Are you missing out on emergency calls from your loved ones and urgent meeting reminders on your Android smartphone? A phone that does not ring somewhat contradicts the point of having a phone.
Android users have frequently reported a problem where “My Android Phone doesn’t ring when someone calls me,” and only missed call notification is visible on the lock screen. If you are riddled with the same problem and want easy fixes, follow our troubleshooting tips to fix the “Android phone not ringing when someone calls” issue.
Why Doesn’t My Android Phone Ring When Someone Calls Me?
Your smartphone might not ring when anyone calls on numerous grounds, from common reasons like volume sliders set to silent mode to a more intricate hardware problem that a technician can only fix. The possible explanations for why my Android Phone doesn’t ring when someone calls me have been listed below:
- One of the most common reasons why the Android phone does not ring when someone calls error occurs is because the mobile is set to the Silent Mode, Do-Not-Disturb Mode, Airplane Mode, or the ringtone simply isn’t loud enough. Tweaking Android settings can fix this quickly.
- You might face calling issues if your SIM’s network coverage is poor or the signal bandwidth continuously changes between 4G LTE to 2G.
- If any Bluetooth device is connected to your smartphone, your Android Phone might not ring when someone calls because the Bluetooth connection has been set to the primary ringing device.
- Random system glitches related to the Phone app or the Android version can present scenarios where my Android Phone doesn’t ring when someone calls me.
- Users might install a third-party app infected with malware or ransomware that might try to assume complete device control by preventing any calls from entering your device.
- Finally, any hardware issues that might prevent sound from coming out of the Android smartphone’s speaker module can cause the phone not ringing issue.
How to Troubleshoot My Android Phone Doesn’t Ring When Someone Calls Me?
Based on the reasons given above, we have featured an extensive list of troubleshooting techniques. Try them out consecutively to see if the “My Android Phone doesn’t ring when someone calls me” issue is fixed before giving the device away for a repair.
Note: The fixes are demonstrated on a smartphone running the stock version of Android 11. The techniques can be tweaked based on the device brand and Android version.
- Check If Your Android Device is set to Silent Mode
- Check If Airplane Mode is Disabled on Android
- Check If the Ring Volume Settings and Notification Sounds are Audible Enough
- Check If Your Android Device is on Do Not Disturb (DND) Mode
- Clear Phone App Data If My Android Phone Doesn’t Ring When Someone Calls Me
- Check If SIM Settings Allow Call Forwarding To Voicemails
- Check If Bluetooth Connection Diverts Incoming Calls
- Check If The Caller Number Is Present in Blocklist
- Check If Setting a Different Ringtone Fixes The Android Phone Not Ringing Error
- Restart the Android Smartphone
- Enable WiFi Calling Over the Internet To Fix Poor Network Signal
- Reboot in Safe Mode To Prevent Launching Any Third-party App or Malware
- Try Using a Separate SIM Card For Calling
- Change The SIM Card Slots To Fix My Android Phone Doesn’t Ring When Someone Calls Me
- Contact The Network Operator
- Reset Network Settings
- Reset Access Point Names (APN)
- Fix System Glitches By Updating Android Version
- Factory Reset Your Android Phone
- Consult A Technician For Any Hardware Problem in Speaker
1. Check If Your Android Device is set to Silent Mode
Leaving your Android phone in Silent Mode or Vibration Mode is a common reason for your phone not to ring when anyone calls. You may have accidentally silenced your phone without realizing it. This is probably the problem as long as you can still hear sounds from other media like video and music.
Follow the steps given below to remove the Silent mode on your Android mobile:
- Unlock your Android device.
- Press the Volume Up button to bring up the volume slider.
- Tap the arrow button to expand the list of available volume sliders.
- Make sure that the ringer volume is set to maximum.
- Make sure the ringer is set to the Ringing mode by tapping the button at the top of the slider.
- If your device has an external sound slider like the above, push it above to enable the ringing mode.
2. Check If Airplane Mode is Disabled on Android
Another common reason that results in the “Android phone not ringing when someone calls me” problem is the accidental activation of the airplane mode on your device. For a brief period, while your phone is in Airplane Mode, it will look as if no one is calling.
This is the problem if you can’t access the internet or send or receive text messages while you’re not connected to a Wi-Fi network. To switch off Airplane Mode, follow the steps below:
- Unlock your phone and open the Settings app.
- Tap on the Network and Internet category for network settings.
- Turn on the switch beside Airplane mode.
- You can also disable it by dragging the notification bar twice to open the quick settings panel and tapping the Aeroplane mode button to toggle it off.
3. Check If the Ring Volume Settings and Notification Sounds are Audible Enough
Your Android smartphone has a specific menu in the settings panel where you may modify numerous features related to ringer volume. Check this menu to ensure no difficulties that might prevent your phone from ringing when an incoming call is received.
The steps given below will help you configure volume settings in a way that your phone rings loudly every time someone calls you:
- Open the Settings app on your phone.
- Head to the Sound menu.
- You will notice 4 sliders at the top, mainly Ring and notification volume, Media volume, Call volume, and Alarm volume.
- Drag the sliders of all of them towards the right.
- Make a trial call to your phone from another, and your smartphone should ring loudly. If not, try other methods given below.
4. Check If Your Android Device is on Do Not Disturb (DND) Mode
Do Not Disturb is an exclusive Android function that prevents your phone from ringing or showing any notification. You can use this mode during a meeting and set a timer to toggle it off automatically.
Despite its uses, your Android phone might not ring when someone calls simply because you had forgotten to turn it off. Follow the steps given below to restore your regular phone calls:
- Open the Settings menu from the Android home screen.
- Head to the Sound Settings menu.
- Tap on the Do Not Disturb option.
- Press the Turn off now button to disable Do Not Disturb and enable all notification and phone ring sounds.
- DND can also be disabled from the quick settings menu.
- Drag the notification bar down, and tap on the Do Not Disturb icon to switch it off.
5. Clear Phone App Data If My Android Phone Doesn’t Ring When Someone Calls Me
All Android phones manage calls through the default phone dialer app that arrives separately for mobile phones of different brands. If you cannot receive calls or the phone doesn’t ring when someone calls, you can try deleting the storage data of the default phone app that will delete the call history and reset any previous customized preferences.
Follow the steps given below to clear phone app data:
- Press and hold down the phone app until the shortcut menu is displayed.
- Tap on the info button at the top right corner of the menu.
- Click on More to view app settings.
- Click on Storage and cache.
- Tap the Clear storage option.
- Press OK on the confirmation window to finish deleting the app data.
- Relaunch the Google voice dialer app and see if the incoming calls are ringing.
6. Check If SIM Settings Allow Call Forwarding To Voicemails
Call forwarding is a feature on all SIMs that allows you to route incoming calls to a different phone. The main reason why your Android Phone doesn’t ring when someone calls is simply that you or somebody else might have enabled this feature.
It’s also probable that call forwarding is allowed in a third-party program, like Google Voice or Skype. Follow the instructions given below to remedy this problem by disabling call forwarding:
- Launch the default dialer app from your Android home screen.
- Tap on the 3-dotted icon at the top-right corner of the phone’s screen.
- Press Settings to open the phone app’s settings menu.
- Select the Calling accounts option to display the settings available for making a call.
- Select your SIM according to the network provider name through which you primarily make or receive a call.
- Tap on GSM call settings to reveal the hidden GSM-only features.
- Select the Call forwarding feature and wait for 30-40 seconds while the phone retrieves the previously set preferences for this feature.
- Ensure that Always forward, When busy, When unanswered, and When unreachable are all set to Off. If they are On, select each and tap on TURN OFF.
7. Check If Bluetooth Connection Diverts Incoming Calls
Sometimes, a Bluetooth device connection may cause your Android phone not to ring when a call comes in. If your phone is paired to Bluetooth speakers/headphones/headsets, it will send the audio to the connected device rather than its speakers.
Your Bluetooth device may be playing the ringtone. Disabling Bluetooth or unpairing the hardware from your phone will solve this issue. We’ll go over how to accomplish that in the steps given below:
- Open the Settings app on your device.
- Select Connected devices to open settings related to devices paired through various media to your Android device.
- If you are connected to any Bluetooth device, it will be shown at the top.
- You can delink it by tapping the gear icon beside the connected device.
- Press the Disconnect button to remove their connection. If they still connect again, tap on Forget to prevent reconnection.
- If you want to turn off Bluetooth permanently, select Connection preferences from the Connected devices screen.
- Select Bluetooth to find settings related to it.
- Toggle the Bluetooth switch off.
- Call your Android smartphone from another device and see if your phone rings.
8. Check If The Caller Number Is Present in Blocklist
You may not be able to receive calls from the number(s) you were expecting because you might have accidentally blocked them. Blocking a phone number prevents the caller from reaching out to you and causing the “My Android Phone doesn’t ring when someone calls me” error.
So, if you wish to receive calls from a phone number, make sure the number isn’t on your local blocklist. Unblock any number from the blacklist by following the instructions given below:
- Open the default phone app on your Android home screen.
- Tap on the 3-dotted icon at the top right corner of the phone’s screen.
- Select the Settings menu to reveal all call-related personalization options.
- Press the Blocked numbers option, which will display all the numbers you blocked on your Android mobile.
- Tap on the X button beside the number added to the blocklist to remove them.
- Select Unblock again on the unblocking confirmation window.
- Wait for the number to call again, and your call will surely ring this time.
- Remember that unblocking a number permits that number to contact your phone. Unblocking numbers is ineffective, however, if you cannot conduct calls.
9. Check If Setting a Different Ringtone Fixes The Android Phone Not Ringing Error
One of the main reasons my Android phone doesn’t ring when someone calls me is simply a software glitch that makes third-party ringtones downloaded from other software unusable.
Since your phone doesn’t have a proper ringtone due to interference with another apk, default ringing tunes will not be audible. You can fix this error by applying other system sounds as your default ringtone through Android Settings. Follow the steps given below:
- Open the Settings app from the home screen or app drawer.
- Select the Sounds option to view different settings related to audio from your phone.
- Tap on the Phone ringtone – SIM 1 button (depending on which SIM you use to receive calls).
- Select ringtones using the Sounds app.
- Select any ringtone from the available ones in the system folder.
- Tap the Save button at the top right corner of the screen to confirm.
- Try out the new ringtone when your Android mobile rings at the next call.
10. Restart the Android Smartphone
Restarting your Android mobile is a sure-shot way to fix the “My Android Phone doesn’t ring when someone calls me” problem when you are not finding any relevant solution. This may be a lifesaver if you haven’t shut off your phone for a few days and used it for extended periods.
Give your phone a break and address a wide variety of random software glitches by restarting it using the steps given below:
- Locate the Power button of your phone through which you lock or unlock the device.
- Press and hold the Power button for a brief moment until you receive a prompt on the screen similar to the one given above.
- Select the Restart button to power off your mobile automatically and relaunch it on the next boot.
- If your Android screen isn’t responding, you can force reboot it by holding down the Power button until the screen goes dark and reboots again with a mild vibration.
- After the Android system boots up, try dialing your number from another phone to see if the issue persists.
11. Enable WiFi Calling Over the Internet To Fix Poor Network Signal
The phone not ringing issue might occur if your Android mobile isn’t receiving enough signal strength in your location to receive a call from someone. Your smartphone might try to shift constantly between 2G bands and 4G LTE bands in the hope of finding better connectivity over the loss of quality.
- In such a dire situation, only the WiFi calling feature can save you if you have a WiFi internet router at home and your network provider supports it.
- Otherwise, you can try moving to a location with a better tower signal and taking the call from there.
- To enable WiFi calling, first open Android Settings from the home screen.
- Head to the Network and Internet section to find toggles for more detailed functionalities.
- Select the SIM card that you use by default for receiving calls.
- Scroll down and tap on the Wi-Fi Calling button under the CALLING category.
- Flip the toggle to On and set the Calling preference to Call over Wi-Fi.
- Restart your Android System and see if you can receive any calls.
12. Reboot in Safe Mode To Prevent Launching Any Third-party App or Malware
We often install third-party programs without realizing that they come with their own set of issues. Many third-party apps include malicious code and risk your phone’s security.
You can check if these applications are causing the “My Android phone doesn’t ring when someone calls me” issue by rebooting the phone in safe mode and uninstalling any recent third-party apps:
- Safe Mode prevents launching any 3rd party apps during boot, and you will be unable to use them the entire session.
- Hold down the power button until you receive the power menu.
- Keep pressing the Power icon until you receive a confirmation to Reboot to safe mode.
- Tap OK to continue.
- Unlock your phone after booting into safe mode and test if the phone rings while someone is calling you.
- If the phone rings in safe mode, think of any app you had installed after which you started facing this issue.
- Uninstall the app by long pressing the app icon in the app drawer or home screen and tapping the Uninstall button.
- Tap on OK in the uninstall confirmation window.
13. Try Using a Separate SIM Card For Calling
Since the “My Android phone doesn’t ring when someone calls me” issue might occur due to a SIM card problem, you can try changing the card and using the second SIM for receiving the call:
- Place a call to the phone number of the second SIM inserted in your mobile.
- If your phone rings this time, the problem lies with the SIM and network signal.
- If the phone doesn’t ring this time, proceed to the other methods below.
14. Change The SIM Card Slots To Fix My Android Phone Doesn’t Ring When Someone Calls Me
If you have a dual-SIM handset and any unknown system preferences are preventing your Android device from ringing when someone calls, you can try changing SIM slots between the 2 cards and inserting them correctly:
- Eject the SIM card tray using the SIM ejector tool.
- Remove the card in SIM 1 slot and move it to the SIM 2 slot and vice-versa.
- Ensure the cards are correctly seated in their places before pushing the SIM tray again inside your smartphone.
- The SIM cards will get verified again, and you can test and see if the new configuration fixes this issue.
15. Contact The Network Operator
If all the above methods fail, contact your network carrier to fix the “My Android phone doesn’t ring when someone calls me” issue:
- You may do this via another number or social media to check your number and SIM card are operational and not banned. If your SIM is operating or valid, they may provide some tips.
- Although SIM blocking is uncommon, it can happen if you don’t pay your phone bills on time. Your SIM might get blocked, and you must contact its network carrier.
- It’s also conceivable that your phone’s network carrier is at fault. Perhaps the phone validity plan ran out. Or, your plan may include a limit on monthly minutes. Contact your network provider to modify your monthly limit.
- Prepaid or pay-as-you-go SIM cards have credit limits. You can’t make or receive calls without credit and must buy more.
16. Reset Network Settings
You can try resetting the network settings when your Android phone doesn’t ring when someone calls. Resetting your phone’s network settings will erase all of the phone’s stored preferences related to connectivity, clearing the way for it to function correctly again:
- Open Settings on Android and scroll down below to open the System menu.
- Tap on Reset Options to view different reset settings available on your device.
- Select Reset Wi-Fi, mobile, and Bluetooth.
- This option will reset settings belonging to WiFi, SIM, and Bluetooth.
- Tap on Reset settings to confirm.
- Wait until the process is finished, and check if the issue persists by making or receiving a call.
17. Reset Access Point Names (APN)
Access Point Names (APN) are URLs used by the SIM to connect your Android to the Internet or send an MMS. Resetting them to their default settings can fix the “My Android phone doesn’t ring when someone calls me” problem quickly:
- Head to Settings > Network and Internet and select the SIM you use to accept calls by default.
- Scroll down to the bottom, and select Access point names.
- Tap the 3-dotted icon at the top-right corner of the phone’s screen.
- Select Reset to default to finish resetting the prevalent APNs and installing the default ones.
18. Fix System Glitches By Updating Android Version
You may always try upgrading your Android OS to the most recent version if everything else fails. The latest Android design for your device contains the latest security patches and bug fixes applied by the developer. Follow these procedures to get the most recent version of Android installed on your smartphone:
- Open the Settings application on your Android device.
- Scroll down to open the System settings.
- Tap System update to Check for the latest updates available for your phone, provided you have an Internet connection.
- Start installing updates if available, and check if the “my android phone doesn’t ring when someone calls me” issue persists after a reboot.
19. Factory Reset Your Android Phone
There may be a more severe problem if you’ve tried all of the above troubleshooting steps, and none has worked. In the worst-case situation, your computer has been infected with malware. Make a backup of your essential data and applications, then perform a factory reset to see if it helps:
- Open Settings on Android and scroll down below to open the System menu.
- Tap on Reset Options to view different reset settings available on your device.
- Select the Delete all data (factory reset) option.
- You will see the critical data deleted after the factory reset listed together.
- If you are okay with proceeding further, press the Erase all data button.
- After the factory reset completes, setup up your phone once again.
- Make a call to your phone from another number, and your Android Phone will ring clearly when someone calls you now.
20. Consult A Technician For Any Hardware Problem in Speaker
- If none of the previous methods work, the problem could be with the speakers on your phone; they might be broken in some manner. This is probably the problem if you’re also experiencing difficulties playing other audio.
- If this is the case, you should contact the company that made your phone or the retailer from which you purchased it to find the available solutions.
If my Android phone doesn’t ring when someone calls me, not only will it be a problem in life’s daily schedule, but also people close to me might get worried unnecessarily about my safety. Although the issue might seem difficult to solve, we hope our article helped fix the problem.