Avast Passwords is a browser extension provided by the antivirus security service provider Avast. It manages your passwords and sensitive information securely. You can capture your password and store it safely every time you log into a new website.
Moreover, it generates strong passwords for you to use and can also sync all your sensitive data and login details across your devices protected by Avast.
However, Avast Passwords is no longer a standalone product. If you had prior subscriptions with it, they will hold legit and the Avast Password Manager extension is still available.
It can be really troublesome if the Avast Passwords extension suddenly stops working since it has all your sensitive data and passwords stored. If you are facing the same error: ‘Avast Password Manager not working’, then, you’ve arrived at the right place.
In this article, we’ll give you some of the most effective troubleshooting methods to try one by one and resolve the issue.
Note: These methods will work for all browsers including Firefox, Chrome, Mozilla, etc. though we have used the reference of Google Chrome in this article.
Why is my Avast Password Manager not Working?
Avast Password Manager might not work due to several reasons. Some of them include outdated and/or corrupt browser extensions, communication issues between desktop Avast application and the password extension, etc.
Moreover, it will also not work if your Microsoft account is not functioning properly. Other than that, the ‘Avast Passwords not working’ error could also occur if the extension itself is outdated.
How to Fix ‘Avast Passwords Not Working’ Problem?
Note: Keep in mind that in incognito mode, the external extensions are disabled. Also, only one version of the Avast Password Manager should be installed in your browser menu.
- Ensure Avast Passwords Is Enabled On Browser
First, check if your browser has enabled the Avast Passwords extension. It can get disabled automatically when you update your browser, Windows, or due to certain other reasons. So, to make sure that Avast Passwords is enabled on your chrome browser, go through the following steps:
Step 1: Launch your browser and click on the three-dot icon to open the menu.
Step 2: Click on “More tools” and then on “Extensions.”
Step 3: From the list of extensions, make sure to turn on the Avast Passwords button.
2. Update Your Avast Password Manager Extension in Chrome
It is also possible that your Avast Password extension has become outdated. If so, it might not work on your Chrome. So, you need to update the Avast Password manager Chrome extension to fix pre-existing bugs and enhance its performance. Here are the steps you need to follow to do the same:
Step 1. Open the Chrome menu option by clicking on the three dots at the top right corner of the window and click on “More Tools”.
Then, click on “Extensions.”
Step 2. Now, on the “Extensions” page, click on the button located in the upper right corner to enable “Developer mode.”
Step 3. Click on the “Update” button and update all the extensions.
3. Re-Add / Reinstall Avast Passwords Extension on Browser
If your Avast Password Chrome extension is corrupted, you will be facing a lot of problems with your browser like the ‘Avast Passwords Not Working’ error. In this case, you can either repair the Avast browser extension or remove and re-add it to your browser. If repairing seems too much, here are the steps to remove and re-add Avast Passwords Extension:
Step 1. Visit the Chrome extensions page on your computer.
Step 2. Navigate to Avast Passwords and click on ‘Remove.’ Then, hit Remove again to confirm the task.
Step 3. Visit the Chrome Webstore site and type in ‘Avast Passwords’ in the search bar.
Now, when you get the Avast Password search result, click “Add to Chrome.”
Then, click on “Add extension” from the pop-up dialog box to confirm the action.
4. Reinstall Avast Passwords Extension Via Avast Software On Your Computer
If the aforementioned fixes didn’t work for you, it is possible that perhaps the Avast Password Manager extension is unable to communicate with your Avast desktop application.
You might have thought that the extension is a standalone one but it does remain connected to the main Avast application on your computer. If this is the situation, you should try reinstalling the extension via the main Avast application.
Follow the steps given below to install the Extension via your desktop Avast program:
Step 1. Open the Avast application
Step 2. Go to its Settings and then, click Privacy located towards the left.
Step 3. Click on ‘Passwords’ and then on ‘Settings’
Step 4. Click on ‘Browser Integration.
Avast gives you a list containing all the installed browsers in your system. Navigate to the browser where you want to install your Extension and click on ‘Re-Add Extension.’
Step 5. Keep following the on-screen instructions to install the Avast extension and complete the process. Then, check if the Avast passwords extension works fine or not.
‘Avast Password Manager not working’ is a frustrating error and can bother you quite a bit if you can’t get rid of it. The above solutions should help resolve the Avast Passwords problem, provided you try them out one by one. However, if none of the above solutions seem to work, then, try this:
Frequently Asked Questions
What happened to Avast passwords?
Avast passwords are not available as standalone products anymore. However, if you have a pre-existing subscription to Avast Passwords, it will hold valid and the Avast Passwords extension is also available to download in any browser.
Where are my Avast passwords stored?
There is a folder in your computer’s C: drive that can be accessed via this address- C:\Users\<your username>\AppData\Local\Avast Software. This folder is named Avast Password Manager (APM). But, if you want to backup your passwords. You need to use Avast cloud storage.
To access the saved passwords, you can also open the Avast application on your computer, click on ‘Privacy.’ Then, click on ‘Passwords’ followed by ‘Logins’ and here you’ll find all your passwords stored in one place.
How safe are Avast Passwords?
Avast Passwords is a program that employs AES-256 encryption to ensure security. This is military-grade encryption that is applied to the passwords stored in Avast and synced between your devices via Avast’s cloud storage. So, we can conclude that Avast Passwords is pretty safe and ensures maximum security protection for your passwords.
First, close the browser where you are facing the error and kill all running tasks via Task Manager. Now, install Avast Password Manager via the desktop Avast application as mentioned in this article. Finally, uninstall the troublesome browser and reinstall one of its older versions.