver.
- Right-click on the Windows icon and click on Device Manager. You can also reach it from the control panel.
- Click on the search icon and search for the Control panel. Once the control panel window opens, click on Device manager.
- Expand the Display adapters section. It will display the installed graphic drivers. Right-click on the driver and click uninstall the device. It will remove the installed driver.
- Once uninstalled, go to the official website and download the relevant driver software.
- Install the downloaded driver software and go to the device manager to access it.
5. Update the BIOS Component
This component is responsible for all the booting operations in your system. If there is any issue with the BIOS component, then it will cause a Black Screen on Acer’s laptop. To solve this, you have to update the BIOS component. Follow the steps provided below to update the BIOS component.
- Press the Windows logo and R button on your keyboard. Type msinfo32 and press enter. It will launch the system information window.
- Once the system information window opens, take note of the BIOS version that is installed on your computer.
- Now, go to the Acer Website’s motherboard company. Download the updated BIOS version for your computer. It will download the version in zip form. You have to extract the files on your computer.
- Then, connect an empty USB drive to your computer. Now, transfer the uncompressed data so that the system will take it. Remember you have to transfer the BIOS file to the USB drive.
- Once you have done these steps, restart the system. Then, press BIOS keys like DEL, F2, F12, etc, This will enter into the BIOS settings. Go to Boot and click on Advanced settings. Flash the upgraded BIOS installation from the USB driver.
Once the BIOS gets updated, it will automatically restart your system.
6. Test Your Acer Laptop With an External Monitor
Once you get a black screen on an Acer laptop, you need to check whether the issue is with the screen or the firmware option. To solve this, you have to connect your system to an external monitor.
If the display is correct on the external monitor, the problem is with your laptop screen and not on the external monitor. To solve this, you can visit the service center or replace your laptop’s display.
- The first step is to connect the external monitor to the laptop.
- Check whether the computer screen is displayed on the external monitor or not. If it is not displayed, then press F4 until it displays.
- If the image is displayed on the external monitor, then the reason can be a graphics driver conflict with the laptop’s LCD display. You must install the latest chipset and graphics driver for your specific system.
7. Check Your Laptop’s AC Adapter and Battery
It might be surprising, but the black screen issue can happen due to a discharged system. If the AC adapter and the battery are not functioning properly, it won’t allow you to turn the laptop on.
First, you must connect the adapter to any other device and check. Simultaneously remove the battery of the system and make sure there are no serious hardware issues to the system.
Once the AC adapter is fixed, and the battery is charged, you can connect them to the system.
8. Check for Malware and Virus
Tip: To perform this method, you must log in to your computer. If you find it difficult to log in, boot your laptop into safe mode with the network.
A black screen on Acer’s laptop can occur if your system has been damaged by malware and virus.
To solve this issue, you need to run a virus scan across your system. It will take some time for the process to complete, but the effort will be worth it. Sometimes, windows defender will not detect the malware and virus in your system. So, it would be good to use antivirus programs such as Avira and Panda.
If any malware or virus is detected, then the antivirus program will provide the instructions for fixing the malware or virus. Restart your computer and check whether the issue has been fixed or not.
9. Reseating the Memory Modules
Sometimes the laptop will not display images if the memory module is loose. To solve this, you need to reinstall the memory module. You can do this by removing the AC adapter from your system. You have to first remove and relocate the memory stick. Then, reconnect the AC adapter to your system.
- First, close your laptop and disconnect the power cord. Then, contact the grounded metal object, which will release the static electricity before operating.
- Then, remove the cover so that it will access the memory. Now, remove the memory modules on the laptop.
- Once you have done that, reinstall all memory modules.
- Perform any of the tests to make sure the laptop starts up.
10. Perform a Clean Boot of Your Laptop
Performing a clean boot can help you to solve the black screen issue. Follow the steps below to perform a clean boot of your laptop.
- Click on the Windows logo and R key on your keyboard. Type msconfig and click on Ok.
- Once the system configuration window opens, select the General tab and click on selective startup. Check the first check box called load system services.
- Now, click the services tab and check the Hide all Microsoft service checkbox. Click on disable all.
- Click on the Startup tab. Right-click on all the items, click Disable, and Ok.
- In the end, click Restart.
- Follow till step 3 once all the issue gets fixed. Then, click on Enable all instead of Disable all.
- Now, press Startup, open task manager, Ok, and Restart.
11. Using Windows Boot Genius
This option will come to your rescue when nothing else works. It is paid software and can be downloaded from their official website. Once you have purchased the software, follow the steps provided below:
- Download, install and launch the software on your Acer laptop.
- Plugin the USB device.
- A boot genius window will appear. From the list of options, select the USB flash drive.
- Click on the Burn option.
- Then, disconnect the USB drive.
- Now connect the recently booted burned USB drive.
- Reboot your laptop.
- Press the F12 key, which will enter the boot menu.
- From the boot media option, click USB drive and press enter.
- A new window will come up. Then, go to the windows rescue tab.
- Scroll down, and you will find a crash before the loading bar.
- You must follow the instructions properly and wait for the process to end.
- Once you have completed these steps, restart your laptop.